Starhotels Rosa Grand

Starhotels Rosa Grand descritpion

Overlooking Piazza Fontana in central Milan, Starhotels Rosa Grand is a 2-minute walk from Milan Cathedral. It offers 3 elegant restaurants, a modern spa center, free Wi-Fi, and stylish rooms.
All rooms at the Rosa Grand feature a Starhotels' Starbed, pillow selection, and some free beauty products. A flat-screen satellite TV, minibar and work desk complete the offer.
Including state-of-the-art equipment, the Rosa Grand’s spa center comes with a fitness area, relaxation area, Turkish bath and solarium. A personal trainer is available, if booked in advance.
The property's restaurants, named Roses, Sfizio and Grand Lounge & Bar, all offer products by Eataly and serve a mix of Milanese specialties and international dishes. On Sunday it hosts a jazz brunch.
The hotel is a 5-minute walk from La Scala Theatre and Via Montenapoleone shopping street. Duomo Metro is just over a quarter mile away, giving you quick and easy access to the rest of Milan. The property is a 15-minute walk from the Expo 2015 Gate.
Milan City Center is a great choice for travelers interested in Food, Luxury Brand Shopping and Clothes Shopping.

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Facilities of Starhotels Rosa Grand

Outdoors ：Sun Deck

Pets ：Pets are allowed on request. Charges may apply.

Food & Drink ：Bar | Breakfast in the Room | Restaurant with Dining Menu

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Private parking is available at a location nearby (reservation is not possible) and costs EUR 50 per day.

Languages Spoken ：Italian | French | Spanish | English

Reviews for Starhotels Rosa Grand

Review 1：Great location, nicely appointed, great breakfast. Great value. Parking a bit steep at 50 Euro/day, but given the hassle of driving and parking in the area, probably worth it.

Review 2：ALTHOUGH THE BREAKFAST HAD A VARIETY THE BUFFET WAS NOT WELL ORGANIZED AND LACKING OF SPACE. THE GUESTS WERE BUMPING INTO EACH OTHER AND THE FOOD WAS NOT RENEWED QUICKLY.

Review 3：THE FRONT DESK AND THE STAFF IN GENERAL WERE EXCELLENT, THE ROOMS EXTREMELY SPACIOUS, NICELY RENOVATED BATH (WITH A BIDET!!!). THE LOCATION OF THE HOTEL RIGHT IN THE TOWN CENTRE BUT THE ROOMS WERE VERY QUIET. THE VIEW WAS EXCELLENT.

Review 4：Single glazing allowed quite a bit of street noise in. Also some noisy guests in corridors but otherwise no complaints

Review 5：Very well located just behind Duomo and quite close to metro. View of Duomo from room. Very good breakfasts, pleasant public areas. Likely to use again when in Milan

Review 6：The attention at the Check-in was Great: we arrived a Little early for check-in and were Upgraded to a better room. We just by chance mentioned we were on wedding anniversary and they left us an anniversary present at our room. Their attention to details left a very nice feeling of the hotel, the people and Milano.

Review 7：Five star hotel with good service. Rich breakfast and excellent location. Walking distance to everywhere. Good to shop in Millan as all the branded shops close by.You can drop the goods to hotel and go shopping again!

Review 8：The shower guard needs to be slightly longer to prevent splashing and wetting the floor. I tried to be as careful as I can not to wet the floor but it's not easy with a short splash guard. Hair dryer is not powerful and non mobile. Will prefer if I can dry my hair outside of the bathroom where it's cooler. Iron & ironing board should be provided in the room.

Review 9：Fantastic location. Nice room size if you get the executive room. Attentive reception and housekeeping in providing extra beds and towels and room slippers when u have extra person staying in a room.

