Copthorne Hotel Grand Central

Copthorne Hotel Grand Central descritpion

The Copthorne Hotel Grand Central is located in the heart of New Plymouth. The hotel is a 15-minute drive from the airport and a 30-minute drive from Mount Taranaki.
There is a range of spacious guest rooms and suites. All rooms are modern, comfortable and feature Wi-Fi access.
Grand Central serves breakfast, lunch and dinner in the main restaurant. The hotel bar is open late every night. The hotel offers free parking.
The Copthorne Hotel Grand Central is a 5-minute walk from the main shopping mall. The hotel is a one-hour drive from Egmont National Park.

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Facilities of Copthorne Hotel Grand Central

Pets ：Pets are not allowed.

Activities ：Fitness Center

Food & Drink ：Restaurant | Bar | Breakfast in the Room | Restaurant with Dining Menu | Special Diet Meals (upon request)

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Languages Spoken ：Hindi | English

Reviews for Copthorne Hotel Grand Central

Review 1：Double glazing would have helped - we were in a lovely room upstairs at the back with views of the sea, but Saturday night we could hear the music from one of the Nightclubs until 3:00am. It's not a problem during the week though.

Review 2：Centrally located and close to everything - Cafes, Pubs, the sea and surf. Fabulous Art installations! We have stayed here before and plan to stay again later in the year.

Review 3：Noise from outside the hotel from 3.30 to 5am Saturday morning, in spite of triple glazing. Breakfasts seemed expensive and a limited range so we ate elsewhere.

Review 4：Very convenient location. Pleasant and helpful reception staff. Large, comfortable room and very good bathroom. We would stay there again.

Review 5：The lights in the bathroom was bad & the brochure said we had movies but had a new system installed a few weeks before so they no longer have movies to watch.the breakfast finishes at 9 not 9.30 as it said in the brochure.

Review 6：The bed was so comfortable.

Review 7：Could not get the TV to work but that could have been me ( although I don't think so). Was not an issue for us though.

Review 8：Nice room, suited us fine, clean, central, friendly staff, free parking.

Review 9：fridge in room was very noisy- loud hum, then shuddered loudly each time it turned off, disturbed my sleep. No food available on a Sunday.

Review 10：Friendly, helpful staff, free parking, general quietness.

Review 11：Please avoid the spa rooms at all costs. The self cleaning motor that starts up sounds like an industrial vacuum cleaner.

Review 12：The facilities onsite were great and it was central to everything.

Review 13：Room very small No draws to put clothing in, only a wardrobe, this meant clothes had to stay in suitcase which further cluttered the room. Sound insulation poor

Review 14：friendly staff, good location. Comfortable bed Free parking and WiFi

Review 15：The room was very small - not really an issue apart from a problem setting up the ironing board in relation to the only powerpoint.

Review 16：Good central location, pleasant staff.

Review 17：Spectacular accommodation. Very warm and cosy and it was nice to come back to our quiet room after a long day. Very pleased and we will definitely be back again soon.

Review 18：Hotel Restaurant was priced a little on the higher side compared with around the corner where restaurant prices were more in keeping with location., and

Review 19：Place was quiet,

Review 20：The spa bath is hard to climb into to have a shower. No porter helped with my luggage. The breakfast coffee was barely warm. The TV has very few channels.

Review 21：The staff are very friendly. Free parking is great especially so close to centre of town, so I walked everywhere. I loved the delicious breakfast muffins.

Review 22：Disappointed the restaurant was closed on the Sunday night. Late arrivals some people want to eat in, not good when you have to start looking around for food. Ihave stayed here some years ago and found it very good have to say I think it has gone backwards

Review 23：Closeness of town to go and find somewhere to eat.

Review 24：I didn't like that they swiped my credit card and said it wouldn't be charged (I understood that for security reasons) however I paid on leaving with Eftpos, then found I had also been charged on my credit card, although the charge was reversed, but it took two days before my bank showed it had been reversed. They could just swipe credit card and keep details just in case, I don't think they should charge it.

