Saint James Albany Paris Hotel Spa

Saint James Albany Paris Hotel Spa descritpion

In the center of Paris, across from the Jardin des Tuileries and the Louvre museum, this hotel features free access to the spa with an indoor pool, fitness center and hammam. Free Wi-Fi access is provided throughout.
Each soundproof and air-conditioned room and suite at the Saint-James & Albany Hotel-Spa comes equipped with free internet access. Rooms also have satellite TV and a private bathroom.
Breakfast, lunch and dinner are served daily at the Le 202 Rivoli restaurant. Guests can relax in the lounge bar or on the terrace.
The hotel provides a 24-hour front desk with a tour desk. It is just a 5-minute walk from the Musee d’Orsay and the Tuileries Metro station provides direct access to the Champs-Elysees.
1st arr. is a great choice for travelers interested in Food, History and Art.

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Facilities of Saint James Albany Paris Hotel Spa

Outdoors ：Grounds | Terrace

Pets ：Pets are allowed on request. Charges may apply.

Activities ：Fitness Center | Spa | Massage | Turkish/Steam Bath | Indoor Pool (all year)

Food & Drink ：Restaurant | Bar | Breakfast in the Room | Restaurant with Dining Menu | Snack Bar

Internet ：Free!Wired internet is available in the hotel rooms and is free of charge. | Free!WiFi is available in all areas and is free of charge.

Parking ：Public parking is available at a location nearby (reservation is not possible) and charges apply.

Languages Spoken ：Italian | French | Spanish | English | German

Reviews for Saint James Albany Paris Hotel Spa

Review 1：I never had the time to enjoy their services, due to pack itinerary. I was exhausted when I arrived back late each night to bathe and for sleep and off again the next morning after the buffet breakfasts.

Review 2：Good central location and good access to metro. Very friendly and helpful staff. I arrived early the first they stored my bags before check in time, and off I went to explore Paris. I am usually disturbed by noise disturbing my sleep, but had no problems in sleeping at the top floor, despite a central location.

Review 3：originally booked the slightly better double, was smaller than we wanted (would be fine normally but were spoilt in switzerland just before) but we asked for an upgrade to a junior suite simply because my fiance likes the windows open with fresh air coming in (yes it was only 4 degrees celius) and the only window opened onto the emergency stairwell. Junior suite was great as it opened onto the courtyard. plus they didnt charge us the full upgrade cost which i find is the best thing for a large hotel to do. (was still 320 euro for 4 nights extra though)

Review 4：Great area, been to paris a few times now and Rue de Rivoli is the best for getting around, do have to deal with a few more tourist traps and street hawkers but ignore them and you will be fine. directly opposite the Tullieries Metro station and has a little courtyard and an great pool and Hammam. Great breakfast at a reasonable cost plus everyone was super helpful. even had the power needing to be turned off overnight due to a fire systems check and they provided little snap lights atc just in case. didnt bother us as at least i knew they valued saftey over the comfort of guests for a night.

Review 5：I expected larger room, whit more space for normal body coordination in the room.

Review 6：Location was great. Staff were very helpfull and polite. Breakfast was good.

Review 7：The only negative issue was the quality of the fries provided by the restaurant. On both occasions that we had fries they were soggy!

Review 8：Position in respect to facilities

Review 9：I arrived there 12PM . They dont let we check in , they said 3PM . we waited there until 3PM event we was tired after long flight . after 3 PM they still not get room for me . I called Manager over and asked she said she has 1 room ready the other is smooking room they try to get smell out. we paid but we dont get room what booking.com selling . Not come back there again .

Review 10：I like location.

Review 11：I didn't like that I ordered champagne on arrival for my partners 30th an it wasn't there, when I called to discuss this they were quite rude! Also on the last day of our stay we got lost an ended up at the euro star train station got a licenced cab back to the hotel an it was 10euro we had ordered a cab from the hotel before this an they tried to charge us double 21euro.. So we tried to cancel an get our own cab an they tried to tell us this wasn't allowed as they had already booked! Also was quite uncomfortable with 2 single beds pushed together, with 2 single covers so wasn't romantic.

Review 12：I loved the location

Review 13：The room service was disgusting. When we complained the staff were rude. They tried to overcharge us for drinks and nuts from the mini bar which we had not had ( being alergic to nuts!)

Review 14：very little

Review 15：No tea/coffee facilities in room. So had to pay €16 for thermos flasks each time.

Review 16：Location was just right. Luxurious decor. Fine architecture. Quiet so good night sleep. Able to sleep with windows open even in Paris at Christmas!

