Grove House Hotel
Grove House Hotel descritpion
Grove House Hotel is a small, friendly and family-run, situated on the outskirts of the beautiful market town of Woodbridge, Suffolk.
Grove House has bedrooms with private bathrooms, a bar and restaurant, and plenty of free parking.
The hotel is located within easy reach of Woodbridge and all of the Heritage Coast.
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Facilities of Grove House Hotel
Outdoors ：Grounds
Pets ：Pets are not allowed.
Food & Drink ：Restaurant | Bar
Internet ：Free!WiFi is available in the hotel rooms and is free of charge.
Parking ：Free!Free public parking is available on site (reservation is not needed).
Services ：Room Service | Packed Lunches | Babysitting/Child Services | Dry Cleaning | Fax/Photocopying
General ：Non-smoking Rooms | Facilities for Disabled Guests | Heating | All Spaces Non-Smoking (public and private) | Designated Smoking Area
Reviews for Grove House Hotel
Review 1：Although it stated there was wifi in the rooms, there was none in ours and when we questioned it we were told its hit and miss?? Well then you shouldn't state it's in every room! Had to ask for more tea etc as was only a couple in our room. We paid extra for a later check out only for the hot water to be switched off at 10.30am so we couldn't shower, we did ask about the hot water but still didn't get any! We were refunded the extra money for the late check in. Walls quite thin, could hear the activities of the couple in the next room!
Review 2：Lovely clean room. Nice big bathroom. Free parking. Good breakfast. Staff friendly.
Review 3：None
Review 4：The warm friendly and polite welcome , the comfort and care taken with the facilities , the quality and presentation of the morning breakfast, and the time taken by Paul to exchange a word or two on departure.A very pleasant overnight break, and recommended in every respect.
Review 5：wifi not good in my room but i used my phone so did not detract from visit
Review 6：comfortable room, excellent food, chef even cooked me a meal off menu, breakfast looked good though I just had cereal, would stay again as convienient to area, direct on A12 though not noisy. Ideal for Ipswich, Woodbridge, Felxstowe and areas of East Suffolk
Review 7：It is always hard, it was a busy weekend, the parking became quite full and was concerned that I had blocked people in, luckily we were away earlier than them. Nothing you can do about it. there were at least 12 cars.
Review 8：The staff were very kind and cheerful. The Hotel was well decorated and cared for. It really had a lovely ethos. I wish that we hadn't been stuck on the A12 so that we might have enjoyed a meal in the evening... as breakfast was delicious, with plenty of choice.
Review 9：The breakfast time during the week finished at 8.45 am which we thought was early if you are on holiday!
Review 10：The hotel is lovely. We had a great two night stay. Breakfast was great with a good choice.
Review 11：Tea bags, water etc not replaced after the first night (of a two night stay)
Review 12：Very friendly staff. Good value for money. Good food - dinner and breakfast
Review 13：This is the best b&b, for the money, I have stayed in. I cannot fault my stay. The staff were polite, smiled and the service was fantastic. Lovely bright and clean room with ensuite bathroom, tea & coffee making facilities, tv and wifi. Would definitely stay there again when visiting my family in Woodbridge and I would definitely recommend it.
Review 14：TV was very small and far from a comfortable viewing location (i.e. bed etc). Shower had poor drainage, which made the shower prone to leaving slippery soap in the tray ... I tried to rinse it away, but always left some slippery layer in their. Important to warn the next person to use the shower so they don't skid.
Review 15：Excellent staff, cleanliness, access and breakfast.
Review 16：Amazingly clean and comfy. When stopping for more than one night you want to feel like your at home and they do a fantastic job to create that!!!! Nice a quietBeautiful breakfast too!!
Review 17：Inevitable traffic noise from A12. Be careful which room you book. Last time we had a lovely big doubleroom. This time we had a (cheaper) very small twin with no windows, only velux sky lights. Felt claustrophobic. Had to rinse hairs out if shower before I used it.
Review 18：Great breakfast. Pleasant decor.
Review 19：Our room was quite small with no external wall windows, only 2 small velux roof windows. En-suite was very clean but extremely small, and when our son arrived for the one night, he was given a huge room with en-suite bathroom!! But we laughed about it with the owner!!
