Grandiosa Hotel


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Grandiosa Hotel descritpion


This pleasant hotel is within walking distance of Doctor’s Cave Beach and Cornwall Beach and just 2 minute drive from Montego Bay Airport. Rooms have views of the ocean, garden or pool views.
The Grandiosa Hotel has its own on-site restaurant, the Grandiosa, which serves local and international dishes. The hotel has an outdoor pool and a business center. Many helpful amenities are offered to guests, including an airport shuttle, tour desk, and currency exchange. Room service and newspapers are available upon request.
All rooms at the Grandiosa Hotel have seating areas, as well as cable TV and free Wi-Fi. Select rooms include balconies, refrigerators, and bath amenities.
Montego Bay’s Hip Strip, home to restaurants, bars, and nightlife, is less than 5 minutes from the Grandiosa hotel. The Agua Sol Theme Park is only a mile away.

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Facilities of Grandiosa Hotel

Outdoors :Outdoor Pool (all year) | Grounds | Sun Deck

Pets :Pets are not allowed.

Food & Drink :Bar | Restaurant with Dining Menu | Special Diet Meals (upon request)

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is not needed).

Services :Room Service | Car Rental | Shuttle Service (free) | Currency Exchange | Tour Desk | Babysitting/Child Services | Laundry | Ironing Service | Meeting/Banquet Facilities | Business Center | Fax/Photocopying

General :Newspapers | Safe | Air Conditioning

Reviews for Grandiosa Hotel

Review 1:Rooms could not be clean properly because of lack of the appropriate cleaning supplies, mops were been used with dirty water from other guest rooms. Towels and wash cloth were limited to be used, Pool needed to be cleaned. Housekeepers need the right tools to effectively do their jobs. Gloves are not provided for them to used in any circumstances. Workers had to used bare hands to get dirty water out of the mops to clean the floors. housekeepers are overworked and underpaid, ridiculous hours. Management needs to pay more attention to what's going on at the facility. Only amenity was a kettle. I definitely will not recommend anyone to stay there unless there are changes. Kudo's to the housekeepers who try their best to make guest happy , inspite of the conditions they were working under.

Review 2:location and staff was good.

Review 3:The restaurant has delicious food, but the service is so slow. In addition, the staff in the resturant are not friendly nor efficient.

Review 4:The location and it is clean

Review 5:LOCATION IS TERRIBLE. Beach costs $6 every time you go. No gift shop! Pool is not kept up. Ants will come all over your room, if you have the smallest amount of food in your room. We basically came to the room to sleep. We paid taxi to take us to Negril, where we enjoyed our time much better. The staff were professional but not outstanding.

Review 6:the rooms are large and clean

Review 7:Could of done with a map on my 1st few days, either a hand-out or a big map on site, to assist with location familiarity.

Review 8:Very friendly, polite, accomadating and approachable staff. Very peaceful and clean ambience. Nicely presented meals (breakfast, lunch & dinner). Rooms clean and very relaxing. Cable tv and a free shuttle to airport.

Review 9:There could have provided some kind of entertainment at weekends.

Review 10:View was beautiful. Hotel was pleasant and quiet. Staff were professional and courteous. It was better than anticipated by reviews I had read.

Review 11:The wifi was very slow and the Tv blacked out at certain points

Review 12:The food was awesome also the room attendants were on point with my needs house keepers did a great Job with keeping the room tidy and things accessible. Overall it was a great stay thank you to the entire staff at Grandiosa for your excellence at making me Happy!! Kudos to you guys!!

Review 13:The place looks more like a motel, not a hotel. The rooms were old and dusty. The pool was dirty. The bed was hard and the pillows were flat! There were ants everywhere! Barely no water pressure

Review 14:The view of the ocean was beautiful. Also the place is 5mins from the airport, which was perfect.

Review 15:Safety deposit I could understand, but a safety deposit for using a safe in your room I didn't agree with.

Review 16:Peaceful, amazing view from the patio, the pool and the facilities were very nice. Staff was very friendly and helpful. The food was amazing!

