Turi Beach Resort

Turi Beach Resort descritpion
Nestled in 19 acres of landscaped grounds, Turi Beach Resort offers spacious Indonesian-style rooms situated along Batam’s northeast coast. It features a full-service spa, outdoor pools and 7 dining options.
Surrounded by tropical greenery, spacious rooms feature balconies with seating areas overlooking the pool or sea. They come with minimalist wood furnishings, cable TV, and a safe.
Resort Turi Beach is a 5-minute drive from Nongsapura Ferry Terminal and a 40-minute drive from central Batam. It is a 35-minute ferry ride from Singapore’s Tanah Merah Terminal.
Guests can enjoy water sports at the private beachfront or make use of the rock wall and paintball facilities. Other recreation options include a karaoke room and tennis court.
Sea views accompany international dishes at Taming Sari while Cinta Manis Restaurant offers a variety of local delights. Refreshing drinks can be enjoyed at Aqua Bar or Yacht Club Bar.
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Facilities of Turi Beach Resort
Outdoors :BBQ Facilities | Outdoor Pool | Grounds | Terrace
Pets :Pets are not allowed.
Activities :Tennis Court | Golf Course (within 2 miles) | Fishing | Skiing | Pool Table | Windsurfing | Canoeing | Hiking | Diving | Snorkeling | Water Sports Facilities (on site) | Spa | Massage | Private Beach Area | Beachfront | Karaoke | Nightclub/DJ
Food & Drink :Restaurant | Bar | Breakfast in the Room | Restaurant with Dining Menu | Buffet-Style Restaurant
Internet :Free!WiFi is available in public areas and is free of charge. | WiFi is available in the hotel rooms and charges apply.
Parking :Free!Free private parking is available on site (reservation is not needed).
Services :Room Service | Shuttle Service (surcharge) | Airport Shuttle (surcharge) | 24-Hour Front Desk | Express Check-in/Check-out | Currency Exchange | Tour Desk | Ticket Service | Baggage Storage | Concierge Service | Babysitting/Child Services | Laundry | Dry Cleaning | Ironing Service | Daily Housekeeping | Meeting/Banquet Facilities | Business Center | Fax/Photocopying | Souvenir/Gift Shop | VIP Room Facilities
General :Paid WiFi | Safe | Convenience Store (on site) | Non-smoking Rooms | Elevator | Air Conditioning
Languages Spoken :Malay | Indonesian | English
Reviews for Turi Beach Resort
Review 1:Poor welcome, they forgot the welcome drinks, nomros We're ready and they had no idea of who had booked what. Room was over an hour late being made ready. When it was there were only 2 bath towels, no hand towels(they appeared the next day), the room was big but dated and needed painting. We had paid for a deluxe seaview room and paid over $300/night for a room worth no more than 150. There were no towels for the pool and once we asked we waited over an hour. Nobody staffing pool bar on the Saturday all day. Food was average at best apart from teppanyaki which was excellent. On the second night after a heavy rainfall the bathroom in our room smelt of raw sewage. Resort also massively overpriced $9 for a warm can of Bintang. Do not stay here
Review 2:A couple of the staff were excellent at their jobs and could not be faulted. Quiet location
Review 3:Lack of dining options, the quality of the food, the level of cleanliness, the poor condition of the beach, the resort is in need of proper maintenance and an overhaul. For the amount paid, we were expecting at least comparable standard to some of the Bintan resorts. The staff were a combination of pleasant to indifferent to just clueless.
Review 4:The spaciousness of the connecting rooms.
Review 5:I loved everything about this place, but if there was a bathtub in the room that would have been awesome!
