Hotel Green Plaza Hakone

Hotel Green Plaza Hakone descritpion

A 3 minute walk from Ubako Station on the Hakone Ropeway, Green Plaza Hakone features open-air hot-spring baths with Mount Fuji views. The modern rooms include an LCD TV and a private bathroom with bathtub.
Each air-conditioned room at Hotel Green Plaza Hakone has a separate sitting area with a traditional tatami (woven-straw) floor. A fridge, electric kettle and toiletries are provided.
Ashinoko Lake and Pola Art Museum are both about a 20 minute drive from the hotel. Ubako Hot Spring is a 10 minute drive away, and Hakone Yumoto Train Station is a 35 minute drive.
You can enjoy a massage or relax in the sauna after enjoying the hot-spring baths. Shops and a game room are also on site, and the front desk is open 24/7.
The hotel's restaurant serves Japanese cuisine.

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Facilities of Hotel Green Plaza Hakone

Outdoors ：Grounds

Pets ：Pets are not allowed.

Food & Drink ：Restaurant

Internet ：Free!WiFi is available in the hotel rooms and is free of charge. | Free!WiFi is available in public areas and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Services ：Vending Machine (drinks) | 24-Hour Front Desk | Baggage Storage | Laundry | Fax/Photocopying

Languages Spoken ：Japanese | English

Reviews for Hotel Green Plaza Hakone

Review 1：Hard to get to the hotel, but they do provide a shuttle bus from the bus stop. Give them a call when you arrived at the bus stop. There were also really accommodating to send us to the nearest bus station upon checkout.

Review 2：The Hot Spring Bath view was fantastic

Review 3：The staff consistently gave us wrong information on 1) adding children for dinner 2) bus connections to the rope way / ferry. When I called once to ask for price to add a child for dinner, i was quote USD30 then when i called to confirm, it was USD50. I asked for the staff to check with his manager and he said he is the one who calls the shots and no one else.?!!

Review 4：Facilities were nice

Review 5：The futon (Japanese sleeping mattress ) is just a bit too thin, breakfast could be a bit better ( especially the sausages and fruits)

Review 6：Dinner is very good especially smoked duck breast and onsen is excellent, parking are plenty

Review 7：No towel provided at the onsen, we have to bring our own from room. Not used to Japanese bed and have a backache in the morning.

Review 8：Friendly and helpful staff to pick us up when we missed the last rope way timing.

Review 9：We were expected that for having a traditional Japanese set dinner in this hotel. However they sent us email and told us that the dinner was changed to buffet just after the free cancellation date of our booking. We felt a bit cheated. Poor English standard of front desk staff. Only closed to rope way station but not the bus stop. And we only knew that we could call assistance for van pick up by a post in the rope way station after we checked-out. It never mentioned in our confirmation or their hotel website.

Review 10：The Onsen Fuji Mt. View was really awesome. We were pretty appreciated they sent out van to pick up us when we were asking the walking route from the other hotel. The main visitors of the hotel were local Japanese.

Review 11：Dinner was buffet which was just ok. it would be perfer to have traditional Japnese meal after had such amazing onsen.

Review 12：Staffs were very nice and helpful. our room was Japanese style room which was big and comfy with amazing mountain view. The onsen was the best part. We had a wonderful time here.

Review 13：Dinner was identical two evenings in a row, including "todays specials". Western Breakfast a bit overcooked.

Review 14：Nice Onzen hotel with view of Mt. Fuji from dining area as well as Onzen. Good breakfast + dinner buffet (halfboard)

Review 15：The recent suspension of Hakone Ropeway due to restriction on access tothe Owakudani area may cause some inconvenience in getting to the hotel.

Review 16：Staff are friendly. Free shuttle service between hotel and nearbystations. Free sampling of saki during afternoon hours while using theoutdoor onsen. Good selection of foods for breakfast buffet.

Review 17：Unfortunately it was cloudy during our stay, hence we did not have the view of Mt Fuji from the onsen.

Review 18：Japanese hospitality at its finest... also loved the amazing view of greeneries from our room, very relaxing indeed...

Review 19：Weather prevented Fuji view.

