Hotel Conquistador Inn by US Consulate


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Hotel Conquistador Inn by US Consulate features a seasonal outdoor pool, free Wi-Fi and a free shuttle service to the centre of Ciudad Juarez, 5 miles away. There is 24-hour reception and free parking.
All rooms have street views and some offer panoramic city views. They are air conditioned and heated, and have a flat-screen cable TV. The private bathroom comes with a shower, hairdryer and free toiletries.
The hotel has a restaurant and room service is available. There is a gift shop and Las Misiones Shopping Centre is a 5-minute walk away.
The US Consulate is 1,950 feet from the hotel. An airport shuttle service is available for an extra charge. Abraham Gonzalez International Airport is a 10-minute drive away.

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Facilities of Hotel Conquistador Inn by US Consulate

Outdoors :Outdoor Pool (seasonal)

Pets :Pets are not allowed.

Food & Drink :Bar | Restaurant with Dining Menu

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :Room Service | Grocery Deliveries | Shuttle Service (free) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Tour Desk | Baggage Storage | Concierge Service | Shared Lounge/TV Area | Laundry | Daily Housekeeping | Meeting/Banquet Facilities | Business Center | Souvenir/Gift Shop

General :Newspapers | Safe | Shops (on site) | Family Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private) | Air Conditioning

Languages Spoken :Spanish | English

Reviews for Hotel Conquistador Inn by US Consulate

Review 1:Breakfast was NASTY WE NEVER TASTED NOTHING LIKE THAT!

Review 2:Everything was okay But the breakfast terrible. Nasty chilaquiles they made every single day some thing Chilaquiles, weenies, eggs, beans or potatoes. Terrible food

Review 3:Very clean walking distance to the us consulate staff was very helpful and nice like the free breakfast in the morning if I would have to do this process all over again I would definitely stay at this hotel again

Review 4:I LIKE EVERYTHING ??????

Review 5:I love how the staff was very friendly how they went out of the help us get a room when the ibis made us leave because we didn't hAve a 1day reservation Massey that what they call her help us do much the staff help you carry your baggage to your room they help me when banorte ate my credit card and had me stuck with no money the rooms are nice and big flat screen free breakfast 100% better than the Ibis nice and clean. If I had to come back this is diffney where I want to stay

Review 6:Repairs needed in room. Air conditioner plastic vent was broken on one side and needed to be re attached. Light bulb missing in lamp. I drawer broke in dresser. Leaky roof over toilet. Carpets need to be cleaned. The computers in lobby need new keyboards. Cannot read the letters on them.

Review 7:Good staff. Helpful. Breakfast was good, but i think i drink should be offered to those that do not drink coffee. Like a small drink for a 5 yr old would be nice.

Review 8:We asked for a couple extra pillows and they didn't give us none. The restaurant has the same thing for breakfast every day. The waiter is really rude .

Review 9:I liked that they will give you as a courtesy the taxi for anything that has to do with Us embassy. Even though it's down the street.

Review 10:I honestly like it this hotel it's really clean and staff it's really nice. It has everything close to the hotel for the consulate process . Very nice I recommended

Review 11:The turn around traffic U turn.

Review 12:Liked the comfort of the beds, the courtesy cabs to the consulate and clinics. The laundry room, ice machines available for us guests.

Review 13:We ran out of toiletries. Not enough soap, We ran out of toilet paper Seriously! and there was no extra, we had to buy our own. Towels were literally falling apart (luckily we had our own.

Review 14:Friendly Staff

Review 15:n/a

Review 16:Staff was great and knowledgeable...the housekeeping ladies were awesome and kind. The taxie gentlemen named David and Daniel and their supervisor Jose Luis were awesome, friendly and kind.

Review 17:The only thing I didnt like was the beds. They were very hard and uncomfortable. The food was not that good, but am sure you can find something off the menu.

Review 18:The purpose of My trip was for my interview at ciudad juarez. Everything that i needed was of walking distance so that was very convenient. The staff was very friendly and I felt safe here.

Review 19:they need more the one ice machine working and the key was desactive it every days and we were for 11 days so for 11 days i was goin to reception to make the key work again

Review 20:everything was ok just 2 things they need to work on it.

Review 21:Room 228 door was hard to close shower drain was very slow restaurant staff was rude, they shut the lights off on us when it was closing time.offered drinks with breakfast for free than charged.all washing machines leaked water,and on dryer worked. wifi was very weak on first floor.

Review 22:Rooms were clean. food was good pool was clean

Review 23:That ingot hurt and nobody did anything. A free nighrs stay wouldve been nice or being reimbursed. All they did was go fix a problem they knew they had.

Review 24:One of the cleaning ladies. Her name was connie. Very friendly.

Review 25:I didn't really have a bad experience for me to write about.

Review 26:The girl that would clean our room I think her name is itzel did an excellent job. We also had a great taxi guy (jose luis) he was very helpful and went out of his way to accommodate us when we traveled back to the US.

Review 27:Not a big deal, but I have to comment about it. The room doesn't have a small fridge like some of the other hotels I have stayed. But like I said, no big deal.

Review 28:Starting the day with a free breakfast everyday. And employees very helpful in so many ways.

Review 29:Rooms were perfect great shower free drinking water great breakfast in cluded great staff very helpfull and good a/c only negative was the wifi was pants but it was ok in reception area most of the staff spoke english .

Review 30:Hotel is really close to a busy road, it gets noisy if your room is facing that part of the building.

