Hyatt Amritsar


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Hyatt Amritsar descritpion


A year-round outdoor pool, gym with personal trainers, and traditional treatments at the spa are available at the 5-star Hyatt Amritsar in Amritsar. Featuring a modern open-concept design, this elegant property also has free parking.
An ergonomic bed and a pillow menu ensures a good night's sleep. All the air-conditioned rooms also include a flat-screen TV and minibar. Private bathrooms have a bathtub.
Hyatt Amritsar is 3 miles from the famous Golden Temple. It is 3 miles from the historic Jallianwala Bagh and Amritsar Train Station. Sri Guru Ram Dass Jee International Airport is a 30-minute drive away.
At Thai Chi, enjoy authentic Thai, Sichuan and Cantonese cuisines. Collage features interactive Teppanyaki and Tempura stations, as well as delicious pizzas. Afternoon tea and evening cocktails can be enjoyed at The Lotus Lounge.
Day trips and car rentals can be arranged at the tour desk. The hotel also provides a business center and a 24-hour front desk.

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The staff speaks English——Hyatt Amritsar's staff speaks:Hindi,English
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Facilities of Hyatt Amritsar

Outdoors :BBQ Facilities | Outdoor Pool (all year)

Pets :Pets are not allowed.

Activities :Sauna | Fitness Center | Spa | Massage

Food & Drink :Restaurant | Bar

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free public parking is available on site (reservation is needed).

Services :Room Service | Car Rental | 24-Hour Front Desk | Currency Exchange | Tour Desk | Ticket Service | Baggage Storage | Concierge Service | Laundry | Dry Cleaning | Ironing Service | Meeting/Banquet Facilities | Business Center

General :Newspapers | Safe | Shops (on site) | Non-smoking Rooms | Facilities for Disabled Guests

Languages Spoken :Hindi | English

Reviews for Hyatt Amritsar

Review 1:Rooms are small. This is something which is undoable because it is how it is designed. But, also construct some bigger rooms and that can help.

Review 2:Overall stay was very comfortable and homely. The Chauffeur (Mr. Vicky) is a very humble gentleman and he has made us feel at home. Very nice person and genuinely shown us all the places and made us acquainted with the local culture. Hotel is excellent and best place to stay in Amritsar if you are a tourist.

Review 3:I had a very pleasant stay..i liked everything about the place.

Review 4:Extremely efficient and hospitable staff.. The the breakfast buffet was very good esp the amritsari kulche chole and Masala tea.

Review 5:Nothing

Review 6:Good location.excellent staff. Good food.clean.excellent arrangement to visit golden temple.well behaved and humble security staff. Good guidance by reception staff to visit various tourist places. Well trained team in restaurant.collage. Humble house keeping staff provided everything whenever we called.

Review 7:The level of respect me and my family got was amazing, some hotels that are 5 stars don't feel like one, but Hyatt does, I will return again with family very soon. My son was not feeling well so my check out time was extended until we left for our flight at 7pm and not the usual 12pm which was very useful.

Review 8:I have already mentioned above wht I didn't like. If you compare this property to Taj chandigarh forget about big cities...Hyatt Amritsar is not worth more than a 2 star hotel

Review 9:This hotel is really expensive for the ultra small rooms they have..baths r really small n no tubs either. There was no complementary breakfast even though it was so expensive. If i compare my stay with taj chandigarh it really value for. Atleast 2000rs less with breakfast and free wifi for two smart phn or any other gadget. hyatt had no free wifi. no newspaper in the morning where as all the 5starts have it. Worst was they had all Expiry date bathroom stuff in the bath. Including body lotions. They were not few weeks of thr expiry dates but more than a month Small little TV panel with very few channels

Review 10:- Front office and check in was very poor. Inspite of our arrival at 230pm and having requested for early check in, the rooms were not ready and we had to wait for 45+mins. to get our rooms.

Review 11:As per the reservation done through booking .com , i was cheated as the amount shown at the time of booking and the one charged to me was different . Other booking sites were offering much less amount Booking . Com is expensive No cushion is being given by this company to old customers

Review 12:1) the WC was dirty.. 2) the houskeeping staff after had to be called twice to do clean up of in room dining plates... 3) At the Breakfast table wanted to sit at a particular place which would take just 5mins to clean up.. But staff didnt do it and insisted to sit on some other table... Thats not nice in a five star category hotel. 4). Also i felt more priority & prferences are shown only to foreign tourist..