Review 10：Internet is slow even the one on payment. I have seen faster connections elsewhere where it was also free On a hotel of this caliber,maybe the high speed connection should be faster and free, and if not free much faster. The fidelity program is a little complicated. points can be accumulated only if one reserves from the membership site. There are companies, just like mine, where hotel reservation is centralized therefore is not done individually. The company obviously does not use the membership site, so whatever can be accumulated is lost. Maybe it would be kinder if the hotel accumulates points like all the other hotels upon presentation of a membership card after the settlement of the bill.

Review 11：Personnel are wonderful.

Review 12：Extremely small rooms, reception always too congested and there is a renovated and non-renovated branch which was not made clear at time of booking

Review 13：Its location

Review 14：Staff not so kind, water not available in the room (superior), difficulty to have a map of the city

Review 15：Postion in the city, central and near the services and shops

Review 16：Nothing to dislike

Review 17：Attentive and welcoming service (Savo in particular), the view of the Duomo pinnacle from our terrace at room 551 and fantastic choice at breakfast. Plenty of space in the lobby and bar area to chill out. Loved how hotel was located within easy walking distance of key sights and shopping areas

Review 18：Location

Review 19：It was a very bad expériences very "noisy" impossible to sleep even at 3 oclock in the morning somebody nock on my door to ask me if my television on I told him sure not but infact for me I thought it s fire in the hotel or a terrorist attack I almost got heart attack

Review 20：The breakfast everyday is the same. Some variations should be made so that those who stays longer will not be bored with the food every morning. No stunning views out my window as it is facing the internal ugly courtyard.

Review 21：Closeness to the Duomo shopping centre.

Review 22：The bar is not very cosy and so not really inviting.

Review 23：Location is perfect for business, tourism and shopping. Room was excellent with nice view on Piazza Fontana. Staff is excellent and very kind.

Review 24：Unhelpfull stuff beside one young african guy , young ladies from reception were very rood unpolite and completly unsuefull. For 200 euro per nigh they gave me room without daylight on first floor and even i stayed for 3 days they could not change it. Rooms are ready for renovation, concierge is more for fun then usefull. On reception i noticed that gust that came form street got better price then me from booking com for 3 nights , they got better for one night. Complete disapoment. Stuff from booking.com should make some report to them.

Review 25：Only location

Review 26：Nothing

Review 27：Excellent location and very friendly staff. Breakfast was very good, but I imagine it would get busy at peak times. There were plenty of staff in the breakfast room.

Review 28：The breakfast was not what it should be in a hotel like this. Almost basic and not tasty.

Review 29：The upgraded room from superior to junior suite, was excellent! We loved it ( apart of the mattresses of the bed that were really firm, not that comfortable)

Review 30：The mattress was a little bit too hard

Review 31：The location is perfect for shopping just a short distance from Piazza Duomo! The room was excellent, recently renewed with view on the square!

Review 32：The main restaurant menu choices were just average. Expected it would be better. Unfortunately I had a horrible view but I was not there to gazes out of my hotel window.

Review 33：Room was very clean and met my needs completely. Location & price was very good. Staff was very attentive.

Review 34：On checking in we requested a twin room since I was travelling with my son on business. They could not find me one and also they could not find my reservation and I had to show the my booking.com reservation on my smartphone for them to believe me. A complete mess up of checking in.

Review 35：Location is the best in the whole of Milan. I always stay here when staying in Milan.

Review 36：The room was awful. Staring at some wall, smell from the kitchen was unbearable. This was our third stay in this hotel but I doubt we will ever go there again. Internet coverage in the room was poor and allowed ONLY two devices for free.

Review 37：The breakfast was excellent! The location is perfect.

Review 38：Limited view of Duomo. Only two devices could hook up to free wifi.

Review 39：Fabulous location -- few minute walk to Duomo and some of the world's best shopping. Excellent restaurants in walking distance. Good, varied buffet breakfast. Nice, spacious room. Very accommodating staff. Were able to,accommodate an early check-in and late check-out.

