Hotel New Otani Kumamoto

Hotel New Otani Kumamoto descritpion

Hotel New Otani Kumamoto sells fast on our site. Just a 1-minute walk from Kumamoto Station, Hotel New Otani Kumamoto offers air-conditioned rooms with free wired internet. It features 5 dining options and massages.
Rooms feature a simple but comfortable decor with light natural colours. They are fitted with a flat-screen TV with satellite channels, a minibar and an electric kettle.
The Kumamoto New Otani Hotel houses a gift shop and a cake shop. It provides laundry services and drink vending machines.
Buffet restaurant Fontana Di Otani caters Italian-Japanese fusion dishes, while Senbazuru and Rindou offer Japanese cuisine. Shiki serves Japanese and Chinese food, and beverages can be savoured at bar Musashi.
Hotel New Otani Kumamoto is a 6-minute drive from Kumamoto Castle, and a 10-minute drive from Suizenji Park.

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The staff speaks English——Hotel New Otani Kumamoto's staff speaks:Chinese,Japanese,English
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Facilities of Hotel New Otani Kumamoto

Pets ：Pets are not allowed.

Activities ：Massage

Food & Drink ：Restaurant | Bar

Internet ：Free!Wired internet is available in the hotel rooms and is free of charge. | Free!WiFi is available in the hotel rooms and is free of charge.

Parking ：Public parking is available at a location nearby (reservation is not needed) and charges apply.

Languages Spoken ：Chinese | Japanese | English

Reviews for Hotel New Otani Kumamoto

Review 1：So far ... nothing

Review 2：- Very good location for train traveller- Friendly staff which helped me to contact JR office for lost tote. This is very appreciated!

Review 3：The room rate is a little bit expensive compared to room size. But compared to other hotels nearby is better.

Review 4：Very close to the JR station and city tour bus, you must buy the one day bus pass which is only JPY500 attached to 5 coupons for sightseeing locations. The new otani has very professional staff.

Review 5：Old fashioned, not close to center, no restaurants or other facilities at walking distance, I have been refused laundry collection being just 10min late

Review 6：Close to train station, quiet and staff courtesy

Review 7：It was really nice to stay in the hotel which provided excellence food and service. My husband and I will consider to stay there if travel in Kumamoto again.

Review 8：The location of the hotel can't be better! It's right next to the KUMAMOTO station, only 30 seconds by walk. The breakfast is abundant. The room price included breakfast is absolutely worth it!

Review 9：Hotel slightly worn out, room not clean (corner ceiling / walls blackish, dirty blinds)

Review 10：Location (next to JR Station and close to public transportation)

Review 11：The decoration is a bit old. The room is a bit small.

Review 12：The location is very convenient, few min walking distance from JR station. It provides bicycle rental service. Though it's so close to the JR station,it's not noisy at all (I stayed at 9/F.).

Review 13：Lunch buffet is full. I don't know I need to make a reservation before.

Review 14：Good location and clean. Nice and good service. A baby cot is reserved for me.

Review 15：This should be an old style hotel that we still need to use key to open the room door. The only uncomfortable thing is the bed. It is so hard that you can feel/touch the slingshot from the back, can't even sleep until we cover an extra quilt on top. Not a 4 stars hotel.

Review 16：The location is good, just next to the JR station. Also, staffs are nice and polite!

Review 17：Nothing.

Review 18：concierge who greeted us was so helpful and welcoming. He offered us great tips on where to eat. He spoke good English but we didn't get his name, unfortunately. The hotel breakfast was excellent, in terms of quality and variety. Room was very comfortable. Wifi in room was fast.

Review 19：nothing much to do near the hotel so still need to use tram to go to areas nearer to the castle for shopping and sightseeing

Review 20：clean, well maintained. The cafe has nice cakes

Review 21：No bad experiences. Staff was nice but not as "jump to their feet attitude of same hotel in Osaka...

Review 22：Nice little room with large double bed Rental Car across the street for our drive to Kosa town

Review 23：I came back to the hotel at around 7pm, planning to cycle back up to the castle to see it lit up at night. I was told a day finished at 7pm and so would have to hire another bike. This was disappointing as I presumed a day finished at 12mn.

Review 24：When I arrived early by train, I could hire one of the electric bikes at a very good price.

Review 25：It is far from major public transportation hubs (ie. bus stations) and tourists sites. Outside the hotel is mostly offices and thus, limited number of places to eat and do by walking. The building and technology is pretty old. No drink/snack vending machine inside the hotel guest floors.

Review 26：Location is right next to Shinkansen and JR station. Conveniently located to some public transport. Staffs are very nice!

Review 27：The decor and building is a bit dated as compared to other hotels I have stayed in Kyushu. Not much accessories in room and no bathrobe provided

Review 28：Location is excellent: next to JR, bus stop to castle is just next to hotel entrance Breakfast was nice

Review 29：Hotel location is excellent. Hotel front desk staff are very friendly and helpful. Hotel room is spacious and well decorated. We will definitely stay at this hotel again!

Review 30：Location is close to JR station but a bit far from city center. Nothing really in the neighborhood.

Review 31：Staff was helpful. Room is spacious and clean. Parking very close by.

Review 32：The room is very small. It is a distance from the center of the town. Needs to take the tram

Review 33：Fast wifi. Location is very near the station. Overall, a very pleasant stay

Review 34：Convenient location, near the railway station. Room was comfortable and spotless. Great buffet breakfast. I would certainly stay there on my next trip to Japan.

Review 35：Room was slightly outdated. But pretty big. 1 thing i find annoying is I booked the most expensive room because other rooms wasn't available at the time of booking but when i checked again 2 days before the trip there was other room being offered at almost 1/2 price. Could've saved some money there since we were only staying for 10 hrs.