Review 20：Rooms very clean, staff very friendly and helpful, food excellent, especially the english breakfast.
Review 21：Is nothing to do with the place, I'm from Spain and a 2 stars hotel in Spain is like a 4 in England. Was £65 per room and nigth in a guest house at the end of octover wich is about 90€, with that money you can rent a 5* APARTMENT (not a room) for 1 nigth next to the Mediterranean Sea in August. But like I said is nothing to do with the place, if you look around you will find the same or even worse for the same price or maybe more expensive. The business bill was hand written and the WiFi signal really low in some rooms, need to add that we were 3 guests in 2 rooms but the rooms price were the same.
Review 22：The owner is a nice man, the breakfast lovely and the attention very good.
Review 23：The location was not great - right on the side of the A12 outside Woodbridge. The sound insulation between rooms is very poor, so I could hear everything the person in the room above was doing.
Review 24：Friendly staff, good wifi and good facilities in the room.
Review 25：great staff and lovely clean room and hotel. the rooms are quiet even though on a busy road - you would not know unless you open the windows. 100% recommend
Review 26：only criticism is I found the bed too firm and pillows too flat, but I'm sure other people would find it comfortable Can't please everyone
Review 27：Very warm welcome and made to feel very comfortable and as I'm female and was staying on my own it was lovely
Review 28：Our room was on main road and if we opened our window it was very noisy - also - we could hear the people next door - who kept their TV on loudly!
Review 29：Great location, great staff and wonderful clean rooms and good breakfasts.
Review 30：Clean, comfortable and welcoming. A busy dual carriageway serves the hotel; my room faced the road and the noise isolation was sufficient to reduce the road noise to an occasional hiss of tyre noise. It wasn't necessary to adjust the TV volume to compensate
Review 31：There was nothing negative about our stay here. Wonderful friendly service. It was a home away from home
Review 32：The staff and service were excellent. Every need was met in a prompt fashion. I know now I have a hotel to go back too. Good value for money
Review 33：The tiniest shower and toilet room bar one, we have ever stayed in. Really really small. No where to put your things at all.Shower was more of a trickle than a flow and took some working out as to how to turn it on and off. Wi Fi would not connect at all despite several tries and we were very disappointed to receive no refund when we did not take breakfast as is the custom in most other establishments, even in France! We did ask for more ice in our drinks and were told that there was already some in there - just the one/two cube does not chill a large coke! No room service or night porter which does not a hotel make. This is more of a guest house.
Review 34：Lovely sized ground floor, warm room. Plenty of parking. Simple check in and speedy dinner as we were due to go out soon after we arrived. Very clean. Lovely comfortable beds. Good quality furnishings. Very well kept.
Review 35：Everything excellent, but just one small point, the bathroom could use another light above the shower cubicle as this seemed dark.
Review 36：A small friendly and good quality hotel. Large comfortable room and bathroom. Staff excellent. All areas very clean and tidy. Price was fair for accommodation. We had king size room and this was great. Food also excellent. Seemed to be plenty of parking spaces. About 20 - 30 minutes walk into town, but it has plenty of parking if necessary.
Review 37：Although it looked clean, I found quite few hairs in shower. The room was so small, between the toilet and bed was tiny it can't fit a normal door, it was a bi-fold one. After my husband used the toilet it wasn't present as the tea facility was just behind the door. We didn't like the decoration, bit pretentious. As the hotel was on the main road, even our room wasn't facing to the front, we could hear the traffic noise non-stop.
Review 38：The room we stayed was in the middle, there weren't any windows on the wall but two skylight, which was nice. Room was reasonably clean, modern facilities.
Review 39：parking inadequate if hotel full. water pressure (in our room) insufficient for a cleansing or refreshing shower. Manner of manager either brusque or faux friendly.....in between would suffice.
Review 40：Comfortable beds
Review 41：Arrived at 13.40 and found the front door locked (check-in was clearly advertised as 1400hrs). However after a 300 mile journey it was a disappointment. Had to search around the back of the property to find any member of staff, who reluctantly allowed us entry.
Review 42：Breakfast was excellent.