Review 13:I liked only the location..as it is just touching the alpha mall.

Review 14:Wrong billing, Additional charges for expenses not incurred. Single occupancy but charged for double occupency

Review 15:Ambiance,Quite & Peaceful,Well maintained

Review 16:There was a gasoline kind of smell in the corridor and room on both nights of the stay which they could not rectify, later I found out that it was because of painting of the staff escalator lobby, I wonder if the are using safe paints. Also they misplaced a part of my luggage at checkout, which was recovered after 15 minutes.

Review 17:We had placed a request for an additional bed 2 weeks in advance. However, even with this prior notice we were provided a mattress, instead of what was requested for.

Review 18:The food is not upto the mark and way pricey. Room service is slow. (Although they did not charge for the meal due to the delay.)

Review 19:The ambience, location with wonderful mall near the hotel. Courteous staff. Wonderful view from the room.

Review 20:To strengthen the wifi signal,taken care on cleaneness more,frequent disturbance of the entertainment to be avoided. Apart from what is mentioned above my overall rating is above average.

Review 21:Staff

Review 22:Air con of room was not to level which was rather uncomfortable on 1st night which was then fixed by technician but still not to level of excellence.

Review 23:Location is best as shopping mall right next which is very convenient.Staff is team of wonderful people and very helpful.

Review 24:I have great issues with the cost advertised and what you actually pay when taxes are added Overall by bill was UK prices not what I expected I will be taking this up with the hotel

Review 25:Great design and comfort

Review 26:The obvious services are delivered with efficiency but in case of a specific or customized request then the staff seems to struggle. Hotel cabs are a tad bit expensive.

Review 27:Location is brilliant. Adjoining mall is a plus. Lay out of rooms and fixtures in those are good.

Review 28:Although staff were very obliging and friendly the service was slow.

Review 29:Decent, clean hotel with friendly staff. A good selection of dishes on their restaurant menu.

Review 30:Booking.com never replied my request submitted on line.I could not call booking.com as no one provided me the phone no.

Review 31:We all enjoyed at the swiming pool

Review 32:Service lapses in Housekeeping, Front Office, Engineering, General Maintenance is poor. Minibar Fridge did not work, reported, not fixed. Stingy on giving extra tea bags/sugar. Though I am a repeat guest, there was ZERO recognition, even the Hyatt Gold Passport number I had given at Check-in, was never registered. This was my 4th stay in the hotel.

Review 33:Location close to Golden Temple. Valet and Security staff were helpful. DM Rohit Chhetri was helpful.

Review 34:The service for breakfast was not co ordinated and very haphazard.

Review 35:Staff were very courteous. Two names Shailedra singh and Ganesh were very good. The driver Sandeep Singh of the hotel car we hired was excellent and I would recommend him

Review 36:The Lobby/Reception Area was very conjusted and was not giving any felling of 5 Star Hotels / Hyatt's Hotels.Room no 1821 fridge was also not working.

Review 37:Every thing was ok . All staff was Helfull and treat as friendly . Good .

Review 38:We had a power failure in our room and it took 3 calls to get someone to fix it. Room service and housekeeping services were super slow. Otherwise all good

Review 39:Room was cozy, staff was helpful, room was also nice and clean with a very comfortable bed.

Review 40:less food options in thai restaurant, time taken to check in,indifferent attitude of some of the staff. generally slow room service.

Review 41:positive response to our needs by from front office, fast check out.

Review 42:Price is high for without breakfast. Other hotels like holiday Inn and Radisson offered breakfast for a very similar price semi luxury

Review 43:Smooth chk in and chk out. Good service.

Review 44:Room booked was Pool Side view where as room allotted was not pool side view. However the amount was charged for pool side view as per Booking .com details given to me on my e mail.