Review 6:I was at this resort from 24-26th of December! This was my first time spending Christmas out of Singapore! Me and my partner were celebrating our anniversary too! We arrived a the resort and I had my mind blown away! This place was just breathtakingly beautiful! Beyond and words that can describe, they were having a complimentary Christmas on the first night of our stay, the dinner had a very nice setting, good food and music too, after the dinner we took a stroll down the jetty which is about 220m long(good for night walks with your lover, the view was amazing and so was the sea breeze!(totally missing all of it now) we chill at the jetty for some time before we called it a night. (FYI the rooms were just perfect!) The next morning we had breakfast, there was a whole lot of food in the buffet line lots of variety and food was good too! While we were having our breakfast at the table and admiring the view from the restaurant, A friendly staff brought us a cake for our anniversary and wish us happy anniversary! We were both lost for words for a second! We thanked him! We really appreciate that the resort went to this extend to help us celebrate our anniversary! We really are thankful for the gesture! We did alot of walking by the beach and just chilling at the jetty... Because a place like this has to be admired for its beauty! The rest of our trip was Fantastic and there was no hiccups. I recommend everyone visiting this place and celebrating a special day here, don't think twice because of the price or whatsoever, just make a reservation and you'll know what you have missing! I am already planning my next trip here!
Review 7:No kids club. No wifi A lot of mozzie Should improve the safety at the beach, the water sports were too close to those swimming. Speed boat were everywhere
Review 8:The staffs were friendly,the room was clean and the free Christmas dinner was fantastic.
Review 9:there was a staff at the restaurant who kept "reminding" us to move away from the restaurant soonest possible cos they need to prepare for lunch. He could have been more polite to handle the situation since we were still having our brekkie. No full range of shower needs provided. (No hair conditioner)
Review 10:The staff at the counter are relatively warm and welcoming. Attended to our requests within their capabilities. The proximity to the beach and ferry terminal is wonderful. Staff were very patience coaching us on the how-to for the extreme sports. Kudos to them!
Review 11:Vegetarians food options are almost non existent.Lots of mosquitoes or other insects that bite. Massage is quite expensive relative to what is available in other parts of batam. Free WiFi is very unreliable and amost non existent in most parts of the resort. Paid WiFi works much better. Indonesian Mobile networks rarely work in this resort's location. Malaysian mobile network have a stronger signal. Even Singapore networks were working better in some parts.
Review 12:Convenient to have activities in house. Friendly staff. The jetty is agreat relaxing place.
Review 13:The service level and cleanliness of all facilities are worst ever seen around the region. No maintenance at all
Review 14:The location and the hotel itself are very good
Review 15:Although have mosquitoes but Resort are caring with the lotion provided for prevention.
Review 16:Many thanks n appreciates to all staffs who cooperate with me for the prearrangement surprise planning through phone at Spore for my lovely wife. So sweet for the word of "Happy 16th Anniversary"" which use flower n leave to create on the bed, its make her touch n cry once step into the room. Again the romantic candlelight dinner which was hold near to seaside with well decoration on the hut. Once again, thank you so much.
Review 17:When booking I indicated for 3 person. But registered I was told to pay extra 910000 x 2 days plus cost of extra bed. I habe to pay additional 2 million plus rupiah for extra one adult. Very costly. Normally when I stayed at other hotel, I only pay for extra bed coat. Your staff at the counter told that it is the hotel policy. Sighhhh
Review 18:Relax
Review 19:I believe my room Service foods have been extremely overcharged.. One Gado- Gado meal and one Nasi Goreng Kampung ordered on the 14th Sept Evening cost us 1 million Ruppiah.?.. Kindly please check how much the two meals excact costs?. Room Number 114.. Please get back to me with full details of the charges. ASAP.
Review 20:Peaceful and serene natural environment.
Review 21:it's quite inaccessible to anywhere. not a lot of food choices and the prices are quite steep. The resort has a lot of steep slopes and stairs too.
Review 22:The beach is clean and the resort is safe. The resort is fairly equipped with bare necessities, and TV has a lot of cable channels
Review 23:At night just a little too much mosquitoes but other than that everything else is great.
Review 24:The resort was very spacious, service staff was great i felt like i was in a luxury hotel. Near nagoya hill mall which is covenient and theres afforadable water sports as well. Again, well done with the service provided. Excellent.
Review 25:Too many mosquito and waiting long queue for sea sport even those who already book but wasn't at the place early. I'm very disappointed for queuing.
