Keio Plaza Hotel Sapporo

Keio Plaza Hotel Sapporo descritpion

The Keio Plaza Hotel Sapporo is in central Sapporo, a 5-minute walk from the JR Sapporo Train Station. It features modern accommodations with 7 dining options, an indoor pool and rooms with free Wi-Fi.
The simply decorated guest rooms are fitted with air conditioning and heating facilities. Each room has an air purifier, tea/coffee-making facilities and a flat-screen TV with satellite channels.
Guests can enjoy massage services or unwind in the sauna rooms. Other facilities include karaoke rooms and a fitness center, which can be used for an additional fee. Laundry and dry cleaning services are available.
Featuring views of the city, Ambrosia Restaurant serves a variety of French cuisine. Japanese dishes can be ordered at Japanese Dining Miyama and Hokkaido Specialities restaurant. Drinks can be found at the Cross Vault Bar.
The Hotel Keio Plaza is just over half a mile from Sapporo Clock Tower and Odori Koen Park. Shin Chitose Airport is an 80-minute bus ride away, and an airport bus stops at the hotel.

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Facilities of Keio Plaza Hotel Sapporo

Pets ：Pets are not allowed.

Food & Drink ：Bar | Breakfast in the Room | Restaurant with Dining Menu | Buffet-Style Restaurant | Snack Bar

Internet ：Free!WiFi is available in the hotel rooms and is free of charge.

Parking ：Public parking is available on site (reservation is not needed) and costs JPY 1000 per day.

Languages Spoken ：Chinese | Japanese | English

Reviews for Keio Plaza Hotel Sapporo

Review 1：We waited at the wrong bus stop and had missed our bus. The bell boy went an extra mile to ensure we were seated at the correct bus when the next bus was scheduled to arrive. We were grateful for his kind actions!

Review 2：Bed too soft, pillow too hard. This is our 2nd time in this hotel but our room was in the back of the hotel with no view. We prefer our room when we first visited, the room was in the front with good view and more spacious

Review 3：Good location,clean room, staff helpful

Review 4：Very friendly and helpful staff. Help us to communicate with the Airlines, Taxi company when we need to change our flight urgently. Appreciate the help very much

Review 5：1) connection from carpark to hotel involved both stairs and a change of lifts...quite inconvenient when we had many luggages and a young child to transport. 2) substandard service level -- we'd bought a Hokkaido Melon and were hoping that the hotel could help us to cut it for us. the bell captain was as helpful as she could be but apparently the hotel's restaurant refused to help, so the best we could get was a small knife lent to us. in the end we had to make do with the tiny countertop space in our room's toilet with no plates (other than the teacup plates) and towels to cut the juicy melon up on. 3) the location of the hotel wasn't as convenient as we thought when we booked it - we still had to cross 2 unsheltered traffic lights to get to the nearest shopping mall/subway. there were at least 3-4 other hotels of similar standard we could have booked instead and will definitely do that next time we return to Sapporo.

Review 6：toiletries were decent

Review 7：Beautiful, large room with all the extras. Good view of Sapporo. Staff were very attentive. Just rather expensive but it was the holiday week and you get what you pay for.

Review 8：Nothing

Review 9：The room and bathroom are big for Japanese standard. There were a choice of two types of teas, which makes a nice change, We had the help of an English speaking staff to help book our taxi to airport.

Review 10：The first time in my traveling that we should pay for Swimming Pool, it's not because of money, but I think it's never happen before for myself.

Review 11：Reception is okay

Review 12：The staff at the reception saw the room i booked can't fit all of us (4 adults and 1 infant) and upgrade us to a bigger room with discounted price! The room with 4 twin beds turns out to be really nice as some of the floors are newly revamped with modern and comfy decor. The staff even offer us the baby guard for the bed so my baby won't fall down after sleep!

Review 13：the floor was carpetted. The bedrooms should not be carpetted to prevent dust mites from matresses and carpets. It triggers allergies, asthma, and rhinitis.

Review 14：In- house restaurants made dining convenient and food was good. Location of Keio Plaza was perfect.

Review 15：Having to log in daily for wifi was an inconvenience

Review 16：Bartender, Satosan, was incredible, one of a kind who has set the bar so very high for everyone else. We enjoyed his impeccable service for five nights. Truly a highlight!

Review 17：The staff were very helpful and friendly. Rooms were comfortable and very clean. The walk to the train station would have been enjoyable if it weren't for the cold weather, wind and rain.

Review 18：Close to shopping mall, restaurants & train station. Very convenient as airport limousine bus stop at hotel doorsteps. Also car rental company is in basement of hotel.