Review 45:Swimming Pool Facility

Review 46:The air con stopped working all night Had astama attack cousins breadthe tried calling front desk no answer at 3 am Couldn't complain to anyone about it till morning they gave no consideration

Review 47:The spa

Review 48:Slow check in and check out

Review 49:Very conveniently located and helpful staff . One persons in our group left a suitcase that was promptly identified and couriered. Breakfast was nice

Review 50:Staff wasn't trained well to entertain guests at all, when we checked in, there was no one to at least offer us a glass of water or juice. It didn't felt at all that i am at Hyatt. No one accompanied us to our room or show is the way, we have to find that ourselves. The room service was so bad that we have to wait for at least 45 mins - 1 hr before they deliver anything that we ordered. The hotel staff was not at all trained to handle big mass in case the hotel is fully sold. All of them were confused as in what to do? I am still confused if this hotel is a part of HYATT GROUP or not, coz I had been to many hotels of this group and every where I found impressive hospitality.

Review 51:Except the View, Nothing

Review 52:the over whelming security checks everytime you re-enter the hotel,even just having a travel money bag.

Review 53:excellent courtious ,polite staff,nice clean hotel.

Review 54:No help received from staff for cleaning of the car. Staff wasn't able to cope with breakfast rush Food quality is not up to Amritsar's and Hyatt reputation.

Review 55:Location and reception staff is courteous.

Review 56:Hotel's travel agent is fleecing the guests...as mostly the radiotaxis are not available in this area. Better to stay in best western,holiday inn..both in ranjit avenue which is a part of new amritsar.

Review 57:The Bathrooms had no privacy the shields on the bathroom glass were actually see through. It was very annoying that we had asked for a pool facing room and we got a lower grade room inspite of booking in advance since the hotel was almost sold out. If we had made a booking we should have got what we had booked. There were a lot of walkin customers being given preference over the pre booked customers

Review 58:Arrangement for tour of city. Taxi provided, driver was not able to take us to places of interest other then shops and eating place

Review 59:The staff on reception were excellent keep it up. Best was the shuttle service to Golden Temple. Driver was very polite

Review 60:the property is good but its not well maintained as any Hyatt would be ...there was a peculiar smell in the alley...and the pool was closed at around 10 in night, there were few places to sit and relax but it wasnt well taken care of.

Review 61:loved the hospitality of the hotel staff and there attention towards you and the room was good, a mall in the campus makes it very good to just hover around nd come back nd relax..

Review 62:I stayed @ Hyatt on 26-Jan. The room was good with a pool view. But there was some black material that was falling from the AC. I called the house keeping and they said they would fix the issue. We went sightseeing and returned in the night and dozed off as we were damn tired. Morning I get up and see that all my quilt and bed were covered with those black flakes from the AC. I would definitely not expect something of this sort from a hotel like Hyatt.

Review 63:The ambience was good. Travel desk was great.

Review 64:Staff is poorly trained and not oriented to customer satisfaction , just doing their job . Coudnt care much of customer comfort .

Review 65:Hotel hardware is quite good , up to Hyatt standards

Review 66:Nothing not really.

Review 67:I liked your Room No 1820 which I would rate among the best hotel room that I spent a night. And I have travelled very well most part of the world. Keep it up.

Review 68:No complaints at all

Review 69:Very warm and welcoming staff all the way from the doorman and reception to the housekeeping and bar staff. Loved the modern design in the hotel.

Review 70:Wifi is not free but expensive, health faucet not installed in toilet, steam iron not provided in the room.

Review 71:Ambience and location adjacent to the Alpha mall.

Review 72:I would like to thank Chef Ganesh who really took care to ensure that my Grand Son who has severe food allergies could eat the food prepared. His positive attitude is amazing & I wish to compliment the management for having such a person on the staff. Thank you Hyatt Amritsar, Thank you Chef Ganesh

Review 73:wifi does not work in the room . only works in the public area

Review 74:the staff was very courteous . it was my birthday and the general manager was nice to arrange for a cake.the room was spacious .

Review 75:We were charged for internet which is absurd as this is the first time in our travels we had to pay for this service. Being a five star hotel this is not expected.

Review 76:Staff were friendly.

Review 77:The check in, the room, the food, the location, the service delays, the attitude of the staff, I could actually keep going on. They goofed up my booking and gave me two twin beds instead of a king bed, then the room was stinking like a sewer which I complained of during the morning and they had nothing on offer until late at night the second day of my stay. And they actually charged me for this and offered the mandatory "we are extremely sorry for this maintenance issue".

Review 78:The information provided by the travel desk that keep me out of this hell hole

Review 79:Expensive wifi(should be free these days) Really nice pool but unable to use as air quality of whole area so poor, got headache and coughing within 10 mins

Review 80:Efficient and friendly staff, cleanliness, food, whole place exudes quality at a reasonable price

Review 81:They charged for wifi, at minimum they could have offered it for free in the lobby area.

