Ilfracombe House


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Ilfracombe House descritpion


Just feet from the seafront, Illfracombe House Hotel is in central Southend, offering free parking and free Wi-Fi. Rooms have satellite TV, including Sky Sports satellite channels, and there is an all-you-can-eat hot buffet breakfast.
Featuring a DVD player, a mini fridge and free tea and coffee, each room also has a tiled private bathroom. Some rooms have a separate sitting area, and a large bay window.
Along with the hot breakfast buffet, a variety of cereals, fruits, breads and mixed jams are also offered. Guests can also choose from fresh coffee, a selection of teas and hot chocolate.
With crystal chandelier lighting, guests can relax in the spacious Chesterfield-style lounge and bar. A bar menu is available throughout the day, or as room service.
The Cliffs Pavilion Theater is just a 2-minute walk away. Southend Airport is 2.5 miles from Illfracombe House and there are several golf courses within a 10-minute drive of the hotel.

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Facilities of Ilfracombe House

Pets :Pets are not allowed.

Food & Drink :Bar | Breakfast in the Room | Restaurant with Dining Menu | Special Diet Meals (upon request)

Internet :Free!WiFi is available in all areas and is free of charge.

Parking :Free!Free private parking is available on site (reservation is not needed).

Services :Room Service | Packed Lunches | Shuttle Service (surcharge) | Airport Shuttle (surcharge) | Baggage Storage | Laundry | Ironing Service | Daily Housekeeping | Meeting/Banquet Facilities | Fax/Photocopying | Honeymoon Suite

General :Newspapers | Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Heating | All Spaces Non-Smoking (public and private)

Reviews for Ilfracombe House

Review 1:A little more on the hospitality table would have been welcome, e.g. little more choice of drinks, maybe hot chocolate and a few biscuits. Also more of a restaurant atmosphere for evening meals. However, this would not prevent us visiting again.

Review 2:Welcoming, relaxed and friendly. We enjoyed the informality. Our room was quiet. We had come for the pantomime at the Cliffs Pavilion and the hotel was only about five minutes walk.

Review 3:Very cosy and intimate hotel near the seafront and the shoppingfacilities , really very nice staff and the breakfast was outstanding ! We will definitly return ! Siebolt S

Review 4:A little outdated could do with a refurb that's all

Review 5:Big roomwith everything you would want iron board trouser press sofa desk to work on space. Heater and fan good speed wifi

Review 6:It was freezing no central heating but they supplied oil filled radiator. But shower room was very cold had to dry myself in the room. This was very disappointing. Room took ages to eat up woke up at 6am I was freezing cold had to put heater on.

Review 7:It was clean and comfortable breakfast was good plenty of choices.

Review 8:Parking is a bit of an issue here, yes there is indeed free streetparking overnight, but a bit risky if you are in someone else's carwith trade plates. I chose this hotel as the website gives theimpression that there is secure parking, which of course thereisn'T.

Review 9:Liked the welcome and the breakfast, room also was ok.

Review 10:The decor was dated but didn't detract from all the good things about this hotel.

Review 11:The staff were lovely right from booking in to saying good bye. The room was massive and spotless. The breakfast was huge and you could keep going back, lovely sausages, bacon and eggs which ever way you liked them.

Review 12:Staff were friendly and welcoming. Breakfast was fresh and hot and was served till 11am which was really nice as we didn't feel rushed. staff were informative on what was happening round and about for our entertainment.

Review 13:I enjoyed my stay even though I was only there for the night. Hotel staff was very kind and made me feel at home. Room was upgraded at last minute as my partner decided to come along and we had a lovely big room. Very cosy. Breakfast was good too!

Review 14:Very poor shower facility Weak shower and the water almost gone after 9am every night, probably the water supply system is not strong enough to handle such usage Very slow wifi Not worth the price

Review 15:Nice breakfast buffet

Review 16:The overall décor was shabby. The bed was very hard - not good for someone with a bad back.

Review 17:The gentleman on reception when I arrived late in the evening could not have been more friendly or helpful, except there was no offer to carry case upstairs. However, he took trouble to make sure my car was parked in such a way as not likely to get a parking ticket. I was impressed by all the room facilities.

Review 18:Nothing.

Review 19:The owners and staff were very friendly and helpfull. Breakfast was yummy full English and evening meals were excelent. There was a good choice of what to eat from the menue. :-) There was even a free car park on site.

Review 20:Hospitality of some of the staff mainly the men. Breakfast was brilliant and room superb. Good value in cost of room especially for the time of year.

Review 21:It was noisy on the road with lorries etc in the morning. Room was too hot. Would have been nice to have different cooked breakfast instead of the same thing each morning.

Review 22:I stayed with my mother of 87years and the staff were very helpful and made us very welcome. Definitely value for money in terms of cleanliness and size of room and meals.

