NH Salzburg City

NH Salzburg City descritpion
Just a 10-minute walk from Salzburg’s Old Town, this 4-star hotel offers spacious, air-conditioned rooms and free Wi-Fi in public areas. Mirabell Palace and Gardens are 950 feet away.
The modern rooms at NH Salzburg City come with hardwood floors. They feature satellite TV, free Wi-Fi, a minibar, and a bathroom with hairdryer.
Austrian and international cuisine, Salzburg specialties, and a daily breakfast buffet are served in the Papeo restaurant. Drinks, cocktails and snacks are available in the lobby bar. Guests can also relax on the grounds bar and on the summer terrace.
The Salzburg NH’s spa area features a sauna, fitness equipment, and a relaxation room. Bicycles are provided for guests to use.
Limited parking options are available in the hotel's private underground parking garage. The Wolf-Dietrich-Straße Bus Stop is just a few feet away, and the pedestrian zone into the Old Town starts right outside.
Altstadt is a great choice for travelers interested in Shopping, Food and Live Music.
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Facilities of NH Salzburg City
Outdoors :Terrace
Pets :Pets are allowed. Charges may apply.
Activities :Golf Course (within 2 miles) | Cycling | Sauna | Fitness Center | Spa | Massage
Food & Drink :Restaurant | Bar | Breakfast in the Room | Restaurant with Dining Menu | Special Diet Meals (upon request)
Internet :Free!WiFi is available in all areas and is free of charge.
Parking :Private parking is available on site (reservation is not possible) and costs EUR 17 per day.
Services :Room Service | Packed Lunches | 24-Hour Front Desk | Currency Exchange | Tour Desk | Baggage Storage | Babysitting/Child Services | Laundry | Dry Cleaning | Ironing Service | Daily Housekeeping | Meeting/Banquet Facilities | Business Center | Fax/Photocopying
General :Newspapers | Safe | Non-smoking Rooms | Facilities for Disabled Guests | Elevator | Heating | Hypoallergenic room available
Languages Spoken :Spanish | English | German
Reviews for NH Salzburg City
Review 1:Nice room but not too luxury
Review 2:Amazing bed very comfortable! Position very useful and close to bars, bakery and the centre(10min by walk)good staff speaks different languages
Review 3:When we arrived at the hotel we were informed by a rude girl (whose name initials are JK) that our Booking.com reservation was cancelled. As I witnessed the entire phone conversation the girl had with the Booking.com agent (whom I called immediately) it seems that the reservation was cancelled by that reception girl without any approval. I was assured by Booking.com representative that my reservation was still active at that time. It was my worst hotel experience and it happened in such renowned hotel network. I will send my complaint even to the nh Headquarters and also to the Austrian Hotels Association.
Review 4:We asked for an early check in but when we got there we could not check in. We had to wait over 2 hours for a room. Not their fault but not wonderful after 24 hours of flights.
Review 5:The bar had wonderful wines to try. The room was nice.
Review 6:Room is too simple and small for the price. Difficult to control air circulation, too warm and too noisy.
Review 7:Good location and friendly staff, clean hotel.
Review 8:Wifi was absolutely atrocious. Don't expect to be able to load a webpage to confirm your travel plans or collect your train ticket. Certainly don't expect to be able to send even a low resolution photo to friends or family! Staff were ambivalent about this. Solution is signing up for the premium service. This was the 7th hotel we'd stayed in during the past 5 weeks' travel and wifi has been good to excellent in all other hotels.
Review 9:This hotel is well-located and the rooms are fine, but ...
Review 10:Some one added £230.to our room ,we did not pay it ,but we checked our bill and told them it was not ours they removed it but I think there should be better checks in the hotel
Review 11:Location food clean
Review 12:Wifi was terrible in the room. Whe we booked parking as quoted at 17€per day but when we paid it was 38€40 for two days. Street noise late at night and early morning, noise from rooms near us. The walls must be made of cardboard. Oh, and my husband was wrongly accused by a barman in front of other guests of walking out of the bar without paying for a drink which he paid the same barman for when he ordered it. No apology when he realised his mistake.
Review 13:Location
Review 14:Overpriced breakfast (16-19 euro/pp), have to pay 10 euro per day in order to get wifi fast enough to be able to 'stream' (i.e. youtube, facebook videos) and even then it is barley works after a few minutes. They charge for everything (e.g. to print a train ticket), in a hotel that for the price I am paying should have certain standard of concierge services. I will try and stay somewhere else next time.
