The Empire Hotel & Country Club, Brunei

The Empire Hotel & Country Club, Brunei descritpion
Featuring an 18-hole golf course, Empire Hotel offers relaxing stays in Brunei’s only beach retreat. Overlooking scenic landscapes, it has 7 dining options, a shopping arcade and lagoon pools.
Located next to the world’s oldest rainforests in Borneo, The Empire Hotel & Country Club Brunei is a 15-minute drive from Brunei Airport. It provides airport transportation and free parking.
Boasting views of the ocean or the grounds from private balconies, spacious rooms at Hotel Empire Brunei come with cable TV and a marble bathroom. A safe and fridge are also provided.
Guests can enjoy movie screenings at a private cinema or exercise at the gym and tennis courts. Other recreation options include a sauna and water sports facilities.
Overlooking the putting green, Bunker Bistro serves local and international dishes. Seaside dining is available at Pantai Restaurant while after-meal drinks are offered at the lobby lounge.
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Facilities of The Empire Hotel & Country Club, Brunei
Outdoors :Outdoor Pool | Grounds
Pets :Pets are not allowed.
Activities :Tennis Court | Golf Course (within 2 miles) | Pool Table | Ping-Pong | Canoeing | Cycling | Bowling | Diving | Racquetball | Snorkeling | Water Sports Facilities (on site) | Sauna | Fitness Center | Spa | Massage | Hot Tub | Indoor Pool | Private Beach Area | Bicycle Rental | Library | Playground
Food & Drink :Restaurant | Breakfast in the Room | Restaurant with Dining Menu | Buffet-Style Restaurant
Internet :Free!Wired internet is available in the hotel rooms and is free of charge. | Free!WiFi is available in public areas and is free of charge. | Free!WiFi is available in the hotel rooms and is free of charge.
Parking :Free!Free public parking is available on site (reservation is not needed).
Services :Room Service | Car Rental | Shuttle Service (surcharge) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Express Check-in/Check-out | Currency Exchange | Tour Desk | Baggage Storage | Concierge Service | Babysitting/Child Services | Laundry | Dry Cleaning | Ironing Service | Shoeshine | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop
General :Newspapers | Safe | Shops (on site) | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Elevator | Designated Smoking Area
Reviews for The Empire Hotel & Country Club, Brunei
Review 1:time constraint - we reached at the hotel about 9pm cos we are from Kuala Belait and our work ends at 6pm. we wanted to stay longer say until 3pm to check out but not able to cos they said many guests are coming. so our request were not accommodated
Review 2:We like the ff: 1. ambience 2. pool, jacuzzi 3. hotel room 4.food 5. pictorials
Review 3:The service was absolutely outstanding.. The staff were very polite, professional, spoke excellent English and were very informed.. Can't wait to return
Review 4:There was scarce transport. There was no one at the Lobby of the Sea View Tower to assist us in getting anywhere. It was a bummer. Also, when we went for a morning swim, there was no towel available. What??? When I asked the pool guy, he told me that the towel is available at around 9:00a.m. So why open the pool from 7:00am if no towel will be available by then???
Review 5:The swimming pool was great but there was no towel?!
Review 6:Room is old and need renovation included bed and mattress need to renew to new set. Breakfast is not included with such price. It's just nice worthy if breakfast included.
Review 7:The environment of hotel is marvelous. The staff is super friendly and always ready to help.
Review 8:Food was somewhat overpriced. Pantai restaurant is supposed to serve international food but somehow it tasted Asian to me (probably due to sauces and spices they use).
Review 9:Main pool was fantastic . Quite place with beautiful view.
Review 10:Air-conditioning is centralised with no individual control. It was very cold most of the time. Simple fare food in the evening not possible unless room service. Atrium Cafe not open for dinner.
Review 11:Facilities for sports and health quite extensive.
Review 12:Low quality breakfast Far from the centre of town Main pool lagoon area was under renovation
Review 13:Excellent rooms Nice Chinese restaurant Cinema in the hotel
Review 14:It would be difficult and churlish to find fault with this hotel.
Review 15:We have stayed in many top hotels around the world; stemming from NewYork, Florida, Washington dc, Dubai, Spain and the uk. The Empire Hotel,however, was the most amazing of all the hotels we have stayed, cateringfor everyone's taste in a most luxurious, peaceful and palatialsetting. The staff were extremely friendly, cordial and attentive whilstthe facilities can only be described as extraordinary. Quite simply,this is an outstanding hotel.
Review 16:Hard bed, if you like to partake in an alcoholic beverage with your meal, sorry no deal.
