Hotel Royal Orchid

Hotel Royal Orchid descritpion

Overlooking the Atlantic, this beachfront hotel offers a private beach, 2 pools and a spa center. Guests can benefit from a free shuttle service into Funchal 3 times a day.
The rooms, studios and suites at Hotel Royal Orchid are modern in style and include an LCD TV and air conditioning. Accommodations have a kitchenette and a private bathroom with hairdryer.
Royal Orchid’s restaurant provides lots of daylight and serves regional as well as international cuisine, including freshly caught fish and tender beef. Madeira wine is available at the Aloé Bar.
In addition to the heated indoor pool and outdoor pool, guests can enjoy massages or visit the sauna and steam bath in the Nautilus Health Club. Sun beds, umbrellas and showers are available at the sun terrace, which overlooks Caniço Bay.
Hotel Royal Orchid is just a a 20-minute drive from Funchal, Palheiro Golf Course and the Santo da Serra Golf Course. The hotel offers free parking as well as a car-rental and bike-rental service.
All services and facilities from the neighboring Hotel Roca Mar are available to the Royal Orchid guests during their stay.

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Facilities of Hotel Royal Orchid

Outdoors ：Outdoor Pool | Grounds | Terrace

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar

Internet ：Internet via modem is available in the business center and costs EUR 4 per hour. | Free!WiFi is available in public areas and is free of charge.

Parking ：Free!Free public parking is available at a location nearby (reservation is not needed).

Services ：Car Rental | Shuttle Service (free) | 24-Hour Front Desk | Laundry | Fax/Photocopying

General ：Newspapers | Family Rooms | Elevator

Languages Spoken ：Portuguese | English

Reviews for Hotel Royal Orchid

Review 1：Poor Wi-Fi signal in the room, Would not recommend a la carte dinner menu - it's very likely they will forget about your order while being too focus on providing service for open buffet (which is not worth to spend 21 eur/per person)

Review 2：Great views from the room (provided you have ocean-side room), Size of the room (enough place for 3 people), Location just at the oceanfront, Tasty breakfasts, Close to the airport Some shops and restaurants nearby

Review 3：The staff need to pay more attention to the guests when they are at the reception desk .Staff at reception make you wait while they carry on with whatever they are doing ... No communication all they need to say was I'll be with you in a minute ... At one stage stood at the counter in front of the young receptionist felt like 5 min then I walked away and she didn't even blink an eye .!!

Review 4：The view was the only impressive thing ..

Review 5：The beds were terribly uncomfortable, I could feel the springs ++.The decor in the rooms are very, very tired looking ! Meat from buffet was quite dry and cost 21.00€ ! The morning we left, we were confronted by a large cockroach in the elevator !! The coffee maker in the room had used coffee grounds in it from previous guests.

Review 6：The bathroom was bright, huge and very clean !! The staff were very nice and welcoming and they delivered a continental box breakfast to our room the night before we left as we had a very early flight . The meals from the menu were delicious. We enjoyed the Happy Hour in the bar was great and the bartender nice to chat with.

Review 7：The staff were extremely helpful. We were a family of three generations and were upgraded to a suite of two apartments with huge rooms, kitchen facilities, enormous balconies and sea views. We loved the pools, the gym and the free exercise classes.

Review 8：Receptionists - when I gave her my credit card, she took it and immediately went with it to the other room, without asking for the permission! You have to use stairs to go to the lift, nobody ask if you need a help to carry your luggage. Everything in the room was clean, but old. Breakfasts - no vegetables, no fresh fruits (only mix of fresh and canned fruits in syropy sauce)

Review 9：Nice seaview from the balcony Big apparatment

Review 10：magnificient view from balcon, nice, helpfull employees, great place for sightseeing Madera. Near about hotel is one of the best restaurant on Madera- Villa Ventura. Care of the quest - I needed gluten free breakfast - they did it especially for me:)

Review 11：No hot water a few nights and mornings, lots of noise from the gym in the evening and from the cleaning staff early in the morning (the room i had was right next to the laundry room and other staff rooms); although the room was advertised as with sea view it was really facing a wall (80%); noise from the fridge as it was in the same room as the bed; wi-fi only in the reception, no cell phone signal at all in the room

Review 12：Good breakfast, nice staff, hotel shuttle to funchal (not on sundays and only one vehicle per a time frame), nice location / view from some of the rooms and the outdoor pool, good gym facilities

Review 13：Problem with air conditioner from day one. First maintenance man said it was working, we new the difference. Later found a part was ordered, never repaired for the whole 10 days, fan provided. Another room was offered but not of the same quality or view. The room was also over the kitchen, which caused the floor to be extra warm, we did compare our room with the one used by our friends, theirs was excellent. Sleeping was a problem deck doors open all night. Insecure.

