Best western Glendower Hotel

Best western Glendower Hotel descritpion

Best western Glendower Hotel sells fast on our site. The Glendower Hotel is a beautiful Victorian building with a fine seafront position at Lytham, 3 miles from Blackpool.
Surrounded by 4 championship golf courses, including the world-famous Royal Lytham & St. Annes Golf Club, the Glendower Hotel is beside the sea, overlooking the beach and nearby Blackpool.
The Best Western Glendower has an elegant restaurant with an excellent reputation, while the bar and spacious lounges offer friendly spaces. A terrace is available during summer.
The recreational facilities include a fully equipped gym and a full-size pool table.
Wi-Fi access is available and some rooms are equipped with high-speed wired internet.

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Facilities of Best western Glendower Hotel

Pets ：Pets are allowed on request. Charges may apply.

Activities ：Ping-Pong | Fitness Center

Food & Drink ：Restaurant | Bar

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free public parking is available on site (reservation is not needed).

General ：Non-smoking Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private) | Designated Smoking Area

Reviews for Best western Glendower Hotel

Review 1：The only downside was the bathroom in room 125 was cold but otherwise, everything was great.

Review 2：The staff were extremely friendly and made us feel welcome from the moment we walked through the door. The hotel is stylishly decorated and service was prompt. It was only an overnight stay but we'd definitely book again

Review 3：The bed was hard and uncomfortable. room dated.

Review 4：staff were lovely and very helpful. Ground floor lounge area beautifully refurbed. Slowly working their way through bedrooms. reception manager showed me a refurbished room, it was lovely. Would definitely ask for a sea view, refurbed room next time. Excellent value.

Review 5：The hotel was in an ideal location, far enough away from Blackpool itself, but still easily reached if required. The hotel itself was lovely, food delicious, staff very friendly and helpful. Would definitely stay there again.

Review 6：In the newly refurbished room there was a flashy new clock radio. the face of clock illuminated the whole room at night and in the morning the alarm went off at 6am, i didn't know how to work clock so had to unplug it to stop it going off.

Review 7：The newly refurbished room, we booked 2 rooms, 1 was refurbished and 1 hadn't been done yet. the 1 not been refurbished was average.

Review 8：didn't have a good experience at the bar, was left waiting then bar man walked off with tray of drinks for other customers and said I will be with you soon, we waited ten minutes and another bar man arrived took our order, explained they only did cans of Guinness charged us and then said we've got no cans of Guinness and we ended up with a pint of Lager! it took so long to get a drink in the first place we just agreed with that choice. Stayed in a basic double and it was clean and comfortable and as we got a very good price cannot complain, room very stuffy and when we opened a window we had to listen to a very loud pigeon from 4.30am. Check in was very good and staff were nice.

Review 9：great location, lovely hotel, plenty of room for free parking and free wi fi

Review 10：Shortage of car parking but that is a common problem with most hotels anywhere - just an everyday headache.

Review 11：Staff were very helpful, polite and very friendly. Restaurant was excellent,both for breakfast and dinner. Catered for our family party despite other two large parties and a private function.

Review 12：There was noise from other guests at various times which disturbed our sleep.

Review 13：All staff were very friendly particularly in restaurant at breakfast. Hotel was in good location for the purpose of our visit. The food was very good.

Review 14：staying for week monday to monday on thursday complained about hairdryer not working still not working when i left.other room broken catch on window so wind blowing in asked for heating switched on at three oclock but was told wait til five oclock like everybody else .there was various other niggling problems nobodys perfect but they could try harder lounge was very dusty

Review 15：liked the location

Review 16：We returned from a day out in Preston at 3.00pm to find that the room had not been serviced. When we checked with the reception we were told that our room was not down for cleaning. After reporting this the staff came immediately and the room was done.

Review 17：Staff very friendly. Brilliant breakfast.