Review 40：Booked and paid for a delux room with a view of the Duomo, however upon arrival the receptionist confirmed that a standard room was booked and as a favour she gave "an upgrade" free of charge to "executive". The so-called upgrade was a tiny, dark, smelly (pungent cigarette smell) room with an internal view of construction site. We had to insist on a room change which was subsequently provided. The new room was very good, modern, clean with a view of Duomo.Poor selection and variety of dishes at breakfast; the items available were rather tasteless.

Review 41：Nice room Comfortable bed Clean

Review 42：There was a bad smell in the room like if it is coming from rotten pipes

Review 43：The hotel is very close to the Domo and the room is specious and well designed. Also, the staff were friendly and helpful.

Review 44：In the restaurant the waitres (blond around 40-45) very unpolite and arogant! We make complain about that! Other staf very nice! Parking expensive.

Review 45：Location!

Review 46：Even if they provided mefor free the paid version of Wi-fi which is supposed to be somewhat fast, it was still slow.

Review 47：The location and the courtesy of all personnel.

Review 48：all in all perfect

Review 49：Great staff, we were leaving at 4am to go to the airport so they offered to have a breakfast box ready for us to pick up at check out which was fab! Rooms in new block lovely modern, large rooms, not much to overlook outside but fantastic location 2-3 minutes from Duomo.

Review 50：the room was overlooking building which was going on till we left. They did offer another room which was not great or i would have to pay more for a suite??? This is the second time with you that i was given a bad room?? Think that this is because i book with an agency and dont go direct? Hope this wont happen in xmas as i want to go to Amsterdam.

Review 51：Nothing.

Review 52：An excellent location near the Duomo. The hotel is very clean, quiet. The room was excellent. The staff were friendly and helpful. Very good value of money. Wifi was free.Highly recommended.

Review 53：It is absolutely ridiculous how the price changes according to whether or not there are events going on in the City. For the same room, 3 times the usual price.

Review 54：The breakfast is standard, many less stars hotels offer better breakfast. Compared to what is offered, the breakfast ist much too expensive at € 24,00

Review 55：The central location. The friendliness of the staff. The quietness of the room.

Review 56：The management of the hotel are using the people Example: me and my family were having health issue ( diaries and vomiting )we asked for room cleaning @ 3:00 which is not available however they change the room and they charge us 150 EU just for cleaning the previous room.

Review 57：The location since its close to the Domo only

Review 58：Absolutely unbeatable location right behind the Duomo! Close to public transport, shopping and restaurants. Staff were very helpful on check in, and even upgraded us from a Superior to a Deluxe suite. Breakfast had great options, including lots of cakes!

Review 59：Staff service bad Checking in so late There is no special dealing for the honeymoon even no flowers on bed Bed so hard so uncomfort Staff so so bad Late room service Looby not nice

Review 60：Nothing really I didnt liked it

Review 61：I always go to this hotel, once or twice a year. But this time was awful; the AC wasn't working in the room, we died of heat and couldn't sleep well, which is what ruined my whole trip. Then the concierge was awful, he didn't have the patience to look for and book for just one restaurant. Ultimately he sent us (without booking) to the worst italian restaurant. Finally I had pre-booked and pre-paid for myself and my fiance in the room, so 2 adults, but the first night as we came back to the hotel the receptionist wanted to charge us for the extra adult, thinking I was bringing some kind of girl back to my hotel room. He then checked my booking and confirmed my point. It was humiliating. I am definitely not going back to this hotel. After years of being their loyal customer, it is a shame their quality went down drastically.

Review 62：Location is very good, hotel is clean.

