The Dukes Retreat

The Dukes Retreat descritpion
Perched on a cliff with views of Khandala Ghat, Dukes Retreat is a 20-minute drive from Lonavala. Surrounded by waterfalls and forest, it has free Wi-Fi and an outdoor pool.
Dukes Retreat is 3 miles from Lonavala Train station. The nearest airport is in Pune, about 37 miles from the hotel.
Fitted with a fan, rooms at Dukes Retreat feature floor-to-ceiling windows overlooking the mountains and beyond. Each is equipped with a flat-screen cable/satellite TV and minibar. A comfortable sofa sitting area is also included.
Guests can work out in the fitness center or play a game of tennis on the on-site courts. The hotel also provides a helpful tour desk and business center.
Panaroma Café serves a variety of international dishes and local cuisine. Cocktails and liquor can be enjoyed in High Point Bar.
Recommand
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The staff speaks English——The Dukes Retreat's staff speaks:Hindi,English
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Facilities of The Dukes Retreat
Outdoors :Outdoor Pool | Grounds
Pets :Pets are not allowed.
Activities :Fitness Center | Spa | Massage | Game Room | Playground
Food & Drink :Bar | Restaurant with Dining Menu | Buffet-Style Restaurant
Internet :WiFi is available in public areas and costs INR 500 per 24 hours.
Parking :Free!Free public parking is available at a location nearby (reservation is not needed).
Services :Room Service | 24-Hour Front Desk | Meeting/Banquet Facilities
General :Paid WiFi | Non-smoking Rooms | Facilities for Disabled Guests
Languages Spoken :Hindi | English
Reviews for The Dukes Retreat
Review 1:I had requested for a cake to celebrate the birthday of my partner. The hotel staff went one step further in decorating the room with balloons etc which was a welcome surprise for me and my partner. EXTREMELY NICE OF THEM. Thanks once again.
Review 2:Food variety can improve, there was no prawn dish in main course. Service is a little slow at the restaurant.food priced too high.
Review 3:The location is probably the best in lonavala. Rooms are big with wonderful view of the Western ghats.
Review 4:I found it to be a little overpriced. Dinner and lunch could also have been included in the package except for the breakfast.
Review 5:I booked the room for my parents as their 25th wedding anniversary surprise. They said they had a wonderful time. The location is great and the rooms are spacious and clean.
Review 6:Nothing in particular
Review 7:The overall staff courtesy. The stay and location. The whole feel of the resort is amazing. Went for 1 day ended up stying for 2 days.
Review 8:Just two things which the resort management should think about 1) Please allow only decent guests. During my stay I found some very ill mannered group of people using foul language even in front of families. I think they belonged to some political party from Pune. But management should strictly restrict these people from other guests. 2) Try to add a bathtub in rooms for more leisurely experience.
Review 9:Everything was fantastic about the resort,complete value for money and amazing leisurely experience. Definitely will book the resort every time I plan for khandala. Worth recommending family & friends.
Review 10:Tariff was little bit on the higher side but that could have been due to peak-season and late booking.
Review 11:Excellent location and view from the Deluxe Twin room. Good breakfast spread. Staff was friendly & courteous. They gave us a room even though we had arrived well before check-in time. Great place to stay if you are going with family.
Review 12:Dinner buffet slightly overpriced. Rooms allocated via booking.com do not have valley view.
Review 13:Good staff. Decent activities for children. Nice play area and lawn. Good breakfast.
Review 14:Heavily overpriced Cleanliness across the resort is not upto the mark The resort had started playing loud music next to our room, which stopped only after we complained
Review 15:Room View
Review 16:we felt the room rates were too high...also the menu selection was very limited.
Review 17:everything about the hotel was great....staff courteous and rooms clean.
Review 18:WiFi is horrible and not free. I do not understand why the resort cannot provide free WiFi of decent quality? ..everything looked expensive.... After the stay we wondered whether it was worth it!
Review 19:Location,overall clean and tidy, rooms are comfortable,breakfast is good.
Review 20:Noisy when groups and corporate book it.Should avoid parties on the poolside inconveniencing the guest.The bar rates are very high. WiFi should be free why charge so high.
Review 21:location and convenience .
Review 22:Certainly quite over priced.The food was so so..The most annoying thing was that they charge for wifi facilities.
Review 23:The location of the hotel is one of the best. The rooms are great especially the deluxe rooms which comes with a fantastic view .
Review 24:The restaurants were disappointing, except the buffet breakfast.
Review 25:The cleanliness was the the best aspect of this Hotel, provided total relaxation and the staff were excellent too, totally loved the place.
