Bastion Heritage Hotel - Relais & Châteaux

Bastion Heritage Hotel - Relais & Châteaux descritpion

Bastion Heritage Hotel - Relais & Châteaux sells fast on our site. This 4-star hotel is in Zadar’s historic core, just a few feet from the Arsenal. It features a variety of saunas, steam baths and relax areas in its Castello Spa and Wellness Centre. Free Wi-Fi is provided at the lobby.
Rooms here are beautifully furnished with handmade furniture. Each room has air conditioning, cable and satellite TV and a minibar.
A wide range of massage and spa treatments can be booked on site. All spa facilities and treatments are extra charged.
Mediterranean cuisine is served at the sit-down Kaštel restaurant, with its spacious summer terrace and elegant interior. Cocktails, tea and coffee are available at the Kristal aperitif bar.

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The staff speaks English——Bastion Heritage Hotel - Relais & Châteaux's staff speaks:Italian,Croatian,English,German
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Facilities of Bastion Heritage Hotel - Relais & Châteaux

Outdoors ：Terrace

Pets ：Pets are not allowed.

Activities ：Sauna | Spa | Massage | Hot Tub

Food & Drink ：Bar | Breakfast in the Room | Restaurant with Dining Menu

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Public parking is available on site (reservation is not possible) and costs EUR 10 per day.

General ：Safe | Non-smoking Rooms | Elevator | Heating | Air Conditioning

Languages Spoken ：Italian | Croatian | English | German

Reviews for Bastion Heritage Hotel - Relais & Châteaux

Review 1：Hard to get to hotel due to road construction and the one-way roads. Brighter lighting in room. Lights by bed too dim to read by. Pillows a bit flat. Did not realize use of Spa was not included and you had to pay extra.

Review 2：Ivan at the front desk had great customer service. Large bathroom. Large seating area with couch. Very good meal in restaurant where we found our new favorite local wine. Amazing view of the Marina from balcony. History of famous visitors to hotel.

Review 3：Great location, a few steps to the centre of the old town and great views of the marina. Very comfortable rooms, stylish décor and staff are super friendly and professional.... Great place!

Review 4：A quiet, intimate spot, elegant rooms, and nice views. The breakfast was excellent, and the service was wonderful. A real bonus- parking, which is extremely rare in the Zadar old town.

Review 5：Smoking is allowed in doors at the upstairs restaurant.

Review 6：The hotel was in a great location in Zadar. We were able to walk to all the sites we wanted to see. The room was pleasant, the wi-fi was good and it was nice having a bathtub since you don't get that all the time in Europe. The hotel staff was very helpful and the restaurant was good too.

Review 7：There was some small noise from next door rooms at night. Also I think I heard someone hovering in the early hours of the morning which was quite surprising. These factors did waken me.

Review 8：Comfort, helpfulness of staff. Location

Review 9：The gentleman at the front desk (cannot remember his name) was amazingly helpful and friendly. One of the best front desk employees I have ever encountered

Review 10：The bar opposite while providing fabulous cocktails and views in the hot afternoons played loud music late into the night

Review 11：Location was outstanding in the old part of the city and friendliness of staff was excellent. The rooms were well set up and lovely

Review 12：Nothing

Review 13：This Hotel is fabulous! We loved everything about it. Great location and the staff are amazing. They are so friendly we thought we had been there before. Would certainly return!!!

Review 14：Cleaning staff could be a bit quiter in the morning when cleaning adjacent rooms.

Review 15：Very professional staff in the hotel and restaurant (dinner). Very comfortable room, clean, quiet, nice amenities. Nice day spa on sight. Bowl of fresh fruit and nuts were in room when arrived. Great location. Room faced an outdoor bar by the river but my room was so quiet I could hardly hear anything outside during the evening.

Review 16：Other than the open door shower design, nothing at all. The shower is very modern and looks great, but you end up getting water on the floor due to a lack of a full glass enclosure.