Review 18：Requested a room with sea view and availability of a lift.Very small lift only supplies part of the hotel, asked for early check in, waited two and a half hours and were given a room on the second floor with no lift and at the rear of the hotel. Did eventually receive a room at the front of the hotel with availability of the lift. Breakfast good but staff always seem under pressure rushing about.

Review 19：very comfortable bed with large bedroom and very warm.

Review 20：The breakfast was lukewarm although it had been ordered from the waitress. I believe it was buffet style in the kitchen and that was why everything was not hot.

Review 21：Good location,nice room and pleasant staff.

Review 22：We had evening meals twice and felt that it rather pricey. Food was good, but there was not very much to fill a very hungry mouth!

Review 23：Furnishings were lovely. Pleasant bedroom. Staff were welcoming and friendly. Breakfast had lots of choice and was well presented.

Review 24：Friendliness of staff, great location, refurbished areas excellent. We had a lovely spacious room overlooking the sea, very enjoyable stay for our 40th Wedding Anniversary. Thank you Mikayla

Review 25：Nothing- everything was perfect. It had just been refurbished very tastefully and it was spotlessly clean and cosy. Would certainly return and would highly recommend it. Staff were excellent and also the breakfast was brilliant. Thank you Glendower, also, as usual thank you Booking.com xx

Review 26：We requested a sea view room and on arrival we were given a non sea room,however, we only paid for a standard room on request the very kind receptionist gave us a sea view room which was a family one EXCELLENT!

Review 27：Whenever the toilet wash flushed in the next room it was followed by a fog horn like noise that would wake the dead What disappointed me most was that when I mentioned it to the front desk the young lad said he'd heard that complaint before, so if that was the case why were we given that room if the problem had not been sorted

Review 28：The breakfast and the staff that served it were excellent

Review 29：Lift is small and looks unsafe. It is difficult to get to most rooms by stair or lift with luggage

Review 30：Food extremely good, restaurant service very good. Menu covers most tastes and is extensive for restaurant size and covers

Review 31：Got a reduced rate and a very poor room. First room wasn't serviced from the last occupant using it. Second room looked like a nursing home and smelled like the same. No hair dryer appeared after requesting one. Not enough towels for two people. Remote for TVs not working properly. Shower uncontrollable temperature.

Review 32：location . Breakfast and waiters.

Review 33：View of a brick wall from the room. Also being kept awake by pigeons who clearly roosted in that area. No hand towels on first night and room staff cleaner container left in bathroom. Then one hand towel available on second night , (two of us were sharing a very small double room) . Possibly used normally as a single room . Heating not controllable - thermostat on zero- radiator at full blast !! We have stayed with Best Western before so felt confident of a comfortable stay . Sadly we were disappointed. Overall the room was tired and in need of an upgrade.

Review 34：Friendly , approachable staff. A good breakfast menu

Review 35：Travelled with our baby ,our first trip away ,we were both nervous about this as our baby has special milk due to reflux . The first room we were put into had just been decorated ,very nicely ,but there was a strong smell from the paint . We asked if we could be moved which they did without hesitation even helping us with our luggage .we also had to ask for our water for our babies milk to be put in a fridge , yet again the staff happily put the water in one of their fridges . It made the stay so stress free for us .

Review 36：very difficult to get luggage to room and difficult to find room -poor signage. even porter couldn't find room. Need more and bigger lifts

Review 37：location and breakfast

Review 38：Had our grandchild with us but wasn't told a party was being held the night of our stay.The music was so loud and went on all evening which made it very difficult for our grandchild to sleep

Review 39：Cleanliness

Review 40：The room was noisy, hot and small and the electricity went out at 23:00hrs and did not get back on again until after 07:00hrs. Just about to start breakfast and the fire alarms went off, came back in again....3 mins later and they went off again...cold breakfast, no offer to change them ..very poor. For the price £128 I would rather stay in a Premier Inn for a lot less...and a warm breakfast

Review 41：Not a lot......

