Karuizawa Prince Hotel

Karuizawa Prince Hotel descritpion

Karuizawa Prince Hotel boasts a fitness gym, 7 dining options, a large-scale shopping mall with 240 shops, various golf courses and on-site ski slopes. Guests can choose to stay in simple rooms in the East or West Building with free WiFi, or rent out a cottage with a spacious living room. JR Karuizawa Train Station is a 5-minute drive away, and a free shuttle from the station is also available.
JR Tokyo Station can be reached with a 70-minute ride on the bullet train from JR Karuizawa Station. Prince Hotel Karuizawa is a 10-minute drive from Lake Kumoba and a 25-minute drive from Shiraito Falls. Buses to Haneda Airport depart from the north gate of Karuizawa Prince Hotel West.
Guests can soak in the hot spring bath or simply relax with a spa treatment. Bicycle and ski equipment rentals are available and a coin-launderette is on site. Guests can enjoy playing not only tennis, table tennis and bowling but also skiing and snowboarding during the winter season.
All rooms feature a flat-screen TV, a safety deposit box and an electric kettle with green tea bags. Japanese Yukata robes and toothbrush sets are provided for all guests, while the en suite bathroom comes with a hairdryer.
Dishes served for dinner include sushi, sukiyaki and shabu shabu featuring local Shinsyu Premium Beef. Italian and Chinese cuisines are also on offer at the restaurants on site. Guests can enjoy drinks at the Sakura and Maroon lounge/bar. For breakfast, guests have the choice of either a Japanese set meal or a buffet-style meal featuring local produce.

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Facilities of Karuizawa Prince Hotel

Outdoors ：Grounds

Ski ：Ski School | Ski Equipment Rental (on site) | Ski Passes Available | Ski-to-Door Access

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar

Internet ：Free!WiFi is available in public areas and is free of charge. | Free!Wired internet is available in some hotel rooms and is free of charge. | Free!WiFi is available in some hotel rooms and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Languages Spoken ：Japanese | English

Reviews for Karuizawa Prince Hotel

Review 1：Very limited options of restaurants inside the hotel. Shops and food court in the outlet mall close way too early.

Review 2：The location is excellent, very convenient. Ski area and outlet mall are both within walking distance. Hot spring is great too!

Review 3：the cottage's door not sealing well, some cold air enter the house. small room's heater not enough heat.

Review 4：Good facility, kids love the sky field beside the cottage, quiet environment, responsive and helpful staff, easy to access, cottage's location very near to car park. The next door premium outlet is superb.

Review 5：Extra charge for hot spring.

Review 6：Extremely convenient location. It is a place perfect resort for family with kids and elderly. Every thing is within walking distance including ski school, ski lift, shopping mall, hot spring...... with variety of activities so those who don't ski can also enjoy.

Review 7：The hotel was old and the room was small. Hot spring was opened at very limited period during the day and was too small to accommodate the large number of hotel guests.

Review 8：It was close to the ski resort and a shopping mall.

Review 9：The distance from our hotel room (a cottage) is far and require shuttle bus from train station to hotel lobby, and then a buggy to the cottage is tedious. But guess that's the concept of cottage living.

Review 10：The staff are generally helpful and polite. Mr Otaki - concierge from prince hotel west was truly helpful in ensuring we made it out to the Karuizawa train station so that we can take the Shinkansen train on time to tokyo.

Review 11：children's sledge and playarea was closed. nothing for kids who cannot skii to do

Review 12：it has a caddy 24/7 that can bring us to wherever in the resort and it comes really fast!

Review 13：The hotel itself was a bit old but all facilities are still very clean, we had a room nearby to the outlet exit and onsen entrance so it was great!

Review 14：A one stop spot to entertain everyone. Snow park for my toddler, onsen and outlet shopping for me and my husband

Review 15：We couldn't order room service as there was a language gap, The operator kept on forwarding us to room service and once answered, the phone went dead. To be fair, we spoke to the front desk about it and they were apologetic and wanted to do the ordering for us but we were already out and on our way to the shopping/restaurant area next to the property. Breakfast could have more 'no meat' hot meal option.

Review 16：Loved the log cabin and the fact that my kids could have their own space in the room. The cabin was really cosy and wifi connection was pretty good. Housekeeping was pretty prompt as well and cleaned the room well. Loved the fact that the shopping outlet was just 5-7 minutes walk away. The kids enjoyed the snow activities- ski, sledge & snowboarding..while mummy & daddy enjoyed chillexing at the cabin..