Review 17：Mario is incredible. Friendly and extremely helpful. He goes out of his way to make you feel welcomed. The hotel facilities were top notch, the room was very clean, and very comfortable. Great place to stay whilst in Zagreb.

Review 18：Super hotel. Beautiful room and absolutely spotless. Staff were so friendly and helpful. Excellent breakfast. Excellent location for exploring the old city of Zadar.

Review 19：I think it's a shame to have the breakfast indoors in a dark room that can feel a little bit like a wine cellar. The outside terrace would have been a better option.

Review 20：The staff are very helpful and pleasant, the property is beautiful - especially the preserved stone walls and it's location slightly away from the crowds but still near to everything is excellent.

Review 21：Right on end of old town peninsula, pretty easy to find. Staff came out to park our car for us in their car park. Close to restaurants/bars but rooms quiet. Just around corner from the point where you can watch the sun go down over the Adriatic and listen to the Sea Organ.

Review 22：Totally personal preference but I wasn't too keen on the dingy decoration of our suite - shades of dark brown and turquoise - otherwise all lovely. I also thought the restaurant was quite expensive and the food a bit disappointing

Review 23：The staff, the spa, the lovely bar across the road.

Review 24：A bit slow wifi. Excellent restaurant though a bit expensive. Not bad cleaning but it could be improved.

Review 25：Great staff showing hospitality and service Nice personal rooms, especially 206. Terrific location in the old town.

Review 26：Everything good. have no complaints. no swimming pool

Review 27：The Spa area is great, restaurant nice too. Nice extended breakfast and late checkout, staff very helpful too

Review 28：For a relax/chateau property this hotel did not meet the grade. At such a property I expect high end bathroom products, a treat at turn-down, and perhaps even a small farewell gift.

Review 29：Friendly staff and lovely breakfast

Review 30：We loved our 1 night stay in your wonderful hotel.Beautiful room.Excellent quality towels and bathrobes. Staff were very friendly,helpful and efficient. Location was perfect for exploring Zadar.Breakfast was tasty.Food choices excellent.We will be back.

Review 31：Our stay exceeded our expectations. Mario at the front desk was helpful and enthusiastic. He went above and beyond to help us with ideas of where to go,where to eat, their restaurant Kasyel is great, to the wine we wanted to have. He is a gem and the hotel is fabulous.

Review 32：Bed was a little small but was really comfortable.

Review 33：Excellent location in the old town, fantastic staff who went out of their way to assist us an make our stay very enjoyable, comfortable room and bathroom and very good wifi. Breakfast was very nice and the food in the hotels's restaurant was also very good. Loved the luxe historic feel of the hotel and the cute bar area for a nightcap.

Review 34：It was very hot and no loungers to relax but there is a nice outdoor terrace area with chairs and tables

Review 35：Style of hotel and great food and service, staff very helpful and friendly

Review 36：The mattress on a creaky bed needs desperately to be changed ASAP.definately not up to standard

Review 37：An excellent location and helpful staff.A beautiful building and nice decor.

Review 38：Two suggestions only:switch to home made jams at breakfast; while maintaining the theme of the decor, just need to lighten up a few corners and freshen up paintwork.

Review 39：The gentleman who served at the bar and in the restaurant was just a perfect host. Food and ambience wonderful.

Review 40：Hard to control heating and ventilation, a faint smell of cigarette smoke in some shared areas (could be an odd room scent)

Review 41：Very friendly and professional staff, good breakfast, good location

Review 42：imdefinitel have to think over what could be criticized,,and after all it is just the orange juice at the breakfast. we definitley will not go elsewhere in the area.

Review 43：repeated stay. ran out of fuel 6 kilometers from the hotel at 0:30 a.m. after call night porter organized taxi to bring us fuel within 30 minutes. our top recommendation in the zadar area. 2 minutes walk from the pedestrian zone with all the cafes.

