Paradise Village

Paradise Village descritpion

Paradise Village sells fast on our site. Located on the coast of Banderas Bay in Puerto Vallarta, Mexico, this resort offers a water sports center, 2 spas, and 7 on-site restaurants. The suites feature complete kitchens.
The accommodations at the Paradise Village Beach Resort include cable TV and a patio. The kitchen is equipped with a refrigerator, stove, and microwave. A safety deposit box is also provided.
This Puerto Vallarta resort hosts a golf course, kids club, and activities center. A gym and outdoor pool with 2 waterslides are also located on site. Concierge services and a tour desk are available to guests.
Downtown Puerto Vallarta is 15 minutes from Puerto Vallarta Paradise Village Resort and Spa. Puerto Vallarta International Airport is less than 20 minutes away from the resort.

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The staff speaks English——Paradise Village's staff speaks:Spanish,English
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Facilities of Paradise Village

Outdoors ：Outdoor Pool (all year) | Grounds

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar | Snack Bar

Internet ：Free!WiFi is available in public areas and is free of charge.

Parking ：No parking available.

General ：Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator

Languages Spoken ：Spanish | English

Reviews for Paradise Village

Review 1：Terrible value for money, absolute remote, very bad bar and selection of drinks, unfriendly staff, very very basic rooms. In addition booking.com charged more than twice what the hotel advertised when we checked in (as they did not even receive our booking)

Review 2：They do not have enough personnel to handle check-ins. The wait times could be 20-30 minutes - and that is standing in the line.

Review 3：The surroundings are awesome. Greenery everywhere.

Review 4：The caged lion in such a small cage with no interaction with any thing else alive. So sad and not necessary; as an attraction it was heart breaking to see; not enjoyable.

Review 5：How friendly and helpful all the staff are. They made our stay exceptional especially for my husband who was afraid to go to Mexico: that is not the case any more. We will be back!

Review 6：That the Ice cream was not included on the all inclusive (gold) when any alcohol beverage is more than what the ice cream was (33 pesos).

Review 7：Everything!!! The staff was excellent.

Review 8：We booked a romm with sea view but when we arrived they said thatthrough this service "Booking.com" they do not include thebest rooms but only "standard" ones. So we have to pay extrafor each day in order to have the room we wanted in the beginning

Review 9：The services provided by hotel personnel during Patricia Hurricane

Review 10：There was a lot of construction around the property. Very low-key activities during the day (if at all).

Review 11：The one room kitchenette was very accomadating. Good size fridge to store things for moderately long stay. Pool was always clean and has two waterslides. Very attentive service staff around the pool and beach areas.

Review 12：I stayed 2 weeks at the Grand Mayan and Grand Bliss prior to staying at Paradie Village. Paradise village just needs a new makeover as it's much older and not near as lavish.

Review 13：Price was economical for a resort

Review 14：1) One elevator out of service, this created delays in displacement. 2) Not enough parking lots at nights.

Review 15：1) In overall, I liked the place, the hotel installations, the swimming pool schedule, the friendly staff. 2) I had to call to maintenance people due to a problem with the fan, excellent service; the problem was fixed quickly.

Review 16：The food was thumbs down...ate at the pool side bar and at the sit down restaurant (had menu plus buffet- buffet was real disappointing)..This just wasn't great place for our family - all pool events were not bilingual like they are at other places and they were instantly bored there. We stayed 2 nights then moved to MARIVAL up the road 6 miles.

Review 17：2 bedroom unit had kitchen so we didn't have to order food at restaurants and there's a mall right outside of facility w/ 3 great places to eat and a food store to stock up on things like water, breakfast stuff and liquor.

Review 18：Saw a lot of people who were bothered by the sun, simply because there were no parasols nearby the pool. Suggest to arrange for a couple to provide for better sun protection.

Review 19：Hotel has all the comforts you need. Staff is very helpful. price is good for what you get.

Review 20：For a couple like us that was looking for some relaxing time it was not really the best option, it was a busy resort full of screaming kids, that's why we didn't stay longer and change resorts for another less busy.

Review 21：Beautiful resort. Great breakfast (room service), didn't try the buffet though Very nice welcoming from the staff. The attention at the front desk was quite good

Review 22：Reception for check in could be more organized. The queue is crazy

Review 23：We had an amazing stay. The hotel is perfectly located on the beach and ocean front. It is a family holiday paradise. We will definitely be back. Our kids were so safe to run free. I could go on and on about this hotel. Food, beach, ocean, 2 bedroom suites, pool fun, beach bar service. Amazing

Review 24：Crowded Closed the busy pool one afternoon to set up for a party Staff at front desk are clueless Tigers in cages they looked very sad

Review 25：The proximity to the mall The beach was good

Review 26：Filled the coffee machine, turned it on and water started pouring on the floor. Found a maid who only mopped the floor didn't replace the coffee machine

Review 27：Comfortable lobby furniture while awaiting to head to the airport. Tagged luggage for storage till I was ready to leave.

Review 28：I didnt have Access to intenet in my room

Review 29：The facilities were great, almost like new, very clean and lots of amenities, a comercial center is very close from the resort

Review 30：When shower in first bathroom by entrance was turned to hot, the spray of water diminished greatly. Bed was too firm. Great kitchen, dishes, pans, but it's the first hotel we've stayed in where they don't furnish dish detergent or paper towels. I even had to ask for a dish towel. The food from room service was awful. It was cold when it arrived. Would not order room service again.

Review 31：Staff very friendly and helpful. Access to ocean beach great and kids felt safe. Cleanliness of place was great. Nice kitchen. Huge lobby with comfortable seating. Food from pool bars was very good.

Review 32：It was too loud. The activity coordinator just yelled into the microphone the whole time.

