Outrigger Laguna Phuket Beach Resort


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Outrigger Laguna Phuket Beach Resort descritpion


Outrigger Laguna Phuket Beach Resort is on Bangtao Beach. It has rooms with a private balcony and free Wi-Fi. The resort includes a spa, an outdoor pool and fitness center. A kid’s club and babysitting service are available.
The property is a 20-minute drive to Patong Beach and Phuket International Airport. It is a 25-minute drive to Phuket Town.
The rooms feature a flat-screen satellite TV, a minibar and a safe. They also have a coffee maker and a hairdryer. A bathtub is included in the private bathrooms.
Guests can arrange day trips at the tour desk and staff at the 24-hour front desk can assist guests with luggage storage and shuttle service. The hotel includes a business center and meeting facilities.
Western and Asian cuisines are available at Icon Terrace & Lounge and at Locavore, an all-day dining spot. Italian dishes and grilled specialties are served at Edge Water Bistro & Bar.

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Facilities of Outrigger Laguna Phuket Beach Resort

Outdoors :Outdoor Pool | Grounds | Terrace

Pets :Pets are not allowed.

Activities :Tennis Court | Golf Course (within 2 miles) | Ping-Pong | Windsurfing | Canoeing | Racquetball | Water Sports Facilities (on site) | Sauna | Fitness Center | Spa | Massage | Beachfront | Bicycle Rental | Game Room | Library | Playground | Kids' Club

Food & Drink :Bar | Restaurant with Dining Menu | Buffet-Style Restaurant

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free private parking is available on site (reservation is needed).

Services :Room Service | Car Rental | Shuttle Service (free) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Currency Exchange | Tour Desk | Baggage Storage | Concierge Service | Private Check-in/Check-out | Babysitting/Child Services | Laundry | Dry Cleaning | Ironing Service | Daily Housekeeping | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop

General :Safe | Shops (on site) | Non-smoking Rooms | Family Rooms | Elevator

Languages Spoken :Chinese | Thai | Russian | Japanese | English

Reviews for Outrigger Laguna Phuket Beach Resort

Review 1:Expensive and perhaps not entirely worth the price tag.

Review 2:Pool, beach, location, staff are friendly, beautiful spot. Day beds are lovely in the rooms with a view.

Review 3:Pool staff were a bit slow and seemed like they couldn't be bothered to serve you.

Review 4:Great facilities. Beach, pool etc all brilliant. Brilliant location on the beach and as part of the Laguna complex. Front desk staff were excellent.

Review 5:Making you pay double for two children when using a babysitter is ridiculous.

Review 6:Food was excellent. Lovely breakfast. The pool was great for kids. It was great for

Review 7:Great location on the stunning beach and beautiful laguna. Great location for running (although shame there is no beachside path). Very well appointed, private, comfortable rooms. Friendly and professional staff - especially the Edgewater Bar staff.

Review 8:Nothing at all

Review 9:It's located in a very convenient area in Laguna and right on the beach. The shuttle is available to take you anywhere in the Laguna area.

Review 10:The service is generally poor as most of the people don't speak good English so it is difficult to communicate. It is very hard to get cheese like Edam or Gouda or cheddar at breakfast, they only have the Brie and blue cheese. The room had a nice view but it was so far and on another floor, so if you have kids it will be better to book low floor closer to the pool.

Review 11:The water slide for the kids was amazing. The room was nice and comfortable with 2 small kids. Excellent proximity to the beach.

Review 12:From our sea view room you did not have a clear view of the sea, more a partial view.

Review 13:A beautiful setting with the Laguna on one side and beach on the other. The swimming pools were ideal for our 18 month old daughter while the slide was fun no matter what age you are! The staff were very good, food delicious and we also enjoyed walking along the beach and stopping at the little Pine Tree Bar to watch the sunset with a beer.

