Episode Hotel

Episode Hotel descritpion

In picturesque Leamington Spa, Episode Hotel is a modern townhouse hotel featuring rooms with free Wi-Fi. There is free parking, and Leamington Rail Station is 1 miles away. Birmingham Airport is 18.5 miles away.
Each spacious room at Episode Leamington features a TV, free toiletries and tea/coffee facilities, and there is 24-hour room service.
Episode restaurant and bar features a modern British menu of local produce. There is a cocktail and champagne terrace, and bar snacks are available.
Stratford-Upon-Avon and Coventry can both be reached within 25 minutes' drive, and Birmingham is less than an hour away by car.

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They speak 3 languages——Episode Hotel's staff speaks:Italian,French,German
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Facilities of Episode Hotel

Outdoors ：Grounds | Terrace | Sun Deck

Pets ：Pets are allowed on request. Charges may apply.

Food & Drink ：Bar | Breakfast in the Room | Restaurant with Dining Menu | Snack Bar

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free public parking is available on site (reservation is not needed).

Languages Spoken ：Italian | French | German

Reviews for Episode Hotel

Review 1：- Stayed in room 10, bed was very squeaky - Went for breakfast, juice had leaked all on table and floor, no one had noticed until I raised the matter

Review 2：No one on reception when we arrived at all. the Executive rooms did not exist so don't bother to pay the extra. Breakfast was inadequate, not enough tables or staff.

Review 3：Really good location for our stay in Leamington

Review 4：Shower room a little dangerous when wet No toiletries only hand wash. Did not being shampoo as advertisement said toiletries supplies. Had to wash hair with hand wash.

Review 5：The room was lovely nice big bed as described. Disabled toilet and shower room very good but not enough grab bars in it to feel safe to stand unaided. Drainage an issue as the whole of the floor was wet after showering. A non slip mat would help

Review 6：Not exactly a "bad" experience, but only had 2 small bedside lamps in room so it was rather too dark when dressing etc. needed either a ceiling light or a tall standard lamp ( our friends in another room had a tall light and a desk lamp as well!)

Review 7：Convenient location. Good size room. Pleasant staff.

Review 8：The breakfast menu stated Danish pastries & fresh fruit salad, but these had been substituted with cake & a small amount of fresh fruit- for a lot of guests!

Review 9：Great value for New Year's Eve. Enjoyed the one course meal. The staff were lovely.

Review 10：Nothing really

Review 11：Location was excellent with only 5 min walk to town centre. The bar was well stocked with draught & bottled beers and made for a very pleasant stay at this hotel

Review 12：There was no where to sit and read; I realise it was Christmas but the only available place was at the bar as another room was laid up for dinners. The lighting could have been better

Review 13：It was an easy walk into town; the staff were extremely friendly, The breakfast was good and the service quick.

Review 14：The room allocated was cold, and particularly the bathroom. The thermostats did not function, though the reception told us afterwards that a company had just checked them. We were given a new room (late in the evening)

Review 15：The staff were helpful when we pointed out a problem

Review 16：The radiator in the bedroom did not work. The window blew open in the wind. The room was noisy. The bar does appear to stock any blended scotch whisky. Only expensive malts.

Review 17：Very friendly receptionist when checking out.

Review 18：rooms was next door to a function was far to noisy and loud had no sleep and hotel did not warn us or apologise.

Review 19：Location was perfect hotel looked nice.

Review 20：Overhead shower but no shower cap.Brown water came out of bath tap. Groove in floor with carpet stretched over. Flask of water and tea bag at breakfast. Food looked good but lacked flavour.

Review 21：It was very clean. Hot chocolate on drinks tray Interesting building with nice decor.

Review 22：The toilet cistern was very noisy but I mentioned this to the lady at reception as I left and she said she would get it fixed so this shouldn't be a problem any more.

Review 23：I like the location of this property and the rooms are always very nice. The staff are very friendly and helpful and all round a nice hotel.

Review 24：Poor customer service from hotel staff. Ruined my partners sleep the night before our wedding. Lack of communication from hotel staff to inform us of late night party beneath our room.

Review 25：The hotel was clean

Review 26：Lack of service. The breakfast was a shambles, check in was frustrating as no staff present and had to look for staff.

Review 27：Location of the hotel, room was nice.

Review 28：The lighting in the room was poor as no main overhead light. Hard to do hair and make up. The ironing board padding was so worn, the metal marks your close when you iron. The noise from the pipes or extractor fans in the bathroom run even when light are off so the White noise make it hard to sleep. Breakfast very limited options and eggs not so great.