Review 44：No comments come to mind.

Review 45：Restaurant veranda was extremely good and nice to sit and look across to the marina,(only because we had chosen the right table). The restauranteur was extremely knowledgable and his food and wine recommended choices were excellent, cannot thank him enough for a very pleasurable evening and wish I could remember his name!! The tall gentleman, (I think the owner, greeted us warmly and a really nice person to deal with.

Review 46：Rooms a little small but beautifully appointed.

Review 47：Beautiful hotel, great location. Parking was free. Great dinner that night. Excellent food and service. We had a female waiter who was outstanding. Very helpful with choosing a Croatian wine.

Review 48：Zadar was certainly not one of our top picks from all other wonderful destinations in the rest of Croatia.

Review 49：Wasn't looking for a Relais & Chateaux property but was able to take advantage of a special rate that made it both a special experience and a great value. Best part was having a place on property to park our car after a long travel day. Most properties in the area do not offer on site parking. The main street and attractions are just around the corner, another advantage!

Review 50：There is some noise from a bar across the street but it's not too bad with the windows closed.

Review 51：The location just inside the old town walls is ideal with views of the harbour. I would recommend a trip down to the "wellness spa" to relax in the jacuzzi with a green tea.

Review 52：The fact that you could hear the bar across the street till 1 a.m. There are some rooms that do not face the bar, if you could get that is would be fine.

Review 53：The location, inside the old town, easy walk to everything in old town

Review 54：A.C. did not seem to work properly.

Review 55：Excellent location, especially if arriving by ferry. Private parking if you have a car. Very friendly staff. Wonderful breakfast. Would definitely stay here again!

Review 56：The outdoor bar opposite. Noise was tolerable, just, with window closed. We were there in mid September so bar closed at about 12.30. In summer it would be noisier and possibly open for longer

Review 57：Very friendly and efficient staff Good location, on the old walls of the city about 5mins walk from the main cathedral square Very comfortable well appointed rooms Very good breakfast

Review 58：It's really noisy!! There's a trendy bar facing the hotel and the music is loud up to around midnight

Review 59：This hotel has a good geographic situation and you can use its car park. The breakfast is great and the staff is friendly.

Review 60：Our air con kept going off for no reason causing heat to become very uncomfortable and then the air con would come on again We were unable to control it and the temperature was fixed centrally by reception staff

Review 61：Location Staff very good Breakfast good Facility good

Review 62：Nothing, I really loved this hotel.

Review 63：This hotel was in my favourite part of the old town of Zadar. It's realy close to the great the sun installation, accross the road from a really cool outdoor laid back lounge bar and away from the trourists, while being within easy walking distance to all the best sites in Zadar. The special on the Sothy spa treatment was fantastic value for money and the best facial treatment I've ever had. I also loved having dinner on the terrace of the hotel restraurant as the food was more refined than some of the other restaurnts in Zadar.

Review 64：nothing

Review 65：Excellent location adjacent to old town. Staff courteous, friendly and helpful. Very good restaurant for both evening meals and breakfast. Rooms comfortable and clean

Review 66：Air conditioner incredibly noisy and not working properly. Only solution proposed by staff was to leave windows open. Room tired. Didn't see any staff in dining room for about 15 mins at breakfast when finally someone came and took a coffee order. Never asked if we wanted a cooked breakfast which we later discovered was available. .

Review 67：Location. Desk provided good recommendation for dinner ie Fosa.

Review 68：I could hear everything from the room next door - even the clicks from pressing iPhone keys!! Luckily it was a solo traveller because hearing conversations (or worse...) would have driven me nuts.

Review 69：Staff are amazing, restaurant food is exquisite, room was beautiful. Location fantastic.

Review 70：Would have been even better if this hotel had a swimming pool but not possible I guess given the location and structure of the hotel.

Review 71：Fab hotel and excellent location for a city break. Great food at dinner in the restaurant and friendly, helpful staff at all times. We would def return to this hotel in Zadar.