Review 25：Location, room, friendly staff

Review 26：Noisy rubbish trucks each morning at 7.00am, Good truck 7.15am left his engine running all the time and yacking to someone down stairs. Toilet cistern hissed all night

Review 27：Close to the Opera House as that was why we were there, building is tired and crubby inside the corridors and in the two rooms we had in patches, Place needs a clean up.

Review 28：Parking was very tight

Review 29：The room was excellent, exactly what was advertised (which doesn't always happen) and was perfect for us travelling with a 1 year old. Staff were excellent and helpful, particularly the reception desk and cleaning lady who was lovely and very understanding of young families and their needs.

Review 30：The fridge was quite loud. Voices carried in the hallway - because people always forget that at 3am - noones sleeping right?! Needed a few more little milks to last the night - I think the amount you pay for the room - some "real" milk would be a better deal.

Review 31：Besides what we didn't like - we liked everything else - had a good view of the sea, air conditioning worked as it was quite warm, shower was nice and although we complied with the save the environment and hung up our towels - they were replaced the next day. Bed was comfortable. Staff were pleasant and there are more parking options over the road which is where we parked as it was all full the 2nd night we were there.

Review 32：WIFI went in and out a bit. The room could have had a few more dishes for those like us eating in.

Review 33：Comfortable room and the staff were very friendly and helpful.

Review 34：The bed was like a trampoline, amplifying any movement. The shower is self cleaning and makes a horrible loud sucking noise three times the hour after being used - so don't have a shower before you go to bed unless you are a deep sleeper.

Review 35：Staff were friendly, room was very clean. The location is fantastic.

Review 36：1 of the pillow cases had a stain...no biggy...a couple of the spa button cover things were in the plug hole, again...no biggy!

Review 37：A girl called Stacey brought us more coffee and milk with a smile! It's the little things:)

Review 38：Booking.com and hotel policy didn't match, which had the potential to derail the booking.

Review 39：Duty manager sorted out an inconsistency with the booking at no extra cost to us.

Review 40：It was just average yet we were paying a lot for the room. Bed seemed a little small and was hard. There were curtains in the bedroom but only blinds in the other area that would not close. Internet speed test showed 0.2mb down and 0.3 up and I reverted to 3G via my phone.

Review 41：We stayed in one of there top rooms which had a spa bath which was great. It was nice and spacious and a good room. On site restaurant was handy for getting a late night coffee. The location was right in the heart of town.

Review 42：breakfast-better to go to café next door

Review 43：frontdesk staff-so helpful and friendly. Smiley faces and a good attitude. Location excellent everything you need in walking distance.

Review 44：The central location meant ease of access to inner city restaurants. I was travelling with my elderly mother so requested a twin room. Expected a single and a double bed, got two double beds - excellent. We had driven 3.5 hours so wanted to sleep before heading onwards the next day. We slept soundly; it was quiet.

Review 45：Poor Menu Drinks expensive, no draught beer (people can drink bottled beer at home or in their room)no atmosphere in bar - no happy hour staff looked bored

Review 46：Location Rooms were comfortable

Review 47：There are some very strange self cleaning jacuzzi baths iinstalled which self clean (very noisily) during the night. When we complained we got an arrogant, dismissive reply - aren't they just wonderful. If you want a good sleep stay elsewhere. Also be prepared to leave by 1000?? for the interest of the hotel rather than your comfort.

Review 48：The location was fine, the receptionists were all very efficient and friendly

Review 49：the shower had one jet of water that came out at the top of the shower rose and hit you right in the face. Very annoying. The fold out sofa bed is broken.+

Review 50：everything was great except ......

Review 51：Parking was OK if I got a slot outside but had to walk a long way when I had to go underground - if I missed the door into the hotel it was because it wasn't well signposted.

Review 52：The room was clean, the heating worked, the TV worked, and the bed was comfortable. It was what I was looking for.