Review 23:The staff were very helpful and friendly. Good location for places of interest. The facilities were clean and well looked after. Breakfast was nice too. Thanks guys!!

Review 24:Extremely friendly and helpful staff. Cosy bar with Amstel on tap. Sky sports in the bar and bedroom. Lovely evening meal. 2 minutes walk to the seafront, 8 mins town centre and pier.

Review 25:The friendliness of all the staff were top class, a well run very clean hotel in a great location, I thought It was a bit over priced , but then again it was August, I enjoyed my stay and thought it was great, will stay there again.

Review 26:Made to feel really welcome and they couldn't do enough for us can't wait to go back and have already told family and friends how lovely the whole stay was and have recommended it .

Review 27:It was difficult to find a parking spot on the road when the hotel car park was full

Review 28:The staff were very good, nothing was to much trouble for them The hotel room was spotlessly clean

Review 29:i think there is about 4 car parking spaces, so you basiclaly dont have much hope parking in the car park, although there is street parking round the corner.

Review 30:Friendly staff, good location,

Review 31:Excellent stay Lovely Room, Bed so comfortable great nights sleep and breakfast was a pleasant experience, owners were very polite and friendly Thankyou. We will be back:) xx

Review 32:There were only a couple of minor things to mention. There's no lift, but again the staff helped me with my bags both on arrival and leaving. There was no glass in the bathroom, but I'm sure if I had asked they would have supplied one,so partly my fault. The bathroom could do with a refurb - tired and dated 70's suite, but I'm certain the owners will be looking to upgrade when possible. Everything was spotlessly clean though.

Review 33:First and foremost about this small hotel the staff, each and everyone, is fantastic. I arrived early and the staff were taking their breakfast break. My room wasn't ready but one lady offered to leave her food and go to finish it for me. I couldn't allow that but I was touched by the offer. Very often good service and politeness costs nothing. The breakfast was also very well presented and offered a wide varied choice. The key to this little gems success and popularity lies in the owners attention to detail. I wish them the best for the future.

Review 34:The four poster bed we slept on was way too hard. I didn't complain at the beginning as only there for 2 nights, I did mention it on the second night and was told that they would have changed it for us if we had mentioned it earlier. Needs updating, shower just a trickle.

Review 35:breakfast was really good plenty of choice.

Review 36:Very nice staff, they could not do enough for you. great breakfast, nice and clean ,comfortable beds although this old lady is a little worn in places.

Review 37:The staff were terrific and made every effort to accommodate any request. The hotel also served meals, which were excellent, so tasty and cooked to perfection.

Review 38:What a lovely stay I had at The Ilfracombe House Hotel. What a welcome! When entering my room I realized that obviously one of the pipes in my bathroom had just broke as the floor was all wet and the carpet in my bedroom soaking wet as well. The manager immediately stepped out of his way to find me a lovely, cosy room which was clean and spotless and equipped with a very comfortable bed.The cleanliness of all areas of the hotel was impressive to say the least. Nothing was too much bother for all staff we met and buffet breakfast was more than you could have hoped for. Top marks all round and I would certainly recommend this hotel to others. This was a place where you could see a team at work and all ready to go the extra mile to make a visitor welcome. Value for money was excellent also! If I ever visit Southend-on-Sea again, I will definitely stay here again!

Review 39:We felt that WiFi was turned off at night, and couldn't connect until after 9am.

Review 40:Lovely clean bedding, breakfast good, lovely friendly staff, very helpful with and let us keep our room a little later than checkout time.

Review 41:Wifi slow, cobwebs above curtain rail, buffet breakfast so no mushrooms or fried egg, have to ask if you want fried egg which felt uncomfortable

Review 42:Comfortable bed, half price adventure island ticket

Review 43:Hard pillows but found some soft ones in the wardrobe.

Review 44:Everything!! Room;great with absolutely brilliant shower, tea and coffee,iron & board, TV (with SKY), Hairdryer. Absolutely everything you could think of!!

Review 45:If I had to pick fault, I felt sorry that they seemed a little short staffed at the bar on an evening but the guy working was very helpful and polite. The bed we had was very comfortable but given my better half is 6'4" the bed was a little on the short side.

Review 46:The staff were very accommodating and booking in was prompt. The room was clean and tastefully decorated with tea/coffee facilities, hairdryer and a big TV. The hotel is situated centrally to local amenities. The evening meals were of fantastic quality and great value for money. The breakfast was much needed and oh so tasty with a help yourself style bar - so plenty for bigger appetites.

Review 47:In one of the apartments, I had an issue with hot water/heating boiler cutting out which was resolved to my satisfaction.

Review 48:Staff happy to resolve any issues. Personal service from the owner.

