Filion Suites Resort & Spa

Filion Suites Resort & Spa descritpion
Situated in the fishing village of Bali, Filion Suites Resort & Spa offers stylish accommodation with balcony overlooking the pool. It has a spa centre, 2 restaurants and a lounge bar.
Filion rooms and suites are air conditioned and elegantly decorated. They are equipped with a satellite flat-screen TV and feature a marble bathroom. Some units also include a private pool.
The Blue Spa Club is the ideal place to relax, and enjoy massage and beauty treatments.
Guests can enjoy buffet breakfast and dinner at the restaurant with local specialities. Lithos Tavern serves a la carte dishes overlooking the pool. The lounge bar serves drinks and exotic cocktails in a relaxing setting.
The picturesque town of Rethymno is 18.6 miles from Filion Suites. Heraklion International Airport is a 50-minute drive away. Free private parking is available on site.
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The staff speaks English——Filion Suites Resort & Spa's staff speaks:Russian,English,Greek
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Facilities of Filion Suites Resort & Spa
Outdoors :Outdoor Pool
Pets :Pets are not allowed.
Activities :Tennis Court | Pool Table | Ping-Pong | Sauna | Spa | Massage | Indoor Pool | Playground
Food & Drink :Restaurant | Bar
Internet :WiFi is available in public areas and charges apply. | Wired internet is available in the hotel rooms and charges apply.
Parking :Free!Free private parking is available on site (reservation is not needed).
Services :Room Service | Express Check-in/Check-out | Babysitting/Child Services | Laundry | Fax/Photocopying
General :Paid WiFi | Safe | Family Rooms | Air Conditioning
Languages Spoken :Russian | English | Greek
Reviews for Filion Suites Resort & Spa
Review 1:1. Not as advertised-- No indoor pool - Unprofessional spa, understaffed, staff is unprofessional. 2. Terrible mattress 3. HOTEL MANAGER- unreliable, inattentive to guests problems- told us his main objective is to make money and not care for our comfort or help with our problems. 4. BE WARE OF THE ANNEX- make sure that your room is not there! it is down a steep heel- hard to clime! not for elderly!! 5. Food is very very English, oily, not fresh enough.
Review 2:Clean big rooms. Good pool restaurant.
Review 3:Lovely relaxing holiday with extremely friendly staff in a great location. Only comment I would like to make, is that it would be good to have a small shop on site to purchase goods for the rooms, gifts etc.
Review 4:Description as it says in the hillside. Perfect quiet setting. Wîth in easy reach of Bali beaches and village by car. Best hotel in Greece I've stayed in. Beds comfy good bathroom . 5* Crete not 5* English but then the price is not 5* English. Excellent value for money. Food - something for everyone Pools - lovely Family suite - plenty of room for family of 4 we had 2 teenage children with us And non invasive entertainment in the evening If u like noise and dancing this is not a hotel for you it is the complete opposite
Review 5:Water, even in the spa, was not heated, a pitty. Food was ok, but given the price level, very much acceptable. Wifi should be free or at least cheaper to make the stay more comfortable.
Review 6:Beautiful surroundings, helpful staff, a nice place to relax. The nearby village has a great taverna on the beach.
Review 7:Really didn't like the staff; well, let's say the management mainly. They always tried to cheat on you and weren't transparent about what you needed to pay. When I tried to talk to them they were very sarcastic. I definitely wouldn't come back.
Review 8:Food was okay.
Review 9:Not enough entertainment in the evenings, would like to have more.
Review 10:Very good service, good location in Crete, as new facility with very kind staff. Very good restaurant, variety of foods.
Review 11:Our major compaint was the perpetual Music . There is no need for a tape playing at breakfast or during the day . soft romantic type music is OK in the evenings . The music from the LIthus bar was mindless , awful and unnecessary particularly as it was so little used . If guests want music let them use their I pod . .
Review 12:The location . the layout of the hotel , the buffet meals , the pools though a bit chilly ! the weather , the staff who were helpful and respectful , room 442 was very good but rather spoilt by the concrete balcony wall , we would have preferred glass or railings
Review 13:it was a very spontanous decision to go to this place, i was completely overstressed and seeked for massage, a pool and a nice place near the sea. on a sunday flight booked and hotel booked, on wednesday i was there. i had a very warm and informative welcome at the hotel and a superior room. rooms are clean and wellspaced. there is a shuttle offered that brings you to bali and the own beach from the hotel, so you do not even need a car. i was so stressed up, that i had a treatment every day when i was there, and they made very it very good. breakfast & dinner: i preferred local cuisine and was very impressed of the good local variety and quality of the food, i do not like sweets a lot, so i didn't try them. i also asked for a different coffee in the morning, besides that is offered for breakfast, and the very staff made it possible. the staff is very motivated and and alert to your needs. but like everywhere, you need to communicate with them and tell what you want, i am sure, they will try their best and are motivated to improve that in the future.
Review 14:That I had to come home!