Review 53：Limited bathroom supplies and no fan in the bathroom. No price list for mini bar so didn't use it. Felt it was over priced for what we got as it was all rather basic.

Review 54：Staff were excellent.

Review 55：I was asked to pay 1.5% surcharge on my checkout which wasn't mentioned at all when I checked In.though it was only 1.5% but I wasn't pleased that just spoiled my whole trip to New Plymouth and my holiday.will book with copthorne ever again.

Review 56：It was cheap and nasty, paper thin walls and despite some modernisation was quite unpleasant. Certainly did not look like the pictures, our room had one single window that was an old fashion safety class that didn't even open.

Review 57：Location was good

Review 58：close to town, friendly staff

Review 59：Helpful staff at front desk.

Review 60：Cleanlines, good service by very kind people and the restaurant food is good.

Review 61：Friendly front office staff, and fabulous rooms for a great price!

Review 62：Modern hotel ,great service & location

Review 63：Restaurant was unavailable at the time of our stay

Review 64：Friendly staff . Nice rooms.

Review 65：Car park area is a bit tight

Review 66：The reception personnel were amazing and we got bumped up to a luxury suite for free.

Review 67：Noise from street lack of seating bad lighting no sky movie channels no lunch or dinner over holiday period

Review 68：gym locked

Review 69：size of room, tiny and box like. limited views. smell of the facilty

Review 70：Excellent location which made it easy for us to enjoy the inner city. Staff very friendly and helpful.

Review 71：Place was a bit of a rabbit warren

Review 72：Location

Review 73：the availability of the restaurant and the cost of menu meals

Review 74：Convenient location

Review 75：very noisy room next to powderham street

Review 76：Forgot thye have a restaurant issue but location overcomes that just inconvenience

Review 77：spabath

Review 78：Staff at reception were very friendly and welcoming

Review 79：Fridge needed a clean!

Review 80：nothing

Review 81：Resturant

Review 82：All was fine really. Continental breakfast not very fulsome.

Review 83：Central location, spacious room, spa bath

Review 84：The restaurant and bar was closed. Doors being locked at a certain time at night was annoying

Review 85：Breakfast a bit disappointing/ variety offered. Building/windows/and general appearance a bit shabby

Review 86：The staff

Review 87：The walls are thin and the spa bath next door was very noisy.

Review 88：great location, very comfortable

Review 89：How close it was to every thing, beautiful location

Review 90：Easy, quick and friendly check in. Clean room.

Review 91：Nothing

Review 92：Friendly and helpful staff

Review 93：Noisy airconditioner/heating and the passage carpet made breathing difficult due to the scent used when cleaning.

Review 94：Location is awesome

Review 95：Great Location close to everything.

Review 96：Nothing.

Review 97：Close to everything.

Review 98：Great family suite to share with young kids

Review 99：Dreary dark rooms. Dated appearance. Noise.

Review 100：parking

Review 101：It was noisy at night. We were there on a Friday night so there was a lot of pub noise.

Review 102：Location was good.

Review 103：Tacky art work (minor problem). Free wifi but slow as a wet week (minor problem)

Review 104：Great room, large and confy

Review 105：Very friendly staff.

Review 106：Woken twice during the night by loud people yahooing down the corridor. Guest in another room was so fed up he started yelling at them to shut up.

Review 107：Great welcome and helpful reception. Very clean and spacious room.

Review 108：Free wfi

Review 109：Location close to CBD

Review 110：Great location, friendly staff and a lovely, spacious room with a view!

Review 111：Average parking available, we were lucky to get one. Loud guests in the hallway in the early morning after a night out

Review 112：Our room overlooked the car park and didn't have any sun.

Review 113：This was a very convenient place to stay

Review 114：Noisy at the back all night. Hard to get a park no cameras right down the back to protect our cars

Review 115：Close to town. Staff.resturant.

Review 116：TV choices were limited to just a few channels where they'd described access to Sky.

Review 117：Free parking, free wifi, confortable room and bed

The Fine Print

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