Bay Gardens Beach Resort


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Bay Gardens Beach Resort descritpion


Featuring a prime location in Rodney Bay, this resort has colonial style architecture and direct access to scenic Reduit Beach. It features rooms with balconies overlooking the landscaped pool garden.
Bay Gardens Beach Resort has a petal-shaped, lagoon-style pool featuring a whirlpool island. You can also book a massage on the seafront at the La Mer Spa.
The air-conditioned rooms at this luxury resort incorporate traditional Caribbean elements such as ceiling fans and timbered porches. Each comes equipped with cable TV and a DVD player. Free Wi-Fi is provided in rooms and public areas.
Dining options include the Trios Caribbean Fusion Restaurant and the Hi Tide Beachside Restaurant, which serves an all-day menu. Drinks are available from 3 different bars.
Bay Gardens Beach Resort has a tour desk, and on-site activities include a fully equipped gym and various water sports on the beach. There is a playground and game room for children, and babysitting services can be arranged upon request.
The Bay Gardens is just 5 miles from George FL Charles Airport and has free parking. It is adjacent to a number of restaurants and is a short walk from Treasure Bay Casino, the only casino on the island.

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Facilities of Bay Gardens Beach Resort

Outdoors :Outdoor Pool (all year) | Grounds | Terrace

Pets :Pets are not allowed.

Activities :Ping-Pong | Windsurfing | Canoeing | Hiking | Diving | Snorkeling | Water Sports Facilities (on site) | Fitness Center | Spa | Massage | Hot Tub | Game Room | Playground | Entertainment Staff

Food & Drink :Restaurant | Bar

Internet :Free!WiFi is available in public areas and is free of charge.

Parking :Free!Free private parking is available on site (reservation is not needed).

Services :Room Service | Packed Lunches | Car Rental | Shuttle Service (free) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Express Check-in/Check-out | Currency Exchange | Tour Desk | Ticket Service | Baggage Storage | Concierge Service | Babysitting/Child Services | Laundry | Daily Housekeeping | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Hair/Beauty Salon | Souvenir/Gift Shop

General :Safe | Shops (on site) | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms

Reviews for Bay Gardens Beach Resort

Review 1:Sunday staff were minimal and not helpful. It seemed no one available after the local wedding party which inconvenienced the other guests

Review 2:Attitude of staff was great

Review 3:The bathroom should be modernised. The shower leaked and was difficult to work.

Review 4:Spacious room with air conditioning and water in the fridge. Comfortable beds and a quiet room.

Review 5:Breakfast was great, fantastic choices but our favourite was the sweet potato pie, which unfortunately was cooked just once a week. Great selection of cocktails on offer. We even had dinner at the restaurant on one occasion. Location to beach and shops was perfect, the room was spotless, spacious and kept exceptionally clean by the staff. The staff was very friendly and helpful even to the point where one member was going to make sure I had peppermint tea the next day as it had run out. Access to the beach, spa and waterpark was a stone throw away. Superb choice and I would definitely go again.

Review 6:Location right on Reduit beach - st lucia isn't as beachy as some other parts of the Caribbean so it was great to be able to walk from our room into sand in seconds. Reduit beach is beautiful. The staff were very professional and friendly and couldn't do enough. I'm not normally a resort type traveller but we would definitely consider going back

Review 7:Our only complaint was the bed. The mattress was worn out and needs to be replaced, but honestly we were out and going and doing, so it was more of an observation than a complaint.

Review 8:The staff was excellent, the hotel is on the best part of Reduit Beach, the ocean front room had a perfect view. The housekeeper was polite and kept our room in immaculate condition. The A/C and WI-FI both worked as well as at home. The on-site restaurant food is not excellent but certainly better than expected, though a little pricey.

Review 9:We weren't all inclusive and we generally went out for lunch, and had our own breakfast and dinner in the room. This was because the restaurant was quite grubby, service (apart from breakfast) not very friendly or efficient for ad hoc meals. Breakfast everyone was great but the price for any food was extortionate, especially compared to the quality of the food. Also one barman in particular was extremely cocky and rude. On the whole though this place is fantastic - especially ocean view room. The reception staff, security staff and cleaners were the friendliest and best I've ever seen.

Review 10:We loved the extremely well stocked kitchen in the huge living room - every utensil you could need with a huge fridge freezer. We could cook and freeze portions for our baby and make supper for ourselves in the evening. Just perfect view from ocean suite and if you have a young baby with 630 bedtime it means you can sit on the balcony and have a wonderful evening! The staff in the whole were fantastic - they couldn't do enough to help us and the cleaning was of a fantastic standard too - great piece of mind with a baby.