Review 17：Not everything on the breakfast Buffet was fresh prepared - les crêpes for exemple.

Review 18：Excellent location, comfort with no compromise for 3 persons. Quiet and Clean room. Spa facilities.

Review 19：Originally gave us probably the worst room(Jr suite) in the hotel. We attempted to checkout but noted room was non-refundable. Moved us to a somewhat better room after pointing out lousy room

Review 20：Pool

Review 21：Room facilities were poor as no drinks facilities (i.e. tea and coffee) in room and a broken shower. No attempt to help with high levels of traffic noise (no complementary earplugs)

Review 22：Great Location

Review 23：Impressive, stylish building in a prime location. Spacious accommodation on two levels within our suite. Breakfast service swift. Good-sized swimming pool and skillful staff in spa.

Review 24：The location is great and just opposite to metro station. The hotel is very nice to stay in and it felt good to be back to relax after the whole day of walking..

Review 25：The room and value for money of the room. No tea coffee facility in room. Tiny separate toilet. Tiny window with very little circulation.

Review 26：The location and friendliness of staff

Review 27：Great location, friendly staff, great pool, very good restaurant, nice sized rooms. Restaurant currently has a 20% discount for guests. Strongly recommend you use this!

Review 28：Expensive, paid €6.50 for small water from the minibar!

Review 29：Beautiful hotel, location is perfect! Nice relaxing pool and sauna, friendly staff, overall great!

Review 30：The only thing was the room was a little warm even with the heater off but we had doors that opened out instead of windows so that was fine!

Review 31：The hotel itself was beautiful, the staff, especially Gaël, Clement, Yuv and Francesco were amazing! The hotel even organised macaroons for my mums 60th birthday as a surprise and we also think they organised the staff at the Eiffel Tower to sing happy birthday when we were having dinner there as they made the reservation for us. Wifi was good, breakfast was lovely too. They even have gluten free bread. Beds were so comfy and they even had a pool and a day spa there. Prime location! Loved it!!!!

Review 32：Very dark room, supposedly an upgrade, but it was all dark furniture and not very well designed. Bedroom mezzanine area was okay, but the whole thing felt claustrophobic.

Review 33：Staff are friendly.

Review 34：Shower was really badly built: water all over the place. Not helpful staff. "Oldish" hotel.

Review 35：Location is very convenient. Still not a really suitable area though for girls walking at night alone.

Review 36：Room was tired, weird layout with a tiny separate toilet. Room was up under the roof and being at the top of the building.. very warm and the air con didn't work properly. There was barely standing height in the shower. The bed was 2 separate mattresses with a gap in the middle. Food ok but not more. For the price.. Poor....

Review 37：Staff & location

Review 38：There wasn't any fridge (except the minibar), and no complimentary coffee. Also no lock on the inside, so service staff could come in with their key.

Review 39：Very comfortable junior suite, with loft upstairs, made for privacy. Loved the sofabed in the seating area.

Review 40：This hotel advertises itself as being a spa hotel. This is not the case. Dirty dark pool, broken hamman and a jacuzzi (as photographed) which costs €65 for 30 minutes

Review 41：Location

Review 42：- Was not very clean - Older than expected from a hotel that looks quite well done in the foyer/spa etc.

Review 43：- Location was amazing - Spa was brilliant (highly recommend the couples massage and spa bath) - We were upgraded due to a glitch and our newer room was great.

Review 44：Room 601 next to elevator which had a continual noise all night and prevented sleep Complaint was received poorly and no compensation offered

Review 45：Location fantastic Service good apart from response to complaint

Review 46：When a client requests specific French Taxi companies the Front Desk should comply.

Review 47：Location Italian shower Spacious room Firm mattress Friendly Concierge Indoor pool

Review 48：The drainage in the sink, had to call maintenance a few times. Would have to call room service for unreplaced towels. The staff at the reception were very nice, and my overall rating is good, I would stay in the hotel again.

Review 49：The location, size of room, the view to the garden.

Review 50：I know that when u check in to a hotel that they ask for a credit card for any extra charges. I wasn't made aware at check in that when I handed over my credit card, they would hold the full amount for my stay! I only found out 2 days later when my card wouldn't work and I was abroad with no money! They should make this clearer at check in.

Review 51：It was lovely to be able to come back to the hotel after a busy day sightseeing and relax in the hotel's spa.

Review 52：Very small room, poor treatments to the walls, furnishings, bathroom was ridiculous .Very noisy location. Won't recommend staying there.

Review 53：awesome, friendly, accommodating staff.