Review 14:- Kids club to far away from hotel center - Live music stop to early and bar close to early in the evening

Review 15:Very good location direct at the beach, nice and big rooms, clean, friendly staff

Review 16:Absolutely no drawback

Review 17:Everything! Been to all kinds of holiday resorts myself, still would recommend this place. Very helpful staff, nice restaurant and bar, rooms a little ordinary but in good condition.

Review 18:The poolside was too crowded. It felt like a marketplace. The pool steps are made of rough pebble wash and we all had scratches and scrapes - most unsuitable material for a pool. Sunken tub & shower, with steep steps to climb in, was a hazard for very young and very elderly.

Review 19:Lovely staff, great food in restaurants, terrific kids' club, large rooms with day beds and balconies. Great beach frontage.

Review 20:Furnuture and rooms are slightly outdated. .

Review 21:If you can get ground floor it will make your holiday even better.Service is excellent. Seafood buffet is excellent. Ambience is superb. Beach is greit. I would love to return.

Review 22:Rooms can be a little noisy from people walking by outside at all hours of the night. Can get a little busy poolside at times. Rather expensive to stay, plenty of cheaper options available near by for budget conscious travellers.

Review 23:Only had one night here but was a great resort. Loved this resort, food at breakfast has a great selection. Pools are lovely and kids loved the waterslide even I did too. Rooms are great for a small young family. Larger or families with older children should request a second adjoining room. Beautiful and clean location. Can't wait to return.

Review 24:On arrival being taken to two unacceptable rooms. Late arrival should not mean the worst rooms! The first with mold the second with unacceptable plumbing Dirty pool from too many kids and yoga mats in gym need to be replaced regularly

Review 25:Staff are lovely.. Everything runs fairly smoothly and all problems can be fixed. We will be back again!

Review 26:We had an amazing stay at this hotel. Everything is clean and neet. Breakfast amazing, big variety. The staff very helpful and sweet. Own beach witch is so beautiful. Good restaurants in the area, at the beach. Good prices as well. The pools are fantastic. Peaceful place, can definitely recommend it for a romantic stay, with our without children. If we are coming back we will stay here again!

Review 27:Wish they add more variety to the breakfast buffet

Review 28:- The location of the resort overlooking the lagoon and the beach is unique. - The food quality. - The cleanness - The pool with the big water slide - The staff are very polite and helpful

Review 29:People make a holiday and I will start there. From Hana the Club Manager, to Zin and Mickey at the Club Lounge, to Kwang, Orn and Nina at Breakfast, to Noona at Room Service to James at Tennis - spectacular bunch of guys with a fabulous attitude and willingness to go the extra mile. Gorgeous property in the lap of Laguna luxury. Will go back

Review 30:There is another thai lady at the check in counter on the night when I arrived, she was very rude and totally not well trained for a hotel priced like such

Review 31:Karen at front line is very helpful and friendly.

Review 32:Room is big and clean but not so comfortable,especially the bed.there's no bath,only shower. Room furniture doesn't looks so rich as is the price of a hotel

Review 33:A bit pricey.

Review 34:I joined the Phuket Triahtlon event. Perfect location. My ocean view room was about 20 steps from starting point. Great service. Staffs are well trained and helpful.

Review 35:Service in general is excruciatingly slow, probably because some of their staff do not speak languages, and the ones who do have to pass on orders and requests to other staff members, and many times things get "lost in translation". The Activate staff ( sports and activities) are mostly unpleasant and rude, most of them don't speak any foreign languages. Instead of trying to resolve problems, they raise their voices, and that's the end of discussion...

Review 36:This hotel is located right on the beach, with beautiful views of the Ocean. The property in general is very clean and comfortable. The food in their 3 restaurants is delicious (with some overlap of the menus). They offer many water sports, and other activities. There are many "off site" restaurants, shops and massage places within walking distance from the resort. They management team is very responsive to all concerns and complaints, and seem to be genuinly interested in improving their staff and services.

