Premier Inn East Midlands Airport

Premier Inn East Midlands Airport descritpion

Just minutes from the East Midlands Airport terminal and highway M1 , this newly opened modern hotel offers great value, with spacious, air-conditioned rooms and free parking.
The Premier Inn East Midlands Airport is easily accessible from highways M1 and A50. Donington Park motor racetrack is close by, as are DHL couriers and British Midland Airways.
The hotel has a 24-hour reception desk and all rooms have Freeview TV and power showers and bathtubs. Some rooms can take 2 adults and up to 2 children (under 16 years). The 2 children also get a free full breakfast when accompanied by an adult eating a full breakfast.
An all-you-can-eat buffet breakfast is available each morning and includes scrambled, fried, poached or boiled eggs, and pork or vegetarian sausages. There is also a wide continental selection.
The on-site restaurant offers good food and drinks at well-priced prices.

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Facilities of Premier Inn East Midlands Airport

Pets ：Pets are not allowed.

Food & Drink ：Restaurant | Bar

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Public parking is available on site (reservation is not needed) and costs GBP 4 per day.

Services ：24-Hour Front Desk | Baggage Storage | ATM on site

Reviews for Premier Inn East Midlands Airport

Review 1：The staff, especially Julie & Jose they were so polite, helpful & friendly......all of the staff worked so well together; making the stay very enjoyable.

Review 2：Excellent staff who went to a lot of effort to be helpful. Excellent position on airport and made the whole journey very easy. Hotel clean and fresh and up to usual PI standards.

Review 3：Some Premiers Inn have renewed their beds for ones that are soft giving me the opportunity to sleep. Sadly true has not been done at East Midlands. Poor quality, your brands suffers from never being consistent.

Review 4：Reasonable peace except person in room above stomping around for one hour from 0030 hrs to 0130hrs. Your television does not receive a signal of use either.

Review 5：Could have a small mini bar - nothing else

Review 6：Big, clean rooms, quiet, good food, and exceptionally friendly staff. Location - you can see the airport planes its that close - but you cant here them. Shower room is massive and fully fitted for all types of access requirements.

Review 7：Car park had a charge - wasn't specified anywhere when booking. Noisy as obviously on the airport grounds - however we could not hear anything from within our room!

Review 8：Location was ideal! Very easy to find and easy to get to the airport (our main reason for staying at this hotel). Premier inn was of the same standard as most premier inns - I stay in them often and I was not disappointed. Room was sound proof could not hear the planes at all

Review 9：Room so hot we barely slept...tables in bar not cleared or wiped before we sat down car park fee £4 a day !!

Review 10：Bed comfy food pretty good staff very pleasant

Review 11：not raelly bad but Friday evening the restaurant was very busy and we had to eat in the bar. If we had known wewould have booked a table on arrival.

Review 12：Staff friendliness

Review 13：Nothing

Review 14：We had a fantastic overnight stay to start our holiday! The staff were excellent,the evening meal was superb the bed was really comfortable and the breakfast was tasty and set us up for the long flight! We will definitely be booking to stop here again before our holiday next year! We even got to weigh our cases free of charge before going to the airport!

Review 15：getting used to using the security cards at every door, but then we are old fuddy duddies.

Review 16：We found the room we were allocated to be too hot when we mentioned it to the gentleman at reception we were offered an alternative room immediately on the ground floor. We never ever complain about our accommodation where ever we stay and felt awful even mentioning it to the staff but they put us at ease and assured us it was no problem, Can,t praise them both enough.

Review 17：Room was very warm due to no air con found it hard keeping baby cool because of this

Review 18：Staff in restaurant at breakfast were amazing, helpful friendly and couldn't do enough to make our stay relaxing esp with a new baby and toddler

Review 19：Sadly in hot weather the air-conditioning did not work in the rooms, which made sleep difficult.

Review 20：Pleasant décor and thoughtfully equipped room and public areas. Good parking. Well trained staff who were all professional, friendly and helpful

Review 21：This hotel's air-con had failed and I have managed to find out thatthis is not a recent failure and that it will not be repaired untilSept. The whole place was unbearably hot so sleep was almost impossible.Given that the hotel knew about this prior to my booking it should havebeen mentioned because I would have chosen elsewhere. A few who werechecking in later did make that choice and canceled their bookings uponarrival! Charging guests £4 to park overnight is unacceptable when otherlocal hotels provide foc parking!

