Kurobe Kanko Hotel

Kurobe Kanko Hotel descritpion

Situated in the city of Nagano, Kurobe Kanko Hotel is a 15-minute public bus ride from JR Shinano-Omachi Train Station. It houses hot spring baths and Japanese-style rooms which include halfboard meals.
The hotel is a 30-minute drive from Hakuba Goryu and Kashimayari ski resorts. It is an hour’s drive from JR Nagano Train Station and an 80-minute drive from Zenkoji Temple. Togakushi Ninja Mura Village is 2 hours by car.
Fitted with air conditioning and heating facilities, rooms feature woven-straw flooring and Japanese futon bedding. They include a flat-screen TV and a toilet. A shared bathroom is available.
To ensure a relaxing stay, Kurobe Kanko has both indoor and outdoor public hot spring baths.
The restaurant serves either a local buffet breakfast or set menu. Dinner is also offered daily. Guests can sing their hearts out at the karaoke snack bar, or chat with friends over a bowl of noodles at Ramen Corner.

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Facilities of Kurobe Kanko Hotel

Ski ：Ski Storage

Pets ：Pets are not allowed.

Food & Drink ：Bar | Buffet-Style Restaurant

Internet ：Free!WiFi is available in public areas and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Services ：Vending Machine (drinks) | Baggage Storage | Meeting/Banquet Facilities

General ：Family Rooms | Elevator | Heating | Air Conditioning

Reviews for Kurobe Kanko Hotel

Review 1：Asked about playing table tennis and booking private Onsen. Couldn't do either and staff seemed happy to just say no and move us on rather than help.

Review 2：Maybe due to language barrier, the hotel staffs did not give us suggestion about local attraction so we have to google ourselves. Dinner buffet was sumptuous yet the restaurant did offer exactly similar menu on 2 consecutive days. It would be better if they could do alternative menu.

Review 3：The hotel has a very nicely designed Japanese style room, very clean indeed. Our room has a good view to the little forest nearby and the Tateyama mountain range. Dinner buffet was sumptuous as well. Onsen facility is perfect.

Review 4：The 8% tax added on top of the bookings quote which seems to have happened to others too. It's still excellent value though, just keep it in mind.

Review 5：Our favourite hotel in japan. Huge Japanese style room, lots of English instructions making things easy, great buffet dinner and breakfast with kids well catered for with some western options. The onsen was fantastic. Huge and very clean. Good location on bus route to the start of alpine route. We just missed a bus so got a cab for 2500 from station. Easy to organise to get on bus next day, even a bus ticket seller at stop. Wish I'd stayed two nights as onsen so great and quiet local village. Nothing to do there but would be relaxing and very beautiful, especially with autumn leaves.

Review 6：This was the only place during our trip where we weren't satisfied with the tidiness of our room - there were stains on the table and tatami, stains that could have been easily removed if the cleaning had been done properly. The dining experience in this hotel is not that intimate - dinners and breakfasts are served buffet-style in a huge banquet hall.

Review 7：The location is ok, the hotel can be reached easily with public transport (bus stop is located just 200 m from the hotel), dinner and breakfast are served buffet-style, the food is tasty, local and there's quite a lot of variety. The onsen is great, there are also outdoor pools and a proper sauna.

Review 8：Staff can speak good English. Very efficient. Our luggage which was sent from Toyama were in our rooms before we arrived. Buffet dinner have lots of choices of food, eventhough the hotel seems full house on our visit, we don't feel a bit crowded as they have a big place to accommodate everybody. Same for breakfast. Rooms are big. Onsen is nice. Conveniently located near Omachi onsen bus stop. Quiet location.

Review 9：Too large and missed a coziness feeling. Would prefer to stay at a family run ryokan

Review 10：Perfect for a departure for the Tateyama Kurobe Alpine route. Good ryokan and onsen experience. The great selection of food at the dinner and morning buffe, however, the quality was less good.

Review 11：No wifi inside room, only provided in the lobby area with poor signal!

Review 12：Excellent location,just a few minutes walk from the bus stop to the hotel. Room is clean and spacious. Food are excellent, a variety choices of food with good quality provided for dinner in buffet type. Breakfast is fine too. The indoor and outdoor hot spring pools are nice. It cost about 18350 yens for a room, really values for money. Very recommended.

Review 13：Nothing, except that it was too short a stay.