Review 37:Problem with this Hotel is the management.Requested a ground floor room due to an impairment.Given top floor room. Repairs to lift on one day couldn't get to room.Requested early check in, management emailed advising that would cost another night sent email back advising no problem, happy to pay. On arrival told room not ready and they had not confirmed.

Review 38:Location

Review 39:Literally Nothing

Review 40:This is a place where you can have a real healthy detoxing vacation. Room design is awesome, so comfy and very stimulating Breakfast menu is quite rich and tasty Pool and water activities are great Beach and lake access is wonderful Lagoona in general is a place where you will enjoy We would go there again for one week stay especially with connecting activities in the nearby town

Review 41:The drains were smelly. Would suggest an adults only area in the club rooms.

Review 42:The club experience, such a lovely surprise. The staff were so helpful and friendly, the food was exceptional, we loved every minute.

Review 43:When I go away I love to sleep and relax in Sun by the pool but that never happened. Too many kids in the adult pool. They had their own pool but no staff nor their parents said otherwise. That made me feel very unrelaxed.the other thing is the staff around the pool never came around to see if we want drinks or even show us a menu. Ever time we waved them down they just looked at us like we disturbed them. It wasn't worth the money.

Review 44:We had an awesome stay here at The Outrigger. Everything was absolutely fantastic, like the food, the staff at breakfast and at reception. The room's beautiful and the bed was so cosy I couldn't wait to go to bed.

Review 45:Feel like when I book through this website I always get the worst room available, has happened 3 times now , feel like I'm treated like a second class guest, buildings are showing age, location is klms from anything else

Review 46:Great beach, pool, grounds, gym

Review 47:We were there while they were constructing a new garden next to the pool so the pool area was smaller than usual.

Review 48:We love the location and the pool slide. The rooms are spacious, lots of options for food. Can't beat the sunset walk on this beautiful beach.

Review 49:This is really a quite family hotel. We were there with a 5-years old, so quite happy, however for singles/young couples it can be boring. Local restaurants are quite expensive (but you can easily go outside). Cleaning is quite unpredictable, can be done between 11am and 4pm, we've ended up calling room service and asking to clean up "right now" when we were leaving the room. Sometimes we'd had little lizards sneaking into our room, that was rather funny.

Review 50:Great beach - clean, sandy, almost nobody there. Amazing Laguna territory, very clean and even unusual for Thailand. Lot of staff and they are super-friendly. You can travel between hotels using shuttle bus. Good swimming pools and kids club. Lively territory outside the Laguna area. Rooms are good and spacious.

Review 51:The tour desk located onsite but the information was not very detailed and the operator didn't offer any real suggestions. I know she was probably trying not to influence us in what to choose, but in our case, it would have been helpful to have a more open conversation regarding day tours.

Review 52:Staff were lovely. We arrived quite early and our room was not ready yet for early check in however we were given free buffet breakfast and also given the use of another room until our room was ready. Our 'real' room took a bit longer than expected however it was not a big deal and the staff were very kind and helpful. Pools were terrific and although it was very much a family resort, there was plenty of space and seating to allow everyone to spread out. We opted for the 'club room' which meant access to free snacks and non-alcoholic drinks in the day and free evening cocktails, wine, beer and more snacks.

Review 53:The staff there is super helpful and friendly. We stayed in the beach front room and the view is amazing!! The pool is clean and the slide is fun! The hotel provides everything you need. The breakfast is awesome as it provides a large variety of options. We really enjoyed our stay there and will definitely stay here again!

Review 54:Just an idea .... a covered area (some kind of retractable canopy) for the kids outdoor play area in the rainy season would be good as the kids cannot use the slides etc when its raining as it is at the moment.

Review 55:A really pleasant stay with great food, comfortable rooms, great staff and facilities.

Review 56:Very far from shopping and nightlife.

Review 57:King room with direct beach access was worth the extra money. Secluded property with security staff everywhere. Breakfast buffet was excellent. Pool area with 2 bars on the beach was enjoyable. Staff very friendly.