Review 33：Did not like the food or wine served at restaurants

Review 34：Room was good size

Review 35：Smell bad rooms are small very canjested

Review 36：The Mayapan restaurant changed the menu--we liked the previous menu better.

Review 37：People and food

Review 38：Great place the staff was helpfull and pleasant.

Review 39：Keep it the same

Review 40：the resort layout the activites, especially the bikes the convenience of shops the friendliness of the conscierges

Review 41：Nothing was negative

Review 42：Location Good service A shopping mall with supermarket right across the street

Review 43：Reps trying to sell time share space.

Review 44：Friendly, accommodating staff. Cart service to neighboring grocery store. Great 'quiet' pool.

Review 45：Too big very too big

Review 46：La vue

Review 47：The beach areas.

Review 48：Everything was wonderful!

Review 49：I really like the facilities and the beach area!

Review 50：Every body is very frendly

Review 51：Frying pan, miserable with sticking. They need better pans

Review 52：Staff, activities.

Review 53：AIR FRESHNER THAT WAS SPRAYED WAS BOTHERSOME

Review 54：CALMNESS,5 STAR GROUNDS,VERY HELPFUL AND PLEASANT STAFF

Review 55：No soap for washing dishes!!!!!!

Review 56：Being in a room instead of a boat.

Review 57：Locaton

Review 58：none

Review 59：staff food beach all fantastic

Review 60：it was almost too quiet

Review 61：Lovely resort!

Review 62：Trash can next to swimming pool smells

Review 63：Nice place to relax with the kids

Review 64：The old TV

Review 65：Close to everything

Review 66：A bit to expensive for all activities.

Review 67：Room was very good, overall experience was above average.

Review 68：The food is very pricey but other then that it was wonderful

Review 69：The place is beautiful and family oriented :)

Review 70：Presentation people trying to sell time shares.

Review 71：LOVED our beach waiter Ernesto!

Review 72：I didn't like the fact that I was charge additional for a 5 year child that made me get an additional room.

Review 73：I liked the activities that Paradise Village offer people.

Review 74：The discrimination between paying guests and members (time share owners). The pressure to become a member was subtle but steady. Many of their facilities couldn't be used unless you were a member, or at a considerable cost.

Review 75：the property needs some general updating. The adult pool rules need to be actively enforced including loud adults. The push for the time share in deceptive fashion is annoying.

Review 76：they have the best beach area in all of nuevo vallarta

Review 77：Ordered breakfast for 6:30 am the night before, it never came... "Sorry, nobody gave me the order" was the answer when I checked why it was not coming. Result? We left without breakfast!

Review 78：Excellent location, good availability of beach chairs, friendly staff.

Review 79：Lunch and dinner just OK, water not inviting, slow check-in, no entertainment, poor television service (not HD, stretched sideways with no way to adjust), flaky internet

Review 80：Lansdscaping, breakfast, quiet, friendly staff

Review 81：Check in took way too long.. Approximately 20 - 30min. Tigers in suchsmall confined areas is very depressing. :( Should have some back up/ fun activities in case of many consecutive rainy days for guests.New Years dinner - the chicken and fish were not that tasty.

Review 82：Service on the beach for drinks. Food in restaurants was very good.Maids did a great job! Loved the figurative and decorative toweldesigns. :) Appetizers for New Year's Eve dinner were delicious!

Review 83：Without telling us they gave us an apartment at Playa Royal and not on Paradise Village. Playa Royale is a timesharing apartment complex with far less facilities and very very poor internet access.

Review 84：We had an enormous apartment with two bedrooms and a living room with a complete kitchen.

Review 85：Efficiency and friendliness of the staff; cleanliness of grounds and hotel; separation of active and quiet pools/zones; selection and quality of food on buffets.

Review 86：Because I booked with Booking.com I did not get a room in the maintower, but in a side tower which was away from restaurants, etc.

Review 87：Almost everything.

Review 88：The housekeeping bothered me at 4:00pm when I wanted to rest beforeevening plans

Review 89：Just the right amount of activity & quiet time Location perfect forother trips

Review 90：- When it came to check out and settle the bill, we ended up being over billed and had we not been diligent and brought this up- we would have overcharged.- Being surrounded by a culture of CONSTANT peddling. Everybody wants to sell something. - It was a challenge to interact with the local community.

Review 91：We loved the cleanliness and high standards of maintainance ofParadise Village.

Review 92：Kind of far from nightlife but a great place to relax. Taxi is 200to 300 pesos to the clubs in puerto vallarta depending what cabdriver you get.

Review 93：The beach was beautiful the staff very friendly. The spa was awesome.

Review 94：we were there 2 years ago and noticed that the room was showing some wear as well as musty smelling.

Review 95：all the staff in and around the location were awesome and the pool,ocean and palapa's as well. Very relaxing

Review 96：They forgot to give me my beach card .I staid one day .

Review 97：The facilities. Very clean.

Review 98：Check in front desk operations were terrible......wait times were outrageous and staffing totally inadequate

Review 99：Food was great

Review 100：cost of the food, and quality of it in the pool area,

Review 101：everything is inside so no need to go out.

Review 102：shear size of resort, easy to get lost

Review 103：free wi-fi, nice room, nice pool area, good beach

Review 104：Food quality was at best, average. When we asked why the margaritas came with lemons, they told us that limes were too expensive.

Review 105：Water slide for kids

Review 106：That the main pool was taken over by noisy activities in the afternoon.

Review 107：Lush gardens and landscaping.

Review 108：Internet problems

Review 109：Gladys is a wonderful hostess. Beach is great. Everyone is friendly.

Review 110：Very happy with this resort

Review 111：People who smog near to children

Review 112：I like everything our experience was amazing.

The Fine Print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.