Review 22：Location and breakfast plus the staff tried hard to please but the short-comings listed defeated their good efforts.

Review 23：The room was much too hot, needs air con., the fan supplied in the room is totally impractical, it just blows the hot air around. i wouldn't stay here again because if this, shame as everything else very good.

Review 24：Value for money, all the facilities need for a one night stay.

Review 25：No air con. At one point my son had a temp of 38.6. I went downstairs to complain to be told all air con was down. What should of been a leisurely night leaving us refreshed for our holiday it turned into the night from hell which ruined the first day of our holiday. Very disappointing!

Review 26：The helpfulness of the staff

Review 27：Air con was broken at time of booking so couldn't sleep although we were given a refund!

Review 28：This hotel is fantastic value for money. Staff were excellent! Really friendly. Bed is so comfy.

Review 29：We booked room Via Booking.com. When we arrived between booking.com and the hotel our booking had got mixed up and put under a completely different name. It took an hour to sort. Staff were helpful but should be able to remedy problems more easily. The double bed was comfortable, but my 7 year old said his single bed was very hard and had difficulty sleeping. The room was very warm - no air con, but there was a fan in the room which we had on all the time.

Review 30：Easy to get to the hotel. Taxi to airport cost approx £7.00. Good choice of foods on the menu and reasonably priced. Restaurant was busy, but we didn't have to wait long for our food.. At the bar they had happy hour. Hotel was clean and had a pleasant atmosphere.

Review 31：No air conditioning and too hot at night even with windows open.(fan provided) Aircraft noise all through the night because of open windows

Review 32：Location except for airport and staff

Review 33：Air con being upgraded so no air con in room so gorgeous very hot fan was provided in room but didn't have any effect window only open about an inch so no air floe in room so didn't have good night sleep told reception and got money back under there good night guarantee

Review 34：Location close to airport could do with a shuttle bus to airport it's about 10 min walk but everything thing else was OK just the above negatives but told aircon won't be finished upgrading until September

Review 35：only negative was one of the serving staff, female, who kept moaning to her colleague about people still being in the restaurant bcos she wanted to go home, it was 930pm!!

Review 36：Lovely staff who were genuinely interested in us as a family - even when we left at 5am the young man on reception was warm and friendly. Food was really good better than we have had in a premier inn b4 x

Review 37：It was a very hot night and the hotel were in the process of changing air con systems so difficult to sleep. Windows only opened a fraction. However under good night slept policy they did offer us another stay free of charge. This I thought was very kind. As we couldn't fault anything else we did not accept their kind offer. If the weather hadn't been so hot and humid I am sure the rooms temperature would have been ok .

Review 38：Free WI-FI was slow and ended the next morning - before I had finished doing so work

Review 39：Very comfortable room, very easy to settle down at the end of the day

Review 40：room was very hot & air con not working, A duvet made for christmas day at the north pole instead of central England in july. Drunken guests outside till gone 2am and noise from reception at 7.30 amounted to not much sleep

Review 41：friendly staff.good food.comfy bed.

Review 42：I know the lack of A/C is noted on web site, but this is not prominant enough as it is an assumption I made badssed upon other Premier Inns places I had stayed. Furthermore the free wifi is unusable; I would argu ot is almost false advertising as it is not fit for purpose.

Review 43：Pretty much everything

Review 44：Room extremely hot and aircon unit had notice attached saying unit to be replaced but new 'heater' installed for our comfort! Large pedestal fan provided which we had to keep running whilst in the room, making it difficult to sleep. Not happy about separate car parking charge, why not just add to room cost?

Review 45：Proximity to our venue but will probably try Holiday Inn in future

Review 46：The aircon was not working, I picked tat hotel because they advertised having aircon. They should have offered a discount or free breakfast as compensation

Review 47：Not aware of having to pay for parking as that had changed since last visit. Don't understand why fee cannot be refunded for guests

Review 48：Friendly helpful staff and adequate for a nights stay for an early start as very close to airport.