Review 54：Fabulous place to stay for the touristy walks...across the road from the Louvre & ability to walk in Tuileries, enjoy crepe a la citron & a sit in the sunshine.An excellent location.

Review 55：The hotel is very dated. The rooms are very expensive for what you get. Bathroom and showers are from 30 years ago and haven't been updated since. Neither has the carpet.

Review 56：The location is perfect

Review 57：Maintenance not very responsive. Broken mini bar fridge, light bulb out... both never replaced during our stay, despite calling front desk multiple times. Limited dinner options at hotel restaurant. Lots of noise on street below window, difficult to sleep

Review 58：Location!!!! Great Concierge service!

Review 59：there are no daybeds in the spa. Only stone hard bench against the wall. No comfort there. The restaurant/ breakfast room is very outdated and needs an upgrade rather sooner than later. For a location like this and probably a 90% booking all year round, they should invest in better comfort and style. The chairs in the breakfast room are just terrible. The elevators also need an upgrade.

Review 60：The concierge was very helpful. Helping us order taxi's and such. The courtyard is amazing and the location is of course great.

Review 61：I have never encountered staff who were more rude, beds that were less comfortable, rooms that were more stuffy, or bathrooms more in need of an update. This place is a 2 star hotel at best

Review 62：The location next the louvre and Tulieries metro stop is very convenient. Good food at restaurant.

Review 63：Woken early by building work. Very noisy. Not clear whether it was in the hotel or an adjoining building. Also plumbing problem in bathroom. When settling the bill reported both these matters. Was told we should have complained before so that the plumbing problem could have been sorted!

Review 64：Excellent breakfast buffet. Excellent location opposite the Tuilerie gardens.

Review 65：A bit noisy as we had an outside room try to ensure you get a room on the inside. no car parking.

Review 66：Nice hotel great location for the major sites right opposite the Louvre.

Review 67：The temperature in our room was high but we overcame this by opening the window. We asked for continental breakfast and were directed to the bar, we would have preferred to have breakfast in the dining area where the other guests were dining. The quality of the food was fine and the location was a minor disappointment because we had the children with us.

Review 68：We loved the location and the size of our family room and enjoyed the spa at the end of a busy day sight seeing in Paris

Review 69：Thursday night was great. Friday night was too noisy as my room was right opposite a nightclub and there was loud music and people on the street drinking, smoking and talking loudly until 2 a.m. making it impossible to sleep

Review 70：Location excellent, service excellent, interiors well done with old world charm, relaxing atmosphere, good a la carte breakfast and good dinner

Review 71：The rooms were quite dated and decor dated around the hotel.

Review 72：Good location for museums. The hotel was fine. Staff were friendly, accommodating and helpful. The room was clean. Fine for a quick night away sightseeing..

Review 73：Horrible rooms, old, deteriorated, dirty, and bad room service! Worst value for money I ever encountered in a supposedly 4 star Hotel where we were paying almost 500€ per night, breakfast not included!! If it was the only Hotel in Paris with available rooms I wood not stay there again!

Review 74：Location, good concierge service.

Review 75：Rooms were appalling for the price asked - even a 2 star would be cleaner. Crazy price for a dilapidated room. Reception staff knew the problem and did nothing. In the end downgraded to get a clean room !

Review 76：Hotel needs a renovation. Only thing good is the location. The hotel rates are ridiculous for the 2 star rooms which are dirty and need renovating.

Review 77：Had to wait 3weeks for safety deposit to clear back to my account (problem sorted after contacting hotel).

Review 78：The pool and general look of the hotel. Elegant and clean and good sized room in excellent central location.

Review 79：The room decoration was tired and the furniture was basic even though we were 'upgraded' to a suite at check-in (which, when we saw it, we didn't believe could possibly be an upgrade, until we asked to see the rooms we should have had!) We weren't inspired to try the restaurant, not even for breakfast.

Review 80：Fantastic location. Comfortable bed, in a quiet and very clean room. Great spa, with a lovely pool. Pleasant, helpful staff.

Review 81：2 lights were not working in the first room the first room (a junior suite) was very very tiny... it should be forbidden to charge € 600 per night for such a hutch. The night curtain did not close in the first room and window overlooked the restaurant... No bottle opener in the mini bar. Breakfast shabby, lacked everything and the staff were completely exceeded

Review 82：Staff at front desk and reception were very polite and try to accommodate our requests. They made their best to change our room for the second night.

Review 83：Wifi patchy. This hotel oozes character & is adequate for the business traveller with sumptuous meeting rooms & service plus a small business centre.

Review 84：We like Rivoli location, architecture & impeccable style of this hotel.