Review 58:When i booked on booking.com i went for the upgraded room at £216 instead of the basic room at £190 for 3 nights but upon arrival i was asked if i would like to upgrade to the club room with a sea view for a extra 1000thb around £17 per night if i knew they would ask me to upgrade i would have booked a basic room and then upgraded saved £26. might be a idea to book the basic room and upgrade on arrival. the hotel has limited restraunts to eat at although they say there is 3 restraunts after you have eat at them morning day and night your sick of them not to mention they are really expensive i.e masaman curry 400baht £8, we walked along the beach and found a small thi restraunt to eat at cheap and great food. The beach needs improving along the hotel front a bit of rubbish around, although the beach is still nice and the water is nice.

Review 59:Large spacious rooms with everything you need, nice beach and nice pool area with a slide varied breakfast luxury hotel with lovley views from rooms very helpfull staff great hotel wifi very good

Review 60:Internet connection was very weak.

Review 61:Just fabulous place, great accommodation, we had he Royal suite and the housekeeper was just wonderful (only last day we had a different one), the laguna is just an outstanding landscape, so relaxing. we would go back again for sure.

Review 62:What a lovely place !!! We had stayed there just onyx for 3 days with my wife but we love there !!! Beach, room was excellent. I can advise all young couple to spend all time each others.

Review 63:Far from the Patong town (down town ),30 min driving with expensive transportation wich cost 1400 thai baht = 40 $ for each trip back and forth

Review 64:Everything is exceptional Staff , cleanes , quite, luxury Location for relaxing Special thanks for the staff specially mr.Matt the duty manager for his care and help

Review 65:No laundry facilities other than hotel services which were expensive.

Review 66:Staff Service was amazing. Will go back again and again. The best hotel experience I've ever had.

Review 67:it's far from the rest.. the problem is that the hotel should think about how to keep entertainment at the evening.. most things close too soon..

Review 68:the beach is great and clean, easy to access.. and not so many people.

Review 69:We booked a club room expecting that the club environment would be a quiet escape for us. Sadly this was not the case - far too many children running wild and being generally far too noisy. This was especially unacceptable during the cocktail hour. It would be better if at least one area was an adults only space. At least then there would be no need to exert so much energy dodging badly behaved children!

Review 70:Excellent staff, beautiful environment, Service with a smile always,

Review 71:The restaurant and the spa was a little expensive for us. But we cannot complain about anything.

Review 72:Although fairly expensive for Thailand we really enjoyed being at Outrigger. Everything you need is provided on resort. We went out of season so it was fairly quiet. It is right next to a beautiful beach, which is extremely easy to access by just a step. The water is clear, the waves are strong. We saw people jet ski. The swimming pool is lovely, with a small slide, great for the kid in us. The room was lovely, big, clean and had everything we needed. We opted for the 'club', where you get breakfast, afternoon tea and drinks/nibbles in the evening. If you like Asian breakfast then you will love the breakfast. They provide omelette, any eggs you desire, bacon and sausages as well, but that really isn't as good as the Asian option. You are in Thailand after all. They were generous with the evening drinks. The gym was brilliant - big with good equipment. You can access the other resorts by free boat or free shuttle. They organise taxis for you if you want to go beyond the resort. The staff are really really really wonderful, thank you guys!

Review 73:Nothing really. Only thing that was a bit shabby were the little shopsnear the pool. That area was not at the same standard of the resort.

Review 74:The staff. Thai people so beautiful. Nothing ever too much trouble.Amazing resort.