Review 42：Room was advertised as land view, it was a WALL view. Plumbing was noisy when flushing the toilet. Bar service was poor on returning to hotel around 2130.

Review 43：Location was good and price was very reasonable.

Review 44：Access to the room, up difficult staircases and along narrow corridors, and the room itself, dark, small, and at the back of a seaside property when we had hoped for a view, were unacceptable. No alternative was on offer, so we declined to accept the room and left. The first time in our experience a description on Booking.com has not proved reliable.

Review 45：The situation was fine as expected.

Review 46：Could hear every sound from rooms on either side, toilets flushing, wardrobe doors opening and closing and every word being said.

Review 47：Location is very good so was the breakfast.

Review 48：was undergoing new upgrade carpets didn't fit in corridors need painting completed, room was too hot need aircon or fan

Review 49：staff good breakfast well cooked tasted great plenty of choice

Review 50：Our room was very noisy we were woke at 6 in the morning with loud banging we can only think it was the water pipes as it happened throughout the day. Breakfast could have been warmer. Always had to go looking for someone to serve you at bar for drinks.

Review 51：Nice hotel, location good for shops, bars and restaurants, decor and size of room good. Staff friendly

Review 52：No cups no butter no teaspoons breakfast was wrong on 2 days also no very warm no yoghurt just little things let breakfast down a little

Review 53：Warm friendly great time time

Review 54：Breakfast was a total shambles! Either under staffed or under trained. Also, due to tap water issue bottled water was supposed to be abailable but they had run out!

Review 55：The hotel was clean, comfortable and the staff were pleasent

Review 56：Our standard room was small compared to previous stays. Net curtain rail was broken and kept on falling down. Booking form stated that room was available from 2pm but hotel said this was from 3pm. However they did manage to get us in our room for 2.20pm but this needs to be sorted out.

Review 57：Staff were really pleasant. Breakfast was lovely. Location great. Overall enjoyed our stay.

Review 58：First of all - no lifts. Secondly - when we went into our room the toilet was blocked with paper. My husband flushed it 6 times but could not move it. What surprised me was that the room had been prepared for us so why wasn't the blocked toilet discovered.? Surely the cleaner had cleaned the toilet!!! The girl on reception was very helpful and immediately moved us to another room. Unfortunately, the new room was still occupied although, according to hotel records, it had been vacated. Whose mistake was that? Again we had our room changed. OK. Room very comfortable. Staff on reception could not have done more but this needs investigating to see who was at fault in both incidents.

Review 59：Helpful staff throughout. Food in restaurant very good both at breakfast and evening meal.

Review 60：The steep slope up to the bathroom was difficult to get up with a wheelchair, it took both my husband and I to negotiate the slope. The quilts were far to heavy for this time of year and the fan unit outside the bedroom window woke us up at 6 o'clock.

Review 61：The room had been recently decorated and was roomy, adequate for wheel chairs.

Review 62：Our bedrooms were just a bit too small, a bit claustrophobic as it was very hot at night

Review 63：The bed was very comfortable and breakfast excellent. Very friendly staff in the restaurant and a special mention to the Friday overnight receptionist who was exceptional.

Review 64：St Anne's is a wee bit more run down than when I was last here in 1979, a lot of the smaller, more individual shops have gone - sad to see, but I suppose this has happened throughout the UK.

Review 65：Excellent staff, couldn't have been more helpful. Lovely view from front bedrooms. St Anne's on Sea is a quieter location, which still has easy access into Blackpool for the Pleasure Beach and illuminations (seasonal).

Review 66：Noise from the neighbours at the rear. Slightly disappointed there was no grab rail in the shower in a hotel that has clearly been substantially updated. A planning oversight in planning the refurbishment,

Review 67：The Chef was outstanding. His attitude seemed to run through the restaurant staff, the whole experience was first class. The help from staff with the case as I am slightly disabled.

