Club Hotel Riviera Montenegro

Club Hotel Riviera Montenegro descritpion

Club Hotel Riviera Montenegro is peacefully set on the outskirts of Herceg Novi, within 3.1 miles from the Old Town. It is surrounded by greenery and has a sandy and concrete, 700-metre-long private beach.
The elegant, modern rooms are decorated with pastel colours and wooden furniture. They feature private balconies with views over the Adriatic.
You can start your day with a rich buffet breakfast and taste Mediterranean and European cuisine at the buffet dinner.
Club Hotel Riviera's beach restaurant serves lunch, snacks, coffee and refreshing cocktails.

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The staff speaks English——Club Hotel Riviera Montenegro's staff speaks:Serbian,Italian,English
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Facilities of Club Hotel Riviera Montenegro

Outdoors ：Outdoor Pool | Grounds | Terrace

Pets ：Pets are not allowed.

Food & Drink ：Bar | Restaurant with Dining Menu | Buffet-Style Restaurant

Internet ：Wireless Internet Hotspot is available in all areas and costs EUR 5 per hour.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Languages Spoken ：Serbian | Italian | English

Reviews for Club Hotel Riviera Montenegro

Review 1：Very narrow approach road to the hotel. Morning collection of the garbage. where smell was terrible. Staff tried to washed it out but just partially. Food (vegetables) for the kitchen was left on the ground behind the kitchen. Knowing that it will be washed but picture was not nice.

Review 2：Position of the hotel and beautiful view. Clean beach and services provided at the swimming pool and bar.

Review 3：No wifi in the rooms, TV was also not working.

Review 4：Friendly reception, we had a extraordinary of season discount through booking.com, so we cant complain at all. Including breakfast and diner! Breakfast was fine, diner, so so.

Review 5：1. Cleanliness of the hotel was severly lacking (see photos) 2. Upkeep of the property was not acceptable (see photos) 3. Lack of wifi throughout the resort (I find this completely unacceptable) 4. Inclusive food was bland and basic - nothing that impressed 5. Upon checkout I was advised that I had a balance for "taxes" that I was under the impression had already been included in the price

Review 6：The properties location encourages relaxation, that's a positive but if you are traveling from an airport it's a lengthy journey.

Review 7：Recepcionist women was very rude person. Employees look unhappy. The place look like social facilities area rather than hotel Balcony and wc was so dirty. So, no reason to go!

Review 8：The only good thing was Breakfast.

Review 9：Wi-fi was not available for 3 days. It is always not available in the room and wi-fi in the reception and pool was not functioning. In the room there is no even any hotel guide, no mini-bar, simply nothing. I do not suggest this hotel to any visitor especially the ones coming from foreign countries due to no wi-fi.

Review 10：Beach of the hotel is only thing!

Review 11：Expensive for what it is compared to the other accomodation in Montenegro A little far from Herceg Novi

Review 12：The pool is nice and big with a beautiful view

Review 13：If we could say "no WI-FI in whole hotel" but that doesn't matter. Book doesn't require a WI-FI :)

Review 14：- View like no other - Great stuff - Great rooms - Amazing pool - Great private beach - Great breakfast In one word... PERFECT!

Review 15：The restaurant is a mere nightmare! with dirty plates and food next to inedible. Small tiles in the pool are falling off. No wi-fi except for reception area, off and on.

Review 16：Great location, stunning views.

Review 17：Bad trained staff, no any experiance especially in the main restaurant , not so much polite , pool bar staff as well not polite, arogant, cleaning needs to be improved

Review 18：Beach, pool, rooms

Review 19：staff at the pool bar very unpolite and arrogant , bad service in dinning room , young manager unprofessional , cleanliness of the rooms not so good

Review 20：good location, nice and polite staff at the reception , very nice beach , clear water

Review 21：the floor was dirty when we arrived and when we asked 3 times for it to be cleaned the staff didn't even apologise.. it was finally cleaned at the end of our week there... but everything else was so perfect in the end it didn't matter...

Review 22：this place is fantastic - very relaxing and such a romantic setting.. go for organised day trips from Herceg Novi or rent a car as no buses..

Review 23：Staff could be very rude when they wanted to. No concept of customer service. Very unpleasant and unhelpful At times. No wifi in rooms. Whole complex looks very dated, specifically dining hall which felt very school dinner like. Just very basic and no where near a 4 star level. We were told we got late check out but they called us to say we had to leave by normal check out time because they overbooked. Lots of little flies in the bathroom and in the room. Fridge not working properly. Nothing was complimentary. No yea coffee or water which should be standRd in a 4 star hotel.