Review 49：Poor welcome at reception Only overnight parking available which is charged at £4. You cannot leave your car here if using the airport which is one of the main reasons for booking in airport hotels!

Review 50：Food and staff were good

Review 51：The room was like an oven?!! 2nd floor, window only opened slightly, no air con and the portable fan supplied was very noisy!!! But had to keep it on or cook?!!! Also didn't really think that I should have to pay to park in the hotel car park as a guest???

Review 52：Staff were friendly

Review 53：A little bit of confusion over our reservations in the restaurant both at dinner and breakfast but everything worked out okay

Review 54：The staff were delightful despite being extremely busy and under pressure. The lady on reception on 15/6/15 was exceptional and should be highly commended. The young man on breakfast on 16/6/15, johnathon I think, was also absolutely fantastic! The staff are what make this place exceptional!

Review 55：Staff got very confused with check in and also a goodnight refund which I had to spend a lengthy amount of time on the phone to customer services to rectify. At the time they were 'replacing the heater controls' so there was no control over the heater/aircon which made for a very hot nights 'sleep'. A token fan was provided but this made little difference. This was covered under the goodnight guarantee and I'm sure only a short term issue. Having to pay £4 a night for parking was a bit of a joke in my opinion. It is in place to stop people leaving their cars then going on holiday. Not sure how it is supposed to work because thats still super cheap airport parking... Surely penalise these people not paying guests.

Review 56：Nice and close to Donington Park race track. The Thyme restaurant serves good food and is very convenient. They also take food orders until 21:45 which was a great bonus when working late at the track.

Review 57：Too hot with no aircon and windows did not open more than an inch so there was no ventilation Breakfast looked like it had been cooked in a microwave and did not taste any better. Would pay more for a room with open windows / ventilation

Review 58：Location was fine

Review 59：The staff were very friendly and took the time to speak to out children who were excited about going on a plane the next day! The food was amazing as well!!!

Review 60：the new parking system , having to get your ticket rescanned at reception every time, hard work when booked for 3nights and having to wait a while in que when you just want to go to your room,need to get that sorted !

Review 61：very clean , staff nice and restaurant staff very polite ( Alexis especially)

Review 62：Being so close to airport we thought a courtesy bus would be available, but you either have to get a taxi or walk the 15 mins. Not ideal with young children and lots of baggage

Review 63：Breakfast maybe would be better has a buffet! All nice and freshly cooked but just had to wait a little while for us to order it then to wait for it to be cooked. Would of come down earlier if had known due to catching a flight. Only a suggestion not a complaint.

Review 64：Everything. Wonderful friendly staff,

Review 65：With an event on at Donington Park the restaurant at the hotel, was too busy for us to get a booking.

Review 66：The people were all friendly and helpful, the room was comfy, quiet and warm and the hotel is handy for events at Donington Park or flights from E M Airport.

Review 67：Clean but lower standard budget hotel, insufficient insulation, wooden floors, resulting in noisy uncomfortable environment. My paid rate was rather pricy for these standards.

Review 68：Friendly Staff

Review 69：The staff were friendly, welcoming and helpful. I liked the fact that while not hurrying our family through registration they took the trouble to speak to others who were waiting.

Review 70：Everything! Staff were helpful and friendly, the food was lovely in the restaurant and value for money, the room was clean and comfortable. It was an overall lovely weekend stay.

Review 71：I would prefer individual toiletries rather than those that are fixed to the wall and refilled.

Review 72：Comfortable bed, free wifi, very good staff, excellent breakfast, parking, great location

Review 73：Dreadfull pillows, noise in the room all night, however in the morning when we said that had not had a good night, the cost of the room was refunded immediately

Review 74：Great breakfast, lovely staff

Review 75：The room was too hot, they had a heater but no AC. I would like to have been advised the rooms where being upgraded before we went.

Review 76：The staff were very welcoming and informative.

Review 77：Nothing.

Review 78：We only stayed one night but the staff was really friendly. Although we didn't have breakfast at the hotel we loved their early continental breakfast option from 4am.

Review 79：Very small downside was the fact that the temperature on the back staircase was very cold and could do with a little heating.

