Patra Jasa Bali Resort & Villas

Patra Jasa Bali Resort & Villas descritpion
Located along the white sands on South Kuta Beach, Patra Jasa Bali provides modern Balinese-style rooms. Including 2 dining options, it features a full-service spa, large lagoon pool and seaside pool. Free Wi-Fi is provided.
Patra Jasa Bali Resort & Villas provides free parking and a free shuttle service to Kuta Square, just over a mile away. It is a 5-minute drive from Ngurah Rai International Airport.
Featuring classic interiors with solid wood furnishings, the spacious rooms have private balconies overlooking tropical greenery. They include a cable TV, safe and tea/coffee-making facilities.
For leisure, staff can arrange numerous activities such as water polo and cooking lessons. The resort also has a kid’s club and a convenience store.
Overlooking the pool, Teratai Coffee Shop provides hearty buffet breakfasts and all-day dining.
Tuban is a great choice for travelers interested in Surfing, Beach and Food.
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Facilities of Patra Jasa Bali Resort & Villas
Outdoors :BBQ Facilities | Outdoor Pool | Grounds | Terrace
Pets :Pets are not allowed.
Activities :Tennis Court | Cycling | Spa | Massage | Private Beach Area | Beachfront | Bicycle Rental | Playground | Kids' Club
Food & Drink :Restaurant | Bar | Restaurant with Dining Menu | Buffet-Style Restaurant | Snack Bar
Internet :Free!Wireless Internet Hotspot is available in all areas and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Room Service | Car Rental | Shuttle Service (surcharge) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Currency Exchange | Tour Desk | Baggage Storage | Concierge Service | Babysitting/Child Services | Laundry | Dry Cleaning | Ironing Service | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop
General :Safe | Shops (on site) | Air Conditioning
Languages Spoken :Japanese | Indonesian | English
Reviews for Patra Jasa Bali Resort & Villas
Review 1:It's located well away from the main Kuta area, which might be a positive thing for some travellers. It's not the most beautiful beachfront. The on site spa doesn't have many services and is too highly priced.
Review 2:Typical Kuta resort, but away from the main strip and *very* close to the airport, right on the beach. Fairly good facilities, decent wifi across the grounds, two pools, two tennis courts. Great buffet breakfast. Staff are friendly and I felt well looked after.
Review 3:wifi connection and speed breakfast time
Review 4:friendly staff, nice spa, swimming pools and sea overlooking, nice and clean rooms with balcony, quiet place. we liked the connecting rooms we've been given. I highly recommend it.
Review 5:long distance walk depends on ur room location. breakfast finishes early.
Review 6:Be awae that Kuta is a very busy City but it didn't put us off.
Review 7:My partner & I stayed here for 2 nights en route from Australia to Kuala Lumpur. We picked it because it was right next door to the airport, so no wasting time getting to the resort. We were picked up from the airport at 9.45 pm so it was very dark when we arrived. What an absolute delight to wake at 5.30 am & go for a beach walk watching the whole place start to come to life & the wild life waking up. The beach cleaners & gardeners were all out in force. We were so pleased that we had chosen such a lovely resort with beautiful gardens & pool right on the beach. Very friendly welcoming staff. Good food. Great décor & being serenaded with local music at breakfast was a treat. Great to see the planes flying in & out & surprisingly quiet. The Deluxe room suite was very comfortable and really good value £89 for a 2 night stay including breakfast, which was buffet style with food choices from around the world. We stayed in Building 11 room 462 nice & quiet. It felt like we had the place to ourselves. Wonderful sitting on the beach at the pool bar to watch the sunset. The Spa offers good value. I had a 1 hr full body massage, 1 hr reflexology, a manicure & pedicure all for £80 the staff are brilliant nothing is too much trouble & I received extra leg massage the next day in my room as I had some ankle swelling and the gentleman from the spa brought me some local herbal remedy. We loved it & would definitely stay again.
Review 8:- long distance to the lobby - reception area without A/C - a bit old hotel - guarantee deposit - a bit expensive compared to hotels prices there
Review 9:- upgraded my room from double room to suit - all staff were great - beach was awesome - amazing swimming pool
Review 10:The booking was confusing. We got a request for a special offer ( 2 deluxe double or twin rooms for 3 people) The offer was for max. 4 people but finally we got 1 room with 2 twin beds for 3 people...
Review 11:Luxury resort , swimming pool , breakfest
Review 12:Noisy rooms (neighbours, works, workmen not very discrete). Very poor knowledge of english, even at the reception they don't know the difference between "valid" or "invalid" when it comes to enter a pin for a credit card. Also - perhaps its too much asked - but they don't know how to open a bottle of champagne and spilled half of it on the floor. The only thing you get was a "sorry". But at the price for a bottle (for a special occasion), a sorry is not enough. (After i complained they took off 20% of the price).
Review 13:Very nIce settings at the beach with lots of green and several swimming pools. Close to the airport and friendly staff. Good choice of restaurants with excellent food.
Review 14:Airconditoning made strong voice, but my husband fix it. All the problems,it was very dirty and need to clean
Review 15:Close to the airport, very good babysitting service, very good breakfest and japanies restaurant. Big pool.
Review 16:Staff - considering Bali's overall high standards of hotel staff, could be improved. They came across as a little tired and 'jaded'.
Review 17:Excellent, large suite and facilities for the price. The poolside was wonderful, with a lovely band playing in the restaurant in the evening. The location was very convenient for a quick Bali stopover - it's 5 minutes from the airport and located on a beach, which from my experience, is rare for an airport hotel.
Review 18:Its was perfect
Review 19:The glorious grounds, the friendly staff and the beautiful natural beauty including fish. Lizards bats and birds all topped of with glorious sunsets and tasty meals.
Review 20:nothing, very friendly staff, the food was good and I was able to relax.
Review 21:Don't let them charge you more than 10,000 of the local currency as the hotel is right next door.
Review 22:We've stayed at The Patra Jasa 6 times now as a family and on this trip as a couple without the kids and we love everything about it! Have never had a bad experience...I guess that explains why we keep coming back! A birthday cake served at breakfast with the gorgeous staff singing Happy Birthday made it complete!
Review 23:Didn't like the first room with bath. Flood occurred every time we took shower. Bad small inside the bathroom especially after raining. The room we changed to was ok. A night staff at the reception was very much unfriendly and his poor English took us soooooooo long to check in.
Review 24:Close to the airport. Quiet but still good location to Kuta central. 15mins to Nusa Dua.
Review 25:Not too many local cheaper restaurants nearby. Takes 30 min to get to Seminyak but for this hotel it's worth it. Need some soft steamed veggies or eggs on toast/baked beans as an option on kids menu. We walked up the shortcut past envy restaurant at holiday inn onto main road to get blue meter taxi. Only hotel taxi allowed into hotel and I hate bartering. Often quicker to walk along beach to Kuta. Takes 20 mins to get to Hard Rock Cafe even with 2 small kids in stroller.
Review 26:Huge venue, big rooms, great with kids. Fab pool and swim up bar. Has a big kids club. Free port a cot. Kids club free for ages 3 and over. Breakfasts were excellent. Right on clean and quiet beach. Perfect if you want to get away from noisy Kuta but want beach life.
Review 27:How far my room was from pool, lobby and dining. Prices of food and drink plus that hidden tax. The Shuttle could of run a few more times to town.
Review 28:Breakfast was lovely The Staff were very helpful The pool guys were great with the kids and pool activities.
Review 29:We return to this hotel every year and we are never disappointed. The well-maintained rooms, gardens and facilities plus the very friendly but professional staff make each visit worthwhile. Good location right on the beach, close to the airport and Kuta.
Review 30:The shower was over the bath floor flooded when we used the shower making it very slippery and dangerous
Review 31:Upgraded room to a suite -much more comfortable
Review 32:Good surroundings, on the beach front plus has its own very large pool, 5 minutes from airport, free shuttle to town or 20 minute walk on paved walk way along beach. Will be staying there on next trip
Review 33:Should have arranged for a free airport pick up given that the airport is next door.
Review 34:The room was excellent and so was the swimming pool. Overall great experience. .
Review 35:Next to airport...you need a taxi to go to town Very expensive to eat or drink in the hotel. Big pool has no deep end ...so you walk....not good for swimming ..probably because they have mainly Asian guests ...and in general they can't swim!!! Photo's are misleading... No sunbeds on beach at all.!!! Definately not a 5 star....i have been to 3 stars in Bali who were better
Review 36:The upgradet room
Review 37:1. Resorts deluxe rooms are a bit old. 2. A bit away from Kuta centre, which sometimes irritates us.
Review 38:1. Beach front location which offered an excellent stay experience! 2. The huge space of the resort area and the swimming pool were great! 3. Breakfast choices were good! 5. Free shuttle bus service to Kuta centre was good option.
Review 39:Not all the rooms are to the same level of cleanliness and equipment. This time we asked to change room, the one they gave us was not acceptable.
Review 40:Nice complex with beautiful gardens, conveniently located close to the airport but without the noise of it. Very relaxing environment.
Review 41:Very poor food presentation food at theme night. Raw meats, fish left on table unrefrigerated and only covered plastic wrap which was left open, blow flys on.
Review 42:Rooms needed updating. Towels were pretty threadbare.
Review 43:Staff very helpful and friendly. We stayed at this hotel because we couldn't get our flight out of Bali.
Review 44:We liked the location the best about this resort it was South of the madness of Kuta Beach, quiet but the same beach, also it was near the airport, we had a very early flight one morning, it was perfect, they even packed a breakfast for us when we left at 6AM, as breakfast is included in the room.
Review 45:We booked online a delux standard room , on arrival was upgraded to a delux suite which was nice . Due to cancelled flights with the ash cloud we wanted to stay 1 more night . But was asked to pay and extra $80 USD or change your room to a delux standard room .that was fine to change rooms so we agreed . But then the staff said no sorry we can't help you , you have to go and book online . Then we said don't worry we will just go to another hotel . Why was it so hard to just stay 1 more night which turned out to be 2 nights . Very Bad for Business . And maybe lost a good customer who has stayed at Patra Jasa Many Times with Friends before . Ended up staying at Bintang Kuta Hotel Same thing happen booked online then had to stay 1 extra night .went to reception they said Yes of corse No Problem and same price 2 minutes Later all done . Would Love to Hear from the Management from Patra Jasa Hotel . Kinds Regards Todd Kither & Family
Review 46:The Location was excellent , beautiful gardens Great facilities .
Review 47:Being up the back of the property.The shower is abit dangerous as you have to climb in and out of a high bathtub.
Review 48:Pools are great position close to airport.
Review 49:Not much to not like if anything it's a little dated and tired but they are in the process of updating rooms oh and the fridge in the room could be bigger
Review 50:The staff have been so helpful as we are stuck here with the ash cloud they are so understanding
Review 51:Room is very hot . It doesnt habe any isolation. In see it is impossible to swim. Its only to have a look at see. Because of vulcan activity i wanted to extend my stay for 3 days. They want 120 euro for a day , 3 times more as i originally paid. This hotel has no way ***** stars max ***. There is no market in the near so for exerything you have to take taxi. Taxi price like everything in bali they try to reep you off.
Review 52:Swimming pool is nice a little bit to old.
Review 53:The bathtub need to change and weak wifi
Review 54:Friendly staff, can provide what I need and so surprised on my birthday, I would like to thank you again to preparing a delicious cake in my room.
Review 55:Room smelt musty. Some staff not helpful. Overpriced. Massive mark up on bar fridge items. Overall average
Review 56:Arnawan the pool attendant was excellent. Pools were brilliant..location excellent.
Review 57:The room was a bit dated and needs an upgrade, you can see that the decor hasn't changed in many years. There were stain on the bedding and the mini bar needs more variety. We paid 35 000 rupiah for a 500ml bottle of still water at the bar, which was absolutely ridiculous. We were only supplied with 500ml of drinking water per person per day.
Review 58:staff were friendly and granted all of our requests. Breakfast was good.
Review 59:The staff are largely indifferent and need to be more pleasant and smile more.
Review 60:Nice resort, pool, rooms etc. Good breakfast. Close to airport, not too far from town but far enough if you do not care to go into town
Review 61:Not really close to anything eg shopping, restaurants etc.. but great location if wanting close to airport. Had to keep logging onto wifi, constantly dropping out.
Review 62:Beautiful resort, amazing pool.
Review 63:The food and drinks were quite expensive. They need a better selection of bicycles, we would have loved to ride the boardwalk but the bikes were very uncomfortable. Being so close to the airport, the transfers both ways should be included in the accommodation.
Review 64:The staff were lovely, always friendly and always helpful. The breakfast buffet was lovely.
Review 65:Except for the lady at the front desk, the staff seem to be very inexperienced. The furniture is worn out and badly needs refurbishing.
Review 66:Chose this hotel for the last day of our trip just before our flight and it served its purpose. The pool, beach and sunset were much better than I had expected from an airport hotel. We enjoyed our dinner at the cosy little restaurant hidden in between the villas, right in the middle of a pond - away from the other crowded restaurants.
Review 67:The breakfast was my biggest concern. There was barely something to eat to my taste. The choise was extremely poor. As we were always out and about we didn't have a chance to try other meals.
Review 68:The resort was very quiet and peaceful, friendly staff and good location.
Review 69:Breakfast was average, seemed to be a bit short on staff as well. The bed and pillows weren't comfortable.
Review 70:The pool and kids club was great. The pool staff really went out of their way to give the kids a good time.
Review 71:Location is not good for kids. We were given room right at the end which was 10 mins walk from hotel entrance, after tyring day of activities you dont want to walk 10 min to room and that with kids. Breakfast the most ordinary i have ever seen ,flies are commonly sitting at porridge areas. How can you eat from there? We paid for 5 star hotel which was $240 AUD a night rather than $20 a room Dont dine in there its quite expensive Only 4 times they go to city on shuttle - give customers atleast 1 hourly service for peak times.
Review 72:Acess to beach and courteous staff
Review 73:When I arrived they placed me next to the aprtment block where they were carrying out a complete renovation of 4 x aprtments - was fairly noisy...... I have also send them a request and have not received a reply from the Hotel :-(
Review 74:Rooms were out dated, beds were so horrible to sleep on and pillows extremely uncomfortable. Buffett breakfast average. It's so spread out you need to hike for 30minutes to get to any facilities.
Review 75:Staff were friendly
Review 76:The hotel policy requires guests to leave a $1,000,000 rup deposit viacredit card on check-in. On departure, we were charged the $1,000,000deposit in addition to our total bill. Our efforts for a refund of thedeposit have been ignored, with no return communications from the hotel.
Review 77:Some of the staff had poor communication leading to getting hassled for credit card details numerous times
Review 78:beautiful hotel, great swimming pool, able to watch the sunset whilst sitting at the bar
Review 79:The food & drinks price was very expensive. There were less varities in breakfast compare to 5 star category but it was within tolerance. Very far to the Kuta center & Kuta beach touriest areas...if you are looking for good food places, pubs, clubs then this is not the right hotel...you will find hardly any good restaurants outside the hotel.
Review 80:We got free upgradation to Delux suite, the room was quite big, clean & spacious. Hotel staff was very helpful & warm. The swimming pool was big & the water was clean. Very close to the beach though it was not that clean. It was very quiet & you hardly see people except breakfast time & swimming pool area. The environment was very relaxing, very good for family with kids & if you are looking for quiet place.
Review 81:Shower splashes to bath top and leaks to floor causing puddle.
Review 82:Quality room but wear and tear Great staff and service with a smile Helpful staff Good location
Review 83:This is an old property and in many ways it showed. the batteries in the remotes were not working, towels frayed and graying, shower, bath and sink were clogged up. plunge pool not clean.
Review 84:The room was large, bed comfortable, good supply of bathroom toiletries.good breakfast.
Review 85:Quiet / no animations (not very often) at night. Main pool really need a clean up as well as decoratives water stuff (showers, pots)!
Review 86:Food is great. Service and room service is really efficient and rapid. Really caring staff with children.
Review 87:the hotel is located near the airport, which is noisy everytime there is a plane coming. the smell is also coming from that. The breakfast was good but after 9.00 was empty and not refilled. the room had a bad smell, as if it was closed during few months
Review 88:The swimming pool is big, near the beach The wifi works well. The breakfast is good.
Review 89:Bathrooms need renovating as no proper shower head over the bath. Room also smelt damp. Worst thing was that we could hear everything from next door through the connecting door.
Review 90:Good location near airport, good price
Review 91:I loved the serenity of the hotel, it's keeping with the traditional Bali style which is becoming a thing of the past in this area. Fantastic, peaceful, unique and I would recommend it to anyone that travels to there.
Review 92:All buildings are old, but still high quality. Lack of good coffee at breakfast.
Review 93:Best swimming pool I ever seen. Every thing was at 5 star level. Tasty breakfast. Close to airport.
Review 94:After giving my credit card details I was requested to provide them ontwo more occasions. I was unable to bill food and drink to my room onnumerous occasions as the staff said they didnt have my details. I toldthem they did and please check. They came back and apologised and saidthey did. Today I again was unable to bill food to my room and again Ihad to go to reception to get the problem fixed. Reception said that mycard had been declined I told them that there was a lot of money on itand please try again. They did so and it went through. It is veryfrustrating not being able to enjoy the experience as I want because ofmiscommunications with charges. I want to spend my money here and beable to eat and drink when I want without havig to go to reception everytime. My friend tried to convince me to leave as he was so frustratedwith the same issue. Luckily the last time I had to go to reception Terysorted everything out and I'm sincerely hoping this will be the lastof this issue
Review 95:The pool facilities, the food and the bar
Review 96:Its 20 min far from the center of kutah by walking. The sound of airport hear in property. Sometimes ant in bed. The bed was old and noisy specially for young couple hony moon. Its vey silent not energitic. No music at pool
Review 97:Nice pool with sea view. Beautiful garden around the room in property. Very kindly staff. Its in front of sea that walking at beach is so easy and available. Near the airport so coming from and going to airport is so easy.
Review 98:The price of everything there was way too expensive! I paid around £5 for a double expresso! Disgusting
Review 99:The suit was great even if the place is very very dated. The pool area and the breakfast was amazing.
Review 100:We have stayed at the PatraJasa many times over the last 15 years. We love everything, from the airport pickup to the friendly staff who always remember us. The room is always well presented with a floral arrangement and message from the Manager. We always feel very special at this wonderful hotel.
Review 101:although all rooms were full but didnt see people around , was full with chinese , wifi sucks & i wanted to extend my stay but they didnt have availability
Review 102:It was quite & very relaxing
Review 103:beach need to be cleaned. breakfast needs to be improved especially the bakery. From airport you need to walk out the area with lots of drivers who want to charge you 5-7 times of taxi price (walk a couple of minutes), then you will see the "real" taxis zone. There are no signs in the airports and the service desk of taxi also only point you to those expensive ones. i do not know what is the point of having that "service desk" at the airport.
Review 104:Pools are great. Location very close to airport but not close to other dining choices. Very spacious resort.
Review 105:Not much accommodation for families of 4, between $$$ villas and cheaper deluxe rooms.
Review 106:Great location. Out of congested kuta but an enjoyable walk along beach to all the action. Huge beachfront felt miles from all.
Review 107:a bit far from Kuta center but good shuttle bus service, which helps to solve this problem perfectly.
Review 108:nice location near arport, easy to reach on foot (near 8 min walk). nice swimming pool with view. perfect room. cute compliments for honemooners (flowers in bed and bath, cake and fruits).
Review 109:I have yet to contact the hotel, but it appears we have been charged for the upgrade. Had we known this would happen, we would have turned it down.
Review 110:We were upgraded to a Deluxe Suite which was a wonderful surprise!
Review 111:For some reason the restaurant staff would not let us sign for our meals. I'm not sure why and they would not tell us. Its a huge hotel with hundreds of guests fighting for the ques for breakfast, and the breakfast was mostly cold. It was a very long walk to the hotel facilities from the room. Very close to the airport runway. And I mean very close. Noise was intrusive.
Review 112:We were upgraded to a beautiful room.
Review 113:All great can't really say there was anything to dislike.
Review 114:Everthing is very close like the beach,the shopping at discovery loads of restaurants.The resort is very older style Bali which I absolutely love but the facilities are still great. Love the feeling of space between the rooms and the gardens are fabulous. Will be go back as great value for money.
Review 115:The quality of the restaurants, especially The Italian really bad. Bad english of staff. Big groups of Chinese people made sure The buffet was empty after a few minutes. Beach dirty and not used.
Review 116:Great pool, great staff especially at the reception. Nice rooms, new bathrooms, good beds.
Review 117:The rooms need a little bit of work they are old and the shower was in the bath with a very dirty shower curtain.
Review 118:The swimming pool was large and very quiet
Review 119:rooms can be a bit far from the lobby and restaurant. while buggies are available for checking in and out, the rest of the time you will have to walk for about 200 to 400 metres to the lobby or restaurant and swimming pool. toilet had a funny smell after flushing.
Review 120:staff were all very helpful and cheerful
Review 121:Excellent all round, great breakfast, amazing pool, free shuttles into and from Kuta Center, close to the airport but no plane noise, pathway all along kuta beach into the town center.
Review 122:no mosquito killer in room so we couldn't sleep well until we asked for one.
Review 123:best position, very near the airport. close to the beach and nice and vast swimming pool. very quiet. clean and tidy
Review 124:The place was very quite but they managed to check some guests into the adjoining delux room . Unfortunately this was at 2am and there is a connecting door where the two rooms could potentially be linked. The people?? Chinese /other Asian language speaking who checked in next door repeatedly tried to enter my room via this door . As this was at 2am I woke to repeated rattling on doors to my room and concerned I called security via reception. The reception reassured me they had just checked the guests in and that they may have thought it was a part of their room. As the new neighbours were males who spoke at full volume ( not sure if alcohol induced?) and kept trying my door I got up, got dressed and waited for security. They didn't arrive so after more carry on and waiting 30minutes I called again. I was ata remote garden part of this resort and there were no other people staying in nearby rooms so I didn't feel comfortable going and knocking on their door at 2am. After further calls eventually security attended but I couldn't help think that with such a slow response time as a girl travelling alone I would not choose this again as I basically got very little sleep that night. Why they couldn't respond to my 1st call or even check people into a room without adjoins room if they checked in at 2am I'm not sure. But for other travellers in groups/without security issuesay be a good choice.
Review 125:Beautiful resort, convenient to airport .
Review 126:The distance was but more ( 5.2 Kms) but that was only slight inconvenience because it's only 7 mins drive away to Ubud and the taxis back only cost 40-50000idr(£2.5) I consider a small price to pay for staying in the wonderful valley settings away from din
Review 127:The seclusion; the good quality rooms; good service.
Review 128:What is there not to like about Paradise. The only comment here is our stay was not long enough.
Review 129:The ambiance of the whole Resort. The Staff, the Room, the food and the pool.
Review 130:Not the hotels fault, but the mosquitos were bad! Obviously a popular destination from Taiwan, shame the people were generally rude.
Review 131:Our mini-villa was both spacious and comfortable. The staff were all very friendly and helpful, and spoke good English. The facilities were good, especially the pools. Value for money was excellent.
Review 132:poor service when we arrived at the hotel to be a worry to me when I got to the hotel, nobody helped me drop my bags from the car, then payment by debit bca not accepted, class patra hotel does not accept cash payments from the BCA is the The most strange to me, I understand, because the hotel is owned Pertamina so do not pay attention to the little things in nature but it is important for the image of the hotel
Review 133:a comfortable place to rest, clean, well maintained, although a little bit far from the beach (my room happened to stay a bit away from the pool and beach, but still a comfortable place)
Review 134:Gorgeous huge suite room and lovely gardens. Perfect location for us right next to airport yet no noise from aircraft. This will now be our resort of choice when travelling to/from Bali for our stopovers as we transit to the Lovina area.
Review 135:Hotel food expensive. Poor service in that on three different days we had no towels left after room cleaned and had to chase up. Half of mini bar goods not stocked and we were told those things were out of stock. Felt it had deteriorated since a stay there two years sho.
Review 136:It is a quiet area away from crowds and traffic. Lovely amenities and surroundings. Friendly staff.
Review 137:Far too expensive for food. Great restaurants but all empty as price was a bit rich for bali.( $8 bowl of chips and $8.50 potato wedges) cocktails $10+ we went out every night!!!
Review 138:Pool is amazing, great staff,excellent breakfast.