Review 49:Absolutely lovely comfortable and homely guest house with friendly welcoming staff. Great location. Able to sit outside , or watch sports inside. Excellent breakfast.

Review 50:Booked and paid for Luxury Double but room in need of a little refurbishment. 1 Double bed and one single ??. Bathroom very old fashioned and worn as were bedside draws

Review 51:Very Clean, large room, Breakfast Excellent

Review 52:Room a little small Could do with more staff especially at weekends when wanting both food and drinks Could do with stronger shower with nice bath towels. (towels bit small and show just trickles)

Review 53:Location Friendly and helpful staff Wonderful Breakfast Good food

Review 54:I went for a few nights with my 4 year old and we both loved it, the room was lovely and spacious with everything you needed it was clean and the staff were all very helpful and friendly, also the breakfast was very tasty and I will definitely be going back again

Review 55:Water pressure was not high enough for the shower to work properly. Water was hot enough & bath was good

Review 56:Room was quiet, heating good & beds comfortable.

Review 57:Bad quality for the price. Bad mattress, couldn't sleep properly for 4 nights. One day the bathroom was not cleaned at all, and they didn't even bother to wash or change the coffee mug.

Review 58:Nothing

Review 59:A little more choice of fruit at breakfast would have been nice. Would have liked 2 tumblers in the bathroom.

Review 60:Located close to town & seafront Illfrcombe House was comfortable and clean. A tasty cooked breakfast was served and the staff friendly.

Review 61:The wifi was useless, it kept dropping out and not working.

Review 62:The staff were very helpful and polite, the food was much better than I was expecting for the price.

Review 63:Slightly outdated decor.

Review 64:We paid £84 for a 'compact' double and were worried that the room may be cramped but it was still a nice size. Very helpful and friendly staff. We went for Valentines day and there were even some roses left on the bed! Location is ideal for those wanting to be close to the sea.

Review 65:Nothing!

Review 66:Ornate shower room tiles, lots of pillows, compact double larger than I was expecting, great breakfast, staff really attentive and kind, helping me reverse my car, car park really handy

Review 67:We were going to book at one of the larger hotels but as this hotel was the same price and included breakfast we decided to choose the Ifracombe. We are so glad we did as the staff couldn't have been more helpful; nothing was too much trouble and as we were in Southend for a funeral it was really appreciated. We had an evening meal which was excellent and breakfast was plentiful and very tasty.

Review 68:Wi fi was not working but I was at fault for not asking for help as it wasn't really a priority for me.

Review 69:We loved the character of this hotel, we have stayed at the usual Holiday Inn and Premier Inn which are very good but this place was charming, like staying with a loved relative at christmas, cosy,friendly and comfortable, we loved it.

Review 70:Nothing!!

Review 71:The family run hotel had every thing my friend and myself needed for a weekend break.We booked a twin room and were given an upgrade to a family room due to a cancellation.The hotel was within easy walk to the town,seafront and theatre.Parked the car and didn't move it till we left.Thank you for a great stay.

Review 72:No Complaints at all

Review 73:The location was very good to get every where we wanted. All staff were very friendly. Breakfast was very good and plenty of it. Yes we would go there again.

Review 74:No complaints, everything was fine,will come again for sure. Thank you all.

Review 75:Our room, top service, beautiful breakfast ,served by friendly staff. Could,nt do enough to make us welcome.

Review 76:The staff on arrival was excellent sorted us a parking space and was very helpful and friendly. The hotel was clean and good location. Breakfast was a buffet/help yourself which suited us.

Review 77:Internet did not work. Since breakfast starts at 7AM morning early flights (8AM) passengers don't get to eat a pre-paid breakfast made when making the reservation.

Review 78:Great location if needs to access the Southend Airport. 15 min by car. Nice staff.

Review 79:Small car park (although we were able to park) so it could be a problem if there are a lot of vehicles.

Review 80:Friendly staff, comfortable room, pleasant lounge and dining areas, good geographical location for Southend town.

Review 81:hotel could do with updating in general - bath matt was soaking wet on entering the bathroom - wifi didnt work properly, remote for tv was broken - breakfast didn't have standard for full English breakfast such as black pudding or hash brown, even premier inn has these..I'm just glad we didn't pay the £200+ it should have been on booking.com- do not agree it is 4 star I'm afraid - perhaps just a bad day given other reviews?

Review 82:location was good - price was good considering location and room was upgraded from single to double for same price so that was accommodating and a nice offer

Review 83:Although hotel has a small car park, it is usually full and street parking is difficult due to cars parking for theatre.

Review 84:Clean hotel, and friendly manager.

Review 85:There was nothing to dislike.

Review 86:Very homely with very friendly staff, there was a good choice at breakfast and our evening meals were good. Good location for some great walks. Wanted to stay longer and would book again. James Burke.