Review 14：Most was excellent, cleanliness, food, staff & facilities,

Review 15：There are no drying racks for swimwear or beach towels in the studio room or on the balcony, definitely needed! Gym's personnel could be a bit friendlier. Not a very good variety of fruits for breakfast. Many people smoke on their balconies in the evenings and early mornings, and the smell goes into the room too easily. As non-smokers we didn't enjoy that at all! Maybe they could forbid smoking on the balconies completely..

Review 16：We had a Studio room (with a kitchen, big fridge, all the basic dishes, but there's no oven) with a sea view, on the 5th floor. The view is fantastic! Balcony is nice with a table and chairs, we spent all late evenings out there. Also we've seen whales for two days right from the balcony! Private beach is good, if you like to swim in the ocean (we were in July and the water was Ok to swim), seems like not too many hotels in Madeira have a private beach. There's also a diving club, where you can get diving courses or rent a snorkelling equipment (there are few varieties of colourful fishes to see right near the hotel). Breakfast was good, with some variations from day to day. We didn't eat dinner in the hotel, there are plenty of restaurants around. Also grill bar in Rocamar hotel (connected to Royal Orchid via corridor) was really good. There's a free bus to Funchal three times a day (and back). There's also a regular bus for 2.20euros (July 2014) less than 5 minutes walk from the hotel, if you come back late from the city. Also sun beds and sun umbrellas are available for no charge, and there are beach towels in the room.

Review 17：Staff, area, ease, gym facilities

Review 18：I think the property as a whole needs an update. last update must have been 1990!

Review 19：Location is great, seaside access etc...

Review 20：lovely place

Review 21：Island tour.Levada walk. Catamaran trip.

Review 22：Old furniture. Not the best value for that money.

Review 23：Location, helpfull staff, cleanness, breakfast.

Review 24：No Wi-Fi in the room

Review 25：All.

Review 26：The room was not worth the stated original price. The 72% discount , is just a catch to lure the people to the hotel..

Review 27：The awesome sea view

Review 28：Smokers on neighboring terraces, Internet only at the lobby and restaurants

Review 29：Place, big rooms, perfect breakfast, parking

Review 30：On the breakfast was not very tasty coffee from coffee machine as for our taste.

Review 31：Many thanks receptionist Lurdes for their invaluable help in resolving problems with our arrival in Funchal Airport and hotel accommodation. Very delicious and varied breakfasts have been in this hotel. Fantastic view of the ocean is a huge advantage of this hotel before nearby. Very convenient that the hotel has a free shuttle bus service to Funchal roundtrip and with super professional driver, which is important for such highlands as Madeira.

Review 32：Noise from the gym in the evenings. Pillows were like rocks. Without a car you would need to go into Funchal in order to get anywhere. Lifts were on half landing so if you had a mobility issue you would have to use a half flight of stairs.

Review 33：Position, right on the ocean with good sized balcony. Staff were excellent. Cleanliness was second to none, room cleaned thorougly every day and linen changed every other day. Breakfast buffet menu was very good. Kitchenette was very well equipped, toaster, coffee making machine and kettle plus four ring cooker and decent sized fridge freezer.

Review 34：The pool area has been damage by the storm, so needs repair.

Review 35：The hotel is in a quiet place, between Funchal and an airport with a wonderful view of a ocean.

Review 36：diving center is closed in this time - winter - this is joke - everything is OK.

Review 37：Very nice view through the windows and from large balcony. Great breakfast. Good sauna. Big pools - 1 outside, 1 inside, 1 for kids - 80 cm. Transport to Funchal - the bigest city in Madeira - few times per day absolutely free. Kitchen in the room.

Review 38：We booked a room for 4 adults and an infant. We have paid good money for it! We have also requested a good see view. Apparently there is one such rooms on each floor, but the hotel staff didn't pay attention to the number of people staying in our room! The room we got was fat too small for 4 adults and one infant. Having just one bathroom and toilet, we really struggled to stay there for a week! There was another family arriving just with us. They booked the same type of room but they were a family of four, two parents, one 12 year old and one 3 year old. But the hotel staff allocated them the bigger room (same type, another floor)! I discussed it with them but apparently to them it was just the same type of room although their room was much bigger and had two toilets, one shower and one bath! I complained at the hotel and mentioned that I would discuss it with Booking.com. The staff should have known better.