Review 15:Lovely clean rooms in a great location.
Review 16:Bathroom in our room could have done with being modernised and improved to match the room itself
Review 17:Friendly and helpful staff, good location in walking distance both to train station and old town. Clean and nicely furnished, didn't use them but bar and restaurant looked good.
Review 18:It is on the other side of the river from old town, which is the more interesting part of the city.
Review 19:The staff was very easy to work with and helped us extend our trip by an extra night. It is located near Linzergasse, which has a lot of shops and restaurants.
Review 20:Breakfast service left s lot to be desired. One coffee machine in restaurant only. Staff had to be asked to provide pits of coffee or tea.
Review 21:Staff exceptionally helpfull
Review 22:A little bit far from the main station. It is difficult to walk to hotel with lugguages.
Review 23:Great breakfast! Nice bed, clean, spacious, nice staff. Clean tub, big bathroom. Geeat experience.
Review 24:We had a 4 night stay, i could not sleep at all as my AC made loud noices which staff could not fix, very angry and unhappy. Listed massage, spa and gym but massage not available, gym had 2 machines and spa not functional, absolute waste of time.
Review 25:good location, good breakfast and value for money
Review 26:Parking is very limited, and you might have to go park the car about 150 meters to public Parking, but with good security. Also Room bit small but ok for European hotel
Review 27:Excellent walking distance from cathedral and main platz
Review 28:Unmanned bar at 2130 - waited 5 mins then went elsewhere One member of staff at reception at 0800 = huge queue. Not good.
Review 29:Well located for old town, restaurants, shops etc
Review 30:Limited recreational facilities with food when restaurant not open.
Review 31:Easy to get to from airport on No. 2 (?) bus. Note: Get same bus back as other airport services don't go to same stop. Hotel is handy for city - only a few minutes walk to both old and new sections of the city.
Review 32:The hotel did not respond to our two email requests for information about off site parking, and their elevator was quite squeaky. However, they were able to switch rooms for us after our request!!
Review 33:The location was very convenient with parking near by. N H Salzburg Hotel was quite modern and somewhat boutique! The staff was pleasent and very attentive!!
Review 34:Buffet staff rude and not helpful. Our room was minimally cleaned - the floors are wood and there was no sweeping, thus much debris carried into bed. Yucky!
Review 35:The desk help was fabulous and answered every question. Evening dinner had to be in the bar/lounge and the bartender was extremely courteous.
Review 36:Very comfortable room and good breakfast and dinner. Staff were so friendly and one went to a lot of trouble to locate the camera I had left in a taxi = I got it back! A little bit of a walk to the old town but an easy one.
Review 37:The rooms were very small. The sheets and pillows are not clean and worn out and this was supposedly a 4 star hotel. There is a very rude girl in reception who refused to check us in at 13:30 although our rooms were ready ,and according to her no check in before 15:00!
Review 38:The location was excellent in the new town
Review 39:Reception understaffed. Hall carpet worn and dirty. Room was narrow, dull and dark. No hand soap. 50ml shower gel for 2 people 2 nights- not replenished. Minibar was dirty with foul smell. Safe didn't work. Complaints in writing were ignored.
Review 40:Breakfast was great.
Review 41:Minor dislike - couldn't get a parking space in the private parking and the prices advised for the public parking were incorrect....
Review 42:Great location ^_^
Review 43:nothing - we were generally happy with the hotel
Review 44:The location was great - only a 10 min walk to the town centre. Breakfast was amazing - with a wide spread. Staff ( front desk) were super helpful
Review 45:I loved staying in this hotel. It was very pleasant, parking perfect even though a bit expensive, breakfast very good, very close to main atttactions.
Review 46:First the room we got was dirty: dust on the fire detector, finger traces on the window, not properly vacuumed, hair on the bathroom ceiling(!!), some kind of greasy redisue on the bathroom door and the room door. We were given a second room but it was just as bad. It has hairs on the floor and the bed was torn... so we sticked to the first room. And for this we paid about 180 euros a night... a rip-off. Avoid it!
Review 47:The location is pretty good, close to Mirabell gardens. Also a great restaurant nearby. The breakfast was ok, nothing too memorable.