Review 63：The only thing is breakfast Was not as good as the hotel

Review 64：Easy to locate Filing as if you are at home The only thing breakfast is not what We expect it should be better during our stay we found insict on the brid Thank you

Review 65：No water bottles in the room!!! This should be abailable free of charge and the one we buy at the hotel super expensive No iron available even by request The gym requires dumbles The breakfast needs more variety Only one concierge and not always available We were not given taxi options and ended up with the expensive one The room rate is over the price range The internet was for limited devices and had to reconnect every day

Review 66：The delux room was perfect for 3 Loved the refurbished room I believe the superior needs to be at the same standard I loved having my room next to the gym and quiet

Review 67：Breakfast was a real disaster! Too many people, too little staff for serving, water out of supply, no more glasses, no more tables !! simply the infrastructure is not enough for the volume of guests!

Review 68：location good, staff really nice and professional and kind

Review 69：The breakfast was a bit chaotic. Too many people , set up of table didn't make it easy to navigate to and from the buffet.

Review 70：Loved the location. Staff was accommodating with the possibility to give us different bed types.

Review 71：the room was big(and its nice), But the TV was too small for this distance....

Review 72：very healthy breakfast, provide posibilities for vegiterians, and the Room was renew and feel good.

Review 73：As i was traveling with the family and be it now all kids are with smart devices. we were limited only for 2 wifi access, which doesnt cut it.

Review 74：The suite was big and comfortable nicely designed.

Review 75：The hotel rooms have been renovated and the rooms have not been renovated rooms I advise new because the old need for more attention and frankly very location of the hotel is excellent and close to everything and breakfast needs him more interesting

Review 76：Bad service for a hotel of this category. The only contact with thehotel personnel which is really pleasant is the one in the reception.Rather than this the people that answer the phone and take care of roomservice are beyond rude. I did not have a bottle opener in the room andneeded to ask for it twice. It finally arrived more than 1 hour laterwhen I was already sleeping. Also the personnel during breakfast do notspeak english. Someone from the hotel took my room key from the tablewhile I was serving myself the buffet. Once they found it they wouldreturn it to me but fail even to apology. While offering a large buffet,breakfast was poor in taste with scrambled eggs tasting sweet.

Review 77：Location. Renewed rooms.

Review 78：1) &Quot;DELUXE" room 416 is absolutely disgusting!!!! Even standard room is better! Very old and very dirty seats/armchairs, lightcyan-colored, made of the cheapest suede or whatever. Not even to touch, not to have a seat!!!!! Office-styled "furniture", two glass-based stands, one on-wheels office clerk chair. What happened to my favorite 4* hotel in Milano.(((((((((2) Room service IGNORING "please, clean my room" on-door sign, NO EXPRESS LAUNDRY/CLEANING service.

Review 79：1) Very nice location - 100m from Duomo2) internet is fast, it is better to get a sim card for $10/month 4G wireless.

Review 80：1. Room soundproofing is too poor. 2. Expensive

Review 81：1. Location is unbeatable. 2. Breakfast is average selection. 3. Staff helpful. 4. Very clean hotel 5. Selection of T.V channels

Review 82：The breakfast was a bit chaotic and the scrambled eggs obviously made from some kind of powder not real eggs. not easy to find an avaiable table.

Review 83：The location was perfect right next door to the dumo. The hotel was clean and elegant. Liked the guy in the bar, exceptional good service.

Review 84：i had an upgrade once for the new renovated room , since that I time , I always stay in this hotel choosing the new room . Great ,nothing to complain about .staff is also very friendly in the hotel . Location is great easy with the parking.

Review 85：No self parking, valet was badly managed. Can not drop the car with bellman rather need to take the keys myself to the reception. Need to pass by the reception every time i needed to pick up my car. No hotel lobby, so cant relax in the lobby when back from a long walk. Front desk staff were short tempered, concierge was not helpful, when asked to help with some bookings, he asked to search the web for the event page and make a booking.

Review 86：Location is exceptional and accessible to the Duomo walk. Hotel renovated nicely.