Review 39：The hotel is very clean and in a good location. Most staff are nice and lovely. Breakfast was good. Very nice view from our balcony.

Review 40：I think the bathroom could use some upgrading. And wifi was only in the lobby but that was never a problem. It forced us to enjoy the scenery that is abundant there.

Review 41：We loved the location; right on the water. We also loved the ability to cook in our room as we are vegans and we usually cook ourselves. We also loved that breakfast was included, but as vegans we couldn't eat much but loved the ability to drink tea on the balcony.

Review 42：Windy location except for the first day however it was November so had to expect it to be windy.

Review 43：Views from the balcony, free transfer to Funchal, free wifi. Breakfast.

Review 44：- free hotel bus to Funchal only by pre-reservation a day before, - found small ants in the room, - and please wash balcony windows in the rooms and in the elevator!

Review 45：- nice location - peaceful and not noisy, big room with wonderful sea view, close to the Ocean, free WiFi in the lobby - reach and nice breakfast, we had got champagne on weekend :) - free gym, swimming pool, sauna, hammam

Review 46：Hotel is not really modern. Large rooms lack furniture (look and feelempty). Tiny TVs, Internet only at the reception, and in some spots allover hotel. Bar at the pool offers water, some soft drinks and coffee ifyou actually meet bar tender there (I've never managed, but I'veseen people making coffee but themselves). Two days before arrival Ihave asked if two rooms I have booked could be close together (in babymonitor range). I've been told, that presently I those are ondifferent floors, but they will change it for me for rooms at the samefloor, just across hallway, about 20 meters away. Seems perfect? Well,20m away across hallway means actually about 200 meters on the otherside of the hotel. New room had view on other hotel's wall (andwindows), and on the restaurant (just one floor below). Public parkingis... Well there is no public parking. Couple of parking spots occupied24h a day by car rental company, so if you plan to rent a car,you'll have problems with that. No special car rental offers at thehotel. Just regular prices, actually from kind of expensive rentalcompanies.

Review 47：Nice location.

Review 48：Very good breakfast with warm food and fresh fruits, very spacy rooms and balcony, lovely sea view from the room, full equipped kitchen in the room (though quite old) but fully functional

Review 49：The badly furnised rooms The thorn and sun damaged curtains. The poor quality of the breakfast foods. The fact that the lift had broken down and had not been repaired for our entire stay.Our room was on level 3 and we had to slep up and down the stairs. The staff are not friendly. This facility does not qualify for 4 stars I would find it difficult to allocate it as a 2 star facility

Review 50：The view is the only part that is worth talking about

Review 51：The information service is really poor.nobody tells you about thefacilities of the hotel (sauna,hamam,sport activities, etc.)There is nolift to the platform (to the sea),the way to the sea has appr.80 Stepsso it is hard for little children

Review 52：The location is perfect, the studio room is very comfortable

Review 53：Studio apartment we had was substandard. Our friends who paid same price had an Apartment a lot superior to ours.We did the booking for all. Apartment was on the lowest floor, with people & tradesmen walking past the lounge room window. Everything a bit dated. Gym unable to use until 10.00AM!! All equipment also old. Our room was not made up till 4.0pm every day.

Review 54：Close to restaurants and Ocean.Good views. Reception personnel most helpful and pleasant

Review 55：the buffet at breakfast is not so various.

Review 56：Very good the position very close to the sea. Our room view was very beautiful as we could see the sea in front of us from the balcony and windows. The room for 4 adults is very big with 2 baths and a nice kitchen too.The hotel provides 2 pools (one external and one internal) + a jacuzy and the environment is quite quiet.

Review 57：Had to pay extra for beach towels which were taken by someone elsewhile on lunch,- outside and inside of hotel needs some modernising and updating - breakfast selection poor

Review 58：Loved our upgraded room recommend to ask for top room number 710,evening bar staff very friendly and helpful, fantastic cocktails made

Review 59：Furniture in our room was dated and the beds hard. Our children slept on a sofa bed which would have been unfit for an adult as the matress was so thin. We were next to a lift motor which was extremely noisy. Generally sound proofing seemed to have not been considered in the design. We had to complain obout our neighbours who were particularly noisy but the staff were very helpful in trying to resolve this. Although the staff were great with the kids there was nothing that they would have touched on the evening menus. Likewise one of our party was vegetarian and the options, like the rest of Madeira, were limited. The gym/swimming facilities were great but they were unavailable when we wanted to use them, when the kids were in bed. The local beach did not match the descriptions consisting more of large rocks than small pebbles which made it less than appealing.