Review 48:With my very busy travel schedule and an accident in France I didn't remember all the details of my staying in NH Hotel. Not being aware about the breakfast being included in my booking I had to spend quite substantial amount of money on our breakfast in town. I noticed that linen was not changed at all during out stay.
Review 49:Not enough communication with the staff at the reception. Not enough information about the conditions and comfort at this hotel, eg. I wasn't aware that my booking included all breakfasts. I was told about at the time of checking out. There should be the 'Tea and coffee facilities'.
Review 50:Air conditioning did not work in one of our rooms.
Review 51:Breakfast was very good. Location was nice. A short walk to good restaurants and old town. Quite location
Review 52:It was very expensive in comparison to other hotels we stayed in during our holiday but this might be reflective of the area.
Review 53:I had booked two rooms. We were allocated rooms on arrival and stayed the first night. The next morning we discovered that one room was very much better than the other (view, spacious, coffee maker etc). When we pointed this out and said the charge was the same for both rooms we were then given a change of room so that both rooms were better. No fuss.
Review 54:I booked a room including breakfast. the quality of the breakfast was very poor. Tinned fruit salads, terrible coffee, just to name a few... Long wait at check/out Some staff very helpful and friendly, others could not really be bothered.
Review 55:good location, clean room, comfortable beds Friendliest bartender on the evening we arrived!
Review 56:No coffee making facilities in room was poor...and I am sure a ploy to get you to go for their very nice but wildly over priced breakfast!
Review 57:great location, comfortable rooms, standard hotel, nice
Review 58:Front desk sold my a tour package, the tour operator did not ever show up, not sure who to blame. Bartender did not know how to make a margarita. Hotel is a good distance from the old town, it's at least a kilometer walk. Wifi could be a little tricky to connect.
Review 59:Overall the hotel was very clean and most importantly the air conditioning worked even though it was very warm outside. thank goodness this was a modern hotel. Purchased the breakfast ticket with the room, although a little high I thought it was worth the money, good selection and they keep everything hot.
Review 60:Only a small thing but the reception desk had run out of city street maps and at breakfast the croissants had run out too.
Review 61:Good location and easy walk to most of the city's attractions. Secure, garage parking was a big plus for us, especially the ability to leave the car in the garage for a while after we checked out.
Review 62:Chain hotel - not specific to Salzburg culture. Pricey breakfast.
Review 63:Rooms were very comfortable! Well functioning a/c, clean accommodation (& housekeeping services), nice, spacious bathroom. Great location right in town.
Review 64:TV did not work, we had to ask the staff for help twice. No info in the room what facilities/services available in the hotel, no telephone guide. Wi-Fi on the 4th floor was very weak. The staff was attentive but seemed to be overloaded with many tasks at the same time.
Review 65:Location right in the end of pedestrian Linzer Gasse makes the hotel attractive for a city sightseeing, but we experienced a better quality in other NH hotels.
Review 66:Quiet location on side street easily walkable to all attractions and good restaurants just around the corner. Prfessional and friendly staff arranged our excursions. Great breakfast.
Review 67:We asked for a double-bed but received to beds put together. As you can imagine there is a hole between the beds and if you move around a lot the hole gets bigger as the two beds get pushed away.
Review 68:Great location, nice hotel.
Review 69:Reception staff on arrival were unattentive and did not offer information without us requesting it. Other staff were ok.
Review 70:Convenient location and good breakfast choice.
Review 71:Wi-fi coverage needs improvement.
Review 72:The staff was professional, efficient and very polite. The location is very good to visit the city. Finally, the delicious breakfast is an excellent way to start the day.
Review 73:Perverted (male) housekeeper enters room before checkout without knocking while we are both naked in bed. Wellness centre is a joke. It's a room in the garage! Couldn't open bathroom door as toilet was in the way! Rm 202 to be rejected!
Review 74:Location was good but the hotel has no 'real' views to talk of.
Review 75:We were on the 5th floor and the ceiling height made the room feel small. I had also asked for an early check in- check-in in was meant to be latest of 3pm. We did not get into the 3rd room until 16:45. Staff were not always so helpful at the desk and would leave you standing there for ages without saying anything to you, but this happened in other places too. The car park is also expensive and they direct you to another expensive car park when theirs is full rather then telling about the off street parking
Review 76:NH room service was practically non existant because of staff shortage.We had to wait over an hour for service after repeated calls. Only one person dedicated to bar, dining room and room service. Not the way to run a hotel.