Review 20：the onsen experience did not disappoint. We weren't lucky with weather as Fuji wasn't visible; however the setting was still unforgettable. Lovely staff, lovely facilities. Recommend for couples more than any other type of party.

Review 21：I did not tell if we should to call the hotel to pick us up at nearst bus station( ubako station). They have shuttle bus to pick us. But we didnt know. So we walk (hiking) with 2 big baggage around 15 minutes until the shuttle bus crossing over.

Review 22：The onsen was magnificient. It was a great experience.

Review 23：Due to volcanic activity, the ropeway was suspended and the hotel was difficult to reach. We were given the wrong directions and ended up at the wrong place. On the way back, we were dropped at the wrong bus location. Although we had the freepass we still had to pay for the bus.

Review 24：Little to do in the evening and no other restaurants nearby

Review 25：Fantastic view and good facility even though hotel needs a bit updating but still good value for money

Review 26：We choose this hotel as part of our honeymoon trip to Japan. The place is amazing - people are very friendly, the menu is excellent, the onsen is wonderful. Everything is great. We will be back there.

Review 27：One or two of the reception staff members were not exactly helpful. They gave us negative replies even before giving us the opportunity to explain our problems and concerns fully.

Review 28：Amazing views of Mount Fuji from our rooms. Excellent service from the hotel's shuttle bus staff. The bus driver arrived promptly to pick us up from the Ubako ropeway station on the day of our arrival. The next evening, the same driver went out of his way to pick us up from Togendai ropeway station when we were "stranded" there, long past the ropeway's operation hours,due to some some unexpected delays and our own miscalculations. A BIG THANK YOU to the hotel's service staff!!

Review 29：Combine of Japanese/Western style hotel, services are good, staffs are nice, foods are fabulous. Close to Gondola station, and not far from bus station, the hotel's shuttle bus started around 9am took us to the bus station.

Review 30：The traffic is less convenient, The ropeway only serves to 4pm. If the guests are not reminded in advance, it's very easy to miss the final ropeway to reach hotel.

Review 31：hot spring, facility is good. A very good view to see Fuji Montain. The meal (dinner & berakfast) is good.

Review 32：Hotel was in the middle of Forrest so travel to and out of of There was a bit troublesome. The futon was hard.

Review 33：The hotel had a great onsen or hot spring with a beautiful view of Mount Fuji. We also appreciated the complimentary sake to drink at the onsen.

Review 34：Nobody really speaks English, and staff were not helpful at all. We werethe only non japanese couple and it looked like they wanted to get ridof us. Though it was written someone would come to get the futons readynobody appeared.It can be hard to find. If you arrive in hakone afterthe cable car has closed around 5 pm, it's better to get a cabbecause the bus will drop you way to far. We got lost walking and had toask for help at another hotel.

Review 35：Green Plaza is a typical japanese style hotel, with a nice onsen and apleasant location, and great views of Mt Fuji. Our room had both tatamiand beds. Massage is also very good.

Review 36：After dinner, there did not seem like there was much to do, so it was slightly boring.

Review 37：I stayed at this hotel with my siblings and we had dinner in the restaurant on the 1st floor - we were pleasantly surprised when our meal was served (we were not expecting a multiple course meal), and the food was good! One of the waiters did his best to explain to us the menu in English, which we really appreciated. We enjoyed the buffet breakfast as well.

Review 38：When it is raining, it is not possible to see the Fuji mountain from the hotel. For the foreigners, could you show us a video film instead about Fuji mountain ?

Review 39：When we got there, we found ourselves at a different hotel. There were Hotel Green Plaza Hakone and Hotel Green Plaza Gora. For the foreigners as us, "Hakone" is place name. So we just thought there is one Hotel Green Plaza. The ending of the name was not so remarquable....In fact, there were two hotels: Hotel Green Plaza Hakone and Gora, which were of the same hotel chain though. We were so tired and embarrassed: we took train and mountain train and walked...with the great hope to take a bath at a Fuji mountain watching rotenburo....but found ourselves at a not right hotel. The disappointment changed into delight very soon though, as the Green Plaza Hakone sent a car to pick us up to the right hotel which was 20 minutes away. Thank you, Mister. We appreciate very much your effort in that evening....