Review 43：NO hot water or heating. Freezing cold water at night and morning for showers. Chilly night and cold start to the day yet the heating was not working. Also, ensuite (room number 3) was little more than a cupboard. Too small for comfort regardless of water temperature. Told owner who apologised but that was all. Not enough especially as he had already tried to charge us for two nights instead of one.
Review 44：Breakfast Thick duvets - essential considering lack of heating
Review 45：Welcomed and shown around the room. Breakfast was excellent both days. Good location for setting off around the local area. Manager was receptive to feedback about the room.
Review 46：It was rather difficult to find. My satnav blew a gasket and sent me round in circles. It would have helped to know it was actually on the A12.
Review 47：The staff were so friendly and helpful. Nothing too much trouble.
Review 48：We were visiting friends in Wood bridge so didn't spend much time at the hotel but we had a very comfortable room overlooking the garden and good breakfast.
Review 49：The wifi was erratic and unreliable - but that may just have been the location of the room.
Review 50：Friendly welcome. Spotlessly clean, comfortable room and excellent breakfast.
Review 51：Not a 4 star B&B. Breakfast cold. Toast cold. Unfriendly. Room was basic. Toiletries cheap. Not returning. Choose if over The Novotel and that was a mistake.
Review 52：You could feel the springs through in the mattress. The windows were in the ceiling we were advised not to open if it was raining, so the room became quite stuffy overnight. Also there were no blinds on the windows. No traffic noise in the rear of the hotel despite being right on the A12.
Review 53：The staff were helpful. We were told that there had been a possible confusion on the hotel booking system and booking.com system but luckily they had managed to fit us in. Breakfast was good
Review 54：Unfortunately cold water was badly discoloured on the Saturday morning & was brackish & brown. My partner & I were unwell all day on the Sunday & could only attribute it to the water!
Review 55：Pleasant & accommodating staff - open until late.
Review 56：We had a room near the main road which was a bit noisy at times, but not something that could be helped.
Review 57：The Grove House team looked after us very well indeed. Everything was in good order and very clean. Very convenient for Woodbridge town.
Review 58：Early breakfast times. Finished serving at 08:45. Not much chance to oversleep, or have a rest if on holiday.
Review 59：Easy to find and on the main A12. A good base to tour the surrounding areas. Good parking area.
Review 60：Bedroom had only velux windows which could be opened electronically and with blinds, but not a room to spend waking time in.
Review 61：Good location for travelling round the area - a little way out of the town centre. Easy car parking. Good breakfast.
Review 62：The only thing the staff didn't do was replace the tea bags, but when we asked we were given some.
Review 63：The staff were excellent and the hotel was lovely with plenty of parking.
Review 64：Lack of consideration of manager to recharge 10 pounds per hour late after 10.30 p.m.. Because we arrive at 01.15 he recharge 30 pounds !!!!! I think that is illegal to recharge 10 pounds per each hour we were late. First time in my life that a hotel recharge me for this concept and I travel a lot ...
Review 65：Unfortunately the attitude of the manager could not enjoy the day I slept there.
Review 66：The room was large and airy with lots of storage space, the bed extremely comfortable and a very large bathroom with both a bath and shower cubicle. The staff were very welcoming and helpful and you were made to feel at home straight away. We were very impressed and will definitely stay there again.
Review 67：Nothing bad about this hotel.
Review 68：Considering this hotel is on the main A12, it is relatively quiet. Very clean and comfortable and the staff very friendly and efficient. Ample parking which is a bonus. Very convenient for the coast and National Trust properties close by. I would certainly recommend this hotel.
Review 69：Traffic noise. Light-coloured curtains which allowed light in early.
Review 70：Personal service. Excellent food - as good as many 4* we have stayed in. Easy to find location. Nicely decorated room.
Review 71：It is comfortable, very professional with good food and the proprietor always goes the extra mile' ie an early breakfast so that we could attend our event on time. I would also thank him for returning my sunglasses by post so quickly after I inadvertently left them behind.
Review 72：Our room 8 on g floor very disappointing. Tv could not be made to work, only one wooden kitchen type chair for 2 person room, toilet seat v loose and diff to flush,basin had tired old taps and outlet, incessant creaking floor from room above.Extremely hot water with no warning.