Review 77:wifi. free wifi in all area?? no. i was in room 503 and no wifi in the room ' only if i want to stand near the lift' but not connection in the room.
Review 78:location
Review 79:For just a few euros a room they could improve the rooms a great deal, since it rains so much in Salzburg. The addition of a row of hooks on which to hang wet clothing would help enormously. A guest would feel that extra happiness at having one's comfort seen to.
Review 80:Dated hotel, old dirty carpets in corridors and elevators, wifi almost non existent, average breakfast, not worth what you pay for. Better options in Salzburg.
Review 81:staff central location
Review 82:Bed not the most comfortable but clean. Lacked tea facilities in the room and gym was very poor.
Review 83:Loved the location right by the old town with plenty of restaurants nearby. Staff very helpful.
Review 84:Paying extra for breakfast.
Review 85:It is clean, comfortable and a short walk to the old town. The receptionists were very helpful and charming. It is hard to fault this hotel. We did not have breakfast as the charge would have been an extra 25 euro each!
Review 86:Not a lot of character, but a comfortable place to sleep!
Review 87:The NH was a handy spot for wandering around town, and very reasonably priced compared to other hotels we investigated. Room was modern, clean, reasonably well equipped and comfortable. We skipped breakfast (for 16.90 EUR) as there are plenty of cheaper options around.
Review 88:1. Climate control system in some rooms does not work properly (doesn't heat at all or heats all the time). My advice for travelers is to check it immediately once you got the room and talk to the staff in case of problems — for me they resolved it well. 2. Wi-Fi sometimes went away.
Review 89:1. Breakfast worth the price. 2. The beds are very comfortable. 3. The sound isolation in the rooms is very good.
Review 90:No heating in the rooms, constant cold draft from ventilation system. No tea/coffee making facility.
Review 91:Good location, clean, helpful staff, free internet with reasonable speed, good food for dinner and a good variety at breakfast.
Review 92:The restaurant staff. They never came to ask if you wanted any fresh eggs. As well tables were not cleaned. When people were there you didn't see the staff
Review 93:The reception staff were welcoming. Location was ok
Review 94:Service in the bar/restaurant was slow and unfriendly.
Review 95:Spacious and well-kept rooms Friendly and helpful reception staff Close to numerous restaurants and the Old Town, but quiet location
Review 96:The staff was very helpful and courteous. The breakfast was great and it was only short walk to the city center. We were able to book all our tours and trips from the hotel.
Review 97:We liked the location a bit away from the crowds of the old town but close enough to walk there in a few minutes. The room was large by European standards and the bed was comfortable. The bathroom was a bit on the small side but was adequate for us. The staff were friendly and helpful.
Review 98:No coffee or tea making facilities, but they offered hot water, and there were many cafes nearby.
Review 99:Friendly and helpful staff. Modern, spacious clean room, comfortable beds. Good location close to many restaurants and cafes, and short walk to old city. What more could we ask for?
Review 100:N/a
Review 101:The staff was just superb!! I lost my wallet about 60 km away and theyhelped me locate it and to contact the Shell service station, where itwas found. Absolutely full marks !!!
Review 102:The double bed were comfortable but in two pieces divided.
Review 103:I went there with my austrian lover and the NH Hotel gave us all the comfort and the warm assistance we needed, the excellent staff helped us. In few km from the zugbanh and at the center, among of stores, shops and restaurant!!
Review 104:Not enough staff, too warm at night with no air conditioning but was able to leave a window open, not tea/coffee making facility in the room, very expensive.
Review 105:Close to the old town, good breakfast, comfortable bed
Review 106:My Wifi was temperamental and I found the temperature difficult to control so got rather dry. But all in all it was a good experience. I'd go again.
Review 107:Clean and all the facilities were decent
Review 108:We were told by the front desk parking on the street was free on Sunday's but we must have chosen wrong street as we got a parking ticket. (hotel parking was full). Hardwood floors in rooms might be hygienic but they are noisy. Shower a little difficult to get into due to placement of shower doors and sink.
Review 109:Location close enough to walk to old town but quiet at same time. Nice decor. Bar in lobby very nice with polite staff. Rooms very clean.
Review 110:Breakfast is charged at an expensive price, so it is more reasonable to choose to have something from the many nice small shops close by.