Review 19：Not much

Review 20：Very helpful staff and you will get what you would expect from a 4 star hotel. Airport shuttle bus stop in the hotel as well as Niseko shuttle bus.

Review 21：Nothing.

Review 22：5mins walk (south gate) from Sapporo train station. To Otru park is less than 20mins walk. Very convenient location. Staff are very friendly and helpful. Room is clean and bathroom is big for Japan standard. We were on 15th floor with good view. Highly recommended for the price, standard and location.

Review 23：Room - a little out of date Bed - quite hard

Review 24：The Family room - it's comfortable enough for my family of 2 adults and 3 children with 2 bathrooms to acccomadate us all. Reception - excellent and fast especially when we arrived with snow covering us top to toe.

Review 25：The arriving airport bus stops over at Keio Plaza Hotel only at certain timings. Have planned to take the bus straight from the airport to the hotel but realise that it is scheduled only available for a later trip. So have to take a earlier bus and get off at JR Sapporo station and then walk over (8 mins) instead. Cumbersome but secured wifi signup/connectivity offering. Late check in time of 3pm (standard for Japan hotels?)

Review 26：The airport limousine stops over at the hotel (ground floor driveway), making it convenient for travellers with many luggage to move around during airport transfers. Many restaurants/facilities within the hotel and short walk to JR Sapporo station/shops/restaurants.

Review 27：- pillow size too small

Review 28：- convenient location near JR - family marts and 7-11 nearby - vast choices of restaurants and department stores - ski bus pick up/drop off point right at front door

Review 29：The guest rooms decor can do with some modernising.

Review 30：Just three blocks walking from JR Sapporo station with many good food options. Bus for Sapporo Kokusai Ski Resort leaves directly from hotel. Some airport limousine bus also leaves directly from the hotel. Very helpful Concierge Service!

Review 31：The only minor dissatisfaction is the mattress is a bit too hard and stiff for us.

Review 32：We were travelling with our elderly mother who has severe pain in both knees, and required a wheelchair to travel throughout our trip in Hokkaido. The hotel was very helpful and helped us to accept the delivery of the wheelchair and paid up-front for the delivery even before we arrived at the hotel. We were really impressed with this extra service and the willingness to accommodate their customers. Our hotel room also was fitted with two toilets for three guests which was also very throughful. The buffet breakfast is really sumptuous and nice. All hotel staff were very courteous and friendly.

Review 33：friendly and helpful staff. good lobby ambience and location of hotel. clean room and comfortable beds. Direct bus to/from Chitose airport.

Review 34：Every 2-3 minutes you could hear the JR Train Pass by if your room was located on the train track side. Daily Complementary Breakfast Buffet and the use of their gym/pool would have been nice if it was included in the price of the room. The option for a late check out would have been nice. There should be a "Tourist Information" kiosk in the hotel lobby in various languages providing brochures for places of interests, city maps, directions to nearby attractions (concierge desk is closed at night)

Review 35：The Service was Good-Excellent... workers spoke both Japanese and English. The room was very big and clean compared to other hotel rooms in Japan. Over all my experience at the Keio Plaza Hotel in Sapporo was Awesome! I will stay at the Keio again when I visit Sapporo, Japan. The hotel was able to hold onto my luggage...I had a late departure in the evening after I checked out at 11am. The hotel is walking distance from Sapporo Station. Free WiFi was excellent and fast.

Review 36：The foreign currency exchange is limited to USD and they do not accept SGD. They did however direct me to a foreign currency exchange establishment that was near by.

Review 37：The proximity to restaurants and the train station . Friendly and efficient staff.

Review 38：My room is near the trails of train station. So it is a little noisy! The windows in room can not be opened because of trails I guess so the air in room is not so fresh!

Review 39：The room is clean and comfortable! People is very helpful and can speak in English! The position is very near the train station so it's very convenient！

Review 40：Could be bit more natural light in the lobby, but not a real problem.

Review 41：While a bit old, the Keio Plaza Hotel remains one of Sapporos finest hotels and has managed to keep an exclusive athmosphere.

Review 42：Maybe I don't know the shortcut route as per other customer, it took me more than 5 mins to walk from JR station to the hotel. It is impossible to walk within one minute between JR and the hotel.

Review 43：The staff is very helpful and nice. They tried their best to fulfill my request. Compared with the other hotel that I stayed in the same trip, its room is big enough and even with a massage sofa. It is not expensive.

Review 44：Hotel is a bit old but well maintained so it's not a big deal.

Review 45：Love the hotel staff attitude especially Mr. Ryosuke Nambu from room sales. He provided me with the room type that I need and I am very happy with the room and service. Room size is big according to japan standard. Seven Eleven just across the street. 3 minutes walk to JR Station.

