Best Western Station Hotel

Best Western Station Hotel descritpion

The Station Hotel is a beautiful Victorian building only a 5-minute walk from the town centre. It still retains many original features, and offers free Wi-Fi and free parking.
Rooms at Best western Station Hotel are all equipped with a flat-screen Freeview TV. They also feature an en suite bathroom.
Guests can relax in the lounge, and enjoy the peaceful garden, which features a fountain. There are conferencing and function facilities that will cater for up to 120 people.
There is also a contemporary bistro restaurant, which serves breakfast in the morning and dinner in the evening. A selection of whiskies can be enjoyed in the bar.
Dumfries Rail Station is just a minutes' walk from the hotel. John Paul Jones Cottage Museum is a 25-minute drive from the hotel, and The Solway Coast, an Area of Outstanding Natural Beauty, can be reached in 20 minutes’ by car.

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Facilities of Best Western Station Hotel

Pets ：Pets are not allowed.

Activities ：Golf Course (within 2 miles) | Fishing | Hiking

Food & Drink ：Restaurant | Bar | Breakfast in the Room

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free public parking is available on site (reservation is not needed).

General ：Non-smoking Rooms | Facilities for Disabled Guests | Elevator | Heating | All Spaces Non-Smoking (public and private)

Reviews for Best Western Station Hotel

Review 1：I stayed for a friends wedding. It was perfectly located, for me getting straight off of the train, and as the wedding was held in the hotel itself. Staff were both friendly and helpful online and in person. I managed to get an early checkin, so that I could dress for the 2pm wedding was welcome to stay in the lounge, whilst waiting for my train the next afternoon after checkout. The wedding, the meal and reception were all fantastic. Breakfast the next day just what I needed and there lunch I had, whilst waiting for my train, was lovely too. The bed was comfortable and the room clean. The shower room was also off an adequate size and immaculately clean. Room facilities were off a good standard: Tea/coffee, tv, iron and board, dressing table etc. My only complaint was the fact I couldn't use my card, at the bar, during the wedding reception and was oddly advised to go to a pub on the corner to use their cash machine (which was actually not there any more, so I had to get cash back) instead of being advised I could start a room tab, which is what other guests did!?! Also, the bar prices were a bit much even for a hotel. All in all I enjoyed my stay and would definitely stay again.

Review 2：The staff responded promptly to our requests to turn up the heating and to provide a small heater as the restaurant was cool. The food - fillet steak and fish and chips were excellent. Breakfast was great too. Oh and parking was free into the bargain.

Review 3：We ordered 3 startes they were very bland. However we received a discount. The breakfast was really nice.

Review 4：The rooms were very comfortable nd decorated nicely

Review 5：Rebecca at front desk is a lovely friendly welcoming person, she helped me tremendously on route to where I had walk, printed times of trains and buses even highlighted places and times which made life easier for me..she arranged heater to be brought up to my room, you don't want to lose this young lady to another company hotel..the hotel being across road from rail station was also great I easily jumped on train to pick my bag up from hotel in Dumfries excellent location..

Review 6：The whole stay was excellent and the beds were so comfortable - better than home. The staff were very friendly and very helpful too. Pity we could only stay the one night.

Review 7：The staff were great, especially Rebecca on the front desk, could not do enough to help us, the experience from check in to check out was wonderful, will stay there again on my travels

Review 8：Room was noisy, the seagulls were squawking from dawn got back to sleep only to be woken by next door having a shower at 5:30 - no soundproofing. The hairdryer over heated after 2 mins use so took a while to dry my hair. Other than that it was a very pleasant stay.

Review 9：Reasonable choice for breakfast from the cold buffet, I didn't have anything cooked. Enjoyed a steak one evening in the restaurant which was very good.

Review 10：My room was rather shabby - peeling paintwork etc, and just generally needed smartening up.

Review 11：Helpful staff, free parking, central location, cleanliness of rooms and public areas

Review 12：Having to leave.

Review 13：Excellent location of hotel. Rail station right by 5 minute walk to town centre quante little tea rooms good night life.5 minute walk to river edge. ANd plenty historic buildings see you soon. Need two nights not one to appreciate this town and coastline ;-)

Review 14：The only negative comment I can think of is that the TV didn't seem to be working. This wasn't an issue for me personally but I'm sure if it were and I had mentioned it to the staff it would have been resolved.

Review 15：Terrific hotel comfy big bed and excellent staff porters,waiters, cleaners, cooks! The room and ensure we're huge and immaculate. The wifi was excellent and overall I had a great stay, will choose this hotel again if ever I am in the area.

Review 16：Outside patio dirty with uncleared tables and rubbish Poor quality meals considering the hotel says it uses local produce Steak in the evening was tough and cutlery not sharp Breakfast obviously prepared well in advance and was tateless

Review 17：Bed uncomfortable. Also restaurant very dull, located in basement. Menu disappointing.

Review 18：Good location, clean room. Breakfast reasonable for price paid.

