Sunscape Sabor Cozumel - All Inclusive


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This beachfront resort is on the beautiful Mexican island of Cozumel. The Sunscape Sabor Cozumel- All Inclusive features 2 outdoor pools and a spa with a fitness center.
The air-conditioned rooms at the Sunscape Sabor Cozumel- All Inclusive feature flat-screen cable TV and a coffee maker. Each one has a private bathroom and a private balcony or terrace.
The resort's buffet restaurant serves a range of international food in informal surroundings, and the 2 other restaurants have a more formal setting. There are also 3 bars.
The Sabor Cozumel has on-site equipment for activities such as snorkeling, sailing and scuba diving. The resort is just a short drive from the island’s main coral reefs. There is also a daily events program.
You can drive to Cozumel Airport in around 25 minutes from the Sunscape Sabor Cozumel.

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Facilities of Sunscape Sabor Cozumel - All Inclusive

Outdoors :Outdoor Pool | Grounds

Pets :Pets are not allowed.

Activities :Fishing | Canoeing | Diving | Snorkeling | Water Sports Facilities (on site) | Sauna | Fitness Center | Solarium | Spa | Massage | Private Beach Area | Beachfront | Bikes Available (free) | Game Room | Entertainment Staff | Kids' Club

Food & Drink :Restaurant | Bar | Restaurant with Dining Menu | Buffet-Style Restaurant | Snack Bar

Internet :WiFi is available in all areas and charges apply.

Parking :Free!Free private parking is available on site (reservation is not needed).

Services :Car Rental | 24-Hour Front Desk | Express Check-in/Check-out | Currency Exchange | Tour Desk | Ticket Service | Baggage Storage | Concierge Service | Babysitting/Child Services | Laundry | Ironing Service | Daily Housekeeping | Meeting/Banquet Facilities | Business Center | Souvenir/Gift Shop

General :Paid WiFi | Safe | Shops (on site) | Non-smoking Rooms | All Spaces Non-Smoking (public and private) | Designated Smoking Area

Languages Spoken :Spanish | English

Reviews for Sunscape Sabor Cozumel - All Inclusive

Review 1:There are stairs everywhere at this resort and the ramps that they had were still quite steep. My mother had recently had her knee replaced and it was pretty difficult for her to get around. There are no elevators, so you have to climb stairs to access any rooms not on the first floor. The resort also seemed like it was a bit older, with some maintenance issues. The shower was either freezing cold or scalding hot with very little time in between.

Review 2:The beach was very nice at this resort with lovely sand at the shore transforming into an interesting sea bed that's great for snorkeling, although this also makes bringing water shoes a good idea. Overall the staff was very pleasant and helpful. They had a great bar and wait staff. The location of the resort is right off of the best reefs for diving and far away from the noise and congestion of down town. The on site dive shop, "Dive House" was nice to work with although they typically ran bout 20 min behind schedule.

Review 3:Based on the rating and the pictures we expected more. The resort is older than it looks in the pictures, water was shut off for a few hours on two days of stay and we were not notified, the menu is pretty much the same every day and doesn't vary much between restaurants, my parents' room had water dripping down the air conditioner and it got all over the floor. The staff that cleaning the room used my wife's perfume (we walked in while the room was being cleaned), the buffet had bees and flees over the food. We reserved a table for the New Years dinner, which required us to purchased a bottle of champagne, but our table was given to other guests.

Review 4:The staff is friendly, the food of the El Patio restaurant is good, the beach is wonderful.

Review 5:It's a family friendly resort, perfect for teenagers but less for young couple. The access to the sea was really rocky. There are many room categories watch out to the garden view ones!!

Review 6:Snorkling location The food was great and variated

Review 7:Food and drinks are terrible. Also, food variety is really poor.Staff is extremely slow with the service, you have to ask 3 times for anything. Rooms are pretty old and you hear all noises in other rooms and around. It was definitely and with big difference, the worst place we stayed at in Mexico. Go somewhere else, this place is not worthy for the money it costs.

Review 8:Location. Beach is excellent and clean

Review 9:Little under construction which is good for them but was loud at times and didn't have full use of certain areas.

Review 10:Beaches!!! And upgraded room for being on honeymoon.

Review 11:aircondition in restaurants too cold, but you could have all your meals outside too, no coffee except for breakfast or in your own room

Review 12:nice to swim and snorkel

Review 13:The only thing I can say was not to my liking was the buffet food. They had several other restaurants that were very good. I really liked the Italian restaurant.

Review 14:This place was awesome. You can snorkel right outside your room and what a view. The beach was beautiful, the rooms were nice. All our excursions were exciting. Shopping was also fun, make sure you bargain. The people were as nice as can be. We had a great time.