Review 111:The location,the quiet and cozy room ; the sauna if you get there early enough
Review 112:Upgrade was a complete waste of money....Free Wifi was a complete nightmare....cleaners need to clean under things not just round.....gym is in the Sauna area and could pass out from the heat when running on treadmill...
Review 113:Reception Staff were amazing and location was good
Review 114:Комнаты совсем небольшого размера, для двоих вполне хватает, но если поставить детскую кроватку, то места не остается...
Review 115:Отличные завтраки, удобное расположение, подземный гараж
Review 116:We couldn't sleep after 8 a.m because cleaner was making really loud noices every morning(we stayed 3 nights).. That was a big minus!
Review 117:Clean room + good location
Review 118:We ordered double bed but when we got there, the staff told us that they could only put two rolling single beds together. There is no one double bed. The information provided on the website was therefore not true. Moreover, every night the beds would easily go separately if we turn from one side to the other. That was very uncomfortable.
Review 119:The location is good. 5 minutes walk from the old town area.
Review 120:Cleaners knocked at 10:00am. Way too early. At 180 cm I was almost too tall for the shower. Shower was small. 18 Euros for breakfast? No Chance.
Review 121:Bed was really comfortable. Location was great. Staff gave good Restaurant tips. They were friendly. But these are the Basics.
Review 122:Personel was very nice and helpfull and also open what concernce the pets which is not so usual in Hotel normaly, especialy for the Location of the Hotel. In case I would visit again Salzburg I will book NH Hotel again!!!!
Review 123:They ran out of parking spaces at the hotel's own parking lot. However, there was a parking garage just a block away, so it was not a major issue.
Review 124:I celebrated my birthday at this hotel with my husband, and we received a complimentary bottle of sparkling wine from the hotel manager. It was a thoughtful gesture, and shows how much they care about their guests. Also, the location is really convenient, and the rooms are comfy.
Review 125:They charge money for everything, breakfast was expensive and the free (capped) internet was pretty shit, you can upgrade to better internet for almost 10 euro's a day.
Review 126:Location was great, you could walk basically anywhere.
Review 127:Room 103 is above the three very noisy hotel entrance doors. Our complaint was poorly received by staff and were moved on the third night of three. Two nights of poor sleep spoiled our visit.
Review 128:Room size was good. Breakfast was good.
Review 129:Internet was slow, but that might have been because the hotel was extremely busy.
Review 130:This hotel was in the best location in Salzburg. You can walk to everything. There are many great restaurants close by. The room was clean and comfortable.
Review 131:Breakfast service seemed understaffed, tables not cleared immediately and there didn't appear to be any management and direction of staff. Replacement of food items had to be requested on several occasions as no-one seemed to check empty dishes in the buffet area or the cutlery baskets. Always a queue for the coffee machine. Not as efficient overall as previous stays here. Slow service at the bar- again bar/restaurant seemed understaffed. Disappointing service level.
Review 132:The staff on Reception were very efficient, welcoming and helpful. The location is good within an easy walking distance to the Old City. The rooms are clean and comfortable with good en suite facility. Breakfast choice is quite good for hot and cold food.
Review 133:The double bed was just two singles pushed together. The room was meant to be non smoking but when we arrived the room smelt stale and smokey.
Review 134:Short walk to old town and tourist spots.
Review 135:Location great, just 5 minutes walk to the city old center, large bed and big comfortable room, nice breakfast and very friendly staff. Highly recommend it!
Review 136:We would have liked to have dinner there but the restaurant never appeared to be open. First it said private function but then next night was closed as well
Review 137:The room was very comfortable, bed and pillows were the best we'd had. We really enjoyed the sauna and fitness room The reception staff were very friendly and helpful printing some documents for us
Review 138:The Wifi was not so good. Only worked in one corner of the room by thedoor and the bathroom.The bad side of rooms which need the card slot to power up the room is nothing charges while you are gone, so phones or Ipads or camera batteries can't be charged while you're not in the room!
Review 139:The room was well appointed and roomy; given the smaller spaces inEuropean hotels, this room had plenty of space. The bed was supercomfortable and I loved the windows and the view. Temperature in theroom was perfect. Room location was quiet. Considering smoking is soprevalent in Europe, the room did not smell at all. Location of hotelwas perfect! Everything was a short walk away. Cleanliness of hotel wascommendable. Toiletries were nice. We enjoyed the lobby restaurant andbar and played cards there in the evening, watching people and enjoyingthe place.