Review 60：Lovely breakfasts Very clean Staff always obliging and friendly Shuttle bus is fantastic saving a lot of money

Review 61：Comfort of lounge suite wasn't good. Bed was on the hard side. Thought could have had video rental facilities for the room

Review 62：Cleanliness. Breakfast had a good varied selection. Sea view from room 209 was magnificent. Pool, gym and spa facilities excellent

Review 63：The furniture was extremely old and the overall quality not better than 2-3 star. The kitchen was quite well equipped but the cleaners did not even wash up two cups and one teaspoon. The steam room was out of service when we arrived and was still out of service one week later. The hotel is supposed to have a private beach but there is no beach. You can access the sea from a concrete platform - if you dare.

Review 64：The location was convenient for Funchal and the airport. The room had a view of the sea.

Review 65：No lunch, dinner or bar in the hotel. Breakfast only (which was very good). Hotel part of a 'set' and bar etc were only next door, accessible through internal corridors and terraces.

Review 66：For us a great blend of relaxation and relative isolation (no night clubs and children) and culture (a free shuttle into Funchal in just 20mins). Hotel was quiet, private and had simpy fantastic views over the ocean.

Review 67：Everything else is very strange for the 4* hotel and for any otherhotels too.1. The hotel is very old as if you are in early 1990's: the design of rooms and halls hasn't changed for a long-long time, all the equipment is decrepit, the hairdryer looks like a big vacuum cleaner, based on the wall... 8) it's difficult to open and close the windows properly, 2. You are enjoying cold tile floor without carpet in the room. 3. Breakfast is so poor, that you will definitely get tired of it on the third day. 4. They began to repair the balconies during our staying there. You can imagine - the dust was everywhere, the awful noise started at 10 and finished just by the evening. It was impossible to stay at the hotel. And nobody has told us about it before and hasn't suggested a discount for the inconvenience. We also couldn't use the pool during this period. 5. They ask money for printing boarding pass when you are leaving the hotel. Please choose another hotel for your trip to the woderful Madeira.

Review 68：The first think I liked is a location, perfect view and wonderful townsurrounded by flowers. The second is polite and helpful staff.

Review 69：Eng. Hotel requires repairs, which both are currently being conducted.Not a seaside beach, and a rarity in Madeira. Uniform and poorbreakfast. Lat. Viesnīcai prsās remonts, kurš gan patreiz tiek veikts.Nav savas piejūras pludmales, tās gan ir retums visā Madeirā. Vājas unvienveidīgas brokastis. Bet visā visumā viesnīca mūs apmierināja. Rus.гостинице требуетя ремонт. справедливости ради могу сказать: как разремонт счас и делается. у гостиници нету собственного пляжа у моря, ноэто есть проблема во всей мадейре. слабые, однобразные завтраки. авообщем мы остались довольные.

Review 70：Eng. The hotel is beautifully situated in the same ocean. Very good gymand indoor pool. Sauna and Turkish bath are very useful when the tidytours and hiking in the mountains. Lat. Viesnca atrodas skaistā vietā,pašā okeāna krastā. Kompleksā ir lieliska trenažieru zāle un slēgtaisbaseins tajā. Pēc kārtīgām ekskursijām un pārgājieniem labi relaksētiessaunā un turku pirtī. гостиница разположена в пейзажном месте у самогоокеана. в гостиничном комплексе имеется великолетный тренажорный зал скритым басейном. после длнных экскурсий и погулок в горах можно хорошоослабится в сауне и турецкой бане.

Review 71：The hotel is in need of refurbishment. It had leaking roofs. Water ingress through electrical fittings. There was a strong drains smell in our room. Ironmongery was worn. Lighting in public areas was dull making the place seem gloomy. Building repairs were proceeding thus a lot of machinery noise.

Review 72：Staff were friendly, efficient and helpful Food was good quality

Review 73：Hotel reception staff unhelpful and very unfriendly.

Review 74：The hotel staff behind reception were very unfriendly. THe main receptionist appeared to be hostile at times. This is not a good introduction to any holiday makers when they arrive at the hotel. Breakfast was good.