Review 15:Location- it's far from everything but you don't actually need to get out

Review 16:everything, the stuff was very nice and especially Karina the supervisor. We really enjoyed! The food, the pool and the beach was amazing. The barettender was so good and kind. (Close to the seaside) thank you all for a dreaming staytment!

Review 17:their POS could not accept my mastercard for the payment despite everywhere else I do not have had any problems. I had to pay cash with troubles and expenses in collecting cash from ATMS.

Review 18:After turning down the marketing groups advances for breakfast and a 90 minute presentation for 3 straight days we finally caved. What a mistake! We were upfront from the start telling them were were not interested at this time. After 45 minutes I asked if we could be done and they said no. The sales Rep stated we had signed a 90 minute contract so we were not going anywhere. We continued up to the office and Mario sat down at our table again we stated were were not interested. Mario applied more pressure. again we stated we were not interested. As things heated up at the table I stated they were wrecking our vacation and we would never return to there resort. Mario and the Sales Rep finally left our table and after a few uncomfortable minutes another Sales Rep sat down and continued the pitch. After 10 more minutes and 3 more no's. We were finally allowed to leave. We will never return and will be sure tell this story to anyone who ask's about our trip.

Review 19:We thought the staff was awesome. Very pleasant, fun and helpful. Food was OK. And the Grounds were well kept. Rooms were clean and comfortable.

Review 20:Beds could be more comfortable. Staff could be friendlier.

Review 21:The location was great, the beach was just what I was wanting, food was good, the resort was quiet and peaceful, snorkeling was good, the rooms were big. We would stay here again.

Review 22:Can't think of a thing I would comment on negatively!

Review 23:Walk out your door & you're on the white sandy beach; a few more feet & you're in the azure blue ocean! Beautiful grounds, very clean rooms & stocked frig daily! Giving food a 10 at all 4 restaurants! Ricardo & Santiago were the best bartenders ever!

Review 24:Significant quality difference between non-renovated rooms and upgraded rooms available only via paid upgrade. Non-renovated rooms were basic and clean but could use a spruce up. Free Wi-Fi in lobby was quite slow. In room free Wi-Fi is pretty standard in vacation spots now, this property should upgrade to this standard.

Review 25:Nice convenient location with a good snorkeling beach. Staff was friendly and helpful. Was there during an off season week so there were no significant waits for at any of the restaurants or bars.

Review 26:The beds, they were horrible... They did not honor the requests we submitted many many months in advance.

Review 27:Bars everywhere, food attainable in many areas. Ran out of guac, who in Mexico runs out of guacamole?

Review 28:Getting a bad cold from airplane ride to mexico.

Review 29:Snorkeling right off resort, staff and food was great. Great place for arelaxing week in the sun!

Review 30:The resort is located a ong ways from town so had to take a cab to go anywhere.There were only 2 restaurants where you ordered off a menu. The food at both was very good but the menu stayed the same each night so for a person who doesn't eat red meat it got boring. One had chicken breast the other only dark chicken.

Review 31:The staff really tried to please. Had a couple maintenance problems but they were fixed immediately. They had a nice workout facility that was clean. My husband enjoyed the 10 dives he had!

Review 32:Food. Absolutely the worse all inclusive experience. Luckily we were able to buy ice cream, fruits, meat at Mega store in Cozumel.

Review 33:Proximity to the ocean. Our room was with ocean view that helped us to forget about everything else.

Review 34:our first room in the 200 building had cockroaches and smelled like sewer every time you flushed the toilet or ran water in the sink or tub. we were moved to a lovely suite but we had rain twice and the patio doors leaked flooding the floor. I don't know if they are letting this property run down so the time share salespeople can push the adjacent property or quite what is going on. one last thing tell the time share salesmen to back off Los Cabos is bad enough.

Review 35:the staff and food were great. we are used to the beautiful beaches on the mayan Riviera so the beach was nice but rocky on entry

Review 36:Paying for WiFi, every device separately..$40 for the week. No swim up bar.

Review 37:Staff was was very nice...we left our safe open one day. The maid called security immediately..all was good.

Review 38:The main thing was the musty smell of the room was overwhelming even with the air conditioners running.It even kept me up @ night. The smell hits you as soon as the door is opened. Maybe keeping the AC units on low when unoccupied would help instead of turning them off between guests. The dinner was unappetizing. Warm food was cool. Many of the buffet dishes were almost empty. The food was bland...yes even in Mexico.