Review 72：Hotel is situated in the old town but unfortunately directly in front of the bar with loud music in summer, do not expect to sleep before 2am, even though they say it finishes at 11pm.

Review 73：Nice and friendly personnel

Review 74：Some noise from the nightclub opposite, waterfront view marred by club and portacabin.

Review 75：Staff friendly and helpful, very good breakfast, excellent location for all the sites and sights, good decor and facilities in the room and hotel generally. We were able to park just outside. We'd happily go back again.

Review 76：Parking is available but it's super busy so hard to find a spot. Rooms are a little noisy- air con very noisy but open window lets in street noises which start at 6am are are also noisy!

Review 77：Helpful staff and excellent location from which you can stroll around the city. Restaurant is ok but also has many other options near by.

Review 78：The staff were extremely helpful. The location was superb. The breakfast which was included in the rate was good. The hotel was clean and the room well appointed.

Review 79：Very nice Family / Boutique hotel.

Review 80：Fantastic location, good rooms, and exceptionally helpful and warm staff

Review 81：Just live there. Great property in incredible place.

Review 82：very closed to the sea organ, wonderful

Review 83：No complaints!

Review 84：An excellent hotel in a great location, with a friendly and helpful staff. Superb food in a restaurant with stunning decor.

Review 85：Luxury and great service

Review 86：Very professional and welcoming hotel. Spacious rooms and bathroom. Great decor and excellent restaurant

Review 87：Great service

Review 88：Great location, wonderful hospitality by the staff and quiet rooms! We love this hotel and Zadar.

Review 89：Wonderful location - overlooking the marine. Right in the heart of the old town. Helpful staff

Review 90：Nil.

Review 91：Best staff service ever. Even ran after U.S. To ensure we had correct directions when leaving by car!

Review 92：Good location for walking inside of the old town. Calm atmosphere.

Review 93：Great staff. Quiet location on edge of the historic centre.

Review 94：Good location and very frendly staff. Zadar is worth a visit and this Hotel makes it complete

Review 95：The hotel is just in the historic center of Zadar. The staff was really nice and the breakfast was amazing.

Review 96：No tea or coffee making facilities in the room.

Review 97：Staff were very friendly and willing to assist with any enquiries

Review 98：Had to pay extra for the spa. A little noisy. Overpriced for what you got.

Review 99：Really amazing staff. So friendly and great location

Review 100：The room could be a bit bigger ;-)

Review 101：Great breakfast, friendly and helpful staff.

Review 102：Small room and tv, noise AC, broken elevator

Review 103：Position and breakfast

Review 104：nothing negative

Review 105：everything

Review 106：We liked everything

Review 107：Everything was great for us. We would highly recommend staying there!

Review 108：The staff were amazing, the rooms were gorgeous, the food was excellent, and the location was perfect. I cannot recommend this hotel enough.

Review 109：Easily found following the signs, location just round the corner from the lovely sun set!

Review 110：Our view of disco across the street

Review 111：Friendly and helpful staff, spa, great breakfast selection

Review 112：I would say that it's a bit over priced. No tea and coffee making facilities in the room.

Review 113：The ambience

Review 114：Staff extremely helpful, prepared a breakfast box and organised taxi for us because for our early morning departure

Review 115：Great work space, desk with multiple electric outlets and, better yet, hard-wired Ethernet!

Review 116：Street noisy before dawn

Review 117：Very helpful staff

Review 118：Small Room

Review 119：Breakfast Friendly Staff Location Ambience

Review 120：There isnt another hotel with such great service and location in Zadar, and I say this as a Croat who has visited the town many times!

Review 121：Don't have a bad word about this lovely place.

Review 122：This was a little on the expensive side but well worth it, breakfast was lovely.

Review 123：outstanding location in the old town, attentive and friendly staff, nice rooms, excellent buffet breakfast