Review 26:Should have place to play fireworks and always replenish the basic items (sugar and coffee) even if some items are use, most important must have comb in bathroom. Thank u for the inconvenience.
Review 27:food need to have more variety..
Review 28:water sports are awesome.. it is near in Singapore so it's easy to come back in turi anytime. We love their pool also and the view from our room. We love to sit and chit chat at the jetty.
Review 29:The staff was not helpful and unfriendly when we informed them that there is faulty with the room fan and the light bulb, they even quarreled with my brother. Room was hot and stuffy.
Review 30:Mosquitos disturbing in the room and outside space. Couldn't sleep well.
Review 31:Staff are friendly. Restaurant service is improved and fast but taste poor
Review 32:Our room was filled with mosquitoes. Had over 10 bites the next morning.
Review 33:Service was really efficient, they answered my queries quickly and were able to be flexible with some requests. I also like that they had lots of activities to offer!
Review 34:Booked from booking.com. Requirements promised online was not delivered. Booked for Tirta but given Riani Wing. Amenities was not complete in the room. Bedsheets and pillow was very dirty. Room floor was not properly cleaned.
Review 35:The water they serve on breakfast use pool chemical , frankly the pool dont use any chemical. They charging me 50 bucks for 15m jetski. The food so expensive and lack of menu. I have to go back to my room to take my key to the lobby cause they force us The AC broke The ceiling fan is noisy They promise me 2 extra beds but they want to charge me so I cancel it and buy queen size air bed cause its cheaper They know that I will stay with my family and they only give sanitary product for two And many more
Review 36:The bed , wifi
Review 37:Food is expensive and not fresh
Review 38:The service is excellent ! All the Turi staffs deserve commendation for their excellent service. It was my birthday and a pleasant surprise from Turi. The resort is very clean
Review 39:Every single thing about this resort. Let me start with numbers so thatpeople do not make a mistake by going there.1.when we arrived in the morning it was too late to check in. So we went to Batam centre and only returned around 6.30 pm. Our room was dirty! Used towels were hanging in the toilet. And the previous users rubbish was still in the room. 2.We were a group of 3 friends and we're told to pay extra SGD $91 for extra person.But irony is, they charge you SGD and don't allow you to pay in Singapore dollars. We were asked to pay in rupiah and they exchange rate was very high. 3. So after paying for 3rd person when we got to the room only to have bed for 2 people and towels for 2. No bed towels or anything for the 3rd person. 4.we called room service to clean up their mess only to receive service 1 hour later. 5.we also arranged for a birthday cake as it was my friends birthday. Called for the cake at 7pm.called them 4 times and the cake finally came when we were going to sleep at 9.30pm!!! 6.we paid so much for the beach front only to get trees blocking our room and worse still no WiFi in the room. $380 sgd we could have stayed in a 5 star hotel! 7.they said WiFi cost $20 for 24 hours. Everything charged in SGD which is ridiculous because we were Indonesia!! 8.breakfast was also terrible but they had a wide variety with flies all over. 9.bedsheets had killed mosquito stains and towels had people's coil of hair in it. 10.lastly we were too angry and annoyed and wanted to leave the resort, they only engage in a certain taxi company which charges you a flat rate of taxi fare which is $5 more. They receptionist refused to call a cab that runs by meter for us. 11.they didn't even apologise for the dirty room and we had to throw the towel out our selves! Totally disappointed and will NEVER RETURN TO THIS RESORT!
Review 40:The staff were mainly friendly but not helpful at all. The scenary.
Review 41:Nongsa is a fair distance from any shopping so you are a bit of a captive audience.
Review 42:The staff were delightful, the room was clean and comfortable and the food was reasonable if a tad expensive.
Review 43:1.front desk anyhow want to change our room.from 2 rooms deluxe riani.to one room suite only(we had 2 family stay) 2.during arrival time we done our payment by visa card but during check out they give us onemore bill asked us to pay(lucky im realised we only have pay for sport activity and our meals during stay) 3.front desk not even say sorry after they do big mistake.
