Silk Way Hotel

Silk Way Hotel descritpion
Silk Way Hotel sells fast on our site. A 15-minute walk from Abay Cultural Palace and Aqtau’s Botanic Gardens, this central hotel offers free parking, a well-equipped gym and a traditional sauna.
Silk Way Hotel offers air-conditioned rooms with a minibar and flat-screen TV, and wired internet access is free. Toiletries and a hairdryer are provided in the private bathrooms.
A rich breakfast buffet including fresh pastries, fruit and hot drinks is served at Silk Way. A wide range of international dishes are available in the evenings.
The hotel is just a 10-minute walk from the Caspian Sea Coast, and a 10-minute drive from the Zhastar Sports Stadium.
Aqtau Airport is a 30-minute drive from the hotel, and Aqtau Train Station is 9.3 miles away.
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The staff speaks English——Silk Way Hotel's staff speaks:Russian,English
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Facilities of Silk Way Hotel
Pets :Pets are not allowed.
Activities :Windsurfing | Water Sports Facilities (on site) | Sauna | Fitness Center | Massage
Food & Drink :Restaurant | Breakfast in the Room | Restaurant with Dining Menu | Special Diet Meals (upon request)
Internet :Free!WiFi is available in the hotel rooms and is free of charge.
Parking :Free!Free private parking is available on site (reservation is needed).
Services :Room Service | Packed Lunches | Shuttle Service (surcharge) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Express Check-in/Check-out | Tour Desk | Ticket Service | Baggage Storage | ATM on site | Private Check-in/Check-out | Laundry | Dry Cleaning | Ironing Service | Shoeshine | Daily Housekeeping | Meeting/Banquet Facilities | Fax/Photocopying | VIP Room Facilities | Honeymoon Suite
General :Safe | Non-smoking Rooms | Elevator | Soundproof Rooms | Heating
Languages Spoken :Russian | English
Reviews for Silk Way Hotel
Review 1:Payment was a little messy, where my MasterCard was swiped through three separate POS machines before one would accept it. Nothing untoward; but perhaps the staff should be better informed about which of their terminals will accept foreign cards as there aren't any money exchanges nearby and the closest ATM was out of cash (which is not atypical of ATMs in Aktau, from what I observed).
Review 2:This hotel is on what might be considered the edge of the centre of Aktau, but being that it's a small town it's not all that far to walk in (15 minutes). One of the advantages of its location is that it's nice and quiet at night, with comfy beds, so you're guaranteed to get a good night's sleep! The staff are really helpful; and despite some of them using Google Translate to mediate their responses in English they will go above and beyond to help you. The breakfast here is fantastic, with eggs and pancakes made to order; along with a variety of pastries and tea or coffee.
Review 3:All good. Nothing negative at all.
Review 4:Great little place. Staff were friendly and coped with me changing my booking. It's a little dated and a little musty - but out here that's what you get for the money. My room was big, there was hot water and decent wifi - so really what else can you ask for.
Review 5:we stayed only for 2 days, the only thing we wished for is to have a bathrobe and having some kind of bathroom rug as it was slippery.
Review 6:the front desk staff is nice, very welcoming. the breakfast was very good, buffet type.
Review 7:Literally no internet. The vantilator on the ceiling can not be stopped. For 2 days I had to deal with its noise and cold air it pumps! I slept with earphones because of noise Staff can't speak english. They don't give the iron, you have go to a room for ironing. The housekeeping lady jumped in to my room as i opened the door to ask something. She was controlling the minibar when i was telling her to go out.
Review 8:Friendly reception. Large room. Table with plugs
Review 9:Room has a feeling of an emptyness...Nothing on the walls. There's only bed and small TV in the room. It doesn't feel cozy
Review 10:Stuff is quite polite and ready to help if needed
Review 11:No major complaints, maybe just a small tip: it would be nice, if the hotel could provide several bicycles to guests, as the nearest bike rental is 6 km away working only in the evening.
Review 12:We have been to Aktau for three days enjoying the sun. The hotel was very clean, staff at the reception was extremely helpful, especially Alexander, thanks! They did their best to arrange a trip to Karagiye and provided load of information. There is a pool and a fitness, thumbs up! Breakfast was rich and tasty, serving also espresso (which is not usual at Caspian Sea). The room was large enough for two, air condition worked as should. There is a partial sea view from the 4th floor ;) Oh, and I really enjoyed the beautiful photos of Mangystau region at the hallways.
Review 13:I ve booked a standard room there through booking.com, 5 hours prior to my arrival to the hotel. the website stated that there were 3 rooms available. upon my arrival to the hotel at 5 am, the reception lady said that they don't have any standard rooms available. her big mistake was to offer me to stay in a dirty room, which hasn't been cleaned after previous guests had left. eventually, she has offered me a de-luxe suite for the price of a standard room.
Review 14:Reception lady was eager to solve the problem with the booking in my favor Staff of the hotel was overall helpful not a bad price quality ratio good breakfast
Review 15:Not that is was a big issue since we were outside 90% of our trip, but the TV could have been a little bigger, maybe try investing in softer towels, add another WiFi router on each level to have better coverage on each floor.
Review 16:The beach was just a twenty minute walk away. There are plenty of restaurants in the area, so you don't have to cross town to get a decent meal. The staff tried to help as best as they could when they did.
Review 17:wifi signal weak in rooms, air con is centralised so they turned it off at night, two single beds - we are a couple.
Review 18:excellent breakfast, friendly staff, clean rooms and bathroom
Review 19:Good breakfast and helpful staff
Review 20:Breakfast is pure, Sauna costs extra
Review 21:Staff was an exellent
Review 22:NOT THIS TIME
Review 23:STAFF VERY HELPFUL
Review 24:Excellent breakfast. English speaking receptionist when we arrived at midnight.
Review 25:Took a long time tor hot water to arrive, however nothing major. Shower could be improved (fit for a dwarf!)
Review 26:Friendly staff, clean and large room
Review 27:Nothing for this price
Review 28:Good for price
Review 29:Food was delicious and diverse.We was able to eat a complete dinner at a good price.Staff speaks English very well and is helpfull.
Review 30:Sauna switches off about 12pm. Only one towel per room so if you are sharing you must ask for more in advance.
Review 31:The staff went out of their way to help us at all times. The breakfast was great and in addition to buffet you could get custom made omelettes and eggs for no extra cost. Lunch was great. Sauna and pool good.
Review 32:The Hotel staff were polite
Review 33:Location. They misunderstood my arrival and taxi request and did not followed up.
Review 34:Staff, breakfast
Review 35:Don't speak much English
Review 36:Almost everything friendly and very nice hotel
Review 37:Everything was wonderful. Excellent ratio of price and quality.
Review 38:spacious and clean room buffet breakfast of good quality helpful staff
The Fine Print
The use of the swimming pool is free of charge from 07.00 till 15.00.