Review 68：Got woken at 7am with lots of banging as if pipework problems - lasted almost 1 hour - told reception staff at check out but it did spoil our experience

Review 69：Lovely hotel - staff were very helpful and pleasant and room very nice

Review 70：Broken shower fitting which required person showering to hold the shower head. No bottled water supplied despite the warnings not to use tap water for drinking or cleaning teeth. The lift was small and like the ones from 50 years ago.

Review 71：Location and car parking

Review 72：When we booked in we were told to 'pop back in half an hour'. Would have appreciated a welcome on the lines of - leave your bags and have a drink in the bar. Which we decided to do only there were no staff around.

Review 73：Good choice of breakfast, nicely cooked and good attention from staff.

Review 74：The staff are very helpful and happy. The hotel is undergoing some modernisation which is looking good. Breakfast is very good and the restaurant has been fully re-furbished with a very fresh contemporary feel.

Review 75：This was supposed to be a special weekend away. Dirty hotel, bed too small, tv channels almost non existent. Overall, apart from the breakfast, which was soooo good, this hotel was such a big disappointment. Have stayed in hotels on Queens promenade before. This one does not compare. Will not be staying again.

Review 76：Breakfast.

Review 77：the only thing we didn't like was the lift,it was far too small.it was more like a cupboard than a lift,dont like small spaces.

Review 78：the hotel was great, staff couldn't do enough for us,would stay there again.

Review 79：Asked for a Latte at the bar, they didn't have an Glasses for the latte, Cans of Guinness were not in the fridge so it was served "hot". Brandy been served in the wrong glass!!! Bar staff needed more training I felt!!! Everytime you asked for something they had to go and look for it!!!!!

Review 80：The hotel was spotless clean, and staff very nice and polite

Review 81：Disappointed with the room allocated on arrival. Moved to a sea view room the following day which was excellent.

Review 82：Excellent location. Friendly and helpful staff.

Review 83：The room could have used an upgrade in décor etc. only 2 two towels supplied. No lift where we roomed Only one chair in room for two people??

Review 84：Staff excellent Food was superb Good position Plenty of parking

Review 85：Bedroom (No 256) was on the small side and made it difficult to store/locate our suitcase. If we were staying for anything more than one night it may have been a problem. The bigger issue was access to the room which required going up two flights of stairs even if you used the lift.

Review 86：Staff extremely friendly and efficient. Excellent breakfast and service in restaurant.

Review 87：Our room looked onto a brick wall which was not great - but we were not in room much. Also was above function suite with wedding disco on until 12.30 on Sat night - which is not that late but not great if you want to sleep as we did. Hotel should not allocate rooms like this to people not attending the function!

Review 88：Friendly staff and excellent breakfast with hot food served to you at the table. Easy to park outside.

Review 89：excellent hotel could not fault it food was really good, staff great nothing was a bother to them, I read the reviews after I booked and would have been put off, please take no notice we went with relations and they said the same.

Review 90：The people were very friendly, the food was brilliant and they made afuss of our dog Mani, we were allowed to have him in the bar with us,so he was not left on his own for long, overall we are definitelygoing again

Review 91：bathroom very dated ,it was clean but had a faint odour which came through despite it being masked by some sort of fragrance/air freshener which made it worse,a good deep clean would have helped,but I am very picky when it comes to cleanliness.Do appreciate that the hotel is in the process of being refurbished.

Review 92：staff very helpful and pleasant,customer service at its best.

Review 93：Everything was perfect from arrival to leaving. The staff could'nt do enough for us. The room was great as was the food.Breakfast fantastic.Would definitely recommend to anyone.Thanks for a lovely stay.

Review 94：There was nothing to dislike. A friendly and comfortable hotel

Review 95：The staff were responsive to our problem re the plumbing in our room and changed rooms with no fuss . They were all polite and respectful. There was a great amount of choice at breakfast which was excellent .