Review 11:Kitchen cooker was useless which made the self catering aspect somewhat pointless. Mostly we were disappointed with Rodney bay. We'd heard it was the st Lucian equivalent to St Lawrence Gap in Barbados but I don't think it compares

Review 12:Our room was very nice - beach facing with kitchen. The view from the balcony was lovely and the room was spacious with nice furniture. The kitchen would have been fine but the cooker was frankly useless. The beach is pleasant though the loungers need upgrading. We ate at the bar once and the food was ok. All in all the hotel is pleasant but I can't rave about it like some others have. The staff are good Thomas others have said and that was heartening.

Review 13:The internet was horrible. I had a bit of business to do and had to leave the hotel in order to find a reliable connection. Stairs only no elevator. If you have mobility issues ask for a lower room.

Review 14:Beaches and Pool were beautiful. Restaurant had great food. Staff was great!! Rooms were large and very clean. All amenities were available. From room 510-512 you get a great view of the pool and the ocean with a great sunset view.

Review 15:I will really need to go thru each day in detail in mind, as i cant recall anytime where i wa uncomfortable, miserable or unhappy about anything.

Review 16:The coutesy of everyone i came in contact with. Service was of a high standard.

Review 17:More staff needed at reception when there is a high volume check in. The receptionist would start with one person and stop and go to another without finishing the task at hand.

Review 18:The beach is well located, rooms are clean and the staff are very welcoming and attentive.

Review 19:comfort and variety of options

Review 20:Over priced breakfast and food the fact the hotel couldn't make an effort for my wife birthday as this was the main reason for visiting

Review 21:Location

Review 22:Relaxation the view from our room was great with the boats I would recommend this resort to friends

Review 23:none

Review 24:The location of the hotel restaurant right next to the beach and the food were wonderful. The staff were very friendly

Review 25:sunbeds people reserving even though you are not supposed to, then not turning up until late afternoon very frustrating

Review 26:location , Staff , food

Review 27:Fantastic location Friendly staff Comfortable rooms

Review 28:Great New Year"s Eve Party! The staff is magnificent, very friendly and helpful.

Review 29:Staff extremly nice and efficient Amazing food.

Review 30:I would have preferred a king size bed.

Review 31:staff was very helpful and friendly.

Review 32:The people who try to sell you stuff on the beach.

Review 33:Hassle on the beach by beggars Noise from inconsiderate adjoining room neighbours

Review 34:Food Room Staff

Review 35:The price of food in the hotel and the quality of the catering.

Review 36:Very clean, good location close to many good restaurants, and right on the beach. Staff were extremely helpful.

Review 37:the staff was excellent,very kind and extra friendly.Entertainment was great especially on new years eve.I felt pretty safe walking the facllities at any hour of the night.

Review 38:Very costly. Staff slow to respond most times. Not enough entertainment for a resort.

Review 39:Nice clean facilities. Staff were nice. Food was delicious. Great location in rodney bay. Pool and beach right there.

Review 40:Food was OK to good, but not outstanding on premises. The star meals were the beachside wraps and burgers, but the beffet evenings ... not great, and a-la-carte menu service was often slow, inattentive....

Review 41:Great location directly on the beach at Reduit Bay. Excellent spa facility and staff.

Review 42:Everyone on the staff was very friendly and ready to help with anything we needed. A very welcoming & beautiful environment! The beach offers a top notch view & it's a wonderful place to relax. The resort is within walking distance of a variety of very nice restaurants.

Review 43:Poolside drink/meal service could have been better. Something should be done about the "squatters" who claim the limited number of umbrellas on the beach by putting a book or towel by them although the actual people are not there for long periods of time.

Review 44:Staff and friendly service. Room was nice, clean and had everything we needed. Facilities and grounds were very nice. Activity planning was a great feature.

Review 45:There was a problem with the safe in our room - it wouldn't open at one point and we had to call for help. This was disconcerting but the situation was rectified fairly quickly.

Review 46:We loved the location of the resort and the beach and sea were lovely. The restaurant was quite good and the service was generally good.

Review 47:The pool need to be maintain. The gym need to be up graded. Not all the rooms have flatt screen tv. The room I got did not have a flat screen tv and the picture quality was very poor.

Review 48:The location is good. The breakfast varity was good. Staff was good .

Review 49:Wifi a bit slow which frustrated my husband. Food generally expensive on St Lucia.

Review 50:The whole experience was wonderful. Everyone was so friendly from the moment we arrived. Wonderful holiday.

Review 51:My wifi gave a bit of trouble but the IT guy was always willing to come and fix the problem.

Review 52:Everyting about Bay Gardens was phenomenal. I can't wait to stay there again. 10/10!!!!!