Review 24：The room was very nice. Modern clean with spectacular views. Free parking when available. Some of the staff who we're working in the dinner hall were very helpful and polite. Pool area was nice. Good choice of food with free wine but 4 star worthy...it was a bit dated. You would get better in a 3 star hotel

Review 25：Could be a little cleaner but that's being picky

Review 26：Staff were incredibly helpful! We were upgraded and taken care of very well. Reception was very helpful. The pool bar staff even made custom cocktails for us. Would highly recommend, it has a stunning view!

Review 27：Too dark bathroom.

Review 28：Comfortable room with well working air condition and view on the Bay, Herceg-Novi and outdoor swimming pool, tasty dishes, supportive open and talkative personel, relaxing swimming pool, nice beach with showers, long opened bar.

Review 29：Only issue was the location of the restaurant- which is difficult for older visitors- lots of steps.

Review 30：Quiet , comfortable, food was good, and the staff really tried hard. Even planned our daily trips, which was great

Review 31：1. Although the hotel was a bit out of the way! The quiet and peace made up for that. Was nice to get back to a peaceful location after a busy crowded day in the town. 2. Lack of shopping facilities, supermarkets close by ect.

Review 32：1.Good value for money. 2. Nice and peaceful. 3. Beach at the bottom was very remote, quiet and not crowded. 4. Breakfast a good standard and a good selection with friendly service. 4. Good views from hotel room.

Review 33：Yes I made a mistake when booking however the was completely ripped off by the hotel, no empathy for the guests what so ever, even though Booking.Com agreed that I was in the right and promise to reimburse me. I could write a book about the poor standards and service, great pity as could be a lovely hotel.

Review 34：Location to die for, what a great pity that it was spoilt by management and staff that have no interest in showing any hospitality to their guests.

Review 35：The restaurant tables are fairly in used condition and could be better cleaned. The baby chair is old and unsanitary - ants started coming out one time during the usage which was extrmely upsetting for us. During our stay, receptionist verbally attacked one of the guests (17-19 year old girl) who returned 5 minutes after check in to state that the room key is broken. The receptionist was extrmelly agressive and stated that the girl is to blame. Receptionist started screaming ''You should be more polite young lady... I dont want to communicate with you on that level..!'' The young girl was completely confused as she was very reasonable and calm when she stated her case to the receptionist. Once the girl left, the manager came and asked what is going on, the receptionist claimed that the girl was abusive and aggressive and went on to say that if she was the owner she would kick them out immediately. I was completely shocked to witness such behavior at a 4 star hotel.

Review 36：The beach and the swimming pool is excellent. The resort is very family friendly. The food is good. Location is fairly quiet with not many outsiders wandering on to the location. It should be noted that we stayed late in the August which might be a low season for the hotel.

Review 37：WiFi just in reception are in another building or on pool area but all ways down. Network with cable don't work and nobody wants to help. The toilett are very dirty after clean up too. The breakfast is everyday the same.

Review 38：Modern room, the panorama and the pool area are great but no good beaches in this area.

Review 39：No wifi in the room, wifi available only at the reception and pool bar, but also there very hard to connect due to lots of guests trying to connect. Access to hotel is not the best, as there are narrow streets, and lots of houses on the way to Hotel..

Review 40：Beautiful beach, swimming pool, kind staff, beautiful sea view from the room, relatively quiet atmosphere, very comfortable...

Review 41：-Very Rude Hotel Personel -Seemed like staying in a military village because of the exagerated security. -Very acquisitive management. -Very expensive extras..

Review 42：Hotel is in best place available if you accomodate in Herceg Novi

Review 43：We came to the hotel after midnight - there was nobody in the reception desk who spoke English, the check-in time was more than 30 minutes because of the communication problems; strange smell from the air conditioning - we had to change the room - the second one was ok; badly trained staff in the restaurant - during breakfast I was making a big coffee in the coffee machine, suddenly a staff member came and pressed the "stop" button not letting me have more coffee in the mug, then he took 2 spoons and put them in my coffees...; generally mess around the hotel buildings - weeds everywhere, dirty windows in the halls, dirty window in our bathroom; this is not European 4-star hotel standard