Review 19：An older lady member of staff who was very unpleasant on reception! When my husband on one occasion asked if he could use the computor , she replied very condescending " are you a guest!!" When obviously we were!! Then on another request in the evening when my husband and i had returned from our anniversary dinner with some left over wine we were given, and asked could we please have x2 glasses snd a bit of ice her attitude to us was intimidating as she looked down on us to remind us that the hotel sold drink and we shouldnt have any other drink in the hotel!! We have stayed in hundreds of hotels as we told her and have never bern made to feel so bad in requesting x2 glasses to go with some wine we have bought back left over from a previous meal we have had that evening! As i left the same lady asked me how our stay was and i reminded her of how insulted we felt the evenig before, and she did not apologise at all but further insulted us by sniggering to herself! As i left i told her the hotel was lovely and may i say the reat of the staff were wonderful and had a smile everytime and cudnt to enough for us and we thank them! As for the very unpleasant older lady i think she should retire am sorry!!!

Review 20：The room with double asoect windows!

Review 21：Nothing about hotel. Dumfries town centre wasn't great

Review 22：What a great hotel! Staff were friendly and helpful, hotel was clean and room was lovely. Food in bistro was lovely, partner said it was the best steak he'd ever eaten. Would highly recommend it

Review 23：There weren't enough electric sockets in the bedroom. So, in order to use the desk lamp, you had to first unplug the kettle and then plug in the desk lamp, and the socket wasn't in a convenient place.

Review 24：The fact that the radiator was right next to the bed made for a really cosy night's sleep. The restaurant's fare, both evening and morning, was very good, and the staff were knowledgeable and friendly.

Review 25：Conveniently situated next to the station, the hotel offers quiet and comfortable accommodation in an attractive setting with congenial and very helpful staff as well as the added bonus of great food and a welcoming bar.

Review 26：Nothing much really, a little of the décor dated but that's just being picky.

Review 27：Friendliness of staff. Quality of food. Location to station and town centre.

Review 28：Would have preferred a double rather than two twin beds. Also quite a long walk to the shopping area (compensated by closeness to Railway Station)

Review 29：Friendly cosy atmosphere - helpfulness of staff - excellent breakfast and dinner.

Review 30：Although the hotel was under occupied it was very difficult to get a sandwich or anything to eat outside of restaurant times. The room I was given was on the third floor and a very strange shape, with low eaves around the bed. This meant I had to be really careful not to bang my head getting in and out of bed.

Review 31：The young woman in reception was very helpful when room service I ordered didn't arrive in time for me to have dinner and did everything she could to put things right.

Review 32：Delightful family owned and operated hotel close to walking Dumfries. Staff friendly and helpful, our room was large, clean and the bed was very comfortable. Room service was a blessing after a long day on the road. A good choice for Dumfries!

Review 33：The building has a lot of charachter, nicely furnished throughout with a very nice bar/lounge area. Excellent location, opposite the train station and only a short walk to the town centre. Rooms comfortable and spacious. Very pleasant staff. Good breakfast.

Review 34：Breakfast room was on the lower ground floor and was rather chilly.

Review 35：The hotel was a beautiful traditional red brick building right opposite the railway station. Helpful staff, comfortable rooms - just perfect for our needs.

Review 36：Nothing at all just wish it wasn't a business trip and I could have stayed longer

Review 37：This hotel is fantastic ,all the staff are more than happy to be of help . Rooms so clean, I cannot recommend this hotel highly enough

Review 38：Staff were very friendly en-suite had some mould a definite turn off food was excellent and facilities were fine would have preferred bar meals to the restaurant for relaxation purposes overall it was good

Review 39：We felt that the Lounge Bar couches against the wall could be doing with being recovered

Review 40：Room very clean and comfortable, very friendly & helpful reception

Review 41：Welcome and friendliness of the staff. Location of the hotel ,convenient for town and also in a quiet location. The conservatory and garden gave a very relaxing feeling in which to chill out.

Review 42：The evening meal in the bistro. Our booking made in the afternoon at reception had not been given to the restaurant. Our main courses arrived late. Other guests who arrived after us were served before us. My wife sent her main course back as it was a plate of hard broccoli and no pork to be seen. My meal was dry and had to ask for gravy which did not arrive for a further ten minutes.

Review 43：The superior room was spacious and comfy.

Review 44：Overall hotel décor could use a little spruce up, felt a bit tired. The lift was very claustrophobic in particular!

Review 45：Great sleep in a very comfortable bed. Parking included was a bonus, and the location was close to the city for amenities. Staff were friendly and helpful. Overall a good place for a short stay.

Review 46：The plastic cups in the bathroom. Glasses would have been preferable.

Review 47：The large airy room with plenty of natural light. The décor and furniture were lovely and clean and in keeping with the building. The staff were most helpful and obliging. Excellent breakfast.

Review 48：Sorry no complaints, service in the dining room for breakfast was excellent and it was indeed great to get a cooked breakfast that was really hot, a rare thing in this day and age as the normal breakfast is a self service lukewarm buffet

Review 49：It is an old hotel and I notice that such a lot of work was done (certainly in my room)just to make sure that everything a traveller would need was indeed there. The décor and bedding were all in excellent order. It was (unusually for me ) value for money

Review 50：Friendly, helpful staff. Breakfast cooked to order. High-quality free Wifi. Free parking close to front entrance. Short walk to town centre. Quiet room - good sleep. Well cared-for period building.

