Camino Real Monterrey

Camino Real Monterrey descritpion

Ideally situated in the heart of Valle Oriente's financial district and only moments from top area attractions, this luxury hotel provides exceptional services and unrivaled accommodations.
The Camino Real Monterrey is only a short distance from many popular points of interest. Museums, historic homes, parks, and shopping centers are all in close proximity.
Guests at the Real Monterrey will also appreciate the variety of modern conveniences available. An on-site convenience store, a state-of-the-art business center and exclusive entrance to the popular Plaza Fiesta San Agustin shopping center are available.

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The staff speaks English——Camino Real Monterrey's staff speaks:Spanish,English
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Facilities of Camino Real Monterrey

Outdoors ：Outdoor Pool

Pets ：Pets are not allowed.

Activities ：Fitness Center | Indoor Pool

Food & Drink ：Restaurant | Bar

Internet ：WiFi is available in all areas and charges apply.

Parking ：Private parking is available on site (reservation is not needed) and charges apply.

Services ：Room Service | Meeting/Banquet Facilities | Business Center | Fax/Photocopying

Languages Spoken ：Spanish | English

Reviews for Camino Real Monterrey

Review 1：Put us in a room before it was completely ready. Never supplied coffee / tea for the in room coffee maker. No explanation of the empty Executive Club or all the room doors on floor 30 being open for the entire afternoon of our arrival. On check out, staff at front desk wearing down jackets and gloves to do work because it was too cold. Incorrect bill. Basically, we had a roof over our heads and comfortable bed. Fine for an overnight business meeting, but not for a weekend of fun and pampering.

Review 2：Clean facility, nicely decorated. Comfortable beds. People friendly enough. Bice Bistro was pleasant and the food good. Beautiful pool area.

Review 3：The AC in the room never got below 20 degrees C. turned it down to 18. The bed was hard, some people like this but not myself or my wife.

Review 4：Location,friendly staff, wonderful building

Review 5：Wifi only accepts 2 connections per payment plan so if you have a laptop, 2 mobiles (work and private) you end up having to pay for 2 plans. And wifi is rediculously expensive. Unacceptable for a 5 star hotel.

Review 6：Personnel in the restaurant very friendly. Good food Big rooms with good beds, big desk and very comfortable office chair. Good water pressure in shower Safe area of monterrey

Review 7：Accomodating associates, cleanliness of property, timely response to room service, stocked refrigerator with soda, etc plus snacks. The view of the mountains was great!

Review 8：Many noises are heard in the hotel. the cost of bottled water extremely expensive. charge for internet and parking. would not return to this hotel.

Review 9：No wi fi free

Review 10：Diseño

Review 11：Good, clean, friendly, professionsal, would stay again.

Review 12：wifi should be free

Review 13：food and location

Review 14：Fantastic service, very clean rooms, great facilities and close to everything by foot or by car!

Review 15：Pricy. Small tv, everything was extra charge.

Review 16：On site dining, close shopping, felt secure

Review 17：The staff did not warn any of thier clients that construction was taking place aside from the hotel and there was a lot of dust and NOISE!!!! In general the staff was not helpful at all!

Review 18：The Hotel is nice in general

Review 19：Staff is personable but not truly friendly or refined.The internet is ridiculously expensive! Outrageous, crazy expensive. No courtesy coffee or tea in the mini-bar. Even a cheap hotel will provide courtesy coffee. A bottle of water in the room costs about $5 US. Usually, a hotel gives the guests a couple of bottles of still water as a courtesy with the option to buy an additional more expensive brand. This hotel charges a lot for the cheapest bottled water in Mexico. The utensils, cups and glasses in mini-bar were dirty. No coffee pot, even though to make may own coffee, I have to pay for the courtesy coffee. So, if there is no coffee pot, why charge for the coffee. All the food items in the mini-bar are old and expensive. The safe in the room didn't work and even when I asked for help, they only gave me phone instructions. No where to keep things safe. It seems to be smoke free hotel. However, smokers are still guests. With such a huge entrance, there is nowhere for a guests to sit outdoors to smoke. No espresso coffee cups or spoons in the restaurant, although they charge for the 'expensive espresso', Illy, but it is either served in big, cold coffee cups or in the little espresso cups with huge dessert spoons. If paying for an espresso, ideally one would get the whole,correct service. This may mean nothing to people from the Americas but if an espresso can't be served correctly, don't offer it. Thank God! Starbucks is next door.

Review 20：The location is excellent, it is across 2 other top choice hotels andnext door to a very nice mall with excellent shops and restaurants.The food in all the restaurants is excellent, especially at the Kyo Restaurant. The service of all the staff is personable and courteous especially in the restaurants. Room service is very prompt and served nicely in the room.

Review 21：Heater system was faulty for ; they had to disconnect it for some hours; however they did supply portable heaters.

Review 22：Location; Staff; Rooms were clean and comfortable

Review 23：Also, despite they were showing an exchange raye of 11.50 pesos perdollar, they made the charge at 13.50 and forced us to pay in pesosbecause they didnt accept usd or to do the charge in usd. Room was notluxury at all. Seriously I do not recommend it, there are other hotelsthat look cleaner and less noisy.

Review 24：Staff was terrible. Didn't have ballet parking or support to takeluggage to your room. We decide to close the check from the beginningand once in the room a man entered without knocking the door to take allthe snacks and locked the refrigerator. A lot of noise from the roombeside because it shared a door with it. Very bad do not recommend it

Review 25：They lost my booking.com reservation and it took about 30 mins to resolve. They charged for Internet on a per device basis, tacky.

Review 26：I thought the location, staff and overall accommodations were good.

Review 27：No free wi-fi. No free parking for tennants. Very expensive restaurants.

Review 28：The attention they gave to my family, was very good. Bell-boyservice exellent.

Review 29：They charge for parking, no courtesy coffee in the room, everything is extra cost, no free wi-fi

Review 30：The room, clean

Review 31：the bed was comfortable, and the bathroom was big enough.

Review 32：Everything was extra, nothing was included with the rate of $159 plus taxes.

Review 33：The location

Review 34：huge delays checking in and out

Review 35：The service for breakfast

Review 36：Too cold atmosphere. Very expensive

Review 37：Location

Review 38：Great food at Bice

Review 39：Not very suitable for business Very complicated and Badley connected wifi system which made working not easy

The Fine Print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.