The Crown Inn
The Crown Inn descritpion
Featuring free WiFi and a restaurant, The Crown Inn offers pet-friendly accommodations in Stornoway, just 1,300 feet from Museum Nan Eilean. Guests can enjoy the on-site restaurant.
Each room is equipped with a flat-screen TV. Every room is equipped with a private bathroom. For your comfort, you will find free toiletries and a hairdryer.
Stornoway Airport is 2.5 miles from the property.
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Facilities of The Crown Inn
Pets ：Pets are allowed on request. Charges may apply.
Food & Drink ：Restaurant | Bar | Restaurant with Dining Menu
Internet ：Free!WiFi is available in public areas and is free of charge.
Parking ：Free!Free public parking is available at a location nearby (reservation is not needed).
Services ：Packed Lunches | 24-Hour Front Desk | Meeting/Banquet Facilities | Fax/Photocopying
General ：Newspapers | Family Rooms | Heating | All Spaces Non-Smoking (public and private)
Reviews for The Crown Inn
Review 1：For the two nights I stayed, there was a problem with the boiler, resulting in not being able to have a hot shower - which, in the middle of Winter after a day of walking, was frustrating. Though the staff apologised, there was no effort made to assist me in any way/no compensation suggested. Not ideal. The heater in my room also didn't work, so the first nights stay I was unwashed and without heat. The second day they provided a small heater, which was good.
Review 2：Rooms were clean and staff were friendly. Breakfast options were plentiful and the food was good. Location is great.
Review 3：Great location, we had views of the harbour and the castle from our room (11). All the staff were wonderful, really friendly and professional. The room and hotel were spotless, a warm and cosy place to stay. I loved the shower, the water pressure was amazing. The Crown is also dog friendly, thank you.
Review 4：The front rooms faced onto the sea which is idyllic when its a lovely sunny day but a bit noisy when Storm Desmond is passing! - not the hotel's fault.
Review 5：The friendliness of the people was second to none and the food was really good.
Review 6：There was really cold in the room. Heating was switched off at 10pm. Pump in shower doesn't work properly.
Review 7：Localization. Staff was very helpfull. Good food in restaurant .
Review 8：Wi-Fi was not available throughout hotel as advertised - only in the lounge and lobby. This was one key requirement for my selection and it was not as advertised.
Review 9：Friendly staff and great food
Review 10：Our room was next to the only night club in Stornaway which was open till late on Saturday night A room on the opposite side would have been better
Review 11：Food was good and staff were friendly.
Review 12：Everything was perfect
Review 13：The staff were very friendly and helpful, family room was perfect and a good size, breakfast was delicious and the hotel offers good menus, coffee, cakes scones and cocktails were excellent
Review 14：(1) There's a club across the pedestrian laneway that seems to have patrons outside and talking loudly until about 2:00am on a Sunday morning. This would not be a problem but it seems that some windows don't fit as closely as they should. (2) Shower water pressure was pitiful. It took me 20 minutes to wash my hair when normally it would take less than 5 minutes. I believe the hotel was to close the week after I was there to rectify some of these problems.
Review 15：The staff in general did as well as one could reasonably expect in a hotel that re-opened in May after several years of neglect but re-opened with several problems that should have been fixed prior to taking guests (e.g. water pressure, heating, poor fit to some windows).
Review 16：Woeful shower water pressure, plumbing odour. Small rooms. Situated above a noisy pub, particularly bad in fri/sat night, noise until 3am. Situated on a boy racer drive-by route. Firedoors noisy in corridor.
Review 17：Lovely staff, great breakfast. Convenient to centre of town and ferry. Clean.
Review 18：The staff are very knowledgeable in the local area, and a very friendly bunch who will go above and beyond to please all guests, a total joy to stay at the Crown Inn
Review 19：I left some stuff in my room, this hotel went away and above what I would have expected to reunite me. Fantastic attitude and service. Proud to review this establishment..