Review 44:none.except the waiters when we are dinner.they treat us good.
Review 45:We did the honeymoon deal. The room they gave us needs updating and a good clean. Sheets were not the cleanest and the bathroom was dirty. The room was just abit plain and dull. A painting and maybe some cushions for the hard wooden chairs "like the pictures shows" would have been nice. Our fridge was broken and in the deal we were to receive a free mini bar and fruit basket. Our fridge was empty and no fruit. We called 4 times over 5 hours until we received these. I would describe the place like a 70's American holiday camp abit like the one in the Dirty Dancing film. If your going to relax and have couple time I would go somewhere else. If you have kids and you like the UK Butlin's kind of theme then this place would suit you. Lucky we weren't on our honeymoon! we just done the deal as it looked good. Sadly we were very disappointed.
Review 46:The greeting and check in was great! Fast and Friendly
Review 47:No gym..kids centre n other entertainment in the premises..some may find it bored
Review 48:For those like quiet...sea sport n nature.....this is the place..far from the city
Review 49:We were in when housekeeping came so we asked them to return later. Before we left, we informed the front desk as well. However the room wasn't made up when we got back which irked us somewhat but it wasn't a deal breaker. It was made up the next day. Good as new. Bed was a little too soft for my liking but that's just a personal preference.
Review 50:The Emerald pool was great - water wasn't overly chlorinated and the deepest depth was around 1.6m or so. Didn't try out the older pool but it looked clean and goes as deep as 2.8m. Breakfast selection was varied and tasty.
Review 51:Few activities, with only a swimming pool and some basic water sports. Lack of entertainment facilities typical of resorts. Wifi is not free, which is absurd, considering most cafes and eateries provide free wifi nowadays. Beach is almost non-existent, only the size of 1.5 x tennis court size.
Review 52:The service was excellent and professional. The accommodations were clean and kept in good order.
Review 53:Drinks , food and activities are a bit pricey .
Review 54:Lots on offer , our suite was perfect for 2 adults and 2 kids . The sport beach activities were perfect for our children
Review 55:Staffs are very friendly and helpful. Environment is very peaceful and is a bliss to stay there. They even free us a birthday cake for celebration. very surprise and happy. thanks so much =)
Review 56:The food was abit on the high side.
Review 57:The scenery and room is good. Staff are super friendly and professional. I would say they might even be better than my own country's hotel.
Review 58:Shower was a little cold even with hot water turned on. Free WiFi when in bar and lounge but not in rooms
Review 59:The pool was nice. Our room was in a lovely location overlooking the sea and beach. Not too high up in the hills, with glass doors. So saw sunset.
Review 60:Didnt get to have a nice seafood cause hufta take a cab 30min away. Everything was in the resort which is slightly higher rate but it was worth it. Pool was a lil dirty.
Review 61:Nice room and nice scenery.
Review 62:We got back late one of those nights and requested for a wake up call, initially wake ip call was not given and we missed breakfast. This was noted to the Front Desk and a mini breakfast were arranged as a service recovery. It was not bad after all. Thank you Turi Beach Resort!
Review 63:With the friendly staffs around it made our stay a memorable one. Which includes the Front Office Manager that bid us goodbye. Though our room is pretty creepy as its just next to a mini forest, overall its an exceptional resort.
Review 64:1.NO free wifi connection. 2.Housekeeping is minimum, the room and bed does not feels fresh nor inviting. 3. For family with young kids, the only enjoyable activity is the swimming pool. More facilities, e.g. playground, water features, etc. is needed.
Review 65:1. Location, location, location 2. Very helpful & friendly staff
Review 66:the cleanliness was below expectations, blankets and pillow cases were stained. sea view was blocked by trees. price is too steep for the experience provided.
Review 67:near the ferry terminal but far from shopping centre in the city
Review 68:Room was given at a very good spot as it was facing exactly at the beach. Good for family with kids. Recommended for those having groups of friends as it offers many water activities. Most of all, I adored the hotel staff honesty and integrity. My wife's phone went missing somewhere at the hotels vicinity, and it was return by the hotel staff itself. Overall experience was enjoyable.
