Royal Casino SPA & Hotel Resort

Royal Casino SPA & Hotel Resort descritpion

This new and unique hotel and entertainment center is in the center of the city of Riga, only an 8-minute drive from the historic quarter and the train station.
Royal Casino SPA & Hotel Resort features luxurious suites, an elegant spa and beauty parlor, a fitness center, and a wide variety of entertainment options.
Asian cuisine can be enjoyed in the Tao Lounge and Drova restaurant specializes in Russian dishes. There is also a 24-hour Lobby bar.
The individually designed suites come with a wide range of amenities. Some suites have a sauna.
Royal Casino SPA & Hotel Resort is the biggest entertainment center in the Baltics, featuring the Royal Casino and the nightclubs Studio 69, La Rocca Revolution, and Tutti Frutti.
Wi-Fi access is free in the entire hotel. Parking is available free of charge.
The historic quarter can be reached in a 20-minute walk, and the train station in 25 minutes.

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The staff speaks English——Royal Casino SPA & Hotel Resort's staff speaks:Russian,Latvian,English
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Facilities of Royal Casino SPA & Hotel Resort

Outdoors ：Terrace | Sun Deck

Pets ：Pets are allowed on request. Charges may apply.

Food & Drink ：Bar | Restaurant with Dining Menu

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Languages Spoken ：Russian | Latvian | English

Reviews for Royal Casino SPA & Hotel Resort

Review 1：The pool was off limits. The poker games on the Web site Didn't exist. Gym too crowded and segregated between sees.

Review 2：Glitzy & brash as a casino should be

Review 3：Pool is not free for guests, Reception to Lift are stairs.. Not good for Luggage and for wheel chair etc.

Review 4：Location, Club, Spa, ... All is in walking distance, alot of places to eat near by.

Review 5：this is not a place for business trip. best for spending crazy night with your special one :))

Review 6：fancy place. good quality of breakfast. Casino, fitness club, bar - good places to have fun

Review 7：tv remote control was not working properly. a little bit far away from old town.

Review 8：very nice room, comfortable king size bed and everything else perfect.

Review 9：The hotel felt a little empty until late in the evening when people started to come in for the club and casino.

Review 10：The location was perfect for me, the staff were very friendly and informative. The rooms was very nice and big.

Review 11：many times a woman with high heels walked along the corridor during afternoon and early morning making me wake up.

Review 12：Excellent room, say luxurius, clean. Staff very polite. Downtown 15 min walking or reachable with tramway.

Review 13：When looking at the photos it shows that the hotel has a pool however this can only be used if you are paying to use the spa, this was a little bit decieving since it gives you the impresion that you can use the pool

Review 14：The hotel was a fantastic place to stay and brilliant value for mone. Did not eat or drink here

Review 15：The service, the bed, the shower and the luxury. Can highly recommend to book either the Venice suite or the Vienna suites, both were nothing less than outstanding.

Review 16：A bit far from the center; the breakfast was mediocre for the place it was in, and for 10€ not worth the extra cost on the booking.

Review 17：Big room and beds, clean, nice bathroom. Free parking a big advantage.

Review 18：Looking out our window,all we could see was air-conditioning ducting...not very appealing.. Hotel is situated1km from old town (not in the old town)...

Review 19：Beautiful room,fixtures and fittings / friendly staff/ very modern

Review 20：Very unfriendly, unhelpful, impassive and disinterested women on reception both Sunday evening and Monday morning. The bedroom carpet let the otherwise excellent room down - it was dirty and stained all over.

Review 21：Amazing room (New York) that takes your breath away when you first enter. Simply magnificently opulent. Gold handles, gold taps, gold everything! Lounge area, dining room area, two king size beds and a bathroom the size of a small house.

Review 22：To describe everything that suited would take much more space than is provided in here - it is sufficient to say that even the wife gave it a 10/10 rating and believe me that is some feat.

Review 23：NOTHING

Review 24：Quality of in Room Breakfast. Presentation of Dishes. A personal touch which differentiates the services from other big chain 5 star hotels. Staff always available!

Review 25：Probably the location,though I stayed for business but I think it is not so close walk distance from historical centre.but taxi is not expensive to drive you wherever you need

Review 26：I liked the personnel,very kind,always smiled and satisfied all the requests at the reception. The room service was excellent in terms of staff and food.

Review 27：Nothing!

Review 28：We liked everything from the easy check in to the lovely room which was serviced to a very high standard every day and the food at the restaurant was superb from Breakfast to dinner. The location is great too and a nice 5 minute walk to the old City and tourist places. Thank you for your hospitality:))

Review 29：Very focussed on Casino, No breakfast included in price Non customer focussed employees, very much focussing on the rules / procedures rather than what a client is looking for (solution to their problem) We hardly saw any other guests, it felt as if deserted..