Review 26:Locks on the front & back were hard to operate. Wi-fi charge was too expensive.
Review 27:Everything! We particularly liked the guided tour. One hotel staff was our guide. He was knowledgeable. Driver too was cautious (no rash driving). Both were courteous & polite. Staff were always willing to assist. There was no request that was not promptly done.
Review 28:No free Wi-Fi.
Review 29:Beautiful location. Rooms were of International standards in terms of size, amenities and cleanliness. The View was excellent. Will definitely stay here again, and recommend the property to family and friends.
Review 30:No king or queen beds. Had to join two single beds to sleep together. Not comfortable. Breakfast should be better. Food is very expensive.
Review 31:The view from delux room is amazing !!! Room is well furnished and decorated. Liked the glass window between bedroom and bathroom. Staff is friendly.
Review 32:Quality of food was below average. We had dinner on Sat night which was below par, but the break fast on Sunday was decent
Review 33:The staff and the service levels were right on top. Everytime I called for anything from housekeeping it was delivered in less than 5 minutes
Review 34:The fact that they joined two twin beds and made a double bed, but did not bother to give us a double blanket. How exactly is a couple supposed to sleep together in two separate single blankets??
Review 35:Location, ambience, room.
Review 36:We wanted to have dinner n lunch for buffet but found it expensive for 1000 rs as we were 4 so compulsory had to go out for food as we breakfast only included that was good
Review 37:1) way too expensive..food including the buffet and a-la carte is insanely expensive 2) paid wifi 3) not too many places to roam around 4) value for money ...i could have gone to a proper hill station that too for 3 nights in a package of 14 k had i had the time
Review 38:rooms are very good excellent staff and location good brkfast as i could not afford the lunch and dinner ...lol great place overall
Review 39:Food was very average! No value for money, I paid 10.25 K for a single night on double occupancy! It's certainly not a 5 star property as they claim!
Review 40:Nice Valley view! Good room size, with split level giving it a dramatic effect! Good housekeeping, nice staff!
Review 41:There were lots of mosquitos in the room, which made our stay little uncomfortable.. :(
Review 42:Resort is located at prime location above highway and beautiful scenic view from Delux room.
Review 43:The upholstery in the rooms need upgrade.
Review 44:The property has the best location and gives great views of Lonavala area. Lots of open spaces & swings within the property makes it hit with young children. The Deluxe rooms are well appointed and offer great views from the balcony. The food spread is also decent and was lavish on the Chirtmas eve. The layout of the hotel is very good with attention to detail on basic things.The staff is very helpful. I would come back to the hotel for more stay in future.
Review 45:The only thing i dint like about dukes is food nt much option in buffet and taste of food was not upto the mark not value for money . preferred going out for food..
Review 46:Staff was excellent reception guys were helpfull .excellent place to stay beautiful location. Room are clean and relaxing. Good view from room .overall resort is superb.
Review 47:Mattress quality of bed is poor. Only twin beds in room, instead of double bed. Rooms have a permenant musty smell. A La Carte dinner not served in restaurant.( served only in the room) Food way too expensive and NOT as per industry standards
Review 48:The location of this resort is super. Rooms are nicely furnished. Food & Beverages quality and taste is excellent. Overall one of the best resorts in Khandala
Review 49:I haven't rcd the membership card or details, I had filed all details at the time of exit
Review 50:I love the view of the property, it is excellent, I also enjoy the cuisine.
Review 51:More board games and the like would be nice. Bar is overpriced.
Review 52:Rooms with floor to ceiling windows overlooking the valley and waterfalls in the monsoons. Jacuzzi in the room (201). Excellent food for the lunch. Great hospitality
Review 53:The fact that wifi was not free was a surprise. The high charge for one child in a excecutive room with double occupancy was also on the steep side. There some doubt on the charge if 500 idr or 1500idr which we were charged.
Review 54:Surroundins and views of waterfalls.
Review 55:on second night of my stay, we were disturbed three times from 12 midnight to 1am twice by knocking at door and once by phone from reception. could not sleep whole night...thid dipite DND being ON
Review 56:location, room layout and atmosphere of the resort
Review 57:We saw a snake next to our window and when discussed with the management a very fishy fashy response was given without any assurance to safety, will never go back. Checkin process was chaotic and staff at reception were not helpful.
Review 58:I wanted a room with better view of valley .. We were too much in the corner & reception attendance was poor
Review 59:I loved the weather was brilliant .. The rooms were cozy & comfortable
Review 60:Food in all outlets is highly priced and that's a big let down as guests would like to have all meals in the hotels great ambience if the price is right.