Review 85：Unprofessional staff at the reception desk at the spa. The rooms needs a make over, but the sleeping Comfort was excellent and that is more important.

Review 86：Perfect location Close to attractions, shopping, restaurants, metro etc. And kind and efficient staff. Nice historic building.

Review 87：We did ask for a change of bathrobes after we had used them the night before so that we could have a morning swim. These did not arrive. WiFi was down for two days which was not your fault but logging in is quite difficult. Door was difficult to close sometimes

Review 88：Room (421) small but comfortable. Bathroom small but ok. Excellent swimming pool and Hammam. Very pleasant open air terrace. All your staff were pleasant and helpful

Review 89：All quite good, except the thin towels, meals expensive, & typical hotel poor lighting.

Review 90：The location is terrific, just across form the Tuileries garden. Concierge and staff very helpful. Free wi-fi. Had a two-room accommodation! Wonderful spa and pool.

Review 91：Bar prices were steep. 6€ for a seven up. I think that's a lot for a soda. Pool wasn't available for use while we were there.

Review 92：Marble everywhere in the hotel. Loved the location. Concierge on staff

Review 93：Wait staff in the restaurant not so good. Would recommend eating elsewhere-even at breakfast

Review 94：Wonderful stay. Hotel staff exceptional. This really is the perfect Parisian location. So close to the park, Louvre, Notre Dam, and shopping. Spa is divine!

Review 95：Looks are deceiving, rooms are very over priced for how run down they are, not even tea or coffee making vasilties. Moved room twice and was still not satisfied. But just put up with it, wouldn't stay there again. Was a shame cause only stayed 1 night and we give a lot of money for it. They outside and lobby looked lovely just a shame about the rest.

Review 96：The wifi didn't work both mornings for me, I don't know why but it worked in the afternoon when we came back.

Review 97：Loves the bathrobes and slippers, very clean and comfortable. Wonderful stay.

Review 98：The hotel felt paper thin, you can hear the footsteps above and the door slamming from the other rooms. It felt like it was all made of wood. They charged a deposit of 10 euro for an adapter.

Review 99：Location is the best for walking to the Louvre. Plus up the street is a lot of shops.

Review 100：We felt like all the photo's didn't depict the hotel very well. We saw photo's that were really of another one of their locations in Paris and not the Rivoli location. The time of year and the room we stayed in contributed to a very warm stay for us. For the price that we paid, we hoped for a more modern air conditioning system. They had a floor model that needed ice added to it each day in order to acquire some level of cooler tolerance. It was still very warm and made for a few restless nights sleep. I don't know if it was just our room, or similar experiences from other guests, but it was not pleasant.

Review 101：We loved the location. We were close to a lot of things! We loved the restaurant the two nights we decided to eat there. It is pricey, but for quality, convenience and service, we would recommend it. The bar area was comfortable and we spent a few hours there on two separate occasions. And the spa was very nice with a wide variety of services! We experienced a facial and massage, the pool area and the sauna. All very nice and clean. (I would recommend for them to switch their system in the pool from chlorine to a salt water system though. Much better on the skin and hair for a spa pool.) The service was very nice too. I read about "stuffy" and "uppity" service, but from my experience they were all knowledgeable and professional! We didn't have ANY issues with the staff. We appreciated their professionalism!

Review 102：The toilet is separate from the bathroom. The toilet flush is difficult to use. I had not seen one that you turn a dial to flush the toilet. Definitely needs upgrading.

Review 103：We like the pool and free WiFi.

Review 104：Nothing major only that we arrived a few hours before check in time which was 3 pm.. Tired from travelling, but the room wasn't ready until 3.25pm. Receptionists attitude wasn't sympathetic.

Review 105：The staff in the spa was the rudest person I have ever dealt with in my life. She should NOT be working in customer service. The staff at the hotel bar were also rude. They pretty much ignored me. Overall the hotel was fine, however the awful experience I had with a few of the staff members was horrible. As a solo traveller I didn't feel comfortable at all. It was not a nice way to start a holiday. I will never stay at this hotel again.

Review 106：The bed was comfortable and the bathroom was very clean.

Review 107：poor aircondition very hot and humid. Need to get few steps to reach rooms. Very expensive services to airport. Take 120 euro to airport.

Review 108：Perfect location. Good staff. Big rooms. Old but nice I will always take the same hotel to visit paris if the hotel guarantee that the aircondition will work good.

Review 109：Room was poorly furnished and rather small and dark. Carpets in the room were old and dirty.