Review 29：Location was great

Review 30：staff weren't too helpful with regards to early check in that id requested. i was told breakfast was until 11am but then in the morning they told me it finished at 9.30am!?! i think as it wasn't busy they had just tidied everything up. they made bacon sandwiches for us but i was looking forward to the full english that was supposed to be included!

Review 31：free parking and clean. nice building

Review 32：The car park at the front of the hotel has limited space. The first room we were given was on the 1st floor, it had a bathroom in what was once a wardrobe and an adjoining door to a room containing a very noisy group.

Review 33：It was near to the town, only a 20min walk The second room we were given was on the very top floor - in the roof - it was quiet and it had a bathroom. It was cleaner than the first room too.

Review 34：The car park was a pain as the spaces were very small and when busy was a nightmare ! But I believe they were chages iminantlly.

Review 35：Location was good, clean and homely breakfast was nice and the staff were friendly

Review 36：Breakfast cold and only one young lad on duty. Coffee awful, bathroom smelt damp and of drains.

Review 37：Great location and nice hotel. But disappointed with breakfast only one young man on duty and all tables were cluttered with used crockery etc. breakfast was cold and coffee awful, not nearly as nice as last time we stayed.

Review 38：Breakfast was terrible. Covered in grease, the tables were not cleaned and the staff were very slow. We didn't get offered tea and they never brought our toast. The hotel did not have a hairdryer.

Review 39：Good location as it was a short walk to town. Hotel is fine, not very special and I wouldn't stay again.

Review 40：The breakfast was delicious, but it was chaos trying to be served. It seemed like the servers were intentionally looking away from us as we tried to get their attention to be served.

Review 41：Bed - mattress was old and uncomfortable - lumpy and bumpy. The roombore no resemblance to the 'refurbished' rooms shown on thewebsite. They need to tell people that they are refurbishing the roomsand you are not booked into one that has been refurbished. I shared myview with the receptionist but with no effect and they were happy totake the money.

Review 42：Linen and breakfast.

Review 43：Limited staff which caused problems at breakfast, Barman didnt have any knowledge e.g. he thought whisky & brandy were the same, Staff werent very friendly. Powerful shower was good but water couldnt drain away fast enough & so the bath filled up with water.

Review 44：Location, Bar & restaurant, Bedroom had been refurbished, Facilities in room including TV, tea making facilities, hairdryer. Car park available.

Review 45：Straight away the receptionist said there was no booking even though I had booking.com's printout with me. Then she said it didn't matter because there was a spare room. This was up 4 large flights of steps and was in a room with only a window in the roof that would not open. My husband complained and lo and behold the room that was advertised when we booked was available and with only a few steps to climb. Breakfast was mostly good but the bacon was obviously not freshly cooked and was like roofing tiles. The staff were not helpful you had to guess what to do at breakfast time and everywhere is different. The paintwork and décor was tired and needed updating. You got the impression that the staff were not supervised constantly and did not make much effort. I hate to give bad reviews but this time feel justified.

Review 46：The location was really good. The Hotel itself had all the potential but was not put to best use. The room was adequate the bed comfortable but too soft which is a personal choice. Most of the breakfast was good apart from the bacon. The fixtures and fittings were really lovely. The position was superb and Leamington Spa has a brilliant bus service to Stratford, Warwick, Coventry to name a few. Ideal if you have a senior bus pass!

Review 47：we stayed in room 27 and it was soooo hot and only able to open the window inches made for a very uncomfortable nights sleep or lack of it. the wiring on the fan provided was dodgy and two of the plug sockets were dangerous.

Review 48：the staff were helpful and friendly. the food was excellent and it was nice to have parking at the hotel.

Review 49：- The flow of water in the toilet was extremely slow so you could only use it once every 20/30 minutes, which isn't ideal when sharing a room. - The shower facilities were average, some areas needed fixing and others needed updating. - The Hotel did try to charge us and my friends a higher room rate when we checked out than the one we had booked with. They did sort it out but I wouldn't expect to have to point it out to them.

Review 50：- Our room was very clean. - Our room was very spacious and looked really comfortable. There were good facilities in the room - The bedding was very comfortable. - The breakfast was good, a lot better than most. - The restaurant and the bar are very nice and the staff are good.

Review 51：No bath in our room. Very warm in the room as we were at the top of the building and there was no air con or fan in the room. Took a long time for anyone to come and check us in, a problem of another guest the same evening (they may have been short staffed) and no one answered for room service. Breakfast was not great.