Review 20：Poor sound insulation and noisy neighbours. Very noisy extractor fan. Internet code difficult to obtain and only accessible in bar. Unfinished Breakfast cleared away while attempting to obtain wifi code at unmanned reception. Short staffed.
Review 21：Friendly receptionist on arrival.
Review 22：They had issues with the water pressure (which is being fixed in October) so the shower was very poor which wasn't ideal after a day's cycling! They did tell us when we checked in but there wasn't much to be done by that stage.
Review 23：Staff were very friendly and helpful. Had dinner there and food was delicious!! Very impressed!
Review 24：The water pressure in the shower was very weak although the lady did explain this up front. Wi-Fi not available in guest rooms.
Review 25：The property was new and clean. The food and bar staff were very good. The night porter did vey well with a very early breakfast.
Review 26：Only slight complaint was the shower which was very low pressure however this was explained when we arrived and there was a problem waiting to be fixed
Review 27：Perfect location to use as a base for exploring Harris and Lewis, lovely restaurant and bar, staff very friendly
Review 28：We had a nice surprise when realized that instead of the usual common room - often a bit cramped - the family room was composed of two connecting rooms recently refurbished. Wi-Fi was available only in common areas but the family room is located near the reception and we could take advantage of the connection also within the room. They have a restaurant with a view: choice is not huge but the food is good and the staff is nice.
Review 29：Family room 17, opposite a nightclub with the windows open, almost unbearable noise, you need to move your family room to a quiet area as we had very little sleep, although we were notified of all the negatives on arrival, not sure that's a good thing.
Review 30：Friendly staff, family room beautifully laid out, food excellent and nice atmosphere in the hotel. We would recommend this hotel as long as it's not room 17. The hotel is being renovated, so there are snags but overall a lovely job is being done.
Review 31：Both wifi and tv were defect. No alternative solution offered - we found free WiFi in the bar next door and it also worked in the hotel. Restaurant closed on Sundays like everything in Stornoway. Yes, it's the local religious tradition, but some barfood or at least sandwiches would have been nice. Having to go to bed hungry in a hotel this price level is not acceptable...
Review 32：Nice place, very close to both city center and harbor. Nice modern rooms, good bed, nice breakfast, nice bar.
Review 33：Saturday night was a bit noisy - but we just decided to join in and went out for some ceilidh music!
Review 34：Lovely staff - Very hard-working and still able to be really helpful and genuinely friendly. Good base for exploring the island and conveniently close to the ferry for an early start - were given breakfast at 5:30 am!
Review 35：Would be nice if they developed the restaurant as its an ideal location overlooking harbour
Review 36：There was a problem with shower . Staff were really good at handling complaint and gave us a partial refund . Very pleasant staff . Great location and comfortable room
Review 37：Night club right next door: drinkers hang out in the street rather than inside the club, yelling and braying. It's incredibly loud, and the noise is constant from 10pm to 2:30am - impossible to sleep.
Review 38：The staff are wonderful, the location of the hotel is perfect, the rooms' interior looks brand new and makes the hotel feel a lot higher class than the outside suggests.
Review 39：A bit noisy on the Saturday night as our room was situated above the main drag, but nothing compared to what you'd expect in any other capital.
Review 40：Friendly and welcoming, helpful staff and top notch food. All in all a wonderful stay I can happily recommend and one I look forward to visiting again soon.
Review 41：1) size of bed was too small 2) size of room is pokey 3) internet does not work throughout hotel 4) street noise on a Friday evening
Review 42：Eventual location & nice staff.
Review 43：Menu (evening meal) was limited and very disappointing. Breakfast was poor (poached eggs far too much vinegar, bacon excessively salty, black pudding overcooked. Extremely noisy all night. Poor water pressure. WiFi intermittent. We felt that the price (over £100 per night) for B & B was excessive.
Review 44：Staff were courteous and attentive.
Review 45：We were almost put off by the exterior look of the house, it needs a bit TLC.
Review 46：Staff was more than friendly and helpful. Very nice, warm and charming atmosphere. Food was delicious. We will come back!