Review 53:Too many stray cats on the compound

Review 54:Helpfulness of the staff, cleanliness of the room and surroundings. Fabulous view from the balcony and close proximity to the beach.

Review 55:The cats but found out it is an island thing.

Review 56:The staff are genuinely friendly.the breakfast menu is very caribbean. The spa is excellent value for money.

Review 57:There has been a major discrepancy in my bill from what was promised bybooking.com. The resort mentioned that there would be a slightadjustment for one of the nights, but said that it would be comparablewith the rate promised by booking.com. The problem is that at no pointwould staff clearly present me with what my total charges would be. Uponreceiving my Visa bill, I have two different sets of charges from BayGardens Beach resort, and the price promised for 3 nights was $384 us.18% was supposed to be charged for 8% tax and 10% service charge. Thisshould have brought the total charge to $453.12 us. My Visa Bill is inCanadian Dollars and therefore at an exchange rate of approximately$1.04 us the total charges should be approximately $471.25 Canadian. Yetthe charges on my Visa bill are $490.85 and $102.12 for a total of$592.97, which is more than a $120 dollars more than the priced promisedfor 3 nights. This is a serious discrepancy that I am now left with theheadache of looking into. I ask repeatedly from staff to see a billshowing the total charges from staff, but the best they would do is pullout a calculator and say the charge would be somewhere around $470dollars (which seemed close enough). Now that I have received my Visabill I feel that I have been scammed!

Review 58:The resort itself was nice and generally clean. The rooms werecomfortable, and most staff were very friendly. The location wasbeautiful.

Review 59:being put in rooms at the far end of the hotel near the carpark of Trios restuarant. note it was low season at the time of our visit so the hotel was not busy.

Review 60:Friendly staff, great location, comfortable rooms. nice spa.

Review 61:I am a performer and was told to consult with Richard, the entertainment contact at the resort. He did not speak with me even though we had scheduled a meeting. He blew it off twice and when I finally met him, he told me that he doesn't book the performers. Who can I talk to about this?

Review 62:almost everything.

Review 63:The fact that I booked my reservation for only six nights. Should havestayed longer.

Review 64:The living area is perfect for a family, very well equiped ( livingroom, kitchen, bed room, one and a half bath rooms). The staff werefriendly and professional. Cleanliness and around the clock tranquility.Great rate. My son and nephew experienced a million+ dollar view of theocean and pigeon island from their room on the third floor. My mother isin a wheelchair (cannot walk).. Easy access to our suit from the groundfloor. Access to transportation was easy and convenient.

Review 65:Could have gotten a bit more cleanliness from the room staff. There was often sand still on sheets after cleaning.

Review 66:The staff was absolutely AMAZING with our baby. They were kind and patient and incredible helpful - helping us with him during meals etc. awesome time in St Lucia

Review 67:We got upgraded to a beautiful Beach Front Suite. It has a very well equipped kitchen, lovely sitting room and wc. The bedroom was lovely and the bed was huge. The location is perfect. It's on the nicest part of the beach and the sun-loungers are free when you're staying in the hotel. Really recommend it!

Review 68:The bar staff aren't very friendly.

Review 69:Bay Gardens is in a great spot, close enough to all the bars,restaurants and shops of Rodney Bay, but quiet enough to completelyrelax. The beach, pool and gardens are beautiful. We were welcomed onour honeymoon with a room upgrade, rum cocktails, a bottle of champagne,flower petals in the room and a kind note from the management. Thisplace is fantastic value for money, and I would highly recommend it.

Review 70:The property is well maintained. The staff is friendly and attentive to needs off the guests, The rooms are in excellent condition and tastefully decorated,

Review 71:Location location

Review 72:The staff was outstanding! They were incredibly friendly, welcoming, and attentive to details that make a vacation memorable.

Review 73:Beautiful location. Nice hotel & courteous staff. Very pleasant experience overall. Will return to the island. It is a gem.

Review 74:The resort was so enjoyable and relaxing, had everything we wanted it was hard to go sight seing. The staff treats you like family.

Review 75:The loud music after 11pm.

Review 76:The location and staff

Review 77:A bit of a walk to the marina

Review 78:Staff were really friendly

Review 79:Amazing staff and service, best to be there on weekend don't miss the Saturday barbeque with life band

Review 80:Gym can do with improvement

Review 81:Staff.

Review 82:Everything

Review 83:Excellent service. Awesome staff. Fabulous facilities. WILL BE BACK

Review 84:Great logistics to shopping area. Convenient for price, great view, very quite, very helpful staff.

Review 85:Great location and good value. Great staff dervice.

The Fine Print

Please note that reservations made for 3 nights or less must be paid in full upon the moment of booking.Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.Room service is available daily from 7 am-10 pm.