Review 52：The room was lovely, very well set out with a very comfortable and large bed.

Review 53：Nothing

Review 54：The room was very comfortable I have stayed here many times over the year and it just improves. Great place, town centre 5 mins away, swimming pool and golf course 5 mins away as well.

Review 55：Breakfast could be improved as there wasn't much choice, cooked breakfast was ok but was served without toast, so a bit weird especially since there was butter on the table. Breakfast room is nice and bright though, so it's a plus.

Review 56：Stayed there one night only, arrived well after midnight and left in the morning, so not much time to use the facilities but the room was big and bright (even though I wouldn't choose that carpet myself), good standard and most importantly very clean. TV is a bit small for the size of the room but as I didn't intend to watch it, it didn't matter. NIce and friendly staff. Bed was big and comfortable and I noticed there was a choice of pillows which s a plus.

Review 57：Tatty 'Superior' Twin Room, needs attention prior to refurbishment.

Review 58：Good location, near a lovely park, and not too far to town. Pleasant walk down tree-lined road.

Review 59：Paid for a superior room but I'm sure was put in a standard. Was on the ground floor overlooking car park without any window covering, so at 5pm with bright sunshine heavy dark curtains had to be closed and the lights on so we could get changed. Breakfast a disaster and overheard another guest comparing it to fawlty towers.

Review 60：Location is superb

Review 61：Wifi didn't work in our room. We only booked at short notice and we weren't advised there was a private event in restaurant so there was no food available in hotel in evening. We had a young baby and had planned to dine in hotel so that was very inconvenient for us

Review 62：Soft furnishings and carpets a bit tired looking. Service at breakfast slow and not efficiently done. Very small car park.

Review 63：Central location. Comfortable bed. Hotel garden. Lots of hot water in bathroom. Complimentary bottle of water, tea, coffee and biscuits.

Review 64：On entering the building was'nt impressed. Room looked ok , but went out within minutes of arrival. As we booked tickets for show went back to room & changed went back out. When retiring to room & got into bed we discovered the most uncomfortable bed ever. No information to get someone so had an awful night! On check-out told them of situation, but was told as booked through Booking.com nothing could be done.

Review 65：Where it is situated in the town.

Review 66：Bit worn in places, and more attention to detail needed with housekeeping. For example light over mirror on bathroom wasn't working; no information in room about how to contact reception, about hours of breakfast, or emergency arrangements. Coffee at breakfast was lukewarm.

Review 67：Location, interesting old building, good car parking, friendly reception staff, good choice of breakfast menus.

Review 68：They messed up the booking, they had us booked in a month earlier, the staff weren't very friendly and the manager was the worst . It took over 30 mins to order breakfast and the hotel could do with some tlc.

Review 69：The location was good as we were attending a wedding near by and the hotel was clean.

Review 70：The bed although a four poster squeaked with even the tiniest movement. The nice posh bath taps leaked all over the floor. There was a musty smell to the room on entering initially.

Review 71：Hotel was very close to where we needed to be. They are obviously refurbishing the building and trying to upgrade it Staff friendly and due to having a baby I think we got a nicer room than we were expecting with a mezzanine floor with giant bath (Nice touch) & Four post bed

Review 72：No mixer taps in the bathroom. The hot water was very nice but very hot!

Review 73：Lovely young man at reception. Very helpful and informative. Room was nicely decorated and clean.

Review 74：A little tired in places, reception not manned when you want it to be, no lift awkward with case laptop and clothes bag.

Review 75：Good bed, location, pleasant bar and restaurant area

Review 76：Free wi-fi was not available from my room which was on the top floor - coverage didn't seem to extend that far. Very disappointed. Breakfast was ok, although poached egg tasted very vinegary.

Review 77：Not bad location, although a bit further out from leamington than i would have preferred (Angel / Premier Inn of course are closer). Good bed and bathroom (shower).

Review 78：We stayed on a Friday night and alot of people,came in very late (early hours of the mornin) and made a lot of noise. We also had a ver athletic and energetic couple next door!

Review 79：The location was really good

Review 80：I had to wait on check out as lots of people were querying the price of their room. It seems if you get put in an executive room (by the hotel) but have paid for standard, that there's a risk they try and charge you more! I'm sure this isn't intentional and just something that needs to be resolved easily - but most people are leaving early for work so it did cause an issue for me that morning.

