Astoria Palace Hotel


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Astoria Palace Hotel descritpion


A 5-minute drive from Palermo Harbour, the Astoria Palace Hotel is 5 miles from the beaches of Mondello. It offers an elegant restaurant and modern rooms with free Mediaset Premium channels. Parking is also free.
All air-conditioned rooms at the Astoria come with a minibar and parquet floors. Each room has a fully equipped private bathroom. Free WiFi access is provided in the public areas.
Breakfast is buffet style and includes fresh fruit, eggs and croissants. Il Cedro restaurant is open for lunch and dinner, serving 3-course meals including Sicilian specialities and international cuisine.
The Politeama Theatre is 0.9 miles from the hotel. Palermo Cathedral is a 10-minute drive away.

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Facilities of Astoria Palace Hotel

Outdoors :Terrace | Sun Deck

Pets :Pets are allowed on request. Charges may apply.

Activities :Fitness Center | Solarium

Food & Drink :Restaurant | Bar | Breakfast in the Room | Snack Bar

Internet :Free!WiFi is available in public areas and is free of charge. | Wired internet is available in the hotel rooms and charges apply.

Parking :Free!Free private parking is available on site (reservation is not needed).

Services :Room Service | Packed Lunches | Car Rental | Shuttle Service (surcharge) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Currency Exchange | Baggage Storage | Laundry | Dry Cleaning | Ironing Service | Shoeshine | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Honeymoon Suite

General :Newspapers | Safe | Non-smoking Rooms | Elevator | Soundproof Rooms | Heating | Designated Smoking Area

Languages Spoken :Italian | French | Spanish | English | German

Reviews for Astoria Palace Hotel

Review 1:A city tax that came to us very unexpected. Would've liked to know before hand. I also was displeased with a staff member who disregarded the do not disturb sign on our door.

Review 2:The breakfast was delicious.

Review 3:The surounds were dirty and the staff was not particularly accomodating.

Review 4:It was a unique place with lots of surrounding ambiance and places to eat and see. Good for a change from other hotels in Palermo

Review 5:Far from historical city center. You need about 40min walk and the area around the hotel is not pedestrian friendly... Taxi costs btw 15€ and 20€ (depending on the mood of the driver) to go to theatro Maximo. Bus service is unreliable. We used the card "do not disturb" but the room service knocked once per hour (and woke us up) to clean the room.

Review 6:No welcome or smiles at the reception or elsewhere

Review 7:once upon a time it must have been a nice place, getting worn out now and needs up lifting. Sweet Italian style breakfast comfortable rooms free parking

Review 8:The breakfast was limited and not as appetising as we had hoped. The distance from the centre was further than imagined too.

Review 9:Hotel staff were very helpful and organised car rental for us.

Review 10:As I traveled out of season I realized that for a few euros more per day I could stay in 4/5 stars hotels around. Also there is no WiFi in the room.

Review 11:The free breakfast is really handy and the free parking space saved me at least 15 euros day.

Review 12:No wifi (that worked anyway) room needs a good makeover, bathroom door broken, air con/heating machine didn't work

Review 13:The best thing about the stay was that it was close to the tattoo convention venue that I was attending.

Review 14:the walls in the room were dirty; the carpet in the hallway was very dirty; the breakfast had nothing to do with a 4* hotel...; Internet connection (WiFi) worked only in the lobby; in the room there was a wired connection but not usable...; the hotel it's next to a very dirty area due tu the morning market of fruit and vegetables

Review 15:the complimentary parking was big; in about 40 minutes you can get on foot in the old town

Review 16:No shuttle bus to old town as stated on their Internet site. The information given by reception staff was sketchy & inaccurate ( to old town). Air con not working (possibly disabled as not summer months) bathroom fan not operational either.

Review 17:The buffet breakfast was excellent. Proximity to old town.Parking provided.

Review 18:The carpet are dirty and need changing, the location is not good, would be helpful if there is information of transports and excursions.

Review 19:We like every thing ,room food and service and would like to come back again.

Review 20:The area with the market. It was too dirty around but it is not the hotel fault. The city should do something about it.

Review 21:The staff was great. Very good breakfast

Review 22:Bathroom was not clean, the last guests hair was still in the tub. The 90% of the staff that we had interaction with (front desk, bar, restaurant) were unfriendly, rude, ignorant and unnecessarily aloof.

Review 23:The bed was comfortable.

Review 24:A substandard house on the outskirts of Palermo. Very basic and slightly unclean room, corridors with carpets which have not been cleaned for decades. Good for one-night ferry to plane transfer, but not more than that.

Review 25:Price. 65 Euro per night is really cheap for Palermo.