Review 73：Breakfast - excellent. Staff - very friendly and attentive. Lounge and restaurant very good. Car parking on site - fine.
Review 74：The awkward windows in the roof of the twin room on ground floor, annoying and really dificult to open and clise and also the little blinds that go over them. Kettle was full of manky limescale so maybe should be checked more often. The location is next to quite a busy road allthough traffic noise is minimal
Review 75：Decor and staff were lovely . Breakfast was yummy and a decent choice. Qas nice and quiet .
Review 76：If I had to find something to complain about it was the portions at dinner were over-large which meant I had to leave some, which seems wasteful.
Review 77：Very close to the places we wanted to visit. Comfortable and welcoming and the food was excellent.
Review 78：Was not in centre of town as requested, given very small, windowless room (with skylights) when we had explained to booking.com that it MUST be large, airy, quiet room due to claustrophobia. Paul took pity and exchanged it for his room but it was a normal double bed, not twin singles as we need for extra space
Review 79：Extremely helpful host Paul and friendly young assistant. Very clean and professional guest house.
Review 80：our room was immediately above the kitchen and there was intrusive noise from kitchen extractor fan going all evening. Only one chair in bedroom. No socket for electric razor in bathroom.
Review 81：free on site car parking
Review 82：my room had no window just skylights. ok for myself who turned up late and left early but not so good for relaxing. No comfy chair to relax in. Traffic noise though this was to be expected as the hotel is on the A12
Review 83：cleanlisess, freindy staff, comfy bed and excellent cooked breakfast
Review 84：Thought it would be noisy as next to the A12 but heard no noise at all from our bedroom window or indeed anywhere else in the hotel
Review 85：The staff were friendly and helpful and the breakfast excellent
Review 86：this is not a bad experience but would have liked the bathroom to have been slightly larger.
Review 87：The happy feeling in the hotel. The owner and manager were both so helpful and all the staff very pleasant.
Review 88：nothing to report
Review 89：Restaurant on site serving an excellent cjoice of well prepared food and serving it in a friendly way. Marvellously comfortable bed.
Review 90：Minor grumbles: overpowering lounge décor, liquid soap hopeless for a wet shave, would like bedside radio.
Review 91：Easy parking. Nothing too much trouble for the staff. Well-cooked evening meal, just for me! Large, bright, clean, comfortable room. Excellent location for touring the area.
Review 92：The hotel staff were very helpful and friendly. We had upgraded to a kingsize room which was large and comfortable the bathroom included both a bath and shower cubicle. Great cooked breakfast ! Ideal location for sightseeing in Suffolk.
Review 93：Not very comfortable bed but told our room being refurbished soon so hopefully new bed also.
Review 94：The staff were very friendly and helpful. Easy to find and with parking. Very clean with comfortable guest lounge. Good breakfast. Nice evening meal menu in lovely refurbished restaurant. Asked for feather pillow and no prob.
Review 95：Got woken up and 12.40 by loud door bell alarmed me some what, shower was a bit weak could do with being more of a blast of water than a dribble.
Review 96：Room was lovely and clean, staff excellent, food flawless
Review 97：Nothing was too much trouble for the staff - they were very friendly too. Had dinner there, which really nice, great value for money. Rooms were comfortable, clean and modern.
Review 98：Warm welcome, everywhere spotless. Rooms comfortable, good bed and furnishings with tea and coffee making facilities. Evening meal was excellent, we were a party of 8 plus a two year old, nothing was too much trouble and Ed and his team couldn't do enough for us. Breakfast was excellent and big selection with plenty of fresh coffee and tea. I cannot be more praiseworthy of this hotel, manager and staff.
Review 99：I know it's difficult to be responsible for others using the hotel ,but we were kept awake until after 2am by the couple above who were extremely noisy until told to shut up!
Review 100：Absolutely Nothing
Review 101：Everything was absolutely great, evening meal and breakfast excellent. There were 8 of us staying to attend the funeral of a member of our family. The attention given to our comfort was very personal, which helped everybody to relax before the upset of the funeral. Thanks
Review 102：Shower ran out of hot water very quickly. Told it was because everyone was having a shower at the same time. Poor excuse from owner.
