Highdown Hotel & Restaurant – RelaxInnz
Highdown Hotel & Restaurant – RelaxInnz descritpion
Highdown Hotel & Restaurant – RