Ramayana Resort and Spa

Ramayana Resort and Spa descritpion
Ramayana Resort and Spa offers a tropical getaway just steps away from the white sands of Kuta Beach. It features 2 outdoor pools, a shopping arcade, and an orchid garden. The property also offers free WiFi access in public areas.
Located opposite Kuta’s largest shopping mall, Ramayana Resort and Spa is a 5-minute drive from Ngurah Rai International Airport. Waterbom Park is a short drive from the hotel.
For an additional fee, guests can join classes in Balinese dance, local cooking, or cocktail mixing. Guided temple tours and spa treatments are also available. Ramayana Resort provides car and bicycle rental, as well as concierge service.
Rooms feature modern Balinese décor and are equipped with cable TV. Amenities include a safety deposit box, a minibar and tea/coffee making facilities. Private bathrooms feature both a bathtub and shower.
Local and international dishes are served at Gabah Restaurant, while Flapjaks offers pancakes and gelato. Other dining options include Bluefin Japanese Restaurant, Seafood House and Stadium Café.
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Facilities of Ramayana Resort and Spa
Outdoors :Outdoor Pool | Grounds | Terrace | Sun Deck
Pets :Pets are not allowed.
Activities :Spa | Massage | Bicycle Rental | Library
Food & Drink :Restaurant | Bar
Internet :Free!Wireless Internet Hotspot is available in all areas and is free of charge.
Parking :Free!Free private parking is available on site (reservation is not needed).
Services :Room Service | Car Rental | Airport Shuttle (surcharge) | 24-Hour Front Desk | Currency Exchange | Tour Desk | Ticket Service | Baggage Storage | ATM on site | Concierge Service | Laundry | Dry Cleaning | Ironing Service | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop | VIP Room Facilities
General :Newspapers | Safe | Shops (on site) | Family Rooms | Elevator | Air Conditioning
Languages Spoken :Indonesian | English
Reviews for Ramayana Resort and Spa
Review 1:Resort club rooms are beautiful & beds are so comfortable . Poolside cottages are in great location around pool & beds are so comfortable 2 beautiful deep pools always so clean
Review 2:The hotel could do with new towels and linens. They keep their worn towels and linens clean but they have to get some new stock in - soon! Pool towels were of a better quality at least.
Review 3:The location was great and the hotel still has an old Bali charm to it in the middle of the organised chaos that is Kuta. The place is a great getaway within walking distance of a great beach, great shopping locations and the best restaurants. The hotel also gives a good deal on a driver/taxi to hire for the day so you get to see the rest of Bali. Try all the restaurants at the hotel - the food is amazing! Great value for money!
Review 4:Air cond in Superior Rooms are not functional. Too hot.*we upgraded to deluxe room with additional $USD10. Deluxe room were ok but there were noise from the busy Street which for us it is negligible.
Review 5:1.Location 2.Staff 3.Dining options 4.Cosy Bed
Review 6:Interior is nice but hotel is old. Need upgrading. Air condtion not strong and towels are very old.
Review 7:Location is excellent and staffs are friendly and helpful.
Review 8:Breakfast was good but could be improved by having more different choices
Review 9:Staff very nice and helful. 2 Pools with towel included. I was lucky to be in the annex with relative calm (to the traffic), room was big with a balcony.
Review 10:1. The key card for each room is insufficient. Only 1 for each room whereby there are 2 or more occupants in a room. 2. Air con takes a long time to turn cold. (2hours in this case) 3. Only 1 power socket to use in a room. (Just in case you need to charge your phone, you probably have to charge one by one.)
Review 11:The hotel staffs are friendly and helpful. Always put on a friendly smile whenever you need help.
Review 12:Staff could have been more friendly, this was my biggest dissapointmemt Request for ground floor room and late check out through bookings.com wasn't listed with them and yet I had Email confirmation, ended up with request denied even with 3 week prior request
Review 13:Location great, very central Hotel grounds kept well Clean pool and good breakfast
Review 14:The pools shut at 8pm due to cleaning...
Review 15:The room, the service, the location, the comfort. They were very attentuve with early check in, if requested and it was our anniversary so they made a cake and bought it to our room. Recommended to anyone wanting all the above. Delicious buffet breakfast with huge variety!
Review 16:After a 3 week holiday around Bali, we were looking for somewhere to relax in the Kuta/Legian area for a couple of nights. After a disappointing night at our first choice hotel, we decided to try the Ramayana. Winner. As it was a last minute booking and we arrived in the morning we had to have twin beds but the room was great, the beds comfortable and we were right in the middle of Kuta. Very pleased with our choice, will stay there again
Review 17:Nothing there not to like.
Review 18:Friendly and clean hotel, great swimming pools with well appointed rooms. Couldn't fault it or its location. Will be going again and staying there unquestionably.
Review 19:Sadly we only got to stay for one night befor returning home.
Review 20:Beautiful hotel, very friendly staff. Big thumbs up to the Gardner, the gardens were absolutely beautiful.
Review 21:We found the cockroach in our food when we eat mie ayam in the bar down stairs it was so disgusting my husband got stomachache after that!!!never want to come back anymore
Review 22:Room is ok staff is so friendly!!!
Review 23:no bad experiences
Review 24:staff were very helpful and fiendly plants and trees in.resort grounds kept in great condition grounds were swept clean every morning swimming pools kept clean
Review 25:Most part was good but we did have a room on side of main road so did have a bit of noise not ideal for light sleepers. Would look at position of room next time but would go back there again.
Review 26:Location was very handy to everything is really the centre of the shopping and good eating and has sports bar which was handy as we watched AFL grand final
Review 27:The rooms has a moldy smell as the premises is a little old.
Review 28:Location. Right at the heart of Kuta's shopping district. Walking distance to Kuta beach.
Review 29:The rooms on the road side of the hotel are very noisy. Rooms at the end of the corridor (near the stairway that leads to the garbage chute) can smell the rubbish in the hallway every tim outside the room. The smoking out of the garden to treat mosquitos is overwhelming. Minimal notice given for the smoking The smoke came up the back stair way and into the corridor and room.
Review 30:I like the restaurant. The pool area is nice and relaxing.
Review 31:The only thing was when they sprayed for insects. The smoke machine thatwas used was noisy but also smoked out the hotel.
Review 32:Thank you so much!!! The staff, right from pick up at airport, check-in,breakfast in restaurant, restaurant staff all the time!!! And checkingwith me after the group left and I was on my own for 3days. The roomsare just beautiful. The bed, oh my goodness the bed. Huge!!!!!!! Thelocation of the hotel, the access to shops, beach, restaurants, marketsand a great supermarket, money changers and banks. What a great hotel.
Review 33:Bathroom was small and needed to be updated. Shower in bathtub was ok but tub was so high and deep, trying to get out I nearly broke my neck!! Pool could be open longer too
Review 34:Location was great and surroundings
Review 35:arrived to floor 3, after requesting a garden view room. We were facing road which was hectic and noisy. Right next to elevator. Requested to move. Small resort..Small pool.. After staying at a lavish, beach front resort with big gardens.. This was a little small for my liking..
Review 36:Family room 301 great, spacious, in need of a bit of upgrading. But comfortable. Great verandah to hang out on. My children loved the fish pond with turtles. Breakfast was great.
Review 37:Bathroom ran down, and the breakfast was too simple and its the same type of food everyday. The staff at the restaurant need to smile a bit more for the guests comfort.
Review 38:We love the rooms but the bathroom had run down a bit.
Review 39:Our bathroom was really gross and had a leak so the floor was saturated constantly. It was small and cramped. The floor in our room seemed as if it had not been mopped and my feet would turn black if I walked on it without shoes
Review 40:The staff we're friendly and the shared facilities like the pool were good.
Review 41:Room & bathroom needs to be updated ( new bath & toilet as ours had stains on it); Price paid is not coherent with today's rooms. (Deluxe). It was the 3rd time we spent some days in Ramayana Resort in 10 years... and rooms are still the same. So maybe freshing up?
Review 42:The location, just in the middle of the city; the choice of restaurants, breakfast variety; friendly staff
Review 43:The shuttle bus to the airport was priced at $400,000 IDR [$15US pp] was ten times the price of the taxi we took for $40,000 IDR.
Review 44:The room, the bed and the breakfast.
Review 45:The pool area was a little small - but a minor thing when you are near the beach
Review 46:The bedroom was beautiful, big, clean and with a huge comfortable bed and the location was perfect - near everything.
Review 47:did not look for faults"happy with my holiday nothing to report,thank you Ramayana hotel for a pleasant stay
Review 48:hotel staff very pleasant and accomodating...free wifi, fantastic
Review 49:The breakfast buffet is great & the service I just wish they would have a better range of western & European food for breakfast
Review 50:Resort club rooms are beautiful & the beds are so comfortable , staff at Ramayana are friendly & so helpful the 2 swimming pools are beautiful
Review 51:Smooth check-in,fair size room,well drilled staff, couple of sun pools, had entertainment & activities within the hotel grounds. Seemed to cater well with tour groups. On check-out allowed our luggage to be kept in secure room for late flight home
Review 52:Quite a distance walk to the old wing of the hotel passing by stone statues in the garden. Place was dimly lit, can be quite eerie at night when we were walking back to our room. The Old wing itself was also not bright enough. Our room in the Old wing does not have lift. Got to climb up the stairs each time we go out or back to our room. Imagine the bell-hops have to carry guests' luggages each time they check-in or out.
Review 53:Good location. Within walking distance to Kuta Square, Hard Rock Hotel & Cafe, shopping malls. Kuta beach is just across the road. Staff very helpful, cheerful, always smiling and very polite. When I gave feedback on our room was hot and stuffy, they left an extra room card on the slot when we were out to keep our room cool. We were very pleased and touched. A little effort and thoughtfulness on their part makes our stay pleasant.
Review 54:Only Bedrooms are past their best time and not 4* worthy... And not clean (stains in sheets, cockroach in bathrooms, noisy old aircons, broken lightfittings etc. )
Review 55:- 2 pools - nice breakfast and reception area - breakfast was good, nice freshly baked cake and all the usual resort buffet breakfast stuff - location is handy with everything within walking distance and a 20min drive from the airport
Review 56:The water quality could be better, I know bali water isnt the best,but I think hotels have an obligation to filter water somewhat
Review 57:Relaxed atmosphere so close to the main drag, hotel backs onto a few very good restaurants
Review 58:The staff here were so nice and friendly. Had some issues connecting to wifi, but the staff were extremely helpful and they tried their best to fix the issue as quickly as possible. Restaurant was also great, had some really nice Indonesian food!! Pools are nice too. Wish I could have stayed a little longer.
Review 59:The connections of wifi was so slow. Need better connections since the hotel got 4 stars on it.
Review 60:I like the places. near to the beach and the local market.
Review 61:What's not to like? Maybe it doesn't work that well for young children. You can usually count on this hotel to offer good deals on the room price and the staff are well trained and friendly.
Review 62:I must have stayed at this hotel a dozen or more times over the years. I like the ambience and the location is very strategic if you want to get around on foot. The market, the beach and the shops are all right there for you.
Review 63:the breakfast was basic
Review 64:the hotel close to everything,such as shopping 、beach and food,the staff was very nice to us,thaks for everything that all you gus did to us,good location for first in bali (kuta)
Review 65:Excellent location with good shopping and restaurants nearby. Just a step away from the craziness of Kuta, but peaceful within the resort. We would stay here again.
Review 66:The service was excellent and all the staff are so friendly. The rooms were in perfect condition and very clean. The pools were refreshing and lovely to spend the afternoon at.
Review 67:Velcro on the pillow cases to keep them shut.
Review 68:Have stayed at the Ramayana before and yet again no disappointment. Staff are so friendly and very helpful. Even though you are in the middle of Kuta you wouldn't know if your relaxing by the pool. Also has a great sports bar attached. Stadium bar plays all sport if your a sports buff and the food is great. Buffet breakfast is great and loads of options. Have stayed at other places in Kuta but I love the Ramayana. We will definitely be back!!!
Review 69:Only offers free airport service for 7+ days booking. The Resort Spa prices are around 4x the price of similar services within 5 mins walk in local area.
Review 70:The location in downtown Kuta is outstanding. Easy walking distance to everything and yet offers peaceful and quiet garden/pool area. Rooms are well appointed and very comfortable. Friendly staff and excellent breakfast offerings. Convenient bar and eating facilities.
Review 71:The bedsheets were a bit stained on arrival, and the drainage of shower and sink were not too good. Quite a few mosquitoes were in the room and the aircon was not too cold.
Review 72:The resort is located right in the middle of Kuta, making travel quite easy. All the taxi drivers knew exactly where the hotel was and lots of food nearby for late night snacking. Resort staff very friendly and helpful.
Review 73:Great facilities , close to beach , shopping , waterbom park , restaurant . Able to enjoy the busyness of Kuta and quickly retreat into resort for relax and swim in peace .
Review 74:We stayed here only for one night on our way through Kuta the staff were so friendly and happy the food was good and it's in the middle of everything. Only complaint was that the bed so supper hard. Will stay here again next time in Kuta
Review 75:Stayed in four hotels in Bali and all were mold free except this one! All but one was on the water so that is not an excuse. Room had a really bad smell ? Towels were threadbare - very very old. Breakfast was marginal. Terrible service upon check in. I came with parents for our family vacation but I do not recommend this hotel!
Review 76:You could here the neighbours toilets flushing throughout the night and the shower would wet the toilet roll ... Techno music at the pool and smokers at the pool. You need to give a deposit of $50 that they hold on to and give back at the end however if you don't have $50 you have to give them 500000 rupiah which you get back just before heading to the airport ...
Review 77:Great location in the middle of everything and really clean compared to other places I've stayed in. White sheets were great and there is a DVD player in the room. Quite spacious rooms and I requested one that was by the road so I couldn't hear the traffic. A friend forgot and could hear the music and traffic from the street. There is a buffet breakfast included from 630 to 1030 which had American, Balinese and European options. 3 restaurants are attached to the hotel and a desserts place. The food was comparative go the rest of the area. When leaving at 5am for the airport they gave me a breakfast box which wasn't fancy but better than missing breakfast. Close to the airport it cost 35000 rupiah in a taxi from hotel to international airport. Great pool towels.
Review 78:Nothing all was perfect :)
Review 79:Loved the staff, very efficient and friendly! Also great location close to everything. Will recommend to everyone best resort ever!!!
Review 80:Our room had a musty smell and our extra bed was not provided even though we had exchanged emails about this
Review 81:The resort pool area was excellent and staff were extremely helpful
Review 82:Very noisy when eating breakfast from the passing traffic and lots of fumes from all of the cars and motorbikes. The hotel room was ok the bathroom needed updating. The balcony overlooked a group of airconditioners which were very noisy and the smell from the balcony was disgusting, you couldn't sit outside. We stayed in a Deluxe room interconnecting with a twin on Floor 6, room 730. Breakfast was not great, we've stayed at a few different hotels in Bali and this breakfast does not cater well for all nationalaties, they need to be consistent with the food, not just somedays they have a certain things. Have foods like pancakes, beans, hashbrowns everyday especially for people travelling with kids. Probably wouldn't stay again.
Review 83:Being close to all the shops The Day Spa was fantastic
Review 84:The kids pool was still too deep for my 85cm girl and no kids playground. The kuta environment is too busy for us. For young kids, i suggest not to choose kuta for a stay
Review 85:There are rooms with connecting door and nice resort setup.
Review 86:Service is very poor, took 2.5hrs for bell boy to bring bags to room after asking 4 times. Ordered lunch there once took 1.5hrs to come out. Not 4 star service.Rooms on main road side are a noisey
Review 87:Nice room, clean and tidy and central location
Review 88:not much to dislike some rooms will get the traffic noise but remember its a main road location I have had worse in London and paid 10 times as much. if you want a quiet don't go try another area.
Review 89:central location lovely setting with the grounds shady areas to keep out direct sunlight. excellent breakfast fully replenished even if you get there 10 mins before it closes you still get the full choice and service
Review 90:Nothing, everything was awesome!
Review 91:We liked the Balanise style of the place, the rooms service, food, location,pools and the overall resort was fantastic- We travelled with our 2 children and felt safe and welcomed, we would recommend this place to all our friends!
Review 92:The room was small with the huge bed. Maybe i should have taken the suite as it would be a bit more spacious.
Review 93:The location of the hotel was excellent. Walk straight,its the beach. Walk left, waterbomb and discovery mall. Walk right, hard rock bali, kuta square and beachwalk mall. Great treatment by the staff before arriving, during arrivial, during stay and departing from the hotel.
Review 94:Long queues at breakfast for omelette. Paintwork to be updated in some suites as part of routine maintenance or overall decoration as very tired now. Common executive lounge is dimly lit and has no fresh milk with some snacks and savouries (only tea and coffee)
Review 95:Nice team at Ramayana - warm and receptive. Spa is very refreshing. Breakfast was filling and a good choice.
Review 96:The hotel room is a little old. Balcony & the toilet is a little small. Can get a little noisy at night since it's close to the main road. Bed was a little high. Breakfast choice was moderate. Shower room was too warm, no ventilation
Review 97:The bed was very comfortable. The location is very good,very near amenities. Staff are very friendly & helpful. Having a shower facility for early check-out guests is a good thought.
Review 98:1.Furniture a little old but clean 2.Rooms facing to street are somehow noisy but OK to tolerate
Review 99:1.Extreemly friendly staff 2. Extremely convenient location, close to kuta beach, Marshall shopping center, discovery shopping mall, water garden, art market, restaurants etc. 3. Good breakfast, a lot of choice 4. Free WiFi every where 5. Good trip advicer for car rent with driver.
Review 100:I dont like when they put me at ground floor I dont feel safe & it was noisy I can here people outside walking & talking. It kind of an old hotel when we were put at ground floor.
Review 101:I like the garden with many orchid around. The staff is polite help me to change the room.
Review 102:Mosquitoes. Scratch- scratch, I had the electrical stuff plugged on, had 2 smoking mosquito coils positioned in stategic places in room n bathroom, round the clock. Scratch-scratch. We humans were suffocating in the smoke but those pesty blood suckers were still around !!!! I adore the patio, just to sit n read a good book and coffee is a dream that didn't come through. it's really cozy but warfare starts. I was buffet to them. Sigh. Scratch-scratch Next trip , must plan to buy everything off the insect repellents shelves available at the stores.Scratch- scratch
Review 103:I really like the staff from all divisions. They were friendly, respectful and client orientated. It made me feel special. This is my 4th visit to Bali, each time I'm impressed by Bali's hospitality. Perhaps we should send our staff to your establishment to learn true attitude to service ... Despite being at a busy road junction, and having an open concept, I feel safe. Your security personnel are very alert. I have been stopped several times, I do appreciate they take their job seriously. My children have expressed they want to come back to Ramayana on their next school break. Thank you for being a big part in our holiday.
Review 104:Closeness to shops!. My daughters ran out of money in the first week! Next time I would stay there for 5 days and then shoot to Nusa Dua for a relaxing time on the beach.
Review 105:Closeness to shops and restaurants. Lovely staff. Good restaurants. Close to the market. Great being so close to the beach. Pool was lovely and quiet too.
Review 106:Breakfast was a bit average, but eggs were good - tea a little weak could be stronger - there are not enough umbrellas around the pool area - it can get really hot to just sit in the sun.
Review 107:Staff were really good, polite, friendly - nothing was too much trouble. The staff in the spa resort who do the massages were really lovely girls. Massage was really good as well. Pool was really great for meeting and speaking with people from different countries.
Review 108:We were looking for somewhere to stay as out normal resort was booked, so glad we found this gem !! Close to everything, welcoming, helpful and polite staff. We booked a standard room and on arrival were upgraded!! What a pleasure staying at Ramayana we will definty be back. Thank you
Review 109:There was nothing I didn't like
Review 110:The Balinese feeling about the resort. Staff were all friendly and helpful it is lovely and clean and a great position For everything. I would stay there again and have already recommended it to friends and family.
Review 111:Breakfast hot food menu did not vary much from day to day. Rooms, especially the bathrooms, need refurbishment.
Review 112:The Ramayana is well situated in the heart of Kuta, close to shops and only a short walk to the beach. We thought that the Deluxe room was nicer than the Executive Deluxe room to which we were "upgraded". For us early to bed early to rise people, rooms in the south east corner of the main building were quieter, being away from the main road and bar, but close to a school. We preferred the smaller pool with the waterfall, which we usually had to ourselves.
Review 113:Little bit annoyed by the cleaning staff (...but I know that I'm a lazy customer :-)
Review 114:The position and the quality of the structure. Price was very ok too
Review 115:The toilet was not cleaned properly.
Review 116:Good location, close to the beach, vaious restaurants and shops. Quiet in the hotel though in the busy street. Friendly reception.
Review 117:Room very outdated. Bathroom was run down. No elevator to third floor. Staff at front desk knew very little English.
Review 118:Pool area is great Location is excellent
Review 119:Had a great experience at this hotel. Staff were always friendly and always had a smile on their faces . I would recommend this hotel to anyone and would stay there again. Had an amazing stay A++++
Review 120:Having to leave
Review 121:Brilliant, location Wonderful staff, clean rooms two great pools Family friendly restaurants, good breakfast and staff were always ready to help, We had 10 members of our family on holiday aged from one to grandparents will definitely be returning
Review 122:Leaving lol
Review 123:I was upgraded and had a back problem staff were kind warm and very caring. I also like the traditional bali style of the hotel and when you walk down the back it opens to restaurants and bars the location is excellent. I also think it's amazing value.
Review 124:None
Review 125:The staff were really nice and helpful. We had a late flight and were able to extend the check out until 6pm (we did have to pay IDR500k though)
Review 126:There was no jet whater in the pathroom
Review 127:The location
Review 128:Great location and beautiful hotel
Review 129:Old furniture
Review 130:Stratgic location i Kuta
Review 131:Rooms starting to be a bit tatty.
Review 132:Location is very important. Swimming pool.
Review 133:Almost nothing
Review 134:Very close to good restorant, live music dan centre kuta
Review 135:Aircondiation
Review 136:People
Review 137:No or very less options of vegetarian food
Review 138:Ambience and courtliness of the staff..Good spa treatment and waterbodies
The Fine Print
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