Review 26:Poor,very dirty area,rubbish on the streets.

Review 27:Nice hotel situated in poor port area.Clean room,tasty contindntal breakfast(what is rare in Sicily because most hotels serves typical Sycilian breakfast means..coffee and croissant),just 20 min to the city center.Close supermarkets and big local market with fresh fruits and vegetables.The closest bus stop is just 10 meters.nice view from the terrace -12th floor.ps.WiFi works also in rooms..:):):)

Review 28:Not the very big fan of the location. It was not that easy to get to the centre as city bus does not drive that often from the nearby bus stop. We did not liked that the WiFi was available only near the reception desk.

Review 29:We liked the breakfast.

Review 30:It's probably the oldest and most shabby hotel I've ever stayed at... HOWEVER, it was very cheap and perfect for one night in Palermo to go to the Palermo FC game at Stadio Renzo Barbera.

Review 31:The room was badly worn, not maintained and certainly not as the photographs shown. Our room was old fashioned, small with a very outdated bathroom, completely not as shown on booking.com. I understand this was not a high priced hotel, but it is rated as four star (plastic bathroom and mini bar glasses) and surely we can expect it to look modern as the photos show?

Review 32:The photos on Booking are absolute fake! The whole hotel facilities wereprobably ok in 1970s. The hotel is situated next to busy depot and thewhole area is flooded with litter. City center is 30 minutes by walking.Wifi only in lobby

Review 33:Poor check in experience with front desk - unfriendly person. Also, I picked a nonsmoking room but it the smell of the hallway was horrible. Stinking of smoke and the fragrance they tried to use to cover it up. Carpet was old and dirty. Not a new or modern hotel. There is no wifi in the rooms, only cable connection. Very inconvenient.

Review 34:Room was sparse but clean enough.

Review 35:Wi-Fi was only accessible in the lobby.

Review 36:Excellent breakfast, comfortable big bed, free parking, reasonable value for money. Good location to the city center.

Review 37:Location, the hotel is next to load and smelly market but if you are with car you can barely see it.

Review 38:For the price, it was a really nice and pleasant stay. The rooms were spacious and clean, the staff was friendly and helpful. I was almost canceling the hotel while reading all these comments but I am glad I didn't. Yes, the location is not the best, but it is not hard to check it before going, so I was aware of that. My windows were to that side where the market is but I couldn't hear a noise.

Review 39:Room does not correspond with the one presented in the Booking Reserve. Very old ang ugly. The toilet was clogged and the shower was broken. The air conditioning is noisy - 45db - impossible to sleep. After off the room was too hot. At 5am too much noisy in the market nearby. Breakfast very poor. Terrible experience, not recommend.

Review 40:Nothing.

Review 41:Rather not a 4 star hotel - its seems like it's best times were probably 15 years ago, everything looks old. The pictures provided are not what we actually saw. No wifi in the rooms, very poor wifi available only at the lobby. Breakfast was not bad (even though exactly the same each day), but because of large numer of guests the staff was not able to keep up with cleaning and refills. The city of Palermo is dirty, but the hotel's surrounding was even worse - rubbish and stink from the food market nearby.

Review 42:Clean place, spacious room with balcony. Very good air conditioning. Nice terrace on the last floor. Good location if you want to go to Mondello beach. Friendly staff. Pretty good price.

Review 43:WiFi was only accessible in the foyer. Long way from nearest bus stop - taxi essential, as parking is a challenge in Palermo.

Review 44:Lovely clean hotel offering all amenities. Ample parking.

Review 45:The location was not so great, even if in the front of the hotel is a station bus they come verry hard, if in the mornig it's ok in the evening you should be prepared to walk to the hotel from the citer center 30-40 minutes

Review 46:The room was very big and the breakfest very good

Review 47:Wi-fi connection was only active in the lobby. The hotel was a bit far from the city center. The WC was not as clean as it should be.

Review 48:Reasonable value for money.

Review 49:The free wifi is available only in the reception area. There is cable internet at home. Both the cable and wifi are kind of slow.

Review 50:Staff is very helpful and kind. The hotel is a 4-star one and provides 24-hour reception, good for my late arrival.

Review 51:AC was not operating well, corridors were a little bit dirty, WIFI only in the lobby (cable internet in rooms)

Review 52:Good breakfast, nice service, pretty views from the drink bar on the roof, good location

Review 53:a bit far from the city centre

Review 54:good value for money, clean rooms, bedding and towels changed every day, very good breakfest (fresh fruit and bakings), roof tarrace on the top floor (incredible view of the city) with a bar and cloistered area for sunbathing

Review 55:The hotel is old and located in the very dirty part of city, very close to wholesale fruit/vegitable market. So, the smell from this market is horrible and the garbage lying around on the street. The staff wasn't helpful and pleasant at all exepting one lady. The breakfast was very poor and not tasty. Even in 3-star hotel I usually find better choice. Bathroom equipment is very old and somewhere even rusty. The towels wasn't very clean and there were some spots.