Review 14：Everything - friendly staff, excellent location, beautiful environment, excellent food (both dinner and breakfast), excellent onsen.

Review 15：A better direction to reach the hotel as we can use the bus going around Ogisawa and Shinanomachi station - just stop at Omachi onsenkyo bus stop

Review 16：The room is spacious, with en suite bath & toilet and a very good view from the window. They also give detailed instructions for onsen experience. Very good place for relaxing

Review 17：Notice that the booking rate from Booking.com had inclusive of service fee and GST 8%, however the Kurobe Kanko Hotel still charge me the service fee and GST 8% on top of the booking amount. I would like to know how this happened. Appreciate Booking.com can kindly revert.

Review 18：Notice that Booking rate had already inclusive Service fee and GST, however the Kurobe Kanko Hotel still charge us the Service fee and GST again on top of the booking amount. I would like to know how this happened?

Review 19：none.

Review 20：The dinner is excellent and lot of varieties and fresh food. Also, the hot bath setting and environment especially the outside pool is very good.

Review 21：WiFi only available at the lobby area but not in rooms.

Review 22：Location--very near the bus stop for travelling between the Alpine-route at Ogizawa and Shinano Omachi Station. Hot spring bath available.

Review 23：Everything was pretty good except wifi was only available in the lobby.

Review 24：Their buffet dinner is a must try. Lots of variety and of good quality. The hotel is quite remote so it's better to book dinner as well.

Review 25：None. Would be good if wifi is available in the rooms instead of just the lobby.

Review 26：Location , hot spring baths and very good spread of breakfast and dinner.

Review 27：Wifi only at lobby.

Review 28：I like the onsen facility best. They are clever to let us try 2 different types of Onsen in 1 night stay. one Stone and one wood type. The buffets for dinner and breakfast average spread. Overall is value for money.

Review 29：We loved our stay here, regretted that we only stayed one night and next morning have to leave early for alpine route. We enjoyed the food, the room and onsen very much. Love it!

Review 30：Wifi in lobby and downstairs lounge only

Review 31：Onsen was great Good mix of food (Japanese not western) for the evening buffet Very handy location for alpine route and bus stop to get to/from Shinano Omachi and Ogizawa Staff helped a lot with luggage forwarding (new concept to us!) Large comfy rooms in good condition

Review 32：Difficulty communicating with staff via email. They gave us mis-information about ways to get to the hotel which resulted in us having to pay about $50 taxi to get to the property. We booked this hotel for end of our Alpine route. Rather than tell us to get off the bus in Omachi, were were told go to the Omachi-Shinano train station and then take a bus. But by the time we arrived to the train station, the last bus already left.

Review 33：Nice and spacious room. Great services. We booked full board and truly enjoyed the food. The buffet had many choices, even enough choices for a vegetarian person. The Onsen (hot bath) was the best we have ever seen. It was possible to have your luggage delivered to this hotel from Toyoma.

Review 34：No wifi in rooms. Only in the public area.

Review 35：Three-star pricing for four-star quality. Convenient location within two minutes walk from Onsenkyo bus stop at the Omachi end of the Tateyama Kurobe Alpine Route. Big tatami rooms which can sleep up to five persons. Fantastic onsen with indoor and outdoor hot pool, sauna and outdoor cold tub. Great buffet dinner and breakfast with a wide and generous selection of food.

Review 36：1) Hotel rate is attractive as it included accommodation, free hotspring, buffet dinner and buffet breakfast. 2) One of the front staff (Mr 大串) who can speak good English was most helpful. We could only check in at 7:30pm and he rushed us to have dinner first before all check-in formalities, fearing we would not be able to eat anything and alerted restaurant staff to allow us finish dinner later (normal dinner time closed early). He also provided us with good travel information.

Review 37：A modern ryokan.... More like a hotel with a nice spa and good buffet...

Review 38：Easy to travel from Ogisawa to hotel and convenience to go to JR station by bus... If you buy a JR Alpine route ticket. The ticket cover the cost of this bus till JR station....

Review 39：Room and hotel itself was somewhat dated, yet very clean - especially the rooms. The bright chairs in the Lobby were full of stains. Pitty, since the area would be nice to sit for a drink and a chat. WiFi-Situation.

Review 40：Location - Very convenient, when arriving from the alpine route, direction west-east. Room size: The rooms very large for Japanese standards. Comfy beds (futons). Nice Onsen.