Review 75:- Location is far from main attractions in Phuket, it is nice if you’re there for a relaxing spot and you don’t want to leave the resort, otherwise, consider a min. of 30 min. drive (taxi charge is min. of BAT 700 each way) for areas like, Patong beach area, big Budha, airport, NAKA night market (on Sat. and Sun.) - Other than the club house, only one restaurant in this big resort (Thai food we had was okay though) - Breakfast was disappointing even in the club house, no variety at all, we stayed for 7 nights, I almost had an omelet and pancake every day. - The construction works, although not a lot of noise, but the feeling you look outside and see a construction site by the pool is not what you really want travelling to Phuket -Some of the staff were really friendly and helpful, others were dull, and we were disappointed in the laguna area there is the village shops a mall, an elephant farm, which no body from the staff really recommended, even if you ask, they would not tell, some of them stumbled in English and couldn’t describe (that could be the reason) - They serve pork a lot, so be careful if you don’t eat it, you need to ask every time

Review 76:- Hotel is by the beach and the lagoon both. Not like other hotels in the Laguna area which are by the lagoon only and little a bit far from the beach - Club house is ok and worth it if you spend most of your time at the resort - Pool was good too, we liked the small slide, and it was not too thrilling but a small thing that offers more fun especially for kids

Review 77:One of the restaurants was closed, so not many food options inside the hotel, only one operative restaurant and a limited menu but there are many hotels in the Laguna area. Quite far from Patong beach area, about 30-40 minutes taxi ride so its quite inconvenient if you plan on spending most time in the city.

Review 78:New hotel, clean rooms, quiet area, excellent landscaping. Great property. Great place to relax and get away.

Review 79:Bed sheets could smell nicer. Food is very pricy in the resort restaurant. Need to take the shuttle, and then walk to the town about 5-10 minutes to find plenty of Thai-priced restaurants.

Review 80:Stayed 3-4 nights in the lagoon view room. Hotel staff and facilities are superb. Everything is top class. The breakfast was excellent, full and luxurious buffet replenished til the last minute. The beach is pristine and the lagoon on the other side is also beautiful. Shuttles in the hotel are free whenever you want until 23:00. Bed is very comfortable and room very quiet. Had excellent night sleeps. It's so good we overslept and missed breakfast twice :)

Review 81:I liked everything. Location is 30 min away from Parong, but this is good because Patong is crowded. Taxi fare is cheap if u like to go Patong. Laguna area has many shops and cheap too.

Review 82:hard bed and soft pillows no local restaurants within walking distance

Review 83:facilities friendly & helpful staff great buffet breakfast strong wifi tennis centre

Review 84:Very nice beach and facilities. Rooms were large and well equipped. Food was excellent at the resort restaurants as were the staff. A great place to kick back and relax.

Review 85:Can't think of anything we didn't like.

Review 86:We had a fantastic time at outrigger. Hotel room was comfortable and a good size and we had a lovely view of the Laguna. Food on hotel site was great, breakfast had a good variety. Facilities were great, wifi fast, staff were helpful, we liked the free water by the pool. Something you don't often get. It was a truly relaxing stay.

Review 87:I liked everything, this place is absolutely magic and everyone is extremely friendly and they really want their guests to feel perfect... A true 5 star Hotel... Thanks to all the team of this Hotel we experienced an amazing time here! Thanks to Ray and all the others we can´t remember the name!

Review 88:There is no facilities and no intertainment.After 00-00 hotel goes to bed:)

Review 89:Hotel is clean,staff is very friendly and always helpfull.After midnight its sleep time:)This hotel for persons who is bored of noisy life.

Review 90:We weren't there for very long but it didn't seem like there was much within walking distance.

Review 91:The facilities were great. We loved the bar right on the beach and the kids had a great time at the pool slide

Review 92:Some of the other guests didnt cope with the pool regulations which is a bit anoying, but that has nothing to do with the hotel. Somewhat overpriced food, as expected.

Review 93:This is our second stay at the resort, it has changed a lot since 4 years back. All the beach shops blocking the beach view is gone and move to the side which is good. Due to new Thai regulations, everything is moved away from the beach, so the few restaurants on the beach (very very nice!) is unfortunately gone, only one is left and moved away from the beach, but half as charming. Although you have plenty of restaurants close by, but not really walking distance, unless to use the free shuffle bus and walk the remaning distance. I got a complementary cake on my birthday which was a nice treat! The staff is great, so are the rooms, Comfort and fascilities. Overpriced (like the whole Laguna area) but really good food in the restaurant. WiFi is excellent.