Review 103：Food and cleanliness of rooms very good.
Review 104：Not one thing.
Review 105：The staff treated us as if we were old friends, everything was absolutely perfect. Everything was absolutely cleaning; the evening meals served, were great value for money, cooked and presented without any fuss, and an absolute great breakfast. We were a group of 7 adults and 13 years old, attending a family funeral, the attitude of the staff made a very heartbreaking time bearable. I would recommend this hotel to everyone.
Review 106：Lovely little place to stay, where you are certainly looked after. Very welcoming and accommodating. Breakfast is good and the location was good for us as we were visiting friends close by, maybe 20minute walk to town centre.
Review 107：a return visit here, visiting family in nearby Sutton. As good as our last visit. Warm greeting, clean comfortable room, exceptional breakfast, and a reasonable price. Highly recommend the Grove Hotel. We will not hesitate to book again and again for as long as we need to visit family in the area.
Review 108：Room a little on small side For a 3 night stay Had to bring own skimmed milk for breakfast No unsmoked bacon or ham available
Review 109：comfy bed Wifi in room Lovely meals
Review 110：Bottled water was not replenished, neither was toilet roll.
Review 111：Nice airy room. Comfortable bed. Excellent shower. Lovely Breakfast. Had a wonderful 3 course meal on one of the evenings we stayed. Would stay here again.
Review 112：Friendly staff, clan and comfortable room with a great sized bathroom with shower and bath. Freshly cooked breakfast in a cheery atmosphere. Wish I had discovered this little gem on my previous business trips to the area.
Review 113：The wall between rooms was extremely thin could hear everything that was being said and done next door. We found it uncomfortable that the chef told off the waitress at breakfast n earshot of the restaurant.
Review 114：Very warm welcome. Room very clean. Breakfast was very nice.
Review 115：was disappointed to find that breakfast came with smoked bacon which I don't like and that despite asking no alternative normal bacon was offered.
Review 116：Traffic noise from the A12.
Review 117：We received a warm welcome. The room was clean and comfortable. In the restaurant the food was not only appealingly presented, but also delicious.
Review 118：Tops of headboards could do with vacuuming
Review 119：Very friendly staff Excellent breakfast A very gracious email and response to me forgetting to pay my bill before leaving, thank you
Review 120：The bed room and ensuite if it can be called that. Breakfast - no plain yogurt, I am diabetic and stale bananas. I had to take my own.
Review 121：A nice lounge for all to see! A good evening meal
Review 122：May be reduced rate for single travellers?
Review 123：The staff were very helpful and friendly. Both times we returned to the hotel one of the elderly people in our group was helped to their room. TV fault was fixed really quickly. We thought it might be noisy being next to the A12 but we didn't notice it at all.
Review 124：Have to cross A12 to walk into town but pedestrian crossing with lights made this ok
Review 125：Nice well run small hotel - Paul the owner was great - very responsive to customer requests, all the staff were lovely
Review 126：Cleanliness toilet was dirty. Shower door was broken in one of the rooms. Lack of explanation that the velux windows actually opened mechanically. Also we were told that breakfast was served until 9.15 and arrived in the dinning room at 8.45 where we were told the kitchen was closed and we could have cereal. Owner actually sighed and was put out!
Review 127：Location and the fact owner seemed friendly.
Review 128：Small car park for number of rooms
Review 129：Comfortable, clean room. Well stocked tea and coffee in room Made to feel very welcome Nothing was too much trouble for staff Excellent food
Review 130：Just about adequate room size, but no windows - only 2 ceiling mounted Velux. Room offered en-suite facilities - but this was more like a large cupboard
Review 131：Clean and tidy we deemed it OK for the one night stopover with breakfast. Food was excellent.
Review 132：there was absolutely NOTHING that we did not like
Review 133：Very convenient for Woodbridge town. We felt welcome from the minute we stepped through the front door-- staff were excellent , everywhere was well decorated and spotlessly clean. Delighted to fine we could eat in and found the menu extremely comprehensive and all food delicious.