Review 61:Comfortable, clean and practical rooms. Great ambience and unique layout and design. Suberb view and we were always amongst clouds being moonsoon months. Friendly staff.
Review 62:Sorry... but the fridge in my room 108 was having some issue, for which water was comming out.
Review 63:I liked your over all property. Facilities provided, but would be more happy if I had Internet (WiFi) facility included. Would like to visit again, include my number for sending good offers/ discounts :)
Review 64:A lot more can be done for children between the age of 4 to 10 . specially some more activities should be there for them .
Review 65:Its a nice place to spend a good weekend with ur family . the food at the cafe n the restaurant were good .the location is the best for nature lovers.
Review 66:Indining is too much expensive
Review 67:Location staff
Review 68:at time the service level was a bit slow due to inexperience of staff
Review 69:Ambience
Review 70:Location,the view from room and cleanliness
Review 71:Not worth the money spent. Breakfast spread was pathetic.
Review 72:Excellent location and room view.
Review 73:The check out time is too early. People come to relax but when we have to rush in the morning , its very painful
Review 74:Very poor service staff are not at all cooperative.
Review 75:location and view is perfect for a gateaway
Review 76:Buffet breakfast spree. Lack of space in duchess restaurant for residents.
Review 77:View from the room. In room dining was good. Staff was courteous.
Review 78:Overpriced for khandala
Review 79:Courteous staff and well maintained property
Review 80:Buffet Breakfast was not upto the standards
Review 81:View and set-up of the property. Rooms very big and nice
Review 82:breakfast spread was quite sad.
Review 83:Location, view from room, staff support
Review 84:The hidden taxes on every facilities
Review 85:Resort location
Review 86:Food is very expensive. Limited Ala carte menu. No complementary wifi
Review 87:Lovely location and very well maintained property. Huge buffet meals.
Review 88:Nice velley view with comfort.
Review 89:Location and Tranquillity of the place, very accessible location also
Review 90:A big thank you to the courteous staff at the resort for arranging a wonderful cake for my wife's birthday. You made our day special.
Review 91:Excellent location to unwind.:
Review 92:Food.
Review 93:Location and overall experience.
Review 94:Rooms need define refurbishment
Review 95:Fantastic location. ...very very good staff
Review 96:Nothing in particular...
Review 97:Food
Review 98:None
Review 99:Weather, location of hotel, food, staff, amenities everything....
Review 100:restaurant area.
Review 101:staff,room,location,approach
Review 102:Beautiful location and view
Review 103:water leakage
Review 104:Views
Review 105:Overall best hotel in lonawala. Good view. Excellent value for money. Viws & staff is vey good. I will rate 10 out of 10.
Review 106:Attitude of the staff, they were not even bothered.
Review 107:The surroundings were good.
Review 108:location is very good
Review 109:Valley view I rainy season is heavenly.
Review 110:The location ..The rooms are also superb with a breathtaking view !!
Review 111:Check in n check out
Review 112:Food and nothing great about the property
Review 113:Staff
Review 114:Not too bad but the pool is too small and often overcrowded.
Review 115:The hospitality of the people. Smiling staff
Review 116:Breakfast quality
Review 117:Location
Review 118:Cost of food is too high
Review 119:Swimming pool, games room, Children play area, view from the Cafe, good lobby
Review 120:The room was neat and clean . Pool was also good.
Review 121:No ventilation in the bathroom. Too expensive.
Review 122:Rooms were spacious with sit out. Breakfast was good.
Review 123:Food was not up to the mark
Review 124:Location and pretty clean property
Review 125:Unreasonable rates for food.
Review 126:Prompt service by staff
Review 127:Highway noise at night!
Review 128:Service
Review 129:It was an unwinding experience, spa ed my relaxation
Review 130:enviroment friendly
Review 131:Food except BF
Review 132:Location, service rooms and Breakfast
The Fine Print
Please note that the property requires a deposit via bank transfer of a sum equal to the charge of the 1st night to confirm the booking. The hotel reserves the right to cancel the reservation.===Please note that the property has a mandatory gala dinner on 31st December, 2015 and the rates are to be paid directly at the property. The charges are as follows :Couple: INR 20,000 + taxesExtra person: INR 6500 + taxesChild Policy: Child below 12 years is complimentary. Child 5-12 years is INR 3750 + taxes. Above 12 years is INR 6500 + taxes.A prepayment deposit by wire transfer is required to secure your reservation. The property will contact you after you book to provide any wire transfer instructions.