Review 17：Concierge service center, just one minute from the station. Staff is very helpful for luggage storage and guidance for sight seeing in downtown. Stay at East wing-a very nice cottage and next to ski slope.

Review 18：Booking.com system ,we order 4 person /room but it showed 2 person /room in prince hotel system,it's really bad.

Review 19：Nice service from prince hotel.

Review 20：The only 2 things we did not like - no aircon during the day and it was quite hot we were there oct 26 to 27, the bathroom had a funny smell. I think it needed better exhaust facilities

Review 21：beautiful location, wonderful scenery, smmell of clean mountain air and scent of pine, good food.

Review 22：Access to onzen wasn't complimentary - that was not obvious during the booking which stated that the facilities included fitness and onzen

Review 23：Cottage had heated floors which made the temp very warm and cozy

Review 24：The price of food and restaurant in the hotel a bit too expensive. However, you can find many delicious food and sweet with fair price at city center (Ginza Karuizawa) which is not far from Karuizawa train station.

Review 25：The hotel is in very good location and have many activities and facilities that will answer vary ages traveler. One night is not enough for this place. I recommend to stay here at least 2 nights.

Review 26：Cozy cottage with high level of cleanliness and comfort. Dedicated Japanese home-design style. Simple but blend in with the natural beauty of Karuizawa.

Review 27：The room is small and a bit old. The triple room is actually a double room with an additional bed, which is weird...still costly.

Review 28：The location is really good. Close to the shopping plaza and the station.

Review 29：breakfast was amongst the worst ever encountered, staff were "robotic" very old hotel with very poor "wooden huts" NO GYM??

Review 30：nature and the vastness of this hotel, proximity to the shopping centre

Review 31：beds are all single size unfortunately ski gear rental price is a bit high

Review 32：walking distance to ski field, and shopping mall, nice and quite cottage, friendly staff 1 hr from Tokyo center

Review 33：It is definitely over-rated. Staying in the cottage was a nightmare. It was old and smelly. My daughter was also scared by a big spider while taking a bath in the bathroom that was even worse than any 1 star hotel. It didn't worth anything.

Review 34：Its quite pricey for a room that was confortable but pretty basic.

Review 35：The location is very convenient. Frequent shuttle to ski area and to station. Walking distance to outlet mall. Comfortable and clean rooms, pleasant staff

Review 36：The Prince hotel group promoted their venues to the detriment to the rest of the town. Shuttle buses were quite full and the ski resort was very crowded on Sunday to the point of the runs being dangerous.

Review 37：convenience of everything. room was nice with a great view. I booked the ski pack ahead and our equipment was waiting for us in a locker so we did not need to wait in the long line for gear.

Review 38：The door should have an internal security latch.

Review 39：I chose to stay in one of the cottages at Karuizawa Prince East. Nice experience intead of the regular hotel stay. The best part was the waking up to the snow scene just at your door step. Will definitely stay here again!! :)

Review 40：We were a party of 4 adults and 3 young kids. We stayed in a cabin for 8. It was the best part of our trip to Tokyo. It just started to snow. So we spent 2 wonderful nights and woke up to beautiful scenery just outside our windows. Our kids enjoyed playing in the snow after breakfast. Staff were very helpful. When my husband was hurt at the ski resort, they helped bring us back to our lodge for our passports and called a taxi to bring us to the clinic. The place was well kept and clean. Definitely planning to be back there.

Review 41：Equipped with Internet, but so unwilling to provide. Hard to imagine it happens in Japan. An English-speaking front desk female staff spares no effort to avoid offering help, though I do not know her name. A rare experience Japan, a nation that is well-known for its courtesy and hospitality.

Review 42：Cottage is spacious. Warm and comfortable on arrival.

Review 43：Little tired looking. Some renovation to the rooms seem needed.

Review 44：Well located from station. Can reach on foot. Big room. Well organised shuttle service.

Review 45：Such a beautiful view when i entered into the room. and believed that the feeling will absolutely change depends on the season. Staff are very nice.

Review 46：Good service

Review 47：Nothing

Review 48：Everything was excellent!!! Love this place, absolutely want to back here.

Review 49：the loacation is quite far from the lobby so we have to wait for the mini car to pick up.

Review 50：Room and facilities are fine.

Review 51：Very close to the mall snd shuttle bus to go anywhere around the resort

Review 52：Location was great!