Review 46：Carpet room

Review 47：Spasious...

Review 48：Downtown of Sapporo

Review 49：Na

Review 50：Friendly staff clean room great breakfast free coffee

Review 51：The room is too dim , heater in the room is too hot as we are unable to open the window

Review 52：Location is not bad, staffs are all friendly and helpful

Review 53：Staff are helpful and they have a car park next to it.

Review 54：The staff speak good English and are helpful.

Review 55：Good service

Review 56：The room was quite small.

Review 57：Having the airport limo from the hotel

Review 58：Distance from train station, shopping, restaurants

Review 59：Friendly staff

Review 60：nothing

Review 61：Spacious rooms; friendly and helpful staff; well designed facilities; nice view from the window.

Review 62：Location is good, near the Sapporo station.

Review 63：The room was spacious and had a nice view from the 16th floor. The air conditioning system was better than usual.

Review 64：Carpet. Dated decor

Review 65：View

Review 66：no free WIFI only Lan cable

Review 67：the air conditioning for triple room needs improvement during summer days

Review 68：A bit more space - for the 4 bedders, a double and two singles would have done the trick!

Review 69：Convenient and central

Review 70：Rooms good size, staff very courteous, have bikes on site

Review 71：Clean, good services and breakfast

Review 72：None

Review 73：No complaints. Great location!

Review 74：A little bit far from subway

Review 75：Price

Review 76：Wifi is provided and it is good.

Review 77：Smoking allowed in some areas so smoke smell travels even to non smoking floor.

Review 78：Family quad room provided great value option for our group of four.

Review 79：please, offer drinking water more than enough

Review 80：so rapid free wifi

Review 81：poor room tiny space

Review 82：Room is too small and old.

Review 83：Location

Review 84：The food of the Chinese restaurant in the Hotel is good.

Review 85：The hotel was under the maintain dance in some parts

Review 86：Location, room size, English speaking staffs

Review 87：Wifi in room.

Review 88：Cold eggs for breakfast!

Review 89：Staff very friendly and helpful

Review 90：Not connected to the underground shopping street.

Review 91：Service is good. Very efficient.

Review 92：Price was far to high for a Hotel with plastic bathroom. Hotel needs major renovation.

Review 93：location, service, room

Review 94：The rooms are very close to the railways, you can hear the noise even in the high floors. The room is small.

Review 95：nice staff, speak English big room, very clean wifi good location, near JR station

Review 96：the hotel is too close to railways. you can hear the traffic of trains clearly even I stayed in the high floor

Review 97：price

Review 98：Wonderful hotel, comfortable, and with excellent service. The staff knows English very well, and are great people and help a lot :+) The hotel is 1min walk from beautiful JR, and walking distance from susukino, odori park, and even Nijo market. Botanical garden is 2min from the hotel.

Review 99：Actually two blocks away from the station, not very convenient for people with big luggage.

Review 100：Quite big single room, breakfast is expensive but seems good. Nice service.

Review 101：99% of staff do not know English. They were willing to help but they are afraid of speaking English caused embarasmemt bring me travel problems.

Review 102：Strategic location near. Sapporo railway station and shopping centre. Staff is nice

Review 103：Extra$ for use of pool n sauna even for hotel guests. Room can do with some refurbishment

Review 104：5-min walk fm JR shopping stn..easily access. Front desk (bell) staff good english.

Review 105：the room got no air condintioning they only have heater in room but its too hot no windows the air conditioning system is very old no fresh air at all i can hardly breath n v hot inside the room n after a hot shower the room was getting even hotter n i called to the front desk they brought us a Fan which i had to switch on whole night till i woke up another morning it was a hard time for me!!!! bad experience

Review 106：just 5 min walk from shopping area n main district staff r frdly n nice

Review 107：Hotel staff were friendly and helpful. Room spacious and location convenient, just a few minutes walk to train station, eateries and department stores.

Review 108：I did not like because sometimes I have problem to communicate with the staff. They have poor English, although they are friendly and try to talk to you. I was difficult, but every time could help me.

Review 109：Difference between weekend and weekday rates are too much. Would bebetter if hotel offers a la carte choice for breakfast.

Review 110：Good location and good value for money. Staff are friendly and helpful.Room and bathroom are good-sized for a Japanese hotel.

Review 111：The great staff, so obliging and helpful

Review 112：Some staff can't speak in good english

Review 113：The breakfast

Review 114：bed is poor

Review 115：food ok

Review 116：very good staff

Review 117：Everything. Value for money, near to all food establishments, convenient for the airport. will stay here again.

Review 118：Having to pay for using the fitness centre.

Review 119：Comfortable room.