Review 30：Great rooms, quiet Diverse activities in same complex!

Review 31：In our opinion they could a little take care of corridors, to put some perfumes, as normally in 5 star hotels have-the light perfume smell in lobby, in corridors.... instead of old plastic flowers, could bring nice new design flowers...:) Unfortunately doesn, t anymore work the bar in ground floor. All other questions is excellent and well done.

Review 32：We know this place very well , because sometimes we go there just for enjoy the evening or to the dinner... Also about hotel is the best feedback. We like all in this hotel, interior is rich and splendid, and this is unique hotel in Riga, because no competitors for such kind of hotels, cleanness is perfect, the bed is perfect, as well breakfast is served perfect, You have choice to take breakfast in the room or in the restaurant, and no extra charge, as many other hotels doing... on breakfast is offered amazing huge choice and all is tasty. We love this place in generally, as well hotel is the same - excellent. If You arrive with Your car, the parking is for free. That is also important, and in many hotels have problem with parking in Riga. We will come back here again, when we want to feel luxurious.

Review 33：Do not ask to use the swimming pool! It is cold if you want to swim free, it is warm of you want to pay some extra Spa Services. First time I have heard this in more than 20 years of staying in 4/5 stars hotel

Review 34：Not bad hotel, with a excellent value for price

Review 35：The view from window was poor, but it wasn't disappointment because the room was beautiful.

Review 36：The Best value for money. Cozy, chic and elegant hotel. Friendly, professional staff, brilliant rooms, excellent food, pleasant stay.

Review 37：Poor reception. Upon arrival we were told only three "sentences": "sign", "credit card?" and "you can pay tomorrow". Obviously the girl did not know English and asked the concierge for help, who showed us, where and what times breakfast was, but knew nothing about the using times of spa and pool. The pool was one of the reasons I chose the place, since my child likes the water. Never got to use that :( When eating the breakfast, it turned out that it was not included in the package, had to pay extra. Ofcourse, my fault also for not reading through the booking confirmation, but usually breakfast is included in hotel and these kinds of things are told at the reception. So in conclusion: the hotel was super, but did not get to use the amenities, would not recommend.

Review 38：Very nice hotel, even nicer rooms and amenities. Pleasant staff at the breakfast.

Review 39：The staff was not polite. You couldn't smoke nowhere,but in casino area. We order there 3 glasses of wine and we paid 40 euros.

Review 40：Very clean. Also the gym is perfect.

Review 41：Nothing.

Review 42：I did stay with some friends last weekend and all has been perfect. Location is not bad and walking distance to city centre. Service, Staff and everything in the resort is great! I will come back! Highly Recommended.

Review 43：That ther was no bath in room but there was a very spacious douche, you good fit in there with 3 people.

Review 44：It a very nice and spacious hotel, also no noices from trafic. Almost in the middle of the center 12 min walk to all stores and shops. 6 euro by taxi. Big douche in room very very big lots of towels and a complete mini bar.

Review 45：The room was huge and yet no desk to work on Breakfast in the morning: you order it and it takes ages Staff not smiling except for the waiters and one woman at the reception desk when we left

Review 46：The gym was very good Space in the room Home made pancakes

Review 47：none

Review 48：We booked the room as we fall in love with the hotel interior style and would like to use rooms around our wedding day. We contacted Kristine about the convention room for our ceremony and absolutely impressed. The staffs are very professional, helpful, ready to answer all the enquiries and well English speakers. As we booked the convention room, they upgraded our room to be "Venice". The room was great, all covered with velvet, huge mirrors and crystals. The service was totally first class. The breakfast was amazing with choice of international and great selected local dishes. Early morning on the big day after I used the bath, I was at the reception and asked them to prepare the room before my groom, cinematography and camera guys arrival. The maids arrived and started the cleaning before I got back to the room and finished it in less than 15 minutes. That gained a huge wow from me. Thank you very much for everything!! Yes we expanded the stay :)

Review 49：We booked the room as we fall in love with the hotel interior style and would like to use rooms around our wedding day. We contacted Kristine about the convention room for our ceremony and absolutely impressed. The staffs are very professional, helpful, ready to answer all the enquiries and well English speakers. As we booked the convention room, they upgraded our room to be "Venice". The room was great, all covered with velvet, huge mirrors and crystals. The service was totally first class. The breakfast was amazing with choice of international and great selected local dishes. Early morning on the big day after I used the bath, I was at the reception and asked them to prepare the room before my groom, cinematography and camera guys arrival. The maids arrived and started the cleaning before I got back to the room and finished it in less than 15 minutes. That gained a huge wow from me. Thank you very much for everything!!