Review 56:The price for room was low. And it's the only good thing.

Review 57:Photos are not genuine. rooms are very ugly. in every room ac is leaking from the top in the middle of the room. Location is a disaster. this hotel is so overrated!!! never going back.

Review 58:Breakfast and nothing else.

Review 59:I originally booked for a room with twin beds. But when we checked in, we got a room with 1 queen-size bed. I complained about it at the front desk, and my friend and I were immediately given a room per my original request. Free wifi was available only in the lobby area and not in the guest room. The location of the hotel was a bit far from the city center and major attractions. Just a few meters away from the hotel was a fruit and vegetable market and a number of trash bins lined up the side walk adjacent to the market. If you need to catch a bus to get to the city center, you would have to pass by the smelly street where the trash bins were standing. It was a daily ordeal that we had to bear. In addition, we arrived in Palermo in July, one of the peak months of summer and when a reliable and hardworking A/C system is a must. However, the aircon in our room as well as in the hotel lobby and corridors did not provide enough cool ventilation. I even saw a front desk staff fanning herself because of the uncomfortable temperature in the lobby area.

Review 60:The room was clean and tastefully designed. Bed and bathroom linens were always fresh. Breakfast buffet was generally okay but pretty much the same thing everyday which could be boring.

Review 61:- Me and my friend couldn't get the free WiFi working, which btw. Is available only in lobby, pretty bad for four stars- the building is old and some of the parts need renewal ASAP, for example the communism ceilings, many doors etc. - kind of a strange feelings - the biggest fail of this hotel was the breakfast, so little space to accommodate so many people and the food we wanted was always missing on the plates. When it was refilled it was instantly gone - and we had to wait again, we felt like beggars and I would say other 100 guests did too - I guess this is not the fault of the hotel, but the location isn't that good you have to walk through the city's dirt on the main street for a while to get to some decent streets

Review 62:- The room were clean and very comfy- balcony with a wonderful view over Palermo - on the other hand, when you get through the dirty street corners, everything important is quite close actually

Review 63:Chronological: I specifically requested for single King bed. They gave me a room with 2 beds in it. We stayed for 7 nights, and from day 4 the cleaning ladies were more and more forgetful. Forexample last night we don't even get toilet paper in our room while there were any in the bathroom left. So I have to go down and ask. Wifi in reception only. In 2015 it should be basic - try to invest. Who need stabe internet for work will pay for the cable in the room anyway... On the wall we found the last decade splashed mosquito collection from previous guests. Ok painting is expensive but once in while you should do that... Location (not the hotel fault) is really bad. Near a fruit market, so the street full of trash (rest of Palermo too :( )... But apart from these it's not expensive, great room, clean, great breakfast.

Review 64:'The room was clean, comfy, and the breakfast were always nice. Who stays here ask the coffee from the staff not pick it up from the machine ;)

Review 65:Palermo is very dirty city ! Everywhere you can find rubbish on the streets and dogs poo. 3rd world city

Review 66:Very nice and clean hotel! Breakfast was excellent! Thanks a lot!

Review 67:No Wifi in rooms. Location was far from center and far from bus stops needed to get to places. Next to a market with lots of rubbish. The walk of 400m's to the hotel was full of rubbish and the smell was awful. Breakfast was poor, cold and didn't refill while there. Roof terrace was poor, no hot tub as mentioned. Rooms look nothing like those in pictures. Very 80s looking. Would not book again.

Review 68:Staff were ok

Review 69:the bathtub was really small and some parts of the vathroom was dirty The wifi was obly accessible in the loby.

Review 70:the breakfast had very various products. The staff was very nice.

Review 71:Staff at reception wasn't very helpful and polite. We arrived late in the evening, when the restaurant was closed and according to the reception everything in the area was closed. When asked for advice the receptionist gave us a takeaway pizza leaflet and told us to try ringing them...

Review 72:Really nice buffet breakfast.

Review 73:Our room was filthy. Blood on the sheets and stains on the walls.so much for a 4 star hotel. The hallways smelt bad and the carpets were ancient. Wifi only works in the lobby.

Review 74:Location. It is located in an area where there is lots of polutionon the streets, like a dump yard. And the smell...... Also we noticed that the waiters were pickey. We had to get our own coffee whereas Italian guests where served with a smile. Did not feel like a warm welcome.....