Review 81：The hotel has a nice feel with good amenities. The bar area is lovely and the rooms have everything you need including complimentary water. It's very clean. I would definitely stay again.

Review 82：The breakfast was a nightmare. Free tables but not clean or set up to sit down...poor staff rushing around...just needed Manuel to appear!...bit the food quality is good.

Review 83：Loved the room, location, quirky style of this hotel and Manager very nice. Fab Roast Beef sandwich at lunchtime.

Review 84：After booking a superior room we were allocated one in the attic with a skylight window and combed ceiling. My wife was upset by the poor facilities in the bathroom.Our complaints were met by reallocation for our final night in a better room on the first floor.

Review 85：Excellent location, well decorated maintaining period features. Friendly staff who addressed complaints promptly.

Review 86：When we arrived we were told that the hotel had not registered us on the system although we had confirmation. They admitted this had happened frequently. Eventually we were told 'we will get rid of another guest and you can have their room. 30 minutes after arriving we were shown our room which was classified as Executive Double. The room was relatively clean but the carpets were threadbare, paintwork chipped and all together not what we have come to expect. Breakfast was disappointing and the service was very slow. WE shall not be returning.

Review 87：The bed was comfy

Review 88：Not enough staff at busy times (although they were friendly and coped) insufficient sockets

Review 89：Away from busy streets, friendly staff, good facilities free wifi

Review 90：Lovely room with individual charm located in a period building. We only stayed one night but it felt like a real holiday. We have friends in Leamington and would definitely stay here again.

Review 91：Our double bed was 2 single beds pushed together.

Review 92：Location was perfect for the centre of Leamington. The hotel was modern and comfortable and the staff were friendly.

Review 93：Room not clean,blood on sheets, cracked sink, breakfast first morning uneatable burnt by chef, ran out of everything an hour before finish. Lots of complaints. General attitude of staff especially management poor.

Review 94：The hotel sorted the problems gave a free room and reduction in price.

Review 95：The hotel is within walking distance od the shops and restaurants. Breakfast is great, they do the most gorgeous fruit salad! We have stayed 3 times and each time the staff have been brilliant.

Review 96：Booked 3 rooms to stay over for a family wedding nearby. Phoned hotel day before and they kindly gave us a room before check in time to leave our belongings and get changed after our journey. Comfortable hotel with spacious rooms. Good breakfast with excellent choice. big bonus was parking at the hotel which some other hotels in leamington didn't offer.

Review 97：The wifi didn't stretch to my room.

Review 98：The food, particularly breakfast was lovely. I slept with the window open every night, the hotel was very quiet.

Review 99：The room was described as and Executive upgrade when booked and did not match the picture on the site A few cobwebs

Review 100：Friendly helpful staff Fabulous breakfast - local ingredients

Review 101：We found it difficult to park our car; although the room decoration was excellent the condition of the window left much to be desired. Also, in the morning we had no lights in the bathroom which prevented us from showering.

Review 102：The room was clean and comfortable and we enjoyed dinner in the restaurant.

Review 103：The blind in the room didn't work, advice was not given on how to lock the room doors, no coffee only tea in the room, no bath robe or slippers. Card in room states you can order room service but there is no menu!

Review 104：Friendly feel, nice food, bedrooms spacious with decent decor. I believe a refurb is in place.

Review 105：Lack of parking at hotel and tried to over-charge.Had to park in road as not enough spaces and you cant pre-book.Table was unusable as unsafe and some cobwebs present.

Review 106：Food,staff and bed ! Lovely breakfast and very helpful staff with luggage and getting to room.Huge bed and very easy to relax on.

Review 107：Noise from kitchen/staff area.lack of info regarding free wifi in rooms.no menu,s or price lists in room for room service.

Review 108：Friendly welcoming staff. Nice big clean room. Excellent breakfast.good location.nice decor.

Review 109：Got charged the wrong price. Booked through Booking.com at £76.50 got charged £85.00 at Hotel. Asked for a refund but no response form the Hotel to date and looks like I will not get a response.

Review 110：Location of Hotel.

Review 111：Rooms, décor and facilities within the rooms substandard and definitely not as indicated on the website

Review 112：The staff were exceptionally polite, friendly and helpful; the food exquisite.

Review 113：The room was outdated The double bed was 2 single beds pushed together which made for quite an uncomfortable night. No in room menu so had to guess what we wanted to for breakfast. Asked for toast which was not provided. No information provided on how to use wifi

Review 114：Good location Free Parking

Review 115：the staff are so trust worthy and can hold a decent conversation going.. The bar is open 24 hour and have a Nice selection of drink!! Very pleased with my stay!!