Review 36：Nice Location. Close to JR train station. Car Rental companies. And just a few tram ride from central street.

Review 37：Hotel is close to train station and bus stop, just 2 minutes walk. Nice staff. The room is clean and provided with full aminities. The breakfast is good. Wifi is availlable both in the room and lobby.

Review 38：Room is a bit small

Review 39：Adjacent to JR station | staffs spoke english well and have a lot of documents prepare for guests | very value for money (my rate)

Review 40：It's right next to the station and was well priced when I booked it. Would use again if I'm in the area. About an 8-10 min tram ride to the main shoppong district and attractions

Review 41：Room is quite small.

Review 42：The location is excellent, close to amenities and the JR station. They serve a good variety of food at breakfast. The staff is very polite. We will definitely stay here again.

Review 43：Very helpful and caring reception staff. Extra-wide double bed. Spacious living room area with separate writing desk. Walk-in closet. Excellent wagyu teppanyaki chef in hotel restaurant. A wonderful stay.

Review 44：The location is good for rail travellers because the station is close, but there is not really a area arround where you can find nice places to eat or drink except for the station.

Review 45：It's very close to the rail station. The breakfast is very rich and good. The close station offers a variety of cafes, restaurants and ramen shops.

Review 46：a bit "oldish" as most of the New Otani hotels, but always in perfect conditions

Review 47：2 steps from the station Big room Staff very polite and helpful

Review 48：Everything about our stay underscored this hotel's commitment to provide an exemplary experience for their guests. Staff were very accommodating with our limited ability to speak Japanese, and both the quality and location of the accommodations were exceptional value for the price. We would come back to this hotel at the first opportunity.

Review 49：Rock hard mattress gave me poor sleep but the staff gave me another quilt and offered to change rooms (couldn't be bothered), so it was only a problem on one night.

Review 50：Good location next to the station and tramlines. ok sized room and good bathroom

Review 51：Staff's english isn't very good but they try their best to assist. Room size not big.

Review 52：Superb location and very helpful staff. Breakfast is wonderful. Location is amazing. It's quiet.

Review 53：Room was quite small

Review 54：Very convenient and close to some good shops and restaurants. As tourists it was easy to get around, would recommend using the tram service as it goes past lots of places of interest. Friendly helpful staff, quiet at night.

Review 55：When asking for an extension of the check-out time by only ONE hour, I was asked to pay an additional 30 % for that! That is really NOT customer oriented!!

Review 56：Almost everything, except ... see What didn't you like!

Review 57：the setup and interior is a bit old fasion, the DOUBLE ROOM is really tiny

Review 58：the location could not be better if you want to be close to thefast train and city tram station. the front desk is helpful. we failed to arrive at the hotel according to booked schedule, we also feel grateful that the hotel was generous and did not charge us one extra night.

Review 59：Although I had no specific issues with the facilities, it is an older building.

Review 60：Very courteous and friendly staff. Extremely personable service. Service goes above and beyond.Extremely close to the station. Cute little izakaya nearby. Convenient to the city bus. Convenient to activities.

Review 61：Near JR Kumamoto Station and tram station

Review 62：Great location. Room is clean and tidy.

Review 63：Great service.

Review 64：Location is excellent. One minute walk from Kumamoto Station.

Review 65：Classic style but with tidiness room.

Review 66：Great location.

Review 67：cheap price for good hotel

Review 68：The proximity to train & bus stations

Review 69：By the station and street car

Review 70：The decoration is a bit old.

Review 71：Great location, just next to Kumamoto Station. Staff is helpful, could speak English or Mandarin.

Review 72：The room is a bit small.

Review 73：Breakfast is really good.

Review 74：Room rate is too high, probably it is the conference season. Room a bit small.

Review 75：Good location, good service。

Review 76：small room，but due to Japanese hotel mostly are very small, so I would say not too small.

Review 77：location，room facility

Review 78：Close to station

Review 79：The Kumamon theme

Review 80：Great breakfast. Spacy room in Japanese standards. Location near train station, tram and busses.

Review 81：A fair distance from the centre of Kumamoto

Review 82：Very handy for the station Very nice breakfast

Review 83：as most Janpanese hotel the room and bed is small

Review 84：location is very near the station

Review 85：Good service ,very good

Review 86：The hotel is dated but comfortable and roomy

Review 87：Great location and wonderful staff

Review 88：Nothing

Review 89：Great location and the character room is really worth staying. The whole family enjoyed the room.

Review 90：Great location,friendly and helpful staff.

Review 91：No wifi in lobby

Review 92：Location

Review 93：No Onsen

Review 94：Near JR station, clean, comfort

Review 95：location

Review 96：Very big room, convenient location, staff speak Chinese

Review 97：Front desk crew is always super nice.

Review 98：Not even a staff to help for lugguage taking.

Review 99：Convenient location.

Review 100：Need transit to shopping area of attraction But old inside Comparatively expensive

Review 101：Good location to JR station, but need transit to shopping area

Review 102：no safe dated furniture

Review 103：location (near train station but far away from down town) value for $

Review 104：Right next to the JR train station. Great value for money.

Review 105：The room of my choice is quite small.

Review 106：It is just next to the JR station. The room is clean and neat.

Review 107：Comfort and convenience

Review 108：The hotel do not provide bottle mineral water and coffee.

Review 109：Walking distance to JR station.

Review 110：Old

Review 111：Convenience

Review 112：Good breakfast, location,friendly staff ,cleanliness

Review 113：No English TV, newpapers.

Review 114：Very helpful staff

Review 115：Great location to station. Friendly staff. Excellent wifi and large variety at breakfast. Staff spoke a little English too. Tourism maps available.

Review 116：washbasin is out side

Review 117：Good location

Review 118：The staff were very professional and helpful