Hotel Niseko Alpen

Hotel Niseko Alpen descritpion

Located right in front of Niseko Grand Hirafu Ski Resort, Hotel Niseko Alpen features hot-spring baths, a “ganbanyoku” stone sauna and an indoor pool. Rooms have a private bath and free WiFi access. Parking is free.
The heated rooms are decorated in light colours and include a small sofa and a TV. Each room comes with a fridge and an electric kettle with green tea. Slippers and a hairdryer are provided.
During the summer, the hotel offers a free shuttle from JR Kutchan Train Station, a 15-minute drive away. Kagami Lake and Lion Adventure are also a 15-minute drive, and Niseko golf course is a 30-minute drive away.
Between soaks in the indoor and outdoor hot-spring baths, you can sing karaoke or try acupuncture. Shiatsu massages and aromatherapy can also be ordered. Everything from sports gear to souvenirs can be found at the hotel’s shop.
Restaurant Slalom serves a buffet-style breakfast as well as lunch and dinner menu. Hirafu offers Japanese fare.

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Facilities of Hotel Niseko Alpen

Ski ：Ski Storage | Ski-to-Door Access

Pets ：Pets are not allowed.

Food & Drink ：Restaurant

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Services ：24-Hour Front Desk | Baggage Storage | Laundry | Souvenir/Gift Shop

Languages Spoken ：Japanese | English

Reviews for Hotel Niseko Alpen

Review 1：They don't speak English much

Review 2：It was near go snow. There's a shuttle that goes from go snow to pick you up and bring you back. It's also very near the bus stop. The buffet breakfast was good too

Review 3：The fridge made noises which can be disturbing at night but this seems to be a singular room issue (room 268).

Review 4：The location being next to ski ticket booth and rental. Rental provide discount for hotel customers. It is very convenient. Room next to ace family ski line, we can watch the family member going through the line.

Review 5：The lack of English speaking staff at the reception. One receptionist tried to tell me what I need. The rain and wind in April was awful.

Review 6：The bed were comfortable and provided a good sleep. The breakfast has a wide asian and intercontinental choice. The onsen is nice with the outdoor pool.

Review 7：Bland breakfast, need to extend hours to 10am Caucasian egg station cook should be fired as refused twice to cook eggs 10' before closing Smoke smell and old carpet

Review 8：Location Location Location

Review 9：Far from restaurant and it on the top of the hill so it take strength to walk when you go down to find some food.

Review 10：Onsen is the best part of this Hotel and very close to Ski Station, if you would like to ski this hotel is highly recommend,

Review 11：The bathroom is oldish and needs renovation. The water of the shower is diffcult to regulate: either too hot or too cold. The room was not ready for check in at 2 pm as it should have been.

Review 12：The location is excellent. One minute from the welcome center and right on the lifts. The room was spacious and with a nice view of the slopes and good beds. Breakfast (included) was also quite good.

Review 13：Beds are super uncomfortable, it's like sleeping on rocks. The breakfast isn't great either.

Review 14：Staff were awesome and location is seriously amazing.

Review 15：Cost way to much money, you pay for the location. Wifi in the rooms was pretty bad. Breakfast was average.

Review 16：Location was excellent at the base of grand hirafu gondolas

Review 17：Lack of storage/drawers and adequate wardrobe space in room for 4.

Review 18：Location! Ultimate ski-in ski-out facility. Easy walk across road to and from Hirafu welcome centre Even with luggage. Excellent onsen and spa facility. Comprehensive ski and boot storage facility. Good sushi restaurant on site. Breakfast buffet good.

Review 19：Very poor quality food choices for breakfast and dinner. Extra charges for use of pool and spa areas. Overpriced generally but despite this the breakfast room is always crowded.

Review 20：Excellent location next to slopes, chairlift and ski pass/ rental location. In-house swimming pool and hot tub. Staff very friendly and helpful.

Review 21：i can smell smoke from the next room.

Review 22：very warm welcome from staffs with good English. The Hotel is next to Grand Hirafu ski lift and rental by 1 minute walk, 2 minutes walk to Welcome Center Bus stop and 5-10 minutes walk to convinience stores, restuarants and souvenior shops. Hi-speed wifi in every room.

Review 23：The hotel is very convenience to restaurant and ski area. Our room over look the lift n slope. The breakfast comes with Japanese cruise for the first two days and a buffet for the third day.