Review 82:Food, facilities, location and ambiance of the hotel was all excellent.

Review 83:Rooms on the smaller side, but not an issue

Review 84:This is very nice property with upscale furnishings, strong shower, nice bed and very good staff. I was particularly impressed by Avinash at the front desk who was not only professional but more importantly quick to understand my specific issues on two different matters and resolve them very efficiently.

Review 85:The check-in... in spite of booking a month in advance, the hotel didn't have information of our arrival and the front desk refused to check us in, after a 30min. Wait, finally, a Manager intervened & processed our paper-work. I suggest booking.com initiate a reminder process to the hotel as well, just as it reminds it's customers of upcoming stays!!

Review 86:The quality of furnishing & fittments.

Review 87:Staff at the hotel need to be a bit more exposed to Hyatt expectations ?

Review 88:Front Office Manager is pleasant and so are the F&B Staff at Collage - Coffee Shop..

Review 89:I was on a bus headed to Amritsar. The driver's asst. came up to me and handed me his cell phone. Now that got my attention. Who in the world?? It was the Hyatt explaining that a driver would pick me up on the edge of town close to the hotel. NOW that's service!

Review 90:AC had a weird noise which wasn't resolved despite repeated complaints. One of the two double rooms booked had two single beds instead of a Queen Bed, this was not informed and was done to accommodate the request of an adjoining room, which is funny because no such information was shared earlier.

Review 91:Almost everything was good. Nothing better in this city and that too at this price point. Keep up the good job.

Review 92:The rooms available at cheaper price are smallest Rooms I have ever seenin a 5 star . Plus we wanted an extra bed so room was already finishedfor a leg space .

Review 93:The hotel is made very beautiful

Review 94:We had a great holiday as the Hotel was very nice. The staff went out of their way to help us in any manner whatsovever. We had a great view of the city from our room.

Review 95:Service slow.

Review 96:Highly recommendable clean and comfortable. Though not too many option of five stars in Amritsar still very central and close to golden temple.

Review 97:At breakfast time they play disco music. They should play soft music

Review 98:Location is really nice.

Review 99:We booked a particular room but at the time of arrival they refused to give us the same so that was a big disappointment.

Review 100:Food and staff

Review 101:Staff were particularly efficient and used their initiative. A well managed hotel.

Review 102:Good service

Review 103:Everything is Excellent

Review 104:Courteous Staff....

Review 105:Fire doors didn't work during an earthquake

Review 106:Small rooms with minimum space for extra bed or luggage

Review 107:Waived off the extra bed charges which was a very hospitable move

Review 108:Access to pool side

Review 109:Everything

Review 110:The staff was very welcoming and helpful, especially miss pallavi at the reception. Would recommend this hotel to everyone.

Review 111:Bath tubs not provided

Review 112:Nice hotel

Review 113:Room was a little small

Review 114:The location was good for what we wanted to do in amritsar

Review 115:The service was excellent. Rooms were functional.

Review 116:Excellent food, staff and lodging. Love love love the massage I got from a male therapist!!

Review 117:Inavailibity of complementary service which are availabe at same cost in similar or even comparatively low priced hotels.

Review 118:Nothing special

Review 119:Nothing specific

Review 120:On the whole our stay was lovely one, The staff were prompt and freindly

Review 121:Nothing really, a pool would have been nice

Review 122:Lovely rooms, amazing spa facilities, well located

Review 123:check in takes time when counter is busy.

Review 124:front office staff is very friendly

Review 125:Choices on wine list not available

Review 126:Comfort of the room

Review 127:The staff were amazingly helpful and courteous. Very useful complimentary shuttle to the Golden Temple evening and early morning.

Review 128:wet bedsheets and dirty rooms

Review 129:location

Review 130:Every thing was fine

Review 131:Everything was excellent

The Fine Print

Please note that the property requires guests to provide a valid ID proof at the time of check in. As per government regulations foreign nationals are required to carry a valid passport and visa while Indian nationals are required to carry government issued photo ID such as valid driving license, PAN card and Aadhar card.Please note that the swimming pool will be under maintenance from 13th January to 27th January, 2016. Inconvenience caused is regretted.