Review 96：Walls paper then could here everything that was going good on in the next room. Difficult to navigate to room, the lift got us to the 1st floor then we had to negotiate several fire doors and several sets of steps, both up and down, with 2 suitcases.

Review 97：only there overnight so nothing to dislike.

Review 98：We were upgraded to a seaview room,It had just been refurbished and the standard was excellent.bathroom was superb.Only had breakfast but quality was very good.Would like to stay longer.

Review 99：Top floor very tired, poor beds and furnishings, brand-new bathroom obviously newly installed but the rest of the room was tired and tatty and the drains were blocked. Kitchen ran out of gas so 'breakfast' was half raw croissant and small selection of cereals. Narrow corridors, lots of stairs and tiny lift.

Review 100：Location on the sea front is good, not far from Lytham centre, free onsite parking.

Review 101：The friendliness, the way staff went out of there way to help> i have just had a new hip and we took the dog so some chairs weren't suitable for me to sit on so they kept bringing chairs for me to try till I was comfortable.

Review 102：The Toilet in our room did not flush away properly and there was no toilet Brush provided in the Bathroom! I would have liked Sky Sports in the Room or, the Bar Lounge!

Review 103：I liked the spacious Public areas and the Restaurant and the Staff.

Review 104：a new member os staff left alone in bar area, and was struggling to cope. The crumbs from our evening meal in the bar area were still on the same table 10.00am next day. Windows on the 'sea view' were clouded and panes needed replacement. Main carpets and much decor at hotel needs replacement.

Review 105：staff freindly enough, and breakfast was good.

Review 106：When we booked the 3 rooms I couldn't reiterate enough that one of the rooms must be accessible with a lift. Unfortunately although we could get to the floor with wheelchair but my poor mum had to walk down 6 steps and then up another 6 it was a nightmare, feel very disappointed as we couldn't make it any clearer about her disability.

Review 107：the hotel staff and facilities were excellent loved being able to eat and drink with my 2 dogs by my side.

Review 108：Trying to find a parking space was difficult each day.Lighting on the 2nd floor staircase was not good for those with poor vision Attention to small details would make this a firstclass stay.

Review 109：Staff all very helpful and friendly nothing was to much trouble.We found all very comfortable spotlessly clean bathroom and warm.Dining room staff also very good in trying to find a menu with no" onion or garlic" for a very fussy husband- please thank the chef We will be back next week for family funeral so hope for thew same good service. Thank you

Review 110：Nothing comfortable to sit on in the room. The T.V. was too low to be seen from the bed and there was only one hard chair. Rooms could do with a bit of TLC.

Review 111：Friendly helpful staff and GREAT food. Evening meal was delicious.

Review 112：Out of date shower that wouldn't stay upright when water turned on. New ? member of staff rather surly at breakfast and didn't wait for all our order.

Review 113：Easy access to everything. Helpful staff on reception. Enjoyable breakfast.

Review 114：The staff for breakfast on the Monday 29th December were a bit dis-organised we had to wait almost an hour for our order to be taken for our cooked breakfast compared to the day before the breakfast staff were excellent and well organised

Review 115：no toiletries in room (shampoo available at reception no use when already in shower) .room heating turned off at 11pm (in December).room very cold. complaint resulted in assurance this would be corrected but no action without another complaint. room very small and bare inadequate on site parking breakfast service slow, inaccurate and careless..waiter busy chatting rather than serving. food just acceptable Definitely not 4 star

Review 116：location. adequate early breakfast organised by night porter (but no hot food at 715am). I have known this hotel for over 60 years from schoolboy carol-singing to many functions including major family events. All were managed very well and the hotel has always had an excellent reputation. This was my first time as a resident and was a huge disappointment.

Review 117：Had to wait 40 minutes for Breakfast because Dining Room was full, no effort to get another room set up for eating.

Review 118：Clean, food fine, room fine, good seating areas.