Review 75:The hotel has all that you need, but nothing is very special

Review 76:the otwin bed was a one bed Change for a twin bed Than terrible noise from air conditionning.repaured unsuccessfully Then change to another room. Very poor for a 4 star hotel. Wi fi in public area where all the furniture was uggly unconfortable. Not worth what we paid

Review 77:parking free

Review 78:No tour desk, disappointed with wifi in reception ground floor only. City taxes should be included in the room price and asked for when handing in room card. This certainly discouraged us from spending more time in Sicily.

Review 79:Clean comfortable room

Review 80:Wifi was only available in the loby, the lication wasn't that great, street in front of the hotel very dirty

Review 81:Staff was friendly, helpful, breakfast was nice, parking available

Review 82:There is only free Wi-fi in the lobby. The hotel is next door to a huge outdoor market so the area surrounding it is very dirty.

Review 83:Great proximity to restaurants, the consulate and shopping. Clean rooms at a fair price.

Review 84:No similarity with the photos in Booking.com. When we give the ffedback we were almost fired from the hotel sayinf that "we have 300 rooms, and of course they wont be the same". But the difference was not the change but they are from different ages!

Review 85:A leaking water closet was noisy all night. It appeared to be quite an old leak since the porcelain was stained by the leak.

Review 86:Value for money The facilities were excellent to get ready for further traveling after a flight. The free parking onsite was extremely helpful.

Review 87:the staff was very pretentious, the decor was very old, the hotel is located in front of a fruit and veg wholesaler which meant that taking a walk up the street would make you have to walk through piles and piles of organic waste. Disgusting and smelly.

Review 88:The only thing we like was that we had a private parking lot

Review 89:Old hotel, with old furniture, needs renovation urgently. Poor breakfast, instead of glasses at the table there were plastic cups?!!! Internet it s wired no wi fi at the rooms. So slow that you cannot even open mail. Staff very bad in english. Suraundigs of hotel very dirty, a lot of trash thats nobody cleaning. Enterance of the hotel it s jammed with trash, no one cares...

Review 90:1. no wifi in the room, no internet in the room, make me crazy.. 2. very noise, every night, some one knoc my door, a lot of students ( maybe 40 -50 person) live there, very very noise 3. Environment is really bad, the street full of rubbish and smell terrible 4. The lady recepition is not friendly.. 5. Very old hotel, not 4 star, maybe just 2 star..

Review 91:The city centre is too far off to walk to. We had a car, which was perfect with the availability of free parking. I’m not sure how efficient the public transport system works but most probably, I would have opted to take a taxi from the taxi stand outside the hotel as although it’s no fault of the hotel, I wouldn’t like to go anywhere near the overflowing garbage bins just 100 meters down the street.

Review 92:Clean rooms, Good breakfast and free parking

Review 93:The view from our balcony, once the market had finished. But in fairness it was lovely to watch the early morning bustle. Just a shame they didn't clean up afterwards.

Review 94:We loved the spacious and comfortable rooms, but the best for me was a kettle in the room. After 2 weeks travel through France and Italy, it was the only hotel that supplied one. What a joy. Parking on site is always a bonus. The restaurant food, both for dinner and breakfast was varied and delicious.

Review 95:Only stayed for a night after arriving. Near enough to airport, clean, good shower, hot water, late check in, parking on site- no hassle, breakfast plentiful.

Review 96:Location is a bit far and litter from fruit market isnt good but not much can be done about this. Perfectly fine if you have a car, you would probably never even see it.

Review 97:Clean, comfortable, cheap, great breakfast, WiFi in lobby wired internet in rooms. Not deserved of the ridiculous reviews, not that bad at all.

Review 98:Situated between the prison and the fruit and veg depot, the streets are filthy and littered with rotting stinking fruit, veg and garbage. Situated 30 minutes walk from the town centre. The room stank of cigarettes smoke. Receptionists very unhelpful .

Review 99:Breakfast!

Review 100:Alas on our first morning we set off for the centre and were shocked how dirty the streets were especially just down from the hotel by the fruit and veg. market. Sicily should clean up it streets!

Review 101:Good for us with only 2 days to look round Palermo (our first visit to Sicily) and before going on to other parts of the country.

Review 102:On line said it had pool and didn't Locations not good at all right next to a food market very noisy and garbage all over Also far away from walking to town Hotel on the very edge

Review 103:Cleanliness; Staff, on the arrival day; Room Conditions; Breakfast location lack of AC on my room; Lack of proactivity on problem solving. The list could go on, and on, and on...