Review 51：Nothing

Review 52：Excellent hotel, ideally situated for the train station and it takes only 10 minutes to walk into the middle of Dumfries. The staff are lovely and so helpful and the food is top notch. We will definitely be recommending this hotel.

Review 53：The steps up to the entrance were hard to maneuver with suitcases. There truly is nothing else I was unhappy with or didn't like.

Review 54：The location across from the train station was ideal. I loved the four poster bed, the spaciousness of the room, and the bathroom facilities. The breakfast was great and all the staff were professional, efficient, and helpful. I appreciated the free wifi and how quickly I connected!

Review 55：Such lovely and helpful staff, lovely breakfast and very accommodating .. Just across the road from the station, a warm welcome after travelling from oxford !

Review 56：Room was a little tired - lamp broken and paper peeling off ceiling but nothing bad given the price. Seagulls very noise at 5 am!

Review 57：Location was excellent, easily within walking distance of town centre, etc. The restaurant was lovely, nice ambience and good food - wine list good too. Breakfast options very good. All staff were very friendly and helpful. Great value for money.

Review 58：Staff were a credit to the Proprietor of this Hotel well informed ability to up sell without being forceful well trained and they ALL smiled...brilliant !

Review 59：Staff all excellent Hotel with character as well as comfort Restaurant good, better than you'd expect from a hotel of this price Comfortable beds with plenty of pillows! Station not noisy at all

Review 60：What we paid it was excellent value.

Review 61：Staff we're very helpfull. Gluten, dairy allergy and vegetarian were not a problem. Breakfast good evening meal excellent. Room was a good size and very clean.

Review 62：Nothing however I stayed in the best room.

Review 63：I only stayed one night and didn't arrive until midnight and left at 9.00am however everything was ready and the staff were very pleasant.

Review 64：The location across from the station is very convenient. All the staff were very friendly and even lent me an I phone charger. Breakfast was included in my rate and was delicious .

Review 65：Shower wouldn't produce hot water.

Review 66：Spacious room, comfortable bed and pillows. Soft carpeting, thick lined curtains to exclude light and draught.

Review 67：Friendly, helpful staff; the Bistro; location right across the street from the railway station; comfortable bed.

Review 68：Friendly staff & location

Review 69：No bad experience

Review 70：Food was very good, staff friendly and helpful. Every part of the stay was enjoyable and we are planning another visit.

Review 71：Given a room which kept me away From wedding noise. Excellent Freshly cooked Breakfast

Review 72：Always feel relaxed and at home when in this hotel

Review 73：The staff were extremely helpful and the hotel was clean and had everything we needed for our stay. We enjoyed it very much.

Review 74：Good value for money .

Review 75：Good

Review 76：location. this was our second stay.

Review 77：Modernisation done sympathetically, so historic nature of hotel remains. Lovely staff.

Review 78：squawking seaguls at night

Review 79：Excellent location, Friendly Staff and Great Food.

Review 80：Weak WiFi...had to sit in hallway to grt a decent signal :)

Review 81：Huge room! Quiet hotel!

Review 82：Shower took a long time to heat up

Review 83：Location

Review 84：There was no hot water for a shower and the whole hotel was in need of refurbishment.

Review 85：Very clean and very helpful staff

Review 86：Excellent location Good Breakfast

Review 87：The Scottish breakfast

Review 88：Everything.

Review 89：I had breakfast each day and enjoyed it very much, especially the fact I could have porridge

Review 90：Location, people, meals.

Review 91：Helpful, friendly staff. Excellent location and lovely breakfast. Wifi good, the easiest connection I've had in any hotel.

Review 92：Lovey Staff and near the Station

Review 93：Nothing of note.

Review 94：Meals were excellent. Staff always helpful. Also laundry service good value for money.

Review 95：Friendly staff. Nice comfortabe hotel

Review 96：The lovely big bed, friendly and helpful staff.

Review 97：Very nice large hotel opposite the railway station. Friendly staff and classic function rooms. Good breakfast

Review 98：Reception staff really helpful, giving directions, sorting cabs etc. very genuinely warm.

Review 99：Staff were all very friendly and helpful

Review 100：None

Review 101：Enjoyed the room and breakfast

Review 102：The food was reasonably good and the staff were very pleasant.

Review 103：Great location - right opposite the railway station. Friendly greeting, very comfortable beds and clean, tidy rooms. Excellent breakfast.

Review 104：Overall close enough to everything we needed for an overnight stay would certainly use again even if we decided for a few nights stay

Review 105：Staff were very friendly and helpful,room had been redecorated and was very comfortable

Review 106：There was nothing that was negative!

Review 107：I felt that the staff went the extra mile to ensure a perfect stay.

Review 108：Very friendly serving staff at breakfast, but need more training in serving procedures. Slow at times too.

Review 109：Good position, clean and comfortable

Review 110：Bed was tired and unforgiving