Review 80：Excellent service throughout our stay. The family room was just right with a double and 2 singles. Very clean and tidy. Room was comfortably warm. Staff were very friendly and very helpful, especially the lady serving breakfast, apologies for not remembering her name!

Review 81：The location and the fact they don't do a shuttle bus. £6 taxi to get to it and £6 the next day to get to the airport makes it much more expensive

Review 82：It was extremely comfortable and the staff were efficient and friendly. The room an bed were comfortable and quiet and the restaurant meal was very pleasant. I will be using East Midlands Airport a lot this year but will try a hotel nearer the airport next time. Shame a shuttle bus would make all the difference

Review 83：NO telephone in our room and no instructions how to set the alarm on the tv. If my husband had been travelling by himself the would not know how to set the alarm

Review 84：Comfort of room and price. Dinner menu was good, although I had to send my soup back because it was only warm. however it was very good, carrott and coriander

Review 85：Rooms are a bit small if you're travelling with kids.

Review 86：Excellent restaurant and very friendly staff. Get a good price from booking.com and you can't really go wrong.

Review 87：In particular the morning staff, Ashley excellent, as Jade and the. Morning chef. All round helpful especially with bring frozen up with the car in the morning. All helped us. Definately recommend.

Review 88：We stayed at Premier because of the weather, and landed at East Midlands at 8-30pm. Got to the Premier at just after 9pm on the 28th Dec. The Restaraunt had just that minute closed, they couldn't even Russell. Up a sandwich, not happy,after traveling. And the Breakfast was very slow we gave our order then waited 1hr, in the end we complained, and got a dried up excuse for a fried breakfast. The were really understaffed, but the ones that were working did all they could to help. Not sure we would stay there again. And we use East Midlands about 4 or 5 Times a year.

Review 89：We liked the friendliness of the staff, if it hadn't been for them we wouldn't have eaten for 12hrs. Then we had to order a takeaway from a local Indian . But all in all it was a good stay.

Review 90：We stayed due to bad weather conditions we could not buy a drink for over 30 minutes due to cashing up only one set of towels in room not up to usual standard

Review 91：Receptionist helpful

Review 92：vending machine would only give me diet coke saying the slot for normal coke was empty (it was not).

Review 93：The hotel was excellent. Beds comfortable and everything super clean. Tony, who was at the reception, was super friendly a well both at check in and check out. would definitely stay here again.

Review 94：The room was boiling, windows opened a tiny bit so an uncomfortable sleep. Would have complained but it was late and kids were trying to go to sleep.

Review 95：Friendly staff, proximity to m1

Review 96：Being asked 3 times by different staff if my meal was ok. I know they're dong their job, but once would have been enough.

Review 97：Staff were extremely friendly, helpful and attentive - a credit to Premier Inns. Very little noise from airport considering its proximity. Comfortable bed. Good food.

Review 98：there was nothing i would change

Review 99：that the hotel was near the airport.The staff were very helpful especially the young lady who checked us in.The room was just what we wanted and the overnight staff were on the ball as we had to leave very early

Review 100：Restaurant - ran out of food! High costs of taxi fare to airport (less than a mile and £7) - admittedly not the hotel fault but could do with improving this facility

Review 101：room/bed - typical high standard for Premier inn.

Review 102：Wi-Fi in the evening worked with limited speed.

Review 103：Hotel after refreshment. Room looks like new one. Comfortable bed. Big TV on the wall.Very helpful personnel in reception desk and in the restaurant. Breakfast a la carte but you can request whatever you want.

Review 104：My experience of trying to purchase a sandwich in the evening. "Have you booked a table " "No" "Sorry we have no table" "Ok , can I have a sandwich in my room" "You can order at the bar for that." After waiting for people to be served was told it would be a long wait for this to happen. Back into the car to the local petrol station for sandwich to be eaten in my room.

Review 105：My welcome, my room, my breakfast.

Review 106：The room was spacious, nice and clean and the bed very comfortable. Staff were very friendly,service excellent and food was of the best quality.Would definitely return!

Review 107：Paying a high price because it was a last minute booking. No shuttle service to the airport.

Review 108：The convenience of the location & friendliness of the staff

Review 109：Room was too warm by 3am. I think the temp is adjustable so might be easily fixed - we were up early so didn't bother.