Review 87:Probably the best hotel we have ever stayed in. Very friendly, hospitality could not of been better. Service was excellent on all accounts. And the breakfast was just first class. Hope to return in the near future. Our stay was perfect. Thank you.

Review 88:car park quite small.

Review 89:Inside well decorated, clean, tidy and ample sized rooms. Breakfast lovely and all you could eat. Staff were attentive, cheerful and polite. Didnt use the bar and lounge but it looked nice and well presented with tv's, computer, nice seating and prices at the bar were good.

Review 90:Room showing signs of age (e.g. chipped bath panel). Parking limited.

Review 91:Friendly, flexible staff. Good location. For Southend, a reasonably priced hotel.

Review 92:The man who helped me with my breakfast etc really went the extra mile due to my egg allergy .... Enough could not be fine for me ... Staff was so caring to me ...many thanx

Review 93:not a lot.

Review 94:Very friendly staff.Was given tea and biscuits on arrival.Very comfortable room.Breakfast was good and evening meal was stunning.Will use again if we're in the area.

Review 95:We had four nights stay at ilfracombe for a break, it was one of the best hotels we have stayed in. great service,,very clean well equiped room,great food (just forget the diet) well done and thankyou Sue and Geoff

Review 96:We put on our reservation that we were vegetarian. It would have been appreciated to have vegetarian sausages as an option for breakfast.

Review 97:The hotel staff were very welcoming and friendly, the stay was very enjoyable.

Review 98:Bed was very comfortable but a little short my partners feet were hanging over the end.

Review 99:Food very good and plenty of choice. Very clean and staff helpful and friendly but also laid back

Review 100:Shower was not powerful enough. Dining room was a little small when it was full.

Review 101:Staff were very friendly & helpful. Room was clean, iron, kettle & heater available in room. Breakfast was good, hot fresh good. Great location near shopping centre, beautiful gardens nearby. 5 minute walk to seafront.

Review 102:We have stayed at Ilfracombe House a few times and have always had a warm welcome. Comfortable room, and good selection at the buffet breakfast. Within easy walking distance of the seafront and pier.

Review 103:Cooked breakfast is self service but that is just a personal issue :-)

Review 104:Really friendly, helpful staff. Lovely and clean rooms. Peaceful area. Would happily book again.

Review 105:Decor: dated but hey for the money how can they afford to upgrade? Breakfast: alot of waste as customers pile plates up but leave vast amounts of food!!!

Review 106:Staff: Friendly & approachable Nothing too much trouble Knowledgeable about resort & facilities Breakfast: excellent food, well cooked

Review 107:I would like bigger towels if that was possible. Thank You.

Review 108:Lovely reception from the gentleman on duty that evening. I wanted to leave early to get some photo's and this was no problem. I was given a key and could come and go as I pleased. Fifteen minute walk to the pier. Lovely hot powerful shower, very clean, lovely decor and fantastic breakfast. Would definitely recommend it. Thank You, Liz Dolan

Review 109:Building and decor very shabby, carpets stained etc price through booking.com extortionately high, leading to false expectations of quality, staff were embarrassed by our price - AA 4 stars ???

Review 110:Staff very pleasant sheets and towels clean

Review 111:PILLOWS AND BEDS COULD BE NICER BUT OK FOR THE MONEY. THINK BEDROOMS BIT TIRED BUT HEY IT WAS FINE JUST IMPROVEMENTS COULD BE MADE.

Review 112:GREAT LOCATIONS AND FRIENDLY STAFF AND HELPFUL. LOVELY BREAKFAST AND NICE CLEAN ROOMS

Review 113:Entrance into hotel not suitable for a wheelchair.We were the only people booked .Proprietors both have full time day jobs so no one around during the day.My mother did not like her hard bed so after three nights we booked into the Comfort Inn which was next door which was an entirely different place.Warm,friendlycomfortable

Review 114:Breakfast portions were large,Dining room clean

Review 115:nothing

Review 116:The staff, the rooms, the food were all first rate, you don't get better than this at these prices, great value for your money

Review 117:Decoration a bit old fashioned

Review 118:Friendly staff

Review 119:Staff were so accomadating very helpful

Review 120:Nothing to complain about at all.

Review 121:Everything! The owners and their family , the bedroom, the bathroom, the meals, the bar.

Review 122:Breakfast room had too many tables and chairs making it feel crowded even tho not many people at breakfast

Review 123:Friendly staff and good location

Review 124:dinning room cramped at breakfast suggest swapping lounge with dinning room

Review 125:good room and staff were attentive

Review 126:Excellent hotel for our wedding

The Fine Print

Cancellations or amendments by telephone cannot be accepted.Please contact the guesthouse if you need extra beds in your room. Please note that there will be an extra fee for any extra beds for children over 2 years old.Check-in after 10:30 pm is not possible.