Review 41：Buffet Spread was good Very near to bus stop

Review 42：The hot spring at the hotel

Review 43：Perfect onsen

Review 44：Food. Location is near to the bus-stop

Review 45：Only one place to eat near the hotel, other than the hotel itself.

Review 46：Great rooms, good food, helpful staff, nice view.

Review 47：No.

Review 48：Very good onsen. Good meal.

Review 49：Massage chair is bit old at the lobby

Review 50：Buffet breakfast and dinner are excellent

Review 51：huge hotel buffets can be quite crowded

Review 52：Large rooms and the public baths were nice. Food was tasty, and buffet was rich.

Review 53：A little bit outdated.

Review 54：Great onsen, good buffet, friendly staff, nice area, traditional Japanese rooms, nice karaoke bar

Review 55：location, osen, food!

Review 56：1. Needs to pay for ice bucket.

Review 57：Comfy and clean. Big room space. Staff are friendly.

Review 58：It is a very good place to start or end journey to the Tateyama Alpine route. Good dinner and breakfast buffet. Comfortable rooms and onsen

Review 59：With indoor and outdoor hot spring pools. Variety of choices in dinner and breakfast buffet. Spacious room.

Review 60：the staffs is friendly and very helpful.

Review 61：No Wi-Fi in room

Review 62：Buffet Dinner

Review 63：Located in beautiful quiet area and great buffet dinner and breakfast .

Review 64：none

Review 65：very good dinner,buffet room very big, clean good location good staff

Review 66：No food options when booking.

Review 67：The helpful staff who went all the way and helped my friend retrieve her railway pass on the bus. The place was quiet and the location was not too difficult to figure out. The location was also near to the bus stop along the way to ogizawa for the alpine route. Comfortable stay and the onsen was good as well. would recommend anyone to stay there.

Review 68：Vast and beautiful room. Public baths are excellent. The diner is buffet style and very good. The staff are kind. It's perfect to relax before going to Kurobe Alpine Route

Review 69：Staff was not able to communicate well in English, quite expensive but very accessible to and from Tateyama Route

Review 70：comfortable Japanese style beds and spacious room, food from buffet

Review 71：The wifi is only limited in the lobby area. However there're many sofas to sit comfortably and privately enough.

Review 72：Perfect place to stay before going to the alpine route. Just a few minutes walk from the bus station (omachi onsenkyo). Very friendly and helpful staff, although their english is not so fluent. Wonderful meal, both dinner and breakfast. Do include them in your room plan because the hotel is situated in an isolated area out of town. Wide variety of food, unlimited amount for every guest, quality is good especially fresh fruit. Spacious and comfortable room. Huge and nice onset.

Review 73：Bad impression which was started from wrong lugguage and then wrong roomand wrong floor:(The food varieties are not the same as in the advertisement on the web.

Review 74：Good location, just a few minutes walk from the bus station. We alsolike its onsen and the rukan room.

Review 75：The vast room and refined decoration, the complete set of equipment and amenities. The delicious Japanese diner buffet. The peaceful environnent and cost atmosphere, with customers wearing the hotel's bathrobe on the premises.

Review 76：Nice staff.

Review 77：Very good location. It is 2 minutes walking from the bus stop of Shinano Omachi onsen. The hotel staff are very nice. Food is very good as well.

Review 78：Noting

Review 79：Convenient location for visitor to Kurobe Alpine Route.

Review 80：The bathroom and tatami room type, really big and enjoyable. Is a good place to rest and relax.

Review 81：Location is ideal for access to Ogizawa Station to start the Tateyama Kurobe Alpine route.

Review 82：Very short walk from the bus stop.

Review 83：there are no private onsens.

Review 84：onsen is very nice. breakfast & dinner are excellent with great choices

Review 85：Big room and nice onsen, delicious breakfast

Review 86：Breakfast was too early. Only open from 6am to 8am.

Review 87：Close to the end of the alpine pass with the snow corridor.

Review 88：buffet dinner not good

Review 89：valueable

Review 90：Location of hotel, near the bus stop to ShinonoOmachi Station.

The Fine Print

*The hotel will be closed during the following dates due to renovation works- From 30 Nov 2015 to 3 Dec 2015- From 27 March 2016 to 15 April 2016Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.