Review 104:A worker was very rude when we went out with our dog because he thought that the dog would poo close to the entrance. A better approach from the staff would be nice. Just ask what is going on before getting angry with the guests. We were just on our way to the car and had poo bags with us, which he saw.

Review 105:The bar and restaurant were great. The room was silent. Our dog was welcome for free. We liked that the room had a tub.

Review 106:Some things were broken,free wi-fi in common area only

Review 107:Yes it is an old hotel but for the same price as any other B&B you get private parking,rich breakfast buffet and very comfortable bed. Would choose it before any B&B in Sicily.

Review 108:No hotel info in room, some reception staff not English speaking. Bathroom towels etc not always replaced. Some of advertised facilities were not available.

Review 109:Food was very good both breakfast and evening meals. Only friendly staff were in the bar.

Review 110:To start have someone smiling at the reception desk! People there were very unfriendly and unhelpful. Rooms had just the beds a closet and a TV. No informations about the hothel, no phonebook for the hothel, the phones did not work and no internet connection. The computer could only be connected if going downstair in the lobby and reception was poor. No room for parking: one evening I had to park the car outside the hothel property! The location is unsafe with piles of garbage just outside the Hothel gate.

Review 111:Clean

Review 112:Staff was not particularly nice. We booked a double bed bedroom and we got two separate single beds. The Wi-Fi in only available in the hall area. For being a big hotel, breakfast was a bit basic. They didn't give much explanations about city-tax when we were requested to pay it, especially it isn't sound very clear when one comes from a place where this kind of tax doesn't exist.

Review 113:Room was clean. Private car park. Value for money.

Review 114:Easy to park car. We don't mind walking so suited us to walk to main centre where we caught Hop On/Off bus then walked back to hotel. Ate at two local diners but not a lot of options if you don't want to eat at hotel restaurant

Review 115:Not very good bed (springs) Hotel is in very messy part of town Distance to center of town is about 40 minutes by walk

Review 116:Free private parking Free wifi on reception Good breakfest Good price

Review 117:The area outside the hotel was rundown and the market beside hotel created dirt and rubbish .

Review 118:Bedroom clean and bathroom good shower comfy bed and airy room .

Review 119:Room was not how we pictured it and absolutely not what we paid for. Really arrogant staff, poor breakfast and dirty rooms. Location was even worse so do not go here unless you don't care sleeping in a dumpster

Review 120:Wifi in the reception

Review 121:Great price for a hotel with free parking (best option in Palermo, when you have a car). Friendly and helpful staff. It is aproximately 2km walk into the center, supermarket is 500m from the hotel (good position).

Review 122:The neighbourhood of the hotel is dirty. I would not reccomend people to go to Palermo itself. My advice is to go to another city outside Palermo and just visit the highlights in daytrips.

Review 123:The price vs quality tradeoff is good. It's a cheap hotel and offers quality in line with the price. All in all it had a proper room and breakfast was fine. Parking space is always available (while it is not in the rest of Palermo)

Review 124:No Internet in the rooms. The rooms that have not been refurbished are very bad. The coffee and juices at breakfast should be improved.

Review 125:The refurbished rooms and quality of sleep. Good breakfast selection.

Review 126:We had a problem with car parking.There is on the site of the hotel, but it was full in the evening so we had to leave our car on the street. There is WiFi just public areas.It"s not very convenient.

Review 127:Polite staff, late check-in, clean and comfortable room and public areas.

Review 128:There's no wi-fi at bedrooms and the wi-fi at "free zone" does not work very well. They said it was "overcorwed"... The location is far from city and centre and the zone was not recommended as it is dirty and scary.

Review 129:It's an old hotel with acceptable facilities and conditions.

Review 130:Far from the center, bad communicated, not many restaurants around, no wireless in the room

Review 131:Clean, comfortable, air conditionate, good breakfast, calm environment,

Review 132:Jacuzzi on the roof is a lie - they are under the permanent "renovation" despite the fact that nobody is doing there anything.

Review 133:There is quite clean and silent. The balcony in the room was quite big.

Review 134:Room view - on the loud and dirty marketplace nearby. Buses which take you downtown go too rarely, and the hotel is not in the city center (our idea of leaving the car at hotel parking while sightseeing was not so smart).

Review 135:Parking space for lots of cars. Nice breakfast. Friendly staff who allowed us late check out. Bed was very comfortable. Room was ok.

Review 136:Near big market!!

Review 137:Location is good if you are going by car rare by bus to Mondello. And you can go for a walk to the center, it's about 15 min. Near big market!!

The Fine Print

When booking dinner at the restaurant, please note that drinks are not included.