Review 69:asked for big bed, got two single instead. sheets were stained. some counter staff can barely speak english.
Review 70:I like some of the staff, they are very friendly&polite.
Review 71:Lots of mosquitoes, not much variety for food. Bottle water only limit to 2 per day even though we are a family of 4, will charge if take more than 2. No free shuttle to town unlike other countries.
Review 72:Rustic chalet type room, nice scenery , and friendly staff
Review 73:The hotel room are dirty. Floor have so many stains and dust. Bedsheet and comforter also have some stain.Because of too many events you won't feel relaxed due to the noise.
Review 74:The staff were very nice and friendly.
Review 75:However the cleanliness in the room was just so-so, there were a lot of small bug in the bathroom, housekeeping must keep the bathroom clean, some was on the floor as well, due to all the wooden material.
Review 76:The view was breathtaking, and the wooden room was pretty nice, welcome drink was good, the staff was very helpful and showed anticipation to the guest.
Review 77:Quality of western food served. Lamb chops and steak dreadfully over cooked, and way over priced. Need a more experienced chef if going to offer such choices. Ate out after first night in restaurant.
Review 78:Location and traditional style of resort
Review 79:Getting to shopping malls was expensive. The beach was not very inviting. Nothing much to do in the resort itself (or just Batam in general).
Review 80:Bed. Breakfast. Large showers. Delicious room service.
Review 81:Western food standard pathetic . Ordered chicken salad and when it came the lettuce leaves was old and soggy and instead of slice chicken it came with chopped tiny pieces that u hardly see . It's drenched with bottle dressing and sprinkle with bottle Parmesan cheese
Review 82:Receptionist helpful
Review 83:No bathtubs. Loud music in early morning and evening. House cleaning is not thoroughly done.
Review 84:Comfortable beds. Nice open cottages to lie down. Nice swimming pools and cocktails. Nice breakfast. Friendly and helpful receptionists. Nice beach.
Review 85:Free Wifi should be accessible in resort. Extra-bed is not comfortable and charges is quite high. Light or road lamp should place along the staircase especially climbing towards Level 3 rooms.
Review 86:Design of resort, use of natural resources , nice room allocation. Helpful staff and friendliness. Good idea for Saturday BBQ buffet with music band.
Review 87:Hotel staff didn't come to our room to fix the faulty safe box even after informing them twice. Once over phone and another time in person at recep.
Review 88:Location. Constant sea breeze and great view of ocean.
Review 89:mosquito was horrible, never sleep confortablely while we stay. My son has bitten so many places and so do i. Food wasn't' good enough there was a just one restaurant, no where to go.
Review 90:scenery was good
Review 91:Don't expect the rooms to be 5 star quality. It is 4 star afterall. I wish they had air refreshners in the room as they smelt like mosquito repellants. The could do with an improvement on their signage's as well.
Review 92:I loved the staff and the facilities. Our room were less than 10m away from the beach so you could hear the waves crash when you're in your room. A really relaxing stay. While the city was a distance away, getting a cabbie for 4 hours costed about 30sgd and he drives you everywhere. We had a great time.
Review 93:Mosquito in the room. We have to catch them before we could have a good night sleep. 20plus every night.
Review 94:Friendly and helpful staff. Food at Japanese restaurant is delicious. King bed.
Review 95:-Food options were not enough to stay for 3 more days. There were only two restaurants. Cafe had a buffet plan and the local food menu. Teppanyaki restaurant provided fusion Japanese menu, grilled meat and seafood. The breakfast buffet were less choices. Furthermore the foods became half options after 9:30 because these were not refilled. -Several deck chairs at a poolside, it was not enough for all guests. Pool towels were always "no more...". -Many aggressive mosquitoes attacked us all night. I saw mosquitoes at a poolside, an elevator hall and our room. I woke up several times per night due to strong itchy. You should bring coils and a medicine for insect bites.