Review 87：The whole experience from arrival to departure the staff went out of their way to make sure everything was satisfactory ☺ The breakfast buffé is a must

Review 88：The photo of the hotel which is showing here pictured the entrance only which is the only bright spot of the hotel. I can describe the hotel in one word; gloomy! From the reception to breakfast restaurant it was so dark and smelly, like a sewage smell! I felt depressed. Also, it was crowded with the terrible crowd, noisy and in pleasant.

Review 89：The location of the hotel.

Review 90：Room service restriction upon requesting iron and table. They refused to provide them due to unjustifiable security reason!!!

Review 91：Location of hotel and lobby

Review 92：Breakfast was atrocious; scrambled eggs overdone, fruit bowls left empty, no bacon or sausages (due to clientele perhaps), sweets too sugary. Room facilities were mediocre. Internet was simply not available during our stay.

Review 93：Location is brilliant.

Review 94：I felt badly let down as I booked an executive room as part of our honeymoon at considerable expense and got a small family room with poor bathroom facilities tucked away in the olderst and un refurbished part of the hotel. I had worked on business on a large conference here some years ago and had a good experience, so was very disappointed

Review 95：Lovation

Review 96：Nothing not to like about the Hotel and all staff except 1 ( Savo ) The Wifi wasn't working for most of our stay and when we enquired about it and he responded with a very loud and direct NO to Fara. One word of advice to Savo there are better and Nicer ways of Saying NO than the one YOU chose.

Review 97：Location is perfect for central Milano not far from anywhere if you want to shop and eat.

Review 98：I had to send a package by courier, the concierge wanted cash direct and was unable to charge it to the room. Concierge acted like it was a bother for him to answer questions regarding sending a package and information on the Expo also.

Review 99：Great location just next to Duomo.

Review 100：Free wifi is very slow and need extra cost to upgrade to a faster version. Lobby is nice but the room is a bit old style. No ironing board provided.

Review 101：Unbeatable location, very convenient for walking to attractions or to Metro.

Review 102：We could not get confortable services. Almost all staffs there are not so good. Especially very hard to find concerges. Breakfast is also terrible.

Review 103：location is only good point.

Review 104：Coulnd't get wifi to work properly. Somewhat too crowded breakfast - had to fight our way to the buffet :-) Felt a little out of place as Europeans, as most other guests where from the Middle East - a little unexpected when in Milan.

Review 105：great location, spacious, staff as friendly as you would expect at a hotel of this caliber. Got upgraded to suite, which of course was very positive! Staff showing up with extra towels in the evening was a nice touch.

Review 106：Room was adequate and clean but not half as luxurious as seems in photos or as inviting. We didn't have a view though we paid for one of nicer rooms. Still the location is perfect!

Review 107：Location, beautiful lobby, helpful staff, very modern. Breakfast really wonderful.

Review 108：Expensive parking Wifi only 24 hours then you have to go back to the reception for new pass word and so on.

Review 109：Location super Safe box at reception Breakfast

Review 110：Only thing that could have been better - internet was a bit difficult. We found this, however, to be true all over Italy, everywhere we stayed.

Review 111：Location was right next to the Cathedral in Milan - excellent. Room was clean and comfy. The breakfast buffet was huge and had something for everyone. The bed was firm, but comfortable. The staff was great. Loved the hotel, great find!

Review 112：The rooms were hot , and we couldn't sleep ! We changed the room and still hot , and they did not accept to change to the new rooms

Review 113：The location and fast service

Review 114：They don't give us one or 2 bottle of water like any other hotel that they give to costumer for coffe or tea in the room and Wifi very poor

Review 115：I like location and the bar in the hotel

Review 116：Price wise is neutral. A little bit exp for a night staying. Breakfast needs improvement.

Review 117：One of the best location in Milan just behind Duomo Church. Easy access to all shopping area and central station as well.

Review 118：The location of this hotel is perfect for shopping, restaurants and being in the heart of Milan. We always stay in the newly refurbished rooms and they are lovely. Very spacious, clean and modern. The service is excellent. Always accomodating even for early checkin or late checkout wherever possible. And the bar and nibbles in the afternoon is a great place to have a drink. The new gym is also a great addition.