Review 17:I didn't like the standard room. It was ugly, old and dirty. Some staff was awful.One of the ladies in the front desk didn't want to make a call asking for some delivery food for us, because we arrived late and the restaurant was closed. The breakfast in the restaurant was horrible.

Review 18:The terrace is the only good I saw.

Review 19:House keeping was terrible. Rooms really need to be updated. No soap, had to remind them to bring toilet paper.

Review 20:The scenery. It overlooks the ocean and parts og Mobay.

Review 21:They do a lot of big group functions which take over the hotel and tend to be loud and disruptive. Also if I'm paying extra for a specific room, I don't appreciate other guests hanging out in front of my room on my balcony.

Review 22:Staff is amazing and very accomodating! Food is great as well.

Review 23:it was too far to walk any where but very quick with taxi the pool was not too clean i had to scream for my fridge but Mrs. Grace took care of it quickly

Review 24:the food free wifi mrs. Grace ( the concierge) the view of the rooms ( i stayed in room 210) the rum punch ( keneil makes it best)

Review 25:I would recommend they get some better pillows; they were really flat. Also, they should have their pool professionally treated. There was no way I was getting in that cloudy pool. Finally, I would see tiny ants in the bathroom, a good spray can fix this problem.

Review 26:I will be back to the Grandiosa. The view was beautiful and you could watch the planes come in over the sea. Also, their resturant had delicious food and it was priced well. There was good service and staff cared about your needs. The rooms were simple, but very clean. I was there for seven nights and met some great people.

Review 27:I don't like that they don't serve cotinental breakfast for guess that is paying for a room over 100$ For a short stay

Review 28:I like the guess hospitality they are excellent and very attentive and theute close to the airport which is excellent

Review 29:No hot water for 2 days,food in the restaurant was too expansive, noother restaurants or shops, bad coffee. Property was dirty,pool has tobe painted , and all property has to be clean!!! Also for the transferto Convention Center they asked 100 us????? I got it from Jamaican toursfor 60.00US.return for 2 days!!!Disappointing experience

Review 30:People,

Review 31:Linen is not changed every night. They are slow getting towels to guest; Soap is too small; I have to bring my own soap. Water pressure in shower improving.

Review 32:location, location, location. Friendliness of staff; especially Mr. Reid. And when I ate in the dining room, which was rare, the dinner meal was excellent.

Review 33:They need to have railings in bathroom tub/shower especially for elderly to hold on to.

Review 34:They gave information about shuttle to beach and airport. Hotel workers pleasant, helpful give excellency service hotel was always clean

Review 35:My TV was sometimes fuzzy.

Review 36:The front desk staff are so friendly they even remembered me from my last stay .... Thanks Mrs Marsha and Mrs grace

Review 37:The first room we had was sparsely furnished. Bathroom was dingy and the shower was poor.

Review 38:The meals were good.

Review 39:Rooms very old. Laundry service very bad

Review 40:Didn't like it

Review 41:There was no pool sticks for the pool table.

Review 42:The staff.

Review 43:Staff was polite helful and friendly

Review 44:The convenient of the location

Review 45:Helpful staff. They moved us to a new room without any hesitation when a problem arose

Review 46:The bathroom was dirty, shower curtain was very old

Review 47:The staff was great

Review 48:no hot water; poor wifi.

Review 49:the food was really good

Review 50:No elevators.

Review 51:Ocean view and cleanliness of the property

Review 52:They charged me an extra 10 percent even though the reservation said it was all included.

Review 53:Some staff, standard room and breakfast.

Review 54:Nothing

Review 55:The taxi person suggested to use was very rude and unpleasant

Review 56:All the staff were very helpful and pleasant! The rooms where spacious and clean.

Review 57:no bad experience..I would have liked if the room had a coffee maker..

Review 58:The friendliness of staff and they were quick to assist.

Review 59:Very low water pressure, inconsistency of the temperature of the hot water, and air conditioner.

Review 60:Location

Review 61:Free Cocktail on arrival. Great views. Friendly staff.

Review 62:Not within walking distance of restaurants or attraction, but taxis are always available.

Review 63:Fantastic views, friendly staff, great security.