Review 47：Overall customer service very poor. Staff didn't seem to know what they were doing. Items not available on the menu. Kept waiting too long for service at the bar. Water cut off overnight due to plumbing issues. No apologies or discount offered. No lounge area for guests. Very overpriced.
Review 48：Conveniently located hotel, near to port area and town centre. Recently refurbished inside.
Review 49：The price seemed higher than the facilities warranted. The street outside got quite noisy on the Friday night.
Review 50：The staff were excellent, friendly and helpful. The location is slap bang in the middle of Stornoway and provides easy access to all the local facilities. Despite feeling that the price was a little high, I would still recommend the Crown Inn.
Review 51：Shower took at least 10 minutes to get hot water, and I'm not even exaggerating. No wifi in rooms, and I couldn't find any wifi in the public spaces either. Incredibly noisy--walls must be paper thin, could hear everything going on in the next room, hall and outside, and sink gurgled all night though not in use?? Also heating was periodic at best.
Review 52：Excellent breakfast, located right near the ferry terminal
Review 53：nothing
Review 54：will use all time when in storoway class
Review 55：Room quite cold. No wifi in room
Review 56：Staff were very friendly. Breakfast was very good, lots of choice. Good location. Nice decor
Review 57：Very friendly staff nice clean room lovely food
Review 58：There was no heating in the bedroom as the radiator didn't work
Review 59：Very friendly staff and ideal location. Very clean and comfortable. Breakfast very nice.
Review 60：Great view overlooking the quayside. Yummy breakfasts and happy, friendly staff.
Review 61：Great location. Friendly staff.clean,comfortable and a very pleasant stay. Will return again
Review 62：Lovely comfortable rooms. Nice décor. Good restaurant, excellent service. Would stay again.
Review 63：Good staff, good location
Review 64：No wifi upstairs although we were told it will be there soon
Review 65：Location. Lovely staff
Review 66：Noisy bar
Review 67：Close to amenities
Review 68：Room was cold as heating not working properly. No lift/ help with luggage up stairs.
Review 69：Rooms were tiny
Review 70：The Location and convenience
Review 71：Showers were terrible in the rooms! No wifi apart from in the lobby!
Review 72：Great location and very helpful and wonderful staff!
Review 73：Limited hot water and noise from nearby nightclub on Friday and Saturday nights
Review 74：Very friendly staff
Review 75：Location was ideal, staff very helpful, especially in respect of laundry and helpful with my elderly mother-in-law who was accompanying us.
Review 76：Why is the TV mounted at 45 degrees to the bed, Buy an angle bracket!!!
Review 77：great location
Review 78：Noisey outside
Review 79：Location
Review 80：Only ground floor has the wifi.
Review 81：Happy with their breakfast
Review 82：staff terrific, food excellent, and good craic at the bar
Review 83：Boy racers going round the hotel all night
Review 84：Spotty wifi
Review 85：Great staff
Review 86：Central to Harbour
Review 87：Beautiful Islands scenery
Review 88：Very convenient to the town centre
Review 89：WiFi could be better
Review 90：Good location, clean, and helpful, friendly staff.
Review 91：Shower pressure poor but pre alerted by staff .
Review 92：Hotel in good condition staff very helpful
Review 93：Shower water pressure was a bit low...
Review 94：Comfortable, great staff, handy for the CalMac ferry to Ullapool.
Review 95：Faulty shower Noise from road due to lack of double glazing
Review 96：location
Review 97：Noise from outside
Review 98：Young people driving around with loud exhausts, but not the hotels fault
Review 99：Friendly staff good food really good sleep
Review 100：Shower was poor and blind fell down on top of me
Review 101：Staff
Review 102：Inability to shower.
Review 103：Food.
Review 104：No wifi in room
Review 105：I could hear the person in the next room snoring. The shower was terrible - lukewarm and barely a trickle
Review 106：Single room a bit cramped and bed very narrow.
Review 107：First time, short leisure break to the island.