Review 110：Friendly staff. Comfortable beds. Very convenient for East Mids airport. Whilst their was a long delay with our food order in the restaurant they admitted the error, sorted it very quickly and give us free drinks.

Review 111：Noise, could hear neighbour walking above(ceiling lamp resonate), children playing at corridor and irritant servers at restaurant(asking each 3 mins if everything is fine).

Review 112：Close to business relaition

Review 113：The windows did not openable and one cannot get fresh air. There is an air-conditioning unit in the room, however, the location of the unit means that if you sit at the desk the air (either cold or hot) from the unit is directed straight at you via the vents. It would be better if the air vents are not directed straight in the path of someone sitting at the desk.

Review 114：Clean room, good facilities, Very friendly and helpful staff, easy car parking.

Review 115：There was no hairdryer in our room, although it did state that there would be. However, i requested one from reception and it was delivered to our room within 2 minutes.

Review 116：The staff were so lovely and friendly, and our room was immaculate. The bed was huge, it was like falling asleep inside a huge marshmallow!

Review 117：Did not have much food left in resturant when we stayed for 2 nights didn't seem to cater for amount of people staying.

Review 118：Beds were lovely and comfortable, rooms were clean.

Review 119：A little too far to walk from the terminal unless it's a nice sunny day

Review 120：I thought the reception and restaurant staff where a pleasure to speak to. Happy and most helpful, nothing was too much trouble.

Review 121：No shuttle service to the airport. Taxi will cost around 7 pounds, or a 15 min walking.

Review 122：Quiet and clean. Good food standard. Breakfast was good. Wi-fi was allright. Very friendly staff.

Review 123：breakfast a bit chaotic with not enough seating and people having to wait for a table (although it was delicious, plentiful and cooked to order)

Review 124：comfortable, quiet rooms

Review 125：It was too hot throughout the hotel and it is situated on a flight path so I couldn't sleep with the window open.

Review 126：The bed was really comfortable, everything was clean and tidy and all the staff were very welcoming and couldn't do more for you.

Review 127：My room smelt like someone had just done had a poo a minute before I walked in. My "family room" consisted of a double bed and two singles all pushed up against each other. To get out of bed I had to shuffle to the bottom end. Booked a table for 8pm ordered at 8.15pm food arrived at 10.30pm

Review 128：The hotel had a clean and modern look

Review 129：No shuttle service.overlong queue at reception and no sign of back up when staff under pressure,also no apparent management.incorrect info given on bus times on a Sunday.

Review 130：Comfort of bed and condition of bathroom,clean either bath.friendly welcome,good value restaurant for food and drink

Review 131：It was one of the hottest nights of the year and the Aircon was broken.had to take cold showers at 1 a.m to keep cool!Was given a full refund, which was good but would have preferred a good nights sleep before a day of travelling

Review 132：Excellent food and very clean rooms,ideal over night stay before flying from East Midlands .staff very helpfull

Review 133：The air con unit in our room stopped working every few hours through the night and needed to be drained, not great in a very hot room, with small children, very disruptive!! The first time a staff member came after 20 mins to drain it at 10pm, then at 3am my husband had to do it! Kids beds were a bit hard! No phone in room meant hubby had to go to reception to report problem!

Review 134：Breakfast was delicious. Double bed was very comfortable. Very quiet room. Blackout curtains were very effective. Staff were friendly.

Review 135：Bar and restaurant area were very crowded and only one person appeared to be serving at the bar

Review 136：Really good sized family room. Staff were friendly and helpful

Review 137：Despite so many staff in the restaurant for dinner there seemed to be a lack of communication with the kitchen resulting in a difference between what was ordered and what was served. A case perhaps of too many cooks. Things would work better if the same person handled ones order / served your food and checked on things instead of one being asked the same question by three different people.

Review 138：Nice welcome and all staff very keen to please. The current meal deal that includes dinner plus full breakfast and a drink is great value and the food is good and well presented. Service levels are high.

Review 139：Air conditioning dripped all night and made a lot of noise switching off every 3 mins ! It wasn't on auto either it was on constant 21degrees.

Review 140：Look of room and quiet signs

The Fine Print

'Park and fly' packages are not available. Guests can use the car park for the duration of their reservation only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.