Review 75：We had only breakfast and it was poor. Small terretory and very smallswimming pool. Sauna complex is old. It was very boring only to sit atthe balcony and enjoy view with a glass of madeira vine.

Review 76：We had suite room with perfect view ( 7th floor) but firstly they gaveus 2d floor and we asked them to change. Good location to get to themost interesting places. Quiet nice place avoid from crowds you can findgood restaurants and prominade along the ocean.

Review 77：Hours of operation. The gym and all facilities has been closed at 8 PM. After 8 PM there was nothing to do, no entertiment programs.

Review 78：Nice rooms with exelent views, swiming pool and gym, sauna, steam room.

Review 79：Only breakfast!He is very poor, the same food to every day. No baking,hot meals.

Review 80：This hotel is excellent for the family rest with older children, alsofor the romantic pastime. Hotel Royal Orchid not suitable to the littlechildren, because here no sand beach, here altogether no beaches. Weknew that this specific feature of the Madeira, and we have gone toisland for the mountain walks, for relax near ocean and for theacquaintance with people traditions, nature. Note! The hotel has onlyhilly area and not suitable to disabled people and to the people withthe baby carriages. The hotel has the beautiful area,the interestingareas for the getting a tan. There are very many bright plants. Theirapartments are very large area. I counsel this hotel for rest!

Review 81：It's a place for couples in age

Review 82：1.A good place to relax 2.It has a kitchenit with a good set of kitchenette facilities ( bowls,kettle,oven and everything you need).

Review 83：Hotel Royal Orchid never!! The hotel is a concrete box where everything is heard. Never book room No. 309 and 310. They are under the dining room and bar. We had to move after three days because we could not sleep!! They meet us after the second complaint!!

Review 84：Only the rich breakfast menu reminded that it is a four-star hotel ....

Review 85：No hot water in the morning. Please advise your customer about this andstop pretending you're not aware of the problem.I will never go back there again.

Review 86：Highly overpriced, for the quality offered. We rented the large flat / Penthouse for 10 days. It was a very large apartment with plenty of space. But unfortunately you only pay for the space, not the quality. We did not have the good sea view which we expected when we booked the Penthouse at a sea-front hotel. The living room had no windows, but had a sliding door leading out to the Jacuzzi-room with windows. The apartment is in a very great need of updating and general facelift. Sofa and armchairs in the living room is completely worn out. Jacuzzi was not working well and it was not fresh. We had it repaired but the problem reoccurred. Icemaker out of order. Fridge sounded very loudly. DVD player was not working. All windows are in great need of cleaning. Window glazing bars hanging hither and thither. Rooftop terrace has an old dirty carpet full of old paint chips. Terrace furniture is ugly from water/sun damage and the sun beds are very dirty. One day came water from the top floor bathroom came through the ceiling in the dining room, and from damage to the ceiling, we noticed that it was not the first time. Huge bedrooms, Small beds very hard and uncomfortable. One bedroom 140 cm bed, second bedroom 2 x 80 cm beds. The apartment has many annoying blemishes and flaws that could be corrected easily if the ambition existed. Summary absolutely not what you expect from a Penthouse apartment.

Review 87：The gym was very good and well equipped and is free. Breakfast was good, even if it was a bit crowded and empty barrels some days. Penthouse kitchen was modern and well equipped.

Review 88：Lamentable WiFi provision and extortionate cost

Review 89：Large comfortable room, excellent view

Review 90：nothing

Review 91：everything was perfect and the staff were very kind and helpful

Review 92：Good result between price and quality.

Review 93：Location V Good and friendly staff

Review 94：Friendly staff, excellent apartment, good food, swimming in the ocean, free hotel bus to Funshal, shopping there, wonderful views.

Review 95：nothing to do in the evenings

Review 96：the ocean view nice staff

Review 97：Possibility to go to swim in the sea directly from the room. Superbview. Spacious apartment with possibility of cooking meals.

Review 98：Big comfortable apartments, friendly staff, clean, good location

Review 99：pool area was under construction so could not use

Review 100：good location direct on the beach quiet area easy access to Funchal friendly staff

Review 101：Lovely view. Great location if you hire a car. Good breakfast

Review 102：big area of the hotel, own beach, very good breakfast

Review 103：Very good hotel! Big room with kitchen, excellent ocean view, goodbreakfast. Perfect for relaxed holiday!!

Review 104：Location and premises.

Review 105：really poor kitchen facilities,

Review 106：location