Review 110：Excellent location. Pool is ok, however rather small. Liked fresh coffee from the beans in the breakfast, decent coffee device in the buffer one can use himself.

Review 111：Dont ask hotel to book a taxi. They are are friends with the taxi drivers and pass on very high charges. E.g. taxi from hotel to moulin rouge booked through the hotel €20 there €40 back as 1am. We thought this was too expensive so asked a local cabbie €8.80 .

Review 112：The location

Review 113：the staff was bad and agressive, the suite is under the the standard, noit clean need maintenance and repair for bathrooms, although i had confirmation on room and price , they obliged me to upgrade and they took 100 euro per night extra. and for those reason i cancelled my reservation for the remaining week and moved to another hotel. so bad experience with this hotel and i dont recommended at all. by same price and less you can enjoy the hotels in changs elizee.

Review 114：The bed was too firm. Room somewhat dark and timber cross beam structures made moving around awkward at times.

Review 115：Location was great, staff friendly and helpful. Rooms great size.

Review 116：No coffee/tea facilities in the room. Pool needs renovating.

Review 117：Location was excellent. Metro Concorde and Tuileries very close to travel around to tourist hotspots. Personnel from the concierge, room attendants and front desk were extremely friendly and knowledgeable. Layout of room was good, large and comfortable.

Review 118：No central airconditioning but had a portable unit which Made it tolerable. But room opened onto courtyard so we were able to open windows at night. My first glass of champagne at hotel lounge was flat :(

Review 119：Location! Historic property. Beautiful Courtyard

Review 120：The location was perfect. Having previously lived in Paris I chose the hotel due to star rating and location. Opposite Les Jardins de Tuileries - Parfait

Review 121：Booked the hotel for my parents to celebrate my mother's 75th birthday. The staff was very helpful with my request for additional help. My parents reported that "the staff was very friendly and very helpful, the location perfect!"

Review 122：The rooms are too small, and ceilings too low. Everything is very old. Check in was too late although i did mention what time im arriving.

Review 123：Location is very good.

Review 124：Initial receptionists very poor attitude, couldn't be bothered that our room wasn't ready and late. Air conditioning was not working so they had placed a portable one which worked just about ok but very noisy. Bed was very hard.

Review 125：Location is very good. Housekeeping were good and pleasant.

Review 126：We could not get an early check in (despite request) which was brutal after flying in overnight. One room was actually ready later than the standard check in time. The beds were terrible -- might as well have slept on the floor.

Review 127：Great location for tourists. Concierge service was fabulous.

Review 128：Wifi issue but excellent when resolved.

Review 129：Location and history. Nice pool for laps. Overpriced but we got a great offer on booking.com for a junior suite, fantastic for a family of 3.

Review 130：Poor selection of vegetarian food on the menu.

Review 131：Great location and easy to walk to most main attractions. Staff were very good although reception was a little chaotic. We had interconnecting rooms for the kids which was a massive bonus as this can be hard to find in some hotels. Breakfast was excellent with lots of choice and it was great to be able to sit outside in the courtyard.

Review 132：Breakfast is too expensive. We were initially put in a very small and poor quality room e.g the shower leaked and it was very dark and dismal. We were moved for the second night to a better room. Paris and this hotel is very over priced for lower quality than you would exist elsewhere in Europe.

Review 133：The staff are very friendly.

Review 134：Property is badly maintained for such a beautiful heritage location. Rooms were tiny. Some staff were not friendly.

Review 135：Location is great for those who want to stay near the louvre. Bathrooms are clean and renovated.

Review 136：Wifi could be a bit slow, only bbc news as an English speaking channel. Not the biggest of choice for breakfast for the price. All little things that wouldn't stop me using this hotel again.

Review 137：Room and facilities in the hotel were fantastic. View looking into courtyard was very nice. Would recommend this hotel for anyone to be in the centre of Paris. Nice cafes in surrounding area too.

Review 138：I don't like they treatment to us specialy the reception thy are very rude ..and we booked the rooms before three months and we pay all the roomes,but when we arrived they said sorry we dont have your rooms we give you another rooms and they are not the same rooms that we booked before

Review 139：The hotel is inconsistent. We booked 2 junior suites and got 2 rooms that are more sub standard than ordinary rooms, with terrible plumbing and very bad odors from bathrooms.

Review 140：The location only.

The Fine Print

Pool, fitness centre, hammam and spa opening hours: every day from 07:30 until 21:30. The pool access is allowed for children over 5 years in the presence of a parent or legal guardian.Guests are reminded to wear their bathrobe until arriving at the spa.Room service is available at an extra charge.