Review 17:Sensational hotel with great facilities. If you want to relax, this is the place to do it.
Review 18:Restaurant options mid week are very limited (two only) and it is $30+ to head back into town. The grounds need a bit more TLC.
Review 19:Lovely and relaxing, rooms were large, comfortable. Venue is spectacular.
Review 20:No hair dryer in the room. And no bath salt for the bath tub so we weren't able to use it.
Review 21:Everything was grand. The staff are very polite and most helpful. The room was comfortable and food is great.
Review 22:I pretty much liked everything I was there 14 days after a fully exploration of the site you have to travel a reasonable distance if you want a change of scenery
Review 23:Room, waiting and other general staff excellent. Reception were a little prickly because I wanted to use a debit card for payment as opposed to credit card and insisted I pay for the entire stay up front if I wouldn't provide a credit card swipe (first time that has happened) and they were not prepared to discuss - pay up or you cannot check in
Review 24:Nothing
Review 25:Loved everything about my stay at the empire. On arrival received a upgrade straight away and was greeted my some of the most pleasant staff I've ever met. The room, facilities, food and service was second to none. The hotel staff are just amazing.
Review 26:The food was of a poor standard for the most part and over priced, the best meal we had was room service.
Review 27:The hotel itself was amazing, the rooms were of a more than generous size and no comfort was lacking
Review 28:A little remote from town but well worth the peace and tranquility.
Review 29:The hotel facilities and services. Very helpful and friendly staff. Beautiful location with a stunning sea and pool view.
Review 30:- The location of the hotel is approx 20km from the centre of town, which could be construed as a negative because you are most likely to eat in the hotel restaurant....but this really is not an issue because the hotel has 4+ restaurants, serving delicious food and I enjoyed being away from the centre of town and able to enjoy the beautiful beach
Review 31:- The service is impeccable. You will be treated like a king/queen. The staff are so lovely and friendly- The hotel is (I believe) the only Brunei hotel located on the beach. This is wonderful for a day of relaxation - The free wifi is extremely fast - The afternoon tea is delicious (local savoury snacks and cakes) As a bonus it is very cheap at only 17 ringgit pp (obviously there is no alcohol available) We enjoyed afternoon tea on a Sunday and a beautiful pianist seranded everyone with classical pieces as well as current pop songs - The rooms are beautiful. The booking.com photos do not do this hotel justice, it is much MUCH better in person. Our bed was huge! - We enjoyed dinner in the onsite restaurant Pantai which was a buffet dinner with delicious seafood and local dishes. Great selection and beautiful beach front setting
Review 32:Just is a little far from the shopping area and commercial square and need taxi to get there .
Review 33:All things are great & wonderfull. The hotel is perfect.
Review 34:breakfast was disappointing.. not much choice. I was travelling with my grandma and we were given room right at the end. it was a lot of walking for her.. next time I'd make sure to ask for a room next to the lift or on the ground floor..
Review 35:the staff were friendly and considerate.. The beds were comfortable.. The environment and views around Empire itself were beautiful. Didn't feel like you're in Brunei at all. :) It would have been nicer to have a buggy on standby from parking lot to the accommodation.. It was walking distance for young people but a long stretch for an elderly
Review 36:Zen was out of the lobster I would have liked to have. It is quite a large hotel so it can take time to walk to places. And there are no sidewalks to the spa/gym center.
Review 37:The heated tables in the massage rooms at the spa The pools - enough variety to find a lounger or a quiet spot Zen hibachi staff were very good
Review 38:The staff, just doing routine works & not responding to guests' requests well, need re-training. No Japanese TV programmes available even from the NHK channel. Strict security check at the entrance of blocks due to an important meeting by international military personnel, which sidelined general guests.
Review 39:Location, good view of the sea.
Review 40:Lack of information in the room or lobby regarding what Brunei has to offer. Lack of activities when he sun goes down. Lack of variety of food. Obviously the high charge is for the room and location not because of what the resort has to offer.
Review 41:Accommodation and the atmosphere of quality
Review 42:Food- not up to the high standard expected of a 5star Hotel. Breakfast particularly disappointing lacking variety; attractive dishes, poor fresh fruits Clientele: the Empire seems not to attract suffficient well-heeled international travellers. Although not gamblers ourselves,and not snobs, but perhaps a small luxurious Casino might attract them and raise the numbers and quality of guests, as in other similar resorts. Pls note that I find this comments slot very very difficult to use. S.Franklin
Review 43:General atmosphere of quality. Fine structure made of top quality materials; fine granites, marbles, mosaics etc Comfortable large bedrooms with all mod.coms with large balconies. Spacious interiors and salons. Huge Swimming poolsi and great beaches. Fine well-maintained qardens. Gardens.