Review 24：Loved the onsen, the pool, the masseur and acupuncturist.. oh and the location is fantastic - opposite the gondola. The breakfast buffet was MASSIVE. You can really fill up.

Review 25：The specks of dirt on our shower curtain.

Review 26：We stayed during an off peak season so I suspect this may have something to do with the less than desirable cleanliness standard. In general, the facilities, common areas were clean and bright. My only complaint is that the shower curtain in our room could have been cleaner. There were a few dark specks that looked like they could and should have been wiped away. Other than this, I don't really have any complaints. The breakfast spread was quite generous. We found a lovely little cafe down the road that opens till late (9 or 10 pm). It was called iGate and is located in a shop selling ski apparel. I am not much of a bread lover but their sandwich sets (with soup in a cup) were cheap and absolutely delicious on a chilly night!

Review 27：1) no blackout drape in our room...

Review 28：1) indoor 25m swimmig pool. 2) outside bath tab with beautiful Mt.Yotei view 3) only ten foot access to the ski lift

Review 29：Though the entire facility is non-smoking, there were isolated incidents of people smoking inside the facility.

Review 30：The staff were very helpful and everything was as advertised. There were no surprises regarding service or facilities. There was an excellent Western/Japanese breakfast buffet. Both the bath/sauna and swimming pool were very clean and well maintained. Overall, an excellent stay.

Review 31：Nothing.

Review 32：Staff who could not have been more pleasant or more helpful. Good size room in newish hotel. Tasteful decor. Generous buffet breakfast included. Nice heated 25m lap pool a bonus.

Review 33：This hotel located in very good location for ski. You can ski in and ski out.

Review 34：didnt offer shuttle to/from airport or Sapporo City

Review 35：great location for ski in & out

Review 36：Hotel should provide free bus.

Review 37：Best hotel ever

Review 38：Too pricey

Review 39：Just next to the ski area, beds are good, clean and comforting.

Review 40：Food in the restaurant is not very tasty, and expensive

Review 41：room tidy and clean, good location for ski

Review 42：onsen is good but not that fantastic

Review 43：very clean, next to the ski resort, nice service

Review 44：restaurants are just so so

Review 45：good location, delicious breakfast

Review 46：great location; discount for snow school

Review 47：Hotel room carpet was dirty

Review 48：Breakfast is awesome with few kinds of sashimi. Outdoor onsen is good too

Review 49：Onsen opens only at 1.00pm

Review 50：Location close to ski lift. Good japanese breakfast spread.

Review 51：nice food

Review 52：The staff were very helpful and nice Breakfast was impresive Good location

Review 53：Nothing

Review 54：Everything

Review 55：Price

Review 56：Location Breakfast

Review 57：A bit pricey

Review 58：Location

Review 59：- location is just opposite to Hirafu welcome centre - allow us to use onsen bath on the same day even after check-out

Review 60：Breakfast was bland for a westerner, very expensive stay for 4 night

Review 61：Location, staff, convenience of ski in ski out

Review 62：staff extremely helpful there is convenience store on site next to ski lift, opposite bus stop to other parts of mountain

Review 63：-Too expensive if compare to another hotels which provide dinner andbigger room -too small onsen room

Review 64：-Location is the best,closest to ski area. -Varieties of rental skiequipments -delicial food at Slalom restaurant -nice officers,gave melot of information,

Review 65：The rates for the hotel are relatively high, but when I want to sue theswimming pool I have to pay for each time I use it.

Review 66：The convenience to the slope, the onsen and clean rooms. The staff werevery helpful.

Review 67：Service , range of facilities, convenience

Review 68：Location amazingly close to Hirafu chairlift Custard pudding toast

Review 69：Breakfast could be imporoved for western tastes

Review 70：Friendly staff, grat location, and full sports receration activities with spa, sauna and pool.

Review 71：convenience, tidyness, comfortable

The Fine Print

Hot-spring baths are open from 13:00-24:00 and from 06:00-09:30.Please bring the towels in your room when you use the public hot spring baths.To use the hotel's free shuttle from JR Kutchan Train Station, please make a reservation in advance. Contact details can be found on the booking confirmation. The shuttle is available only from April-November. (During ski season, guests can use the public bus system.)Yukata robes can be worn everywhere within the hotel.Extra charges apply to use of karaoke facilities, sauna, acupuncture and massage services.Please be informed that the check-in time will be changed to 15:00 from the 28th of November 2015.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.