Review 40：Too remote area

Review 41：Super nice onsen!!!

Review 42：Location of hotel

Review 43：The meals.

Review 44：the rooms are a bit old (decor). Especially the bathrooms

Review 45：mount fuji view from hotel and the great onsen!

Review 46：The food could be better

Review 47：The services and the view and the excellent hot spring

Review 48：Average quality of food

Review 49：Pleasant location, nice staff

Review 50：there were no towels provided in the hot spring changing rooms

Review 51：food, the environment. The room size.

Review 52：i like the service and location.

Review 53：Limited choice of Western food

Review 54：The Onsen

Review 55：wifi is weak

Review 56：excellent view of mount fuji during clear weather.

Review 57：The rooms need an update - very 80th like

Review 58：Location View Onsen Atmosphere Food

Review 59：Old style hotel, Expensive, Wrong internet connection.

Review 60：Good location, Good food.

Review 61：not a lot of foreigners come to the hotel, and the stuff dont really know english.

Review 62：very professional stuff, kind and friendly. beautiful view of mount fuji

Review 63：Very pricey. Took a while to get to the hotel from odawara.

Review 64：The hotel was located a ropeway stop away from the lake. Very pricey for what it was, the room was large by Japanese standards but kind of worn.

Review 65：That we couldn't have stayed longer

Review 66：We enjoyed everything about this Hotel. The breakfast buffet offered a wide range of options and the special dinner served to us in the evening was delicious. The pick up and drop off service to the Ropeway station was much appreciated. Staying here was a special way of spending our last 2 nights in Japan. We also enjoyed the welcome drink both nights in the lobby and the live music performance on our last evening

Review 67：Access via public transportation requires ample time, however, there is a bus that can get you back to Odawara station within an hour - a lot faster than other options. Use of this bus is not included in the Hakone pass.

Review 68：Mt Fuji view. Outdoor onsen. Great spread for breakfast. Dinner very nicelypresented. Lvery nice live piano music and clarinet concert in evening.

Review 69：Very little provision for dinner in hotel for those not on meal plan. Wifi does not work at all. Hotel is dated and needs to be refurbished.

Review 70：The Onsen. The breakfast spread. The view of Mt Fuji.

Review 71：- Expensive - Staff cant speak fluent English - Poor wifi signal

Review 72：- Very good onsen - Delicious snacks provided in the room - Located near the cable car station

Review 73：The room fittings and furnitures are very dated.

Review 74：Location is good, 3 minute walk from ropeway station. Nice garden. The 8 course dinner included in the half board was excellent.

Review 75：Price it really high. Onsen is alright, probably not the best.

Review 76：Easy to find if you come by the ropeway (use Hakone Free pass!!) but it takes a while to get there. In the station there are already signs where to go. We had a japanese room which has defenitely not the best comfort as you sleep on the ground. But our room had views at mt Fuji which was defenitely great. Food was great and hotel staff speaks english.

Review 77：Our room view was to parking place (not most expensive room).

Review 78：Great dinner and breakfast in high-class restaurant. Many courses and adapted to my fish+vegeterian diet. Great onsen hot bath outside. Staff helping. Good service and nice location.

Review 79：Coming from down-mountain on the ropeway, we nearly missed the sign to get to the Green Plaza. More visible signage would be helpful for unfamiliar guests.

Review 80：The staff was extremely helpful and courteous, you could not ask for a better location, and the service was wonderful.

Review 81：Difficult to find the hotel, should have more direction signs on the roads leading to the hotel. English is not widely spoken compared to similar size hotels.

Review 82：Convenient location for sight seeing.

Review 83：The hotel is a bit old and the price is a bit on the high side.

Review 84：Hot spring spa with the view to Mt Fuji. Dinner was good.

Review 85：Dinner made us disappointed

Review 86：Onsen very nice view Great breakfast

Review 87：hot spring is really nice,especially free supply with sake

Review 88：Nothing

Review 89：Onsen is well oriented and offers a nice view on Fuji San.

Review 90：Expensive

Review 91：good view from onsen for Fuji Mt

Review 92：Good location and has the best customer service

Review 93：Service

The Fine Print

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.