Review 96:- Our room at TIARA Wing was lovely, wooden, simple and nice designed interior. Room size was large, space was kept at clean and good conditions. It was so comfortable. -Good transportation, Free shuttle bus service from Nongsa Ferry terminal which is operated between Singapore and Batam.
Review 97:They ran out of pools towels at 12noon. And didn't replenish it the whole day. It happened on both days. Their room condition was bad too..I got bed bug bites after 1 night.
Review 98:The weather was good. They have a few different restaurants.
Review 99:Could have step up more on customer service and give the room more detailed cleanliness and housekeeping...
Review 100:The spacious resort, Great watersport activities, Nice atmosphere and view
Review 101:When we booked our 14 day stay we asked for a room high up, but on arrival we were 'upgraded' to a room by the sea next to the jungle. It was filled with large ants crawling around in our bed and they had really painful bites. Also underneath the lowest madrass it was leftovers of food, pubic hairs and used toilet paper, really discusting ! We had planned to stay 14 days but checked out after 5 hours and left to a much better hotel on the Island. We would not commend this place to anyone.
Review 102:The location is nice but a bit far away from Nagoya. The beach would have been nice if it had not been so much trash lying around.
Review 103:Wifi have to pay , mosquito alots even there are a device for get rid of them.lift only one for the huge turi resort ..pity for those who having leg pain to climb up high stair .
Review 104:Sea sport activity and the swimming pool and food are good.
Review 105:Really wish the resort would hire people to clean up their beaches and grounds!! Cans, bottles, plastic bags everywhere! Also room service trays just left outside rooms all day. Would really improve the look of the whole hotel. Food is ok but expensive for Indonesia.
Review 106:close to ferry terminal
Review 107:We arrived early but still had to wait till 12pm to check in,not flexible and far from amenities like malls
Review 108:The swimming pools and the rooms are good for families. Staffs are friendly and service is overall good.
Review 109:Location: One needs to budget sgd 30 for each trip outside as there isnothing within walking distance (not even a 7eleven). However this alsoapplies to most of the other resorts.Wifi is not included in the price of the room, budget sgd 20 per day if you want to have wifi in the room. Check in Despite being almost void of guests ( mid week) I was asked to wait 45 minutes until the room is ready, this was reduced after I pointed this out. An old and not particularly clean fridge (empty too) was the centerpiece of the room, otherwise the room was generally ok. Yes - as many have also written, there are mosquitos but there is lots of vegitation so what else should one expect. Bathroom: not cleaned properly and nothing that a good scrub wouldn't fix either (but I didn't come here to clean the bathroom). I thought the opened and half finished complimentary after-sun cream was a nice touch. Other than changing the towels there wasn't much evidence of cleaning, items of rubbish around the sink remained untouched during the stay. Check out: No inquiries if everything was ok, or if I enjoyed the stay, just: 'here is the amount' and 'your credit card please'. Quite a few people have written here that they were not satisfied with the general cleanthliness of the rooms, I would tend to agree with them.
Review 110:Only the Mosquitoes!!!
Review 111:This is my 2nd time here... Checking in is a breeze... They gave a free upgrade to our room in which we refused as we prefer rooms at the Tirta Wing instead of the Riani Wing... Room is clean n spacious... The view is amazing... Very peaceful... Me n husband love it very much.. Would definitely come again in near future...
Review 112:However, the food at the cafe wasn't that nice though for lunch/dinner :/ no other place to eat thus had no choice but to just eat them. Town abit too far (30-40mins taxi ride) just bring lots of food and snacks if u don't plan on going to town area. :)
Review 113:Everything bout it! The staffs were friendly and helpful. The ambience was cozy and calm and peaceful. The breakfast buffet was good! Perfect getaway from the busy city life!
Review 114:Didn't deliver request of adjoining rooms despite 2 months' notice and confirmation that they are able to give this to us. Then staff tried to argue what "adjoining" rooms meant. Room given to us was ant-infested. Ants got to our toothpaste and other items. Overnight, our baby had at least 10 ant bites. Cut our trip short and left first thing that morning. Pool also had an open rusty drain - dangerous for kids.