Review 50：We've stayed in Poker room, great for a couple! Everything was just fabulous! Transparent shower glass side made our stay more pleasant))) air conditioning was perfect. Stuff without any comment. Always willing to help. Room service perfect! They knew about our wedding, so left a bottle of champagne and little cake as a complement from the hotel in a room.

Review 51：If this would have been better,it would have been worse.

Review 52：This is by far on of the best hotel I have ever stayed on,to be at leasthonest,i do travel around 150 days a year all over Europe and the US,andI do have to say I Will be back for sure, I have to say everything fromcheck in the food (chicken) the staff is very friendly,and for me,i dofeel like home.

Review 53：Expensive, but it is worth every penny:)

Review 54：Perfect staff, very helpful and polite. Hotel is amazing , design is just perfect stayed in Poker suite.

Review 55：Very beautiful rooms.

Review 56：Perfect rooms, good quality, clean, nice and helpful personal.

Review 57：Noise from night club

Review 58：location is not good

Review 59：Room is very big and clean

Review 60：Food wasnt very tasty.

Review 61：Very nice, clean, comfort, luxury room.

Review 62：A very cool hotel, with fantastic friendly staff addressing all my needs during my trip. Many thanks!

Review 63：Breakfast

Review 64：Friendly staff, big room, free parking

Review 65：Excellent facilities in the hotel working 24/7 Room service menu is amazing.

Review 66：Staff at casino very disrespectful

Review 67：Facilities

Review 68：why was not breakfast in bedroom anymore?

Review 69：02.00 midnight elevator did not work!?

Review 70：Everything, there was nothing I did not like. Best hotel. Staff was extremly frendly.

Review 71：No buffet for the breakfast

Review 72：Leaving

Review 73：Only one word " magnificent !!

Review 74：Awful view from the window

Review 75：Luxury room Good breakfast

Review 76：The building was very bland and the glass door hotel entrance well camouflaged. The room's immediate proximity to the elevator and the noise that came from the elevator was somewhat disturbing. Whenever someone would use the elevator, a quite loud clicking noise would start. The blankets - too thin and not high class. The only marketing material in the room in English language was the menu. All other booklets and pamphlets were only in Russian and Latvian. The large flat screen TV had exactly 2 non Latvian or Russian channels, neither of them entertaining to a +30 couple.. Only Russian music playing in the hotel. Were we in Novosibirsk or Riga ? We did not use the gym nor the spa and there were no information about these in the room either. Like prices, services, treatments etc. There was complimentary water in the room but no sign saying it is complimentary and thus free for the guest. The cleaning service would straighten the blankets and puff the pillows only, not arrange nor replenish anything. The location of the hotel is not central and the surrounding of the hotel quiet. We felt that the overall service from the staff at the hotel was merely a 3, not a 5. Yes, the ladies at the lobby smiled and answered but did not do their outmost nor were they humble, and staff at the restaurant rarely smiled genuinely nor looked in the eyes too often.

Review 77：The outer building is misleading because the interior is splendid! We stepped into to a world of velvet,crystals and classsss! The check-in was pretty smooth and the front desk lady saw us to our room, the Amsterdam suite. The room was equipped with some complimentary pralines, stationary, Bvlgari toiletries, 2 pairs of indoor shoes and 2 hip towels + other towels in different size. We were pleased with the room, furniture, amenities etc. The Russian restaurant had very affordable prices and good food. Breakfast was included so in the mornings we would head down to the lobby bar. The first morning took us by surprise when we were given menu cards from where we would choose our breakfast. 1 choice from the range from the upper part of the menu card and unlimited amount of choices from the range on the lower part of the menu card. This kind of dining option was surprising, at first annoying but in the end OK. We felt that the overall service from the staff at the hotel was merely a 3, not a 5. Yes, the ladies at the lobby smiled and answered but did not do their outmost nor were they humble, and staff at the restaurant rarely smiled genuinely nor looked in the eyes too often.

Review 78：It's not really a Hotel, it's more a Casino with luxury Suites. The Hotel is to far away from the Center, you allways need to take a Taxi. You're only able to use the pool with a SPA Treatment. There is no Restaurant, breakfast you eat at the Bar. Definetly not a 5 Star Hotel.

Review 79：The Suites are really luxury. If you wanna spend a wekkend in the Casino and the Clubs, probably the right place.

Review 80：Very good and professional gym.

Review 81：location of Hotel

Review 82：Room, Food, Staff, SPA

Review 83：Very kind service in the restaurant

The Fine Print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A prepayment deposit by wire transfer is required to secure your reservation. The property will contact you after you book to provide any wire transfer instructions.