Review 116：Bed had seen better days and overall the hotel looks tired. Staff were generally helpful although Eastern European waitresses were not overly engaging..

Review 117：Good was pretty good and location was fine ideal for access to local restaurants and facilities.

Review 118：Our first room was near the kitchen/conference room and all we could hear was the clattering of pots, pans etc and foul language from the kitchen staff hence the upgrade. This room was very hot but we were able to open the window, at least it was not cold! The bathroom had no slip mat in the bath or handle to hold onto to get in/out of the bath/shower so you had to hold onto the glass shower door which is very dangerous.

Review 119：Receptionist and assistant were very helpful, polite and friendly. We were upgraded to a different room when we complained. Breakfast was lovely and the staff very attentive. The hotel itself is very inviting with a nice bar and excellent parking. We would definitely book here again even though we experienced a few problems.

Review 120：Bed mattresses were horrible and tired. Queen bed was the smallest I've seen, feet were out of bed, and I'm 6ft. Need urgent review of rooms, especially the Standard Double Rooms. Changed three rooms in two nights as a result.

Review 121：Good helpful staff, fast wifi, location, breakfast.

Review 122：We booked a superior room at a provisional cost of £90. The rooms were advertised as recently refurbished. I discovered the refurb took place a couple of years ago when I complained about the standard of the room upon checkout. The 'bed' (2 singles pushed together from what I could see) was very uncomfortable & I suffered a bad back for the next 24 hours. There was a large stain on the carpet by the door & several scuff marks on the walls (room 6). Overall, it just wasn't worth £90 or to be classed as a superior room in my opinion. To be fair, when I did complain, management did take £20 off the bill. So, I ended up paying £70 which made the whole experience slightly more palatable. However, we were both still very disappointed & wont be staying here again.

Review 123：The food was good. As was the service and the location.

Review 124：The decoration is tired, the bar unwelcoming. Our friends had a leak in their ceiling and a very uncomfortable bed. Our window wouldn't close so it was draughty.

Review 125：Location was OK and the Guy at reception was helpful when I'd forgotten my iPad

Review 126：Delay finding key for room was slightly worrying as New Years' Eve!! Bed dipped in middle, built in between two walls, slightly claustrophobic. Toilet position very tight next to sink. Parking was tight

Review 127：Staff were superb, friendly and helpful. Shower was lovely, powerful and hot. Bedroom well stocked and looked nice. Breakfast very good with a choice of something more than a cooked breakfast.

Review 128：Bedroom window was extremely hard to shut. No info on wifi in room. TV signal came and went. Hot tap in sink turned on the wrong way. All these are little things that could be improved to make it perfect.

Review 129：Staff were really friendly, liked the decor of the hotel and its character. Nice spacious room and comfy bed. Breakfast was lovely although we did have to make our own toast.

Review 130：No porridge was available on our second morning. The loo in our bathroom didn't flush as easily as I'd have liked, it was difficult to close and open the bedroom window.

Review 131：the attentive staff, the excellent location in the centre of elegant Leamington, the small friendly scale of the hotel, the nearness to bus stops, the cleanliness, the newspapers to read downstairs, the decor, the very good evening meal... a home from home.

Review 132：I booked a twin room but was given a double. The window over the bed was broken making it a noisy, cold night, resulting in very little sleep.

Review 133：Location, bar area and breakfast.

Review 134：Liked the fact that pets were welcome.Staff were extremely helpful and friendly.Breakfast was delivered fast and full English breakfast was great! value for money would stay there again.

Review 135：We chose a bad night to stay, Christmas function in bar area until midnight - not great as the music was very loud and smoking area outside added to the noise. Worth checking with the hotel if a function is on, as I would choose a different hotel.

Review 136：Excellent value for money. Decent breakfast. Poor wifi reception in room 23, had to ask for password at reception - not given out on check in.

Review 137：Liked everything

Review 138：I ask for a extra bed due to me spliting up x.so I had my sister with me, there was not one in the room, the hotel gave us a extra room for free, staff very friendly, everything was great

Review 139：We enjoyed a good breakfast before we set off to the shops. Hotel Locations and parking great. Leave the car and you could walk easily into the town centre with no worries. It was a great short break.

Review 140：We found the staff very helpful on arrival the room was very nice the beds comfortable. There was a theme to the dining room . They have a extensive menu at very reasonable prices , a excellent breakfast choice. We will use this Hotel again.