Review 44:excellent room and great food
Review 45:nothing
Review 46:the huge swimming pool and all the perfect facilities!!
Review 47:Dvd player
Review 48:View of the room its very nice and clean
Review 49:Service is superb and the sea view is beautiful. Very nice place to relax and unwind for a few days.
Review 50:Excellent service from friendly staff in a luxurious hotel. The pools were amazing.
Review 51:I like everything in Empire Hotel.. Really friendly Staff..complete facilities' Huge Pool ' Nice View!
Review 52:Friendly staff and helpful, beautiful ocean view
Review 53:Mouldy smell in the toilet.
Review 54:The spectacular view. Nice ambience.
Review 55:Should take note on cleanliness especially the fish pond..
Review 56:Luxurious, everything in one place
Review 57:Every thing.
Review 58:Friendly staff...great facilities
Review 59:Total relaxation
Review 60:The wifi could have been better
Review 61:A wonderful location cosy place - huge and opulent surrounding!!
Review 62:management should consider providing shuttle service to go from place to another place.!
Review 63:Efficient and friendly staff
Review 64:The wifi needs upgrading...I can access my emails but cannot send out attached files,,,
Review 65:Good ambience facing the Sea View
Review 66:they don't serve during their praying time (12-2pm on Friday) Also some restaurants close on Thursday because of their pray
Review 67:The rooms were fantastic, the staff were very helpful, getting driven around in the golf buggy, next to the beach, lots of peace and quiet
Review 68:Everything
Review 69:The concept of our room. Nice view at the balcony. Good service.
Review 70:I like most of hotel fecility and enviroment so nice
Review 71:the food there is a little too expensive.
Review 72:the peaceful moment u get to have at the empire hotel
Review 73:I am very anxious about visiting beautiful Brunei now that Sharia law is declared. To me it is hostile system of laws and anti women. Sadly, I probably won't come again
Review 74:The site was lovely, great facilities, excellent staff
Review 75:I took the ocean room and the view was fantastic. Worth every penny. Comfort and luxurious. The hospitality was awesome too. Definitely my husband and i will be back to the same hotel for a short getaway again.
Review 76:Shame the lagoon pool was being refurbished and most of the restaurants didn't start serving dinner until 6.30 which was a bit late for us with a 9 month old, so dinner options were limited.
Review 77:Hugely helpful staff, beautiful facilities and reasonably priced food.
Review 78:Most restaurant not open when we stay. No selection for us we have to eat buffet if you go too late food will be run out. Quality of food good enough for the price. Shuttle bus to town to expensive.
Review 79:Nice hotel, good place to relaxing, comfortable room.
Review 80:Hotel charged twice: to my wife's debt card and my debt card also. It looks common practice to cheat foreign tourist because they know you will leave the Country.
Review 81:The service was slow and for a beach hotel, water sports activities were very limited
Review 82:The gradeur of the hotel as well as the room amenities were excellent
Review 83:Except for the buffet restaurant (which was excellent), the other restaurants' meals were very very ordinary.
Review 84:Lovely large room with a superb bathroom. Check-in and out was very smooth. Buffet restaurant was great.
Review 85:Due to not too many guests, food outlets are not full equipped.
Review 86:It is one of those exclusive hotel with manificent facilities but not too many guest. A fantastic place for relaxing holiday.
Review 87:There's no proper endorsement between booking.com & the hotel regarding room payment. When i made the booking & received the comfirmation payment was automatically charged to my credit card. But upon c-in i was advised that no payment was made. It was a hazle in my part & i have to push them to verify w/ booking.com. Another thing was we were suffered for a bugs bite.
Review 88:We like the location, the view.
Review 89:Staff were poorly trained. No decent restaurants were on the premises. Cinema was closed due to renovations.
Review 90:The Hotel is set in beautifully landscaped surroundings on the beach.
Review 91:1-Isolation 2-expensive to go to see the city ($ 30 one way x2 = $ 60)3-exteamly Pooring 4-expensive 5-forced to pay hotel even for smallBottel of water in the room Because no other choice either you pay ordie , since it is isolated (except breathing air sice they can notcontrol as yet) 6-wasting valuable holiday time 7-making up room lateand very poor 8-staff not very well trained
Review 92:Building & Room design
Review 93:Location is far from the city and transportation is very expensive
Review 94:Very luxurious comfortable and quite hotel,cooperative staff, express services, too many things were available to enjoy inside the hotel facilities
Review 95:Everything. This is absolute 5 star luxury. Many pools to swim in, so much to see and do. It's far from the city but there isn't much to do there anyway!