Review 115:Lobby was nice enough. Location of breakfast buffet was good with unobstructed view of the sea. Walk along the beach was also nice.
Review 116:the room was nt as expected nd nt soo clean. the room was nt as it should be front beach nd pool. was only beach.
Review 117:staff are good nd helpful. location was good.
Review 118:The prices of the activities are really expensive. The hotel rooms did not have an umbrella or menu(on our 2nd day it rained) the live band only played for an hour or less.
Review 119:It has superb friendly ferry staff. A shuttle bus from the terminal to hotel. And that the hotel has got recreational activities.
Review 120:No gym. Mid-range priced food that isn't fantastic. Mozzies w no option of insect repellent offered by resort. Beach had coarse sand. Convenience shop had few offerings.
Review 121:Beers were a little pricey at the restaurant n the path round the island was blocked on one side so even harder to get far from same resort.
Review 122:Relaxing resort really close to ferry terminal and golf course. Pretty good breakfast if u accept the weird chicken sausages n ham thing just can't compare with pork sausage n bacon.
Review 123:The major thing that was a bit of a let down was that there was no complimentary wifi in the rooms. Wifi was charged at $20/day which was quite expensive. The riani section of beach was 'off limits' and a little dirty. Lastly, the massage was a little bit on the expensive side.
Review 124:We loved the ambiance of the whole resort!! It really gave us the relaxing holiday we were looking for! And the room was beautiful and had that rustic island feel that me and my girlfriend absolutely loved! We loved the fact that when we open the room door and we can see a stretch of the private beach and feel the sea breeze. By just relaxing in the room was already a treat! The facilities on the resort was very good as well. Especially the fact that it was very clean! The staff was fantastic! They were very patient even when I pestered them for things. They also had the initiative to actually double check with you when there are conflicting instructions from you.
Review 125:No flexibility on check out 12noon. We had to wait 3 hours at resortlobby area, before heading to airport for 16.45pm flight.When ordering taxi's they are private cars and cost more than metered taxi's. From Airport to hotel by taxi 60,000rup, hotel to airport 100,000rup by private car. Pricing is to high for the room amenities. Lack of Information in Rooms. Prices in SGD, but when you pay its all converted to Rupiah. You pay in SGD you get Rupiah back. So double whammy. Conversion rate the hotel uses is very high.
Review 126:Surroundings and outside amenities excellent.
Review 127:Free wifi was only in lobby & very slow. Food was average and limited options. Forced buffets over weekend Prices higher than Singapore. Bottle of water S$4.5 Many aggressive mosquitos in the property and in the room too.
Review 128:Location Beach & view incl. jetty Friendly staff Close to Nongsa Ferry Terminal (3km)
Review 129:The room was not cleaned in 2 days (despite going to reception to request it). No outside bar (apart from the sea one, booked for a private event....). Very rude staff
Review 130:Its far from the city
Review 131:The room was nice and big..
Review 132:Receptionist service slow, safe not working, tissue not replenished,
Review 133:Sea and trees
Review 134:The staffs were very friendly and very attentive to our needs. The view that we had from our room was outstanding. Exceptionally awesome.
Review 135:A lot of mosquitoes. Rooms has no bathtub.
Review 136:Staff very friendly and approachable, The room very spacious and clean.
Review 137:Food price are expensive
Review 138:The private beach
Review 139:Food was terrible. $10.50Sing for a Bintang (Beer) is way over priced. Bed sheets dirty and well used.
Review 140:Great location with a nice view. Staff nice.
Review 141:Food Value for money Rooms are old Very old sport equipment
Review 142:staff
The Fine Print
Please note that the property only offers free scheduled transfer service from Nongsapura Ferry Terminal Batam. A representative staff is available at the ferry terminal to help you arrange the transfer service.Starting from October 2014 all monetary transactions within the property must be made in Indonesian Rupiah as per Indonesia's government regulations. Any transactions using credit card will be converted into Indonesian Rupiah at the hotel's prevailing daily exchange rate.