Review 44：great views, good location outside the city for a calm stay

Review 45：Rude and unprofessional staff at check out at the reception. When we told them we wanted to have a look on our phone regarding bookings.com bill - because the hotel told us one price at check in and a different one at check out - they came three of them and I felt intimidated by them. I checked anyhow and they were right regarding the bill - but come one - mafia behavior ,I think i have the right to check a simple thing as a booking price i was quoted before paying. Otherwise many new amateur staff. Room cleaning poor. They just did the bed and changed the towels. Nice staff around the hotel - but a bit pushy when in the middle of the breakfast they knew that we were checking out (how?) and gave us a paper to fill out regarding our opinions...I had to talk with my food in my mouth :(

Review 46：Nice beach and pool. Way too many children in the pool - so if you dont have children - dont go. Large private beach :)

Review 47：No free WiFi despite very high Montenegro roaming costs, most people don't speak English although they are friendly. Location is slightly remote and the road there is very narrow. Lift is for "half floors", i.e. you always have to take a few steps - not for handicapped

Review 48：Room is very modern, pool area is very trendy, half-board food was simply great, views are stunning, helpful staff, good parking. Surprisingly strong for Montenegro's somewhat underdeveloped hotel sector!

Review 49：Loud music from the pool late in the evenings, specially because there were no guests present. Seemed to be a "staff party"!

Review 50：The location.

Review 51：Ridiculous: un-hygiene Need to be checked by regulation!

Review 52：great location

Review 53：Limited internet in rooms

Review 54：Beauty of location & ferry access to city

Review 55：Service

Review 56：Location , staff at the reception

Review 57：Internet it's bad wifi bad, bad, bad

Review 58：Messy restaurant tables...

Review 59：Swimming pool is nice!

Review 60：Beautiful location, clean waters, friendly staff. I would recomend to a family holiday

Review 61：Unprofessional staff and really low level of hygiene. No wifi in rooms. Old sunbeds at the beach..

Review 62：Warm sea :)

Review 63：Ne placajte prije nego vidite. Ne vrijedi ni pola cijene.

Review 64：Missed wifi in the rooms.

Review 65：Great staff, especially Maja in the animationteam, nice rooms, great pool and beach, and good breakfast. A view to die for!!

Review 66：Excellent views, lovely staff, good food

Review 67：Beautiful pool and beach

Review 68：No internet inthr room no mini bar they close the bar very early

Review 69：Beach location pool

Review 70：Food wasn't nice, icecreams way over priced, air con not good enough, shower In room was broke, no snacks at the bar ie no nibbles,

Review 71：The sub

Review 72：Tiles from the pool's bottom detach...

Review 73：Location and views

Review 74：Od osoblja do usluge, sve je bilo vrhunski

Review 75：There was no wifi at the room and very hard to connect at the bar it wouldn't work the stuff were very slow

Review 76：The view was nice

Review 77：nice room, pleasent and helpfull staff and a great view.

Review 78：it was too expensive for the service it offers

Review 79：The location and the area

Review 80：Where should I begin? The breakfast ends at 9:30. You should carry your own luggages. All extras are very expensive, because the management knows that there are no supermarket nearby. Lots of Russian families with lots of kids and lots noise on the beach.

Review 81：The beach is beatiful and long

Review 82：No chance for a walk, taxi is needed to get to any place of interest: shops, cafe, restaurants. Except those few at the hotel

Review 83：Best place in the neighborhood and very helpful and friendly staff. Ask for Slavka at the reception (works there), your best advisor

Review 84：We did not have hot water 2 days of a 3 day stay. Frontline staff blamed the rainy weather and had quite a defensive approach. At no stage did they apologised and attempted to find a solution. The only wifi access is in the reception area. The dining facilities is not worth the 4 stars this place has - resembles a school hostel. The "sea view" is through a row of high trees n front of you. The glasses in our room was not washed, or clean ones supplied in 3 days of stay.

Review 85：Zero

Review 86：Dinner selection was rather limited. Food quantity was marginal.

Review 87：The seaside location is great. Away from the city. The staff was helpful and willing. Free Wi-Fi was available at the lobby. Mid May seems to have nice advantages regarding weather and not too many visitors.

Review 88：Maintenance

Review 89：Staff

Review 90：Bad breakfast

Review 91：Beach

Review 92：no flaws in this hotel

Review 93：Arrived at the evening,no water on the hotel. Rest of the stay, water only two times a day. 4 star is a joke :(

Review 94：The clean. The services. The staff. Everything!!!

Review 95：Nothing.