Review 119：Difficult access and very expensive parking. The room was central with very low light and no window view ( room 135 ).

Review 120：The location : very central. Good breakfast with excellent service.

Review 121：My name is Ihab Wasef, and I stayed at the Rosa Grand Hotel, Milan from June the 28th - July the 1st. My room numbers are 161 and 162. My stay at the Rosa Grand included many problems and difficulties. The first being, when I booked my two rooms, I asked for them to be on a high floor. They put me on the first floor. The second being, I requested a nice view. There is a building in front of our windows blocking our view in both rooms. The third being, my booking was for the two rooms to be connected. The door connecting them wasn't working. When we close it, we can not open it again. So I can not enjoy the privilege of having the two rooms connected. Our fourth issue which also happens to be the worst one, the magnetic key had problems opening our doors for five times in the first day. We came to Milan to only stay 3 days so it is very frustrating and time wasting to have this problem 4-5 times everyday. Also, our rooms are very far from the reception, and each time the room key does not work, I need to walk all the way back to the reception to inform them so they can send someone to open the doors with the master key. Even when I tell them about this problem, they are not able to fix it. This problem kept delaying our schedules, as well as it being very tiring. Also internet has to be re-activated every day & one night we couldn't have internet & reception requested us to go to reception to fix it at midnight while we are tired & room are very far!! Although the hotel is very luxurious and new, the problems mentioned above have ruined my stay.

Review 122：Great location & luxury rooms

Review 123：the breakfast was good but could be better, not a lot of varieties.

Review 124：the location is perfect, the room was clean with a cool design. staff very friendly and helpful. had a great time in this hotel.

Review 125：The location is fantastic for shopping, it's near Metro station with a few minutes walk .. The hotel is very clean and staffs are friendly & helpful!

Review 126：The cupboard nobs were not practical to use. I struggled to open them each time. It was great to have a kettle and coffee and tea but there was no milk. The bed was too hard, could have been more comfortable.

Review 127：The room decoration and lay out; it was clean, tidy, well designed and good quality. I generally enjoyed my stay very much!

Review 128：There was a weird smell if I turn of the ac. In my standard room. The bathroom shower is weird that the water goes on the ground of the bathroom I never bought that exist in 2015. The breakfast verity in the first impression was wow but actually there is nothing to eat it's all either not tasty or there is nothing just a huge stand with same thing. its not a 4 star hotel maybe 3 star.

Review 129：I loved the location was amazing. Cleanass of the hotel. There cakes were amazing.

Review 130：Hotel charged my credit card 10 days before, at the time of arrival we had to pay the same once again and I still wait for money back for the first payment. It id very unusual this payment policy :-(

Review 131：Very good location, good breakfast

Review 132：our first night the room was not air-conditioned and we insisted to change the room which took a while. I advise to reserve a deluxe room or to choose a room with a view other than the emergency exit

Review 133：staff help, location

Review 134：room service could improve, they wanted to charge 8euro for delivering ice to the room.

Review 135：The Hotel is conveniently located in the Centre of Milan, this is my four stay at this hotel, they have refurbished most of the rooms.

Review 136：Too much waiting time to get anything done; calling room service, calling the front desk, inquiries with staff, etc. I assume this is due to the Expo, which certainly is not their fault, but it was a bit irritating. At one point my room key didn't work and I had to wait in line for 15 minutes just to get a new key and get back into my room.

Review 137：Fantastic location for a reasonable (comparably) price.

Review 138：Not applicable.

Review 139：High quality facilities and service in an ideal location close to the Catedral and the pedestrian shopping area. A most suitable base for a visit to Milan.

The Fine Print

Please note that guests are required to show the credit card used to book the non-refundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card.When booking more than 5 rooms, different policies and additional supplements may apply.