Review 64:I had to come out of my room to pick up the wifi

Review 65:The Grandiosa hotel was staffed with amazing people. Everyone we met went out of their way to make us feel welcome.

Review 66:The price did not include breakfast

Review 67:The staff were excellent. The view was awesome

Review 68:everything

Review 69:nothing

Review 70:The rooms were not clean also the customer service was terrible

Review 71:The location and the pool

Review 72:Had to constantly be asking for another wash cloth as only 1 was being placed in the room. The room was so bare, we did not receive any directory or local listing of restaurants nearby. Overall my stay was terrible. This should be called a guest house as oppose to a hotel.

Review 73:The food at the restaurant was pretty good

Review 74:We fly in to MoBay a day early and stay at the Grandiosa. Our driver picks up early the next morning and we go to the resort. We get a full day on the beach and do not lose the travel day as in the past. Great value.

Review 75:the hot water was Poor It comes and goes sometimes There Wasn't no hot water some of the room Have really old TV It look like the hotel need an upgrade

Review 76:customer service was okay the food was wonderful

Review 77:Only one waitress in the restaurant to serve took long but her attention took away from that.

Review 78:From the moment of arrival we were greeted by Mr Reid who is very ffriendly and helpful. Checking in wa a quick. We waited about ten minutes while the room was double checked and given complementary drinks. The room was on the second floor in the front, clean, bed comfortable. The air conditioning was fantastic. Eating in the restaurant, food was very good. All in all, we would definitely stay here again and as well recommend it. It was like being with family.

Review 79:Bathtub/shower curtain dated and needed more cleaning. No glassware available for drinking water. No coffee/beverages available for morning.

Review 80:Good restaurant. Large clean room. Comfortable bed. Beautiful view from porch.

Review 81:There is no lift to the first floor which makes it a bit difficult to carry my luggages and a you child.

Review 82:The fact that it was close to the airport with free shuttle service. The staff were welcoming especially mr green I think that is his name- the luggage guy.

Review 83:There was not much to like. I was very disappointed with the accommodations I received at the Grandiosa. The pictures displayed on the internet I was excited until I got there and saw the real Grandiosa. The location was far from the beach not within a comfortable walk. No Theme Park no where. I would not recommend this hotel to anyone. For the price I paid I could have stayed at a more convenient cleaner hotel.

Review 84:I only liked the size of the room.. It was spacious.

Review 85:No elevator, and I have a disability. Room wasn't fully ready uponchecking in. Housekeeping didn't do a good job. One day no towels,one day they turned off air, one day they altered air temp. Restaurantservice was extremely slow. They kept saying I had to understand thatthe food is cooked to order, well so is the food at all restaurants andthey don't take 45 minutes to fry some fish. They tried to chargedme 4 different amounts for a soda on 4 different occasions. The shuttledrivers will also try to charge you a different amount when it'ssupposed to be one price, one driver even charged a couple for a shuttlefrom the airport, and that's free.

Review 86:The ocean view.

Review 87:The cost of the Cheese burger and fries. The add said ocean view, thehotel is not ocean view. I would not stay there again.

Review 88:I ordered lunch which was okay. It was a cheeseburger with fries whichcost $11.00. cheeseburger and fries in the states does not cost $11.00very costly.

Review 89:Staff was extremely friendly and helpful . Very close to the neach and the popular hip strip. The hotel was a nice surprise bc you never really know when you book online . We were very pleased with our stay and would def stay again. The restaurant in the hotel was some of the best good we had during our entire stay .

Review 90:Staff was slow to respond to request for towels for the pool and room,water pressure low and water not even luke warm- I think the taxi is arip off and they do not explain cost of using shuttle etc. Some otherHotels include passes to the beach but they do not

Review 91:Security was excellent,

Review 92:Very, very basic room. We got up to go to the airport at 5am and had no water. It sits on a very busy street that can be noisy.

Review 93:The room was clean, there was a pool and a restaurant. It worked for a one stay.

Review 94:It would have been good to have an on site store or shop as there was none in the immediate area to purchase any snacks or small food and personal items.

Review 95:The staff and service were excellent. The hotel is gorgeous with spacious, clean rooms. The swimming pool was convenient since the hotel was not on a beach even though it was not far. Conveniently close to the airport with shuttle service and close to the downtown activity.