Review 94:The resort was a beautiful place of its own and further away from the crowded spot Patong. The staffs was genuinely very nice and always there to help you with a smile.

Review 95:We loved all the pool areas and especially the Club facilities.

Review 96:A fabulous place to stay. The pool areas, the gardens and lake made a beautiful, peaceful place to stay! Suites were very well equipped! Very courteous staff!

Review 97:- Wi-fi wasn't very fast and kept on logging out very often - Quite far from any city/village - Quite expensive for Thailand

Review 98:+ Beautiful, comfortable room with everything you might need + Beautiful premices (beach and lagoon), you can travel around lagoon on free shuttle bus + Food, free water, great fruit coctails on the beach

Review 99:1) not much food variety. If can provide thailand cuisine more will be better, example Mookata, Jim Jum, 2) The pillow is very soft. Not good. 3) Spa close so early at 5pm 4) no free fruits in room

Review 100:Only 1 restaurant and the breakfast spread was disappointing. Food in general was more expensive in the hotel compared to other hotels of the same stature in Phuket.

Review 101:Fantastic property with a great location in the Laguna development. Kids club was good.

Review 102:At the breakfast it was too unorganized. I had to get up all the time to find sugar, spoons, napkins.... Stressing with 3 children. But that's the only thing. The hotel is amazing

Review 103:I loved the room, the music in the evening, the amazing helpful staff

Review 104:Far from Patong which could be an advantage rather than disadvantage. Patong is so crowded.

Review 105:Location is perfect, beach is clean and not crowded, staff is very friendly and helpful, due to season we can not swim in the sea but pool was perfect. I strongly recommends this hotel. Perfect holiday.

Review 106:Breakfast was very boring after 3 days, and by day 6 we wanted to eat elsewhere - they could spice this up with daily specials on live stations Overall food was very average compared to the 3 other resorts we have been to in Phuket

Review 107:Excellent staff - very helpful in resolving issues quickly and effectively

Review 108:The overall experience is great. Great pool and wonderful beach. Live music at night with wonderful drinks. Exceptional staff and I am not exaggerating. I would advise the hotel to do their best to keep their staff who make you start and end your day with a smile on your face.

Review 109:unsere wunschzimmer waren bei unserer ankunft nicht verfuegbar. aber das personal "math" hat alles getan , um uns doch gluecklich zu machen. DANKE

Review 110:ich war mehrfach in diesem hotel , diesmal mit der familie. das hotel verdient in jeder hinsicht die 5 sterne. beste lage ,aufmerksames personal, schoenster strand direkt vor dem hotel. relativ niedriger preis. fuer mich ist bang tao beach der beste platz in phuket und outrigger das beste hotel.

Review 111:Absolutely nothing to dislike here!

Review 112:- clean, spacious and well designed - superb staff, amazingly courteous and helpful - all facilities are excellent and were in perfectly working order

Review 113:In the summer months you can't swim in the sea due to monsoon windscreating big waves. Which is a big disappointment. Very expensive forThailand - and very few options nearby, none in walking distance.

Review 114:Friendly staff.

Review 115:Wish they staff had told us about the facilities and sports stuff as we didn't discover them till last but one day.

Review 116:Great location and friendly staff.

Review 117:A bit far away from Patong, and everything is a bit overpriced.

Review 118:Warm and attentive service delivered in a prompt manner. The 24-hr in-room dinning(at a reasonable price) is great value for us. Other service requests were also well delivered, including delivery of additional free bottled water. There are also a lot of free activities arranged by the hotel available.

Review 119:There is nothing surrounding the hotel so you're stuck at the hotel unless you want to pay for overpriced taxi's to take you out of the hotel .

Review 120:The entire resort was amazing with impeccable service.

Review 121:location of the room. when checked in, i was assigned a room very far away from the lobby and other facilities.