Review 31:The hotel staff was really helpful and friendly, breakfast was good but i wish they had some fresh fruit in their menu. Over all I think this is a great value for the money.

Review 32:Difficult and hazardous street to cross on foot for nearby US consulate

Review 33:Free breakfast was great! Computers available for internet, very helpful staff, allowed us to stay an extra hour until 2pm checkout, located close to US consulate

Review 34:Beds are a little old,hard,and could use new bed sheets and spreads.

Review 35:Very clean place.really nice staff,and they have computers you can use for free. Definitely going back to this hotel if I have to go to juarez again.

Review 36:I did reserve for 5 days and they didn't respect the price on the room the price that they show up on key because after 1 pm they keys don't work booking.com was 41 dlls per night and they charge me 46 dlls some nights and the others nights was 44 dlls this is my 9 night here . every day I have to reprogram my

Review 37:very good food at the restaurant and the laundry room is very useful for me plus the personal is very polite

Review 38:Front desk personnael was not so friendly. I was paying cash so didn´t put money down on the rservation. When I told the man at the front desk that I had a reservation I had made online at Booking.com he acted like I was making it up.

Review 39:They do offer a meal plan for guests. Housekeeping very friendly and courteous. Helped out with a cooler for medication.

Review 40:Certain people at front desk are extremely rude and stuck up along with some of the am staff at the restaurant!!

Review 41:The hotel is very clean and in a great location. They also offer free taxi service to the US Embassy, medical clinic's, and fingerprint clinics. The housekeeping staff and store staff are very friendly and helpful

Review 42:there was no bath tissue holder and the bath tissues was not up to par.water pressure was low for taking shower

Review 43:I like the attitude of the staff. Meals were good. I would have to say it's a good value for the money spent

Review 44:Some of food too..... spicy Little smell in the room but not something that you can not handle

Review 45:Close to galleries calmed city. Pool, facilities. Food was good but can be little better.

Review 46:Nice place to stay

Review 47:Beds too hard

Review 48:The beds too hard

Review 49:The bed was hard

Review 50:Very close to the American consulate. Also the breakfast is excellent !

Review 51:Didnt like food at restaurant and the wifi was slow

Review 52:Bed was confortable

Review 53:They change the prize from where I book to when I get to the front desk

Review 54:Early morning water was to cold

Review 55:The whole staff were very helpful , the taxi drivers were also very nice and helpful

Review 56:Beds are really uncomfortable. Everything else is good.

Review 57:excelente locasion para trámites consulares serca de las clínicas

Review 58:I didn't like the pillows not comfortable at all ?

Review 59:Our room had a good view also they had laundry onsite which is a plus ?

Review 60:Excellent service!

Review 61:We went on consular business for my husband,The breakfast that is served is delicious and helps out financially.

Review 62:Wifi was very bad , the pool was cold and I tried to canceled one day out of my 9 day stay and they said no refund

Review 63:Very clean

Review 64:Everybody that works here has a really nice personality and there helpful. ..

Review 65:Only one free breakfast plate, food was good!

Review 66:Free breakfast, fast internet, large rooms, and friendly staff

Review 67:Friendly staff, clean and convenience.

Review 68:Service

Review 69:The free breakfast was EXCELLENT!!

Review 70:TV. No ESPN. English

Review 71:Staff

Review 72:Staff very helpful and kind.

Review 73:Everything was great even had a restaurant in the hotel food was good

Review 74:No bad experience

Review 75:My husband stood there for a week during Immigration and he said everything was great and he said that for the price it was great.

Review 76:Beds were too hard.

Review 77:Everyone was very friendly. Perfect place to stay if you have business with the consulate. Very helpful. Clean.

Review 78:The shower was Clogged

Review 79:The good service

Review 80:Wifi wasn't that strong in some rooms

Review 81:Wifi isnt that great

Review 82:Very nice hotel worth the money.

Review 83:Like the hotel employees and thier service. The restaurant had great food and good service too. We enjoyed the view.

Review 84:Food was good. Felt safe Staff was very hospitable they went above and beyond what hotels do for you at any hotel in the U.S. by far.

Review 85:The location is was just perfect for my family

Review 86:Beds are to hard

Review 87:Made us feels comfortable

Review 88:The pool was dirty and i got a broken lamp

Review 89:Rooms were very clean. The coffe from the restaurant was delicious..... :-)

Review 90:Todo muy bien.

Review 91:beds not cofortable.

Review 92:the restaurant

Review 93:They need to improve cleaning

Review 94:Breakfast

Review 95:The ladies in the front desk where some what rude. But the ladie that was serving the breakfast was very rude. The sheets in the room where old with holes, beds are hard.

Review 96:The housekeeping ladies where very nice and helpful.

Review 97:The only thing that was a downer was the pillows they were a bit to hard . But over all excellent hotel!!

Review 98:The fact of having a laundry room .restaurant and s small shop in the hotel was a plus!!

Review 99:They didn't serve me more breakfast when i asked. ;/

Review 100:The clerks, breakfast,

Review 101:The same breakfast not many options

Review 102:Services hospitality Costumer Services

Review 103:The Wi-Fi was real slow most of the time it didn't work

Review 104:Everything was good while I stayed at the hotel. The food was good the staff was friendly.

Review 105:Vero good hotel loved the cleanliness, very lovely people, and the breakfast was good. I highly reccomend it.

Review 106:Beds were really hard and uncomfortable!!!

Review 107:It was clean and close to the Consulate

Review 108:Everything, nice employees and helpful