Review 39:The location on San Francisco Beach. The staff was willing to help. The rooms had the potential to be very nice with terraces with jetted tubs and the room was spacious. The breakfast was tasty with a good variety of foods.

Review 40:Why for an all inclusive resort the wi-fi has to cost so much? 14 usd per day...

Review 41:The bar on the beach was great. Especially at sunset Cool dinner Rooms right next to the beach

Review 42:The staff that tried to get you to purchase a time share once you told them you could not afford 500 dollars a month for 30 years of you life Jason was very rude.

Review 43:Beach 3522 was a nice room food fair could have sea food

Review 44:The main restaurant was closed off to the secrets resort. I have been here about 17 years in a row and this is the first time it was closed off. The mexican restaurant had a too long of a waiting line. Not enough chairs on the beach. Need to put the volleyball net back where it was and put more chairs on the beach in the same place of the volleyball court like it used to be. The vacation club sucks. This resort was much better years ago before they built the new building they call Secrets. The only difference is they have a little fancier rooms and a little pool river that goes around other than that the people from Secrets would come over to the regular side. They should have to stay on their side if we can't go over there. The new look of the resort is not up to par as it was in years past,

Review 45:Beach Bar, Food was good, location for snorkling was good. No need to go on an trip to a reef. The reef is just beyond the ropes. All the staff was courteous and very helpful and nice. Bed was very comfortable.AC --cold. Cold beer and good mix drinks.

Review 46:The plughole in bathroom smelled.

Review 47:Great place, beautiful sunsets, perfect food and service, great beach for snorkeling.

Review 48:Allegedly all inclusive, They charge extra for wifi!

Review 49:too many drung guys, We saw a couple of discussions because of that.

Review 50:All inclusive but everything is in pretty low quality. Old infrastructure.

Review 51:Lots of rocks in the water. Mini fridge took 3 calls to get stocked. I didn't stay long enough.

Review 52:Food was great. Grounds were clean. Beach!

Review 53:food and room maids

Review 54:AC rooms

Review 55:rocky beach

Review 56:clean grounds....happy people...very good drinks...it was a pleasure to stay here

Review 57:All the water sports right at the resort were so great. Especially the snorkeling. The staff was amazing!

Review 58:Would have liked free calls to the United States.

Review 59:You entertainment staff were excellent!

Review 60:Would like to see more variety on the dinner menus. Also less push for memberships

Review 61:The beach and the people

Review 62:The food could be better!

Review 63:The staff!

Review 64:No wandering trinket sellers on the beach. Dress code was casual and you could eat at any of the options without formal dress.

Review 65:There is no free wifi

Review 66:Everything really everything

Review 67:The off the menu portions at supper were on the small side. There should be some sort of lift for disabled persons to reach Secrets spa.

Review 68:The staff was very friendly and helpful. They went out of their way to know your name and make sure you had everything you wanted with in reason.

Review 69:When we first arrived, we were immediately hounded by sales people to find out about their new resort next door. It was pretty high pressure, annoying, and a little relentless. Also, the dining was always understaffed for at least one of the restaurants on any given day. I would describe the food as "Mexateria". The entire operation seemed to consist of poorly managed hard working staff. There was noticeable trash on the grounds and a horrible sewer smell across from the kids play area. Poor internet service available only in the lobby. Wifi would frequently crash due to the sheer numbers of users trying to get on the internet. No waitstaff service on the beach or pool. Would not recommend.

Review 70:Staff was friendly. Room was clean and relatively well appointed. Plenty of clean towels for the pool and beach. Main pool was nice. Beach chairs were pretty good. Beach was great.

Review 71:This is the worst hotel I have ever stayed in. Please do not offer this hotel any longer. There is no running water, no sheets on the bed, there was so much mold that they tried to cover with bleach that my girlfriend as well as every other guest I stayed with got incredibly sick. I am in the process of talking to the corporate office who owns the hotel ( not a resort ) to get my money back for the plane ticket and the hotel. When I complained about the hotel I was yelled at and told " well you already paid us so it is your fault for picking this hotel " . Also when the best food that is offered to you is a hot dog .. There is something wrong . Please help to remedy this for me and my girlfriend. I use your company to book all my trips and I would hate for this to ruin the trust I have in booking.com

Review 72:Nothing

Review 73:Under Construction, Dangerous Epoxy Paint spraying, in Windy conditionsthat subjected Patrons to Exposure, Specialty Restaurant ScheduledCorrect,, ie.. Open when Open, Not Closed when Listed Open ?¿

Review 74:Clean , Nice People, Good Food !!, Laded Back ,, easy to use, No Stress!!! Overall Great Time !!