Review 96:I book the room through online but no free breakfast & I expect thatwhen we book online there is a free breakfast
Review 97:It a good location & I have been here 2x already
Review 98:Slow service at the frontliner..customer services in term in check and check out..
Review 99:friendly staff..clean swiming pool serve with cold water hehehe.. :)
Review 100:Our initial experience was dissapointing because of our accomodation.Our room was in god forgotten sea view part of the hotel. When I enteredthe room I was shocked how poor it was: old furniture covered inscratches and stains, worn out carpets, blood stains on sheets, motellike curtains and cracked tiles. On top of it smell was disgusting. Wewent back to the reception for the clarification and even with anintention to cancel our whole stay. I must say the duty manager handledour request with understanding, very professional and promtly replacedus to the main part of the hotel where rooms were renovated (apparentlynormally they are sold as premium). New room was very good and up tostandard of good 5 star hotel however they should be sold as regularrooms, not premium. A 5 star hotel should manage its stocks properly.Constant unavailable items in the menu is not nice for guests. (Thephrase: ´sorry it,s finished´ we heard literally everyday of our stay).Next to it, there is no alcohol sold in in Brunei and of course there isno alcohol sold in this hotel as well. Moreover it is not allowed todrink alcohol in any place belonging to the territory of the hotel.Guests can drink the alcohol they brought with them from abroad only intheir rooms. In the city however there are few restaurants where you cantake your own bottle of wine but it requires 20 minutes drive. Also onfriday we wanted to have lunch around 12 but there was no food avaibalbein the whole hotel until 2 pm due to weekly religious services. Thehotel should have warned customers about this upfront. Beach next to thehotel is also disappointing as it is totally emty and not take care of.There are no sunbeds, beachbars or any kind of facilities. Spa is verynice, I had view massage sessions, which were very nice and relaxing.However over here was also an issue: the bathrope I got was not properlywashed and was dirty around the neckline. However it was replacedpromptly following my...
Review 101:Royal hotel, amazing structure, precious metals and stones serve asdecorations of walls, ceilings, stairs and etc Best crystal fromAustria, marble from Italy, Tiger eye and pure gold can be found in thelobby of this hotel ... Bedrooms have huge area and nice balcony.Bowling is super nice and top quality. You have a cinema, a 5restaurants and a lot of space everywhere. Spaghetini restaurant isextremely good. Hotel has all ingredients to be a perfect place but itneeds to undergo a lot of changes: more professional staff, alcoholpolicy, beach facilities, room renovation, entertainment. Nice place fora relaxing weekend break. To visit once, out of curiosity.
Review 102:Our group from the Philippines had different rates for the same kind of room, depending on how the booking was made, and for some of us, breakfast was not included, while for some, breakfast was included. We have traveled to different countries and it was only in Empire Hotel where we met such experience.
Review 103:I liked the location, beside the sea, and the wide spacing between buildings, plus the service provided.
Review 104:The sense of "sadness" that prevades the premises. Built forthe best but unfortunately used only partially with a low level ofoccupancy.
Review 105:The luxury and the incredible building and structures.
Review 106:So pampered with so much of facilities provided.
Review 107:food could be improve
Review 108:facilities and pools
Review 109:IN the middle of nowhere
Review 110:Nice hotel with good facilities
Review 111:The staff are very unfriendly und not helpful. I'm sorry but I can't recommend this hotel to other people.
Review 112:Very nice place and garden.
Review 113:Having to leave!
Review 114:Everything just perfect
Review 115:Nothing really. Better if breakfasts are included.
Review 116:Luxurious and very good facilities and helpful staff.
Review 117:Staff at concierge, I believe they are having commission from taxi drivers!
Review 118:Grandiose hotel!
Review 119:excellent breakfast
Review 120:Main pool out of action. second pool in need of cleaning
Review 121:Liked the luxury and woderful comfortable bed! Liked the beach resort area
Review 122:the lot
Review 123:The main swimming pool is not very clean
Review 124:Very nice staffs. Comfortable beds. Very spacious restroom!
The Fine Print
Please note that the lagoon pool is closed for maintenance works until 10 September 2015. At this time, the indoor lap pool, wet edge pool and river pool will operate as usual.