Valley Village


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Valley Village descritpion


The Valley Village, located only half a mile from the Blue Flag beach of Matala, offers comfortable and friendly accommodations in Crete.
The high quality services offered are reflected in the amenities and facilities that the Valley Village offers. The 24-hour front desk provides guests with all necessary services, while Cocomat bed mattresses, are featured in all types of accommodations.
The traditional style rooms located in the main building, decorated with earth-tone colors and wooden furniture, feature a fridge, air conditioning and balcony with views of the mountain. Additional features in other room types include a second bedroom, flat screen TV set and a veranda with access to private garden.
Guests may relax at the large open terrace around the two swimming pools, one for adults and a separate children’s pool, with lounge chairs -free of charge. Other available facilities include a restaurant and a bar with BBQ facilities.

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Facilities of Valley Village

Outdoors :BBQ Facilities | Outdoor Pool | Outdoor Pool (seasonal) | Grounds | Sun Deck

Pets :Free!Pets are allowed on request. No extra charges.

Activities :Ping-Pong | Hiking | Cycling | Diving | Horseback Riding | Snorkeling | Playground

Food & Drink :Restaurant | Bar | Buffet-Style Restaurant | Snack Bar

Internet :Free!WiFi is available in public areas and is free of charge.

Parking :Free!Free private parking is available on site (reservation is not needed).

Services :Car Rental | Airport Shuttle (surcharge) | 24-Hour Front Desk | Express Check-in/Check-out | Baggage Storage | Concierge Service | Babysitting/Child Services | Fax/Photocopying | Honeymoon Suite

General :Safe | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Soundproof Rooms | All Spaces Non-Smoking (public and private) | Air Conditioning | Designated Smoking Area

Languages Spoken :French | English | Greek | German

Reviews for Valley Village

Review 1:I booked a 200 euro a night room at a 75 percent discount through booking.com. When we arrived we got the only room available which was a normally 50 euro a night. Very disappointed. When I asked about my 200 euro a night room they said we don't have any as do not exist not that they were full. Booking . Com was no help.

Review 2:Poor reception. No explanation of facilities. Mixed quality of customer service depending on who you asked.

Review 3:It was just outside the main centre of action so very quiet.

Review 4:We were in the part of the complex furthest away from the reception. The WiFi was non existent.

Review 5:Great, comfy bed. proper air con that worked well. Nice pool area. Rooms were spacious and well laid out.

Review 6:The first night we stayed in a room with a not renovated bathroom that had nothing to do with the pictures displayed in the hotel's site. It was disgusting. Fortunately, after complaining to the hotel manager, he immediately moved as in a room with renovated bathroom which was much better. Nevertheless, the shower (not bathtub) had a uniform floor with the rest of the bathroom, resulting in having water running all over the place after you had a bath.

Review 7:The coco-mat matress, The size of the room. Every day change of towels.

Review 8:Pool isn't that much appealing (a quick ride to Komo beach makes this no issue). Internet was sluggish.

Review 9:Friendly reception and all other staff. Quiet, clean, nice, new and big rooms. Close to centre.

Review 10:The pool is more than 2 meters deep and not suitable for all visitors

Review 11:We got a free upgrade to a bungalow. Spacious and confortable. Good beds. Calm location on the old Matala road.

Review 12:slow wifi, little shampoo and shower gel bottles are not provided.

Review 13:It is a quiet and clean hotel. 10 min walk from the beach. The staff is very helpfull. The breakfast buffet could cover all the tastes.

Review 14:I had thought it was closer to Matala beach, as pictures suggested this.

Review 15:Lovely little hotel just outside Matala. Kids enjoyed the pool, food in the half board buffet was of limited choice (one main course and one vegetarian, along with soup, salads etc), but was excellent. Also, end of season, in October, so quiet, therefore this may have been a factor. Matala itself a great beach, kids loved exploring the caves.

Review 16:The complex needs som refurbishment (plumbing, bed linnen, etc., WIFI works only sometimes,

Review 17:Breakfast, Location quiet, but just 10 minutes walking to bthe beach and the city centre, General atmosphere of the complex with bungalows,roms, garden, pool, etc., Friendly Staff. Plenty of parking space TV

Review 18:Only one complaint: the WiFi was lousy, but then perhaps it helped us enjoy our holiday.

Review 19:Generally everything ok. On arrival we were assigned a room on the ground floor, looking directly on the swimming pool and the hotel's bar, so I feared it would be a bit noisy at night and asked to be moved to another room. A very kind receptionist gave us another room, with a balcony overlooking an olive grove. A nice view, complete silence, amazing starlit sky, with the extra bonus of a rooster that sang every morning at dawn, with the clock regularity of once every 12 seconds, five times a minute on average, roughly 300 times an hour... I DON'T mean to complain, we were looking for a touch of authentic Cretan countryside, and we found it :)

Review 20:Bad water flow in the shower

Review 21:Booked only 2 hours before we arrived. The staff were very accommodating and showed us around.

Review 22:Just a wee bit out of town

Review 23:Nice resort atmosphere

Review 24:Swimming pool, spacious apartment with garden, breakfast;

Review 25:The nice people at the hotel, they all were so kindly and helpful. Also the house is very good and also the breakfast!

Review 26:breakfast a bit bland

Review 27:the room was nice and quite, excellent

Review 28:Rooms need renovation (awful smell from the bathroom)

Review 29:Friendly staff, nice outdoor facilities

Review 30:Breakfast would benifit from greater selection

Review 31:Excellent quality of room

Review 32:one staffmember in particular very slow to the point of ignorant at times left waiting to be served,ignored,on her phone ,the rest were very freindly.

Review 33:lovely location with short walk into the town,quiet,great value for money,rooms kept very clean due to daily cleaning service,

Review 34:The wifi could be better but as was on holiday, this will not deter me from not going back.

Review 35:This is the second time I have stayed there and will be going back next year. The staff remembered us from last year and we were warmly greeted and nothing was too much bother. They are now my Greek family!

Review 36:It's nearby to very nice vilage Matala, nice tavernas, shops and beach. Furniture is new, this is not usuall for Crete :) The pool is OK and our app. had nice terrace with chairs and deckchairs. Fair breakfast.

Review 37:Breakfast could be improved upon ,a toaster,more fruit as they cateredfor the german dietary preferences rather than multi cultural.otherwisea lovely holiday ,cocktail waiter had to be summoned from the town tomake our cocktails in the afternoon!!!

Review 38:Accomodation was very basic which is reflected by the price the staffquickly resolved any requests made by our party ,the accomodation wasclean with room cleaned daily,scenery,pool and gardens were lovely.

Review 39:We love Valley Village. Thanks for another wonderful week at Matala. Julia

Review 40:Good value for money. Wonderful bed and well laundered linen. Very good breakfast.

Review 41:Breakfast was poor

Review 42:Overcharged only needed 1 room but charged for 2

Review 43:New bungalows are lovely Breakfast area Nice walk into Matala shops and beach

Review 44:Not what you expect in Greece, just another hotel.