Fiesta Americana Veracruz

Fiesta Americana Veracruz descritpion
In a select area of Boca del Río, this luxurious hotel offers relaxing spa services and enjoyable on-site facilities, such as 2 gourmet restaurants, just minutes from the convention center.
Fiesta Americana Veracruz features direct access to the beach. Go swimming in the indoor or outdoor pools, then play a game of tennis. After a busy day, relax with a specialty music therapy or aromatherapy treatment in the spa.
Enjoy seafood, Italian and Argentinian dishes at Arantzia Restaurant and Rosato Restaurant and have a drink at the snack bar and lobby bar. For casual dining in a vibrant atmosphere, stop by the hotel's cafe, where a daily continental breakfast is served.
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The staff speaks English——Fiesta Americana Veracruz's staff speaks:Spanish,English
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Facilities of Fiesta Americana Veracruz
Outdoors :Outdoor Pool (seasonal) | Grounds
Pets :Pets are not allowed.
Activities :Golf Course (within 2 miles) | Ping-Pong | Sauna | Fitness Center | Spa | Massage | Hot Tub | Private Beach Area | Indoor Pool (all year) | Playground
Food & Drink :Restaurant | Bar | Breakfast in the Room | Snack Bar
Internet :Free!WiFi is available in all areas and is free of charge.
Parking :Free!Free private parking is available on site (reservation is not needed).
Services :Room Service | Car Rental | 24-Hour Front Desk | Express Check-in/Check-out | Currency Exchange | Baggage Storage | Concierge Service | Babysitting/Child Services | Laundry | Dry Cleaning | Ironing Service | Shoeshine | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Hair/Beauty Salon | Souvenir/Gift Shop
General :Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator
Languages Spoken :Spanish | English
Reviews for Fiesta Americana Veracruz
Review 1:Disliked that there were several people enjoying the pool who were not obviously staying as guests. Therefore the pool was over croweded with kids. Staff allowed people to eat their food in the pool and left toys, sandels pool side in the path of entrance to the pool.
Review 2:Staff was very attentive. Bed was so comfortable. Beautiful of the beach
Review 3:This hotel is under renovation and there is dust and noise everywhere while they still charge you the highest prices in Veracruz. They drilled the wall from 8am in the morning till 9pm. Staff think it is your choice to stay here and show no action to make your stay more comfortable.
Review 4:Nothing. I am glad I finally left.
Review 5:I do not like someone knocking atmy door in the morning asking if I wanted my laundry cleaned. I was there at a bad time due to the construction, although I will add thank you for keeping the work hours reasonable. The internet connection was very slow. Even though very pretty looking, noise really carries in those halls, all in all a pretty noisy place. The cleaner forgot our coffee packet one day, ok stuff happens but did not like it considered room service when we asked for our coffee packet.
Review 6:The staff very friendly and the location was good. Rooms and the Hotel is very beautiful.
Review 7:average breakfast
Review 8:Everything
Review 9:It was our first time to Boca del Rio, Veracruz last June 8, 2013 and Fiesta Americana wasn't our first choice but we did not expect that it could be more than excellent. We liked very much the room that we chose it was a Fiesta Club and the amenities and the privileges are superb. We arrived 1 hour earlier and the reception in charge checked our room if it was ready and we were able to checked in hassle free and when I asked him to give us a nice room with a good view, wish granted!. Plus he speak English so it was also a plus. We could not ask for more! The room smelled Fresh! and so Clean! The staff are all doing their jobs very well, from the reception down to the servers. We do not have a complain! We did not see any negativism from anyone. We would for sure book again with Fiesta Americana in our next visit to Boca del Rio, we were pleased!, I think it was meant to be that our first choice was not available because in Fiesta Americana, you get good value of your money! We highly recommend this hotel because we feel it is for all ages and mostly for families with young kids because they have a beautiful swimming pool with a nice landscape.
Review 10:I have already stayed in hotel Fiestamericana in Acapulco for two times.That was reason why I choose this hotel in Veracruz as well. But I wasvery, very disappointed by this hotel. Hotel decsribes that has his ownbeach...but sea at this beach was very, very dirty and shallow, it wasimpossible to swim in sea. Next to the hotel there is a space wherhelicopters are landing...and they were landing many times a day,espacially early mornings and during the nights...you can't imagine thishorrible voise! I ordered accomodation with the breakfest...everymorning I had to explained it to lady in restaurant. When I finished mybreakfast I was houned by waiter to sign my account...it was impossibleto expain him (very poor english) that I have breakfest included inaccomodation..I Had to do it... Minibar in room didn´t work...I Asked atreception what´s wrong, but nothing was changed. And finally when Ifinished my staying in hotel and payed ... in my bill they accounted meall breakfasts and drinks from "hot" minibar. I asked them that it is ajoke!!! But was not! I showed them my booking that I did through yourwebpage (here was described accomodation and breakfast included) but itwasn´t enough for them. I had to sign (in spanish language!!!) that Ididn´t drink any beverage from minibar and I ordered accomodation withbreakfast...HORRIBLE!!!! If I new it I would never ordered hotelFiestamericana in Veracruz!!!!!
Review 11:Service staff outside when the hotel is busy tends to be slow. Have towalk down to the main street to catch a taxi. They charge everything toyour room while there, but when you check out you receive a very vaguedetail of the charges (E.G. hotel beverages ) it is not possible to seedetailed receipts. Auto-gratuity was random, 2 trips to the pool bar and1 room service order. Only received auto-gratuity on one of the bartabs. Be sure to check the ticket carefully before signing.
Review 12:The hotel is right on the beach with easy access.
Review 13:If you do not speak spanish you may struggle a bit. Less than a third of the staff I encountered spoke english.
Review 14:Great pool, clean rooms, probably the nicest resort in Veracruz.
Review 15:Nice comfortable rooms Good food Nice staff Good location
Review 16:Male desk clerk lied about rate and adjuestment
Review 17:Clean - well kept - good breakfast
Review 18:location to nearby restaurants poolside amenities room service
Review 19:not night club
Review 20:all the people, the instalations, pool, food
Review 21:A Martini at the bar. The bar tender needs to learn how to prepare cocktails
Review 22:The staff was amazing and súper friendly
Review 23:Was great!,,
Review 24:The staff were incredibly friendly,the restaurant was very good.
The Fine Print
Please note that the property offers access to guests with guide dogs.