Review 96:Miles away from any where , you have to get a cab just to get anythingat a cost of 10 dollars each way ,the hotel was worn out and needed agood clean and paint, you get better food in town and cheaper and thedrinks are a rip off,

Review 97:The bed was comfy

Review 98:The location was less than ideal for me. It isn't really nearanything, except the airport. You can walk to town and the beach, butit's something of a hike. The airport shuttle is complimentaryduring daytime hours, but there's a $15 fee if your flight out isearly in the morning.

Review 99:Everyone was pleasant and helpful. The facilities were fine. I enjoyedthe restaurant. The place would be ideal for someone with their owntransportation as it's easily accessible from the airport and on amain highway into and out of the city.

Review 100:When I arrived, even though I had the paperwork that the 3rd person stayed free IF we were using the existing beds - they charged me an addl 17.00US - plus then for some reason their system Declined my Discover card for payment - I had used it previously in Jamaica - and when I got back to the states - Discover could not recognize that it ever showed as Declined. Not friendly - her name was Grace.

Review 101:Our waitstaff were excellent.

Review 102:The location was bad, specially since we were two girls travelling and it can be quite dangerous to walk around in the nights. It was quite a walk to the hip strip so you had to take a taxi everytime, taxis are expensive and the hotel drivers took 15 USD for a ride to the hipstrip. Thats 30 USD just for going to dinner and have a few drinks. (We didn't dare to grab just any cab since the hotelstaff advised us not too, but talking to some guys they said that you could grab a taxi for 10 USD one way)

Review 103:Its's a very cheap hotel, so if you're on a budget it's good. Very close to the airport and has good free shuffle from the airport. Also free shuffle to the beach every day. Jamaica is very beautiful and the hotel could arrange tours to Dunns riversfalls, green grotto caves, Negril etc..

Review 104:If you haven't got a car, it is quite a long way from town and youy are forced to use the hotel's arranged transport/taxis, which are $15 US a pop no matter where you want to go. There is no public transport to speak of. If you can find your own 'tame' taxi, you will be able to arrange pick ups and drop offs at much cheaper rates than this.

Review 105:The pool was lovely. The staff were friendly and helpful, especially the receptionists. Our aircon refused to work, so they moved us to a more expensive room at no extra charge without our even having to ask. The food in the restaurant was lovely. It was very reasonably priced. They were very obliging when it came to helping us book tours and trips, and we didn't feel ripped off at all.

Review 106:Not all facilities working in the hotel so this was a bit inconvenient at times.

Review 107:The Reception Manager was the most friendly and helpful person you could meet. Nothing was too much and if she could help in any way she would do this and more. Called to confirm reservations before visit and she was very welcoming and kind. Very professional and helpful lady. Bar ane Resturant staff also very helpful along with the Luggage/hotel porters.

Review 108:see above!!!!

Review 109:I liked the location of the hotel best. It was conviently located to everything I needed. The staff was friendly, courteous and kind. But the facilities were a problem; in particularly the water pressure and temperature.The water pressure was always low and difficult to get hot water.

Review 110:The staff was excellent. We had great service and the food was great.

Review 111:There were no wash clothes in room. Was told that they would bring some but they never did.

Review 112:The bathroom needs renovation

Review 113:All the staff were amazing, without them, there would be no hotel. The food was to die for, it was always very tasty.

Review 114:Nice hotel but worth the expensive price

Review 115:The pictures and the reality of the rooms was not the same. For $124.00 I would have expected better.

Review 116:Staff were helpful

Review 117:Too far from town centre

Review 118:Clean and food was good

Review 119:The food was really good! :). My boyfriend and i stayed in the king room, it was clean and comfortable. The pool and the view were excellent.

Review 120:the outdoor

Review 121:location

Review 122:sea view

Review 123:Bathtub stopper didn't work, remote didn't work

Review 124:Close to everything, clean

Review 125:Location to the airport.

The Fine Print

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.The airport shuttle is complimentary from 9 am to 6 pm, outside of those hours an extra charge applies. The shuttle service has an extra cost.