Review 119：Rooms far too small. Asked for a different room, given one that was bigger but very dark, frosted glass window that didn't open, noise from generator or something kept us awake

Review 120：Nice hotel and friendly helpful staff. Very good choice at brekfast

Review 121：The house keeping staff entered the room at 9am when we were still in bed, she said she would come back later. She did at 10am when we were getting ready for breakfast. You dont have to check out until 11 am so we thought the 2 attempts of entering the room by the housekeepers was unacceptable

Review 122：* Bar too expensive £6.00 for a glass of wine - went to local pub after first night * Rooms poorly sign posted so ended up trailing about looking for room with cases * Small car park but can park on the road over night

Review 123：* Location - good for lights *St Ann`s and Lytham *Nicely decorated * Room nicely decorated * Breakfast great * Very good price and value for money

Review 124：We came as a group of 12 but couldn't sit down for breakfast as a group. This is the only place I've stayed at where the breakfast room is not big enough to accommodate the number of people who stay the night.

Review 125：the location.

Review 126：This hotel has no lift! On arrival we were directed up 2 flights of narrow, steep stairs to a room on the 2nd floor which was the smallest hotel room we have ever had. My wife (72) has angina and I (74) have chronic bronchitis, which meant getting to our room was a bit of an ordeal. Not recommended for mature people.

Review 127：Only saving grace of our stay were the excellent breakfasts and good location of hotel.

Review 128：Nothing everything was just what we were looking for and more . Cud not find any fault

Review 129：Loved the sea view changed all the time quiet and peacefull just what we needed .

Review 130：The breakfast was not 100% two items we preferred not to have and were not offered an alternative, some staff were not welcomoming and not dressed, not sure if they were local, you can always tell good Lancastrian hospitality - it's second to none, I'm not Lancastrian

Review 131：My (£3000.00) bicyle was looked after, a member of staff opened the doors early morning I kept this in the room after taking part in a charity event - my bike is of course clean. I would stay again but I would be careful about price variation laid £94:00 others paid £48:00, one thing about this hotel is trust as I paid upon leaving, being slightly fatigued from the night ride I enjoyed a coffee and their background music before leaving, unlike some there did not seem the urgency for us to leave - a busy day here Monday otherwise I would have stayed a second night.

Review 132：Room small. Shower head loose through wear and tear, needed replacing. Toilet blocked on arrival. After it was cleared it was still A weak flushing toilet, requiring several flushes to clear some tissue. Witnessed lady at reception requesting a room with a king sized bed, but being shouted to by a lady in the office that if you "order a standard double, that's what you get!" . she eventually deigned to leave the office and come to the counter to discuss the situation properly. Very disappointing to witness.

Review 133：Barmaid and night porter very polite and obliging. Wifi easy to connect to. Comfortable lounge and bar

Review 134：Old décor and lumpy/peeling paintwork in the stairwell. Old style multi-level landings. Fully enclosed bathroom with poor exhaust fan. Black mould in the shower. No power sockets near bed for laptop or phone chargers. Slow Wi-Fi. Poor landing lighting...old style compression buttons on the wall. Inadequate car parking spaces in the forecourt but roadside spaces available fortunately.

Review 135：Clean sheets. Quiet room. Good dining room staff who replaced a poor steak when I complained it was overcooked. Nice location on the beach. Shops within walking distance.

Review 136：Climbing three flights of stairs being put at back of hotel next to generator and down a dark corridor

Review 137：Nice restraunt good leisure facilities close to ammenaties

Review 138：The bedroom was cramped, dark and in dire need of updating. The shower was elderly and dangerously difficult to regulate. The loo did not flush properly. The lights failed one evening (my husband found the trip switch in the corridor). One bulb had gone but was not renewed despite reporting our first day. The bed was hard and the duvet stiff. Downstairs has been decorated, but upstairs is very shabby.

Review 139：Position on beach is lovely. The staff are charming and helpful. Breakfast was adequate and nicely served.