Review 15:Everything! Especially even though the hotel was full you never struggled to find a sun bed. Great choice of food. Staff very helpful and friendly.
Review 16:Staff were excellent especially Georgia, restaurant Dimitris and Ervin.Driver Michael. The barman is full of energy and drive. Last but not lleast the managing Director/ Owner who makes you really comfortable.
Review 17:Food was terrible even though there was a huge selection it was tepid at best, tasteless and the meat was totally overcooked. We were half board but tried to eat out for better food but could not find anywhere decent to eat and I'm not fussy!!
Review 18:villa with pool Friendly Staff
Review 19:There was no wifi.
Review 20:Friendly stuff, big rooms, nice pools, free parking, tasty food, clean rooms. Hospitality!!!
Review 21:Frre wifi only available in reception which is often hot and busy
Review 22:Great pools, pool bar.
Review 23:No wifi in rooms. Very poor wifi in reception only
Review 24:Serting
Review 25:Beds a little hard for our liking
Review 26:Location, staff, food, friendliness
Review 27:Missing big mirror in the room.
Review 28:I like the room very good.
Review 29:We stayed at the Cretan villa. This was very convenient for us and the kids.
Review 30:Πολύ όμορφη η τοποθεσία 30΄μακριά από το Ρέθυμνο. Πάρα πολύ εξυπηρετικό το προσωπικό. Πολύ καλό φαγητό. Value for money.
Review 31:there is no gym to work out
Review 32:service view spacious rooms clean
Review 33:Far from central cities Should pay for the wifi Hours of massages at thespa were very restrictive and few The food was average and you have topay for drinking in the dining room
Review 34:The hotel staff was wonderful and everything was very clean
Review 35:Staff were the down point here... Not a five star, would rare a lower end 4. Food was good, rooms were good, location wasn't great but good if you want out of the way.
Review 36:Only minus was that the indoor pool wasn't heated.
Review 37:The staff were fantastic very helpful, the room was better than expected, and very clean. It was a beautiful location and very convienient for exploring the island by car. Food was good with lots of greek classics. The best thing overall was that I consider this to be fantastic value for money.
Review 38:Paying for WiFi. It's a basic today.
Review 39:Friendliness of staff and their willingness to help. Location and scenic views from all points. Facilities, design and layout were all excellent.
Review 40:- Staff hardly spoke English- Greetings and information very unprofessional. We were greeted with warm water & melted chocolate!- Called twice and waited for the room service menu (which wasn't in our room in the first place) 20min.- Bits of glass around the pool.- bathrooms not proper cleaned- bathroom light very weak- Our villa pool was extremely dirty and had to ask for cleaning when we arrived. They did it the next day.- Grass was cut 2 days after we arrived- Trash in grass and bushes- Pool needs to be repainted- Half of our garden lights were broken- Just got one room key when we arrived but were 4ppl- Asked for iron the day we arrived and was told we would get it the following morning/was not there and had to get it on our own.- Didn't know it was a buffet and thought it would be an a la carte restaurant in the evenings. A la carte is in the other hotel which is in town 10min by car (if u have one).- Our cleaning lady was in charge of the breakfast buffet in the mornings.- Food in general was very mediocre- This hotel has absolutely nothing to do with a 5 star! Maximum a 3.- Ripped napkins at dinner.- If you expect a view, there is no view, only hills and loud crickets.- The villa's all face the hotel rather than the hills.- Called the room service to find out what a "mixed variety" was on their menu and they didn't know. Told us to call the cook, did so and the cook hung up on us twice until the bar guy told us finally what it was.- The room service food turned out to be cold (the time it took them to walk down).- Cushions on the sofa's outside the villa were damaged and torn.- After 4 days of staying in the hotel the bed sheets were still not changed in both rooms.Called 2 times to change it and after more than 2h still no one. Went to reception and complained - cleaning lady needed to knock at the villa next to ours for fresh sheets as nobody filled ours up.- No fresh glasses and cups daily.
Review 41:honestly nothing.
Review 42:The Villa with a pool and two bedrooms and living area, Great half board food, good staff, free minibus transfers into local village called Bali. Great with the kids ( one 3 and other nearly 2)
Review 43:The hotel is modern and luxurious. It is everything you would expect from first class establishment. The setting is lovely and there are great views of the surrounding valley. The food was delicious,and an abundant variety of fresh and cooked dishes in the buffet, both in the evening and at breakfast.
Review 44:Wifi poor, not for free, road to hotel bad-dangerous,
Review 45:Clean, design, service, personnel
Review 46:no free wi-fi. no private beach nerbay
Review 47:השירות ויופי המלון.
Review 48:It needs a car to go to Bali
Review 49:Value for money, location, beach, new hotel, food
Review 50:Accommodation was excellent, clean, new, stylish, luxurious. Food was delicious with excellent choice
Review 51:staff wonderful! personnel manager has been splendid! I didn't like the first suite and he, suddenly changed us room. place pleasant and quiet.
The Fine Print
Guests on half board basis should note that drinks are excluded at dinner.