Review 122:wifi signal. it is very strong and available within the whole area of the hotel. excellent!

Review 123:The air conditioner was set at 17.5 degrees which was too cold and we could not reset it.

Review 124:The sea view deluxe room was so close to the ocean it was literally just outside our balcony door. The staff were very courteous and the pools and gardens were lovely.

Review 125:the blanket for the extra bed is too small and too thin.

Review 126:we love the private beach. kids love the slides in the swimming pool. relaxing atmosphere with beautiful landscape. fabulous breakfast. great gym and well maintained gardens (love the vegies patch).

Review 127:The restaurants and spa are excellent and the staff is very friendly and helpful. This was our second visit to the Outrigger, and we will definitely be back!

Review 128:Only adverse comment is the location of the hotel, away from Patong Beach & Phuket Town. It makes shopping & dining difficult as the transport charges are very expensive relation to a place like Phuket , eg 1400 baht for a return trip to Patong Beach

Review 129:The hotel layout is excellent & right next to the sea. The place is never crowded & one feel relaxed. The staff service is commendable & they are mostly proactive & very helpful.

Review 130:Nothing

Review 131:That was second time we have been at outrigger . Wonderful hotel . With nice service and stuffs , wonderful food specially breakfast , comfortable room . Beautiful view (lagoon view). Always They made a flawless vacation for us . Amazing live music for evening .

Review 132:Nothing really. Just a few things to note, the sand on Bangtao beach is quite rough so better wear shoes esp if you have young kids. we saw big tree trunks brushed up to the beach by the waves but no one cleaned them up. Rooms are a little old but still clean. We did not get free room upgrade as the other resort we stayed during this trip, in the end we topped up some money to upgrade both rooms to ocean view. Glad we did, as the location of the ocean view rooms is much more convenient comparing to the laguna view rooms, and i love listening to the waves to sleep. Of course it would be perfect if the upgrade was free.

Review 133:The staff are really friendly, esp Karon who received us when we checked in. She greeted us with warm smiles and caring voices every time we met, making us feel very welcomed. She also tried her best to accommodate our special needs/requests as we have a 1 year old baby traveling along with us. The resort also sent us a complimentary birthday cake on my husband's birthday, very tasty indeed. Resort facilities are good, we love the pool, the beach, the restaurants, the sea view from room, the kids club and many more. The laguna area is big and we could take free shuttle bus and boat to go around for shopping/playing at elephant park/peeping other resorts in the same area. The Angsana Spa in this resort is amazing, my husband and I had our best spa experience ever there even though we only opted for a 30 min back massage. Sunset from hotel's beach is breath taking. Overall it was a great stay and i am missing it already.

Review 134:Awesome breakfast. Superb scenic resort. Our stay at the resort was only for one day but most of the time was booked for a day trip. But after seeing the resort I cancelled my day trip, stayed in the resort and enjoyed it. Good private beach. Excellent massage in perfect boutique spa.

Review 135:Kids club was a bit hidden away in its own corner of the hotel, the lighting is too dark for playing and reading, and the quality of activities were not amazing.

Review 136:Club lounge - excellent personal service Club lounge offered reasonable selection of buffet breakfast. Afternoon tea selection included a selection of cakes, sandwiches, biscuits and fruits. Evening snacks was only 3 cooked items (changes nightly), plus a few cold items (not amazing). Evening alcohol drinks was wine, beer, a small selectionof cocktails (including pina colada, mai tai, and two others). Bedroom was well designed, and also included a double sized day bed in a bay window type corner, that could comfortably sleep two kids. Swimming pool and water slide was great fun! We went in June and the weather was superb with only a little bit of rain. The swimming pool water temperature was pleasantly warm.

The Fine Print

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in.For the cardholder's protection, If the cardholder is not present, full payment will be taken on the presented card and the pre-payment will be credited back to the original card. Additional authorizations for incidental charges can be processed on separated card.