Review 53：Toilets and bathroom need to be spruced up

Review 54：Very pleasant resort

Review 55：Not so much good food around the resort. Just average foods

Review 56：Best location for everything

Review 57：Free shuttle bus to station, staff friendliness.

Review 58：Perfect day in Karuizawa

Review 59：special place for holiday, nice location, just walking distance to shopping mall.

Review 60：very good

Review 61：Good location, convince facility

Review 62：Onsen not close to the hotel and subject to charges

Review 63：It's perfect location and vast spaces

Review 64：old need to be renewed

Review 65：the bed is very comfortable

Review 66：Air conditioning

Review 67：Spacious room

Review 68：Very busy lobby, always crowding with people!!

Review 69：I think the hotel much suits for driving travellers. Room is big but not very clean.

Review 70：The bus service was excellent. The drivers were very helpful. They are the first face you meet.

Review 71：no offer free water

Review 72：hot spring

Review 73：The price of hot spring for hotel stayer is a bit too high

Review 74：There are free shuttle bus service to take u around

Review 75：Too expensive, not valuable to the price.

Review 76：Breakfast.

Review 77：Service and location. Staffs are very helpful.

Review 78：room carpet quite old with stain

Review 79：good location；near shopping plaza

Review 80：Paying for everything else considering the cost of the room

Review 81：Free onsen

Review 82：No air conditioning in the room

Review 83：Good location

Review 84：The wifi is only oN the lobby and Need air conditions on summertime.

Review 85：there is no WiFi service in the guest room.

Review 86：the place is pretty good!

Review 87：Environment is good!

Review 88：A old hotel w very basic furniture And facilities

Review 89：Near to the Prince shopping outlets

Review 90：Good

Review 91：the cottage which I stayed is up the slope and is comfortable .There are 3 toilets in the cottage.

Review 92：Room doesn't have enough space, hot spring isn't convenience and small area.

Review 93：no air-con

Review 94：clean and good window view

Review 95：no

Review 96：Comfortable

Review 97：Hotel restaurant rather expensive compared to offerings at the shopping plaza

Review 98：Location, hot spring, shuttle bus to the shopping plaza

Review 99：If we can drive my car and park next to the cottage, which is more convenience for us to go out.

Review 100：Cottage are good, service also really good

Review 101：If they can provide WIFi inside the room would be much better.

Review 102：The cottage is really nice, feel like home.

Review 103：none

Review 104：The staff are friendly and hospitable; good location near shopping mall; near train station, definitely coming back to stay here again.

Review 105：Everything's perfect

Review 106：None

Review 107：-Landscape of the property

Review 108：Convenience. Ski area at the back of the hotel. Three choices of buffet restaurants

Review 109：Free shuttle bus to and fro to the cottage.

Review 110：Things sold at the shop in the foyer are very expensive compared to the ones sold in convenience stores outside.

Review 111：Staff

Review 112：Near to ski and rental of ski area.Very Convenient location and also there is a shopping mall with food court nearby to Hotel.

Review 113：bus service stopped at 9pm

Review 114：convenient and clean

Review 115：Need extra bus or more bus schedule after 5pm Hotel onsen closing time was too early

Review 116：Transportation arrangement for famous onsen outside hotel

Review 117：No wifi

Review 118：The cottage stay is superb. Our family loves every minute spent there and the children had great fun with the snow. A scenic place as well

Review 119：little bit old

Review 120：environment

Review 121：No microwave

Review 122：Room space,cottage in the garden

Review 123：good location, very clean

The Fine Print

Please note that traffic or public transportation may be disrupted by heavy snow. Please check weather conditions beforehand.The public hot-spring bath is available for guests in the East Building (free of charge, bathing tax is applicable). It is available for guests staying in the West Building and Cottages for a limited time (charges apply). For more information, please contact the hotel directly.Guests with a dinner included booking must inform the hotel in advance of their meal preference: sushi or tempura. Sushi features delicate raw seafood with rice, while tempura is a fried seafood speciality.Children 6 years old or older are counted as an adult and charged a normal adult charge. Please make sure to book a room for the right occupancy.Free WiFi and wired internet is only available in Twin Room - East Building and Twin Room - West Building. Free WiFi is offered in the lobby for guests staying in the cottages.Shuttle service is provided to guests staying in cottages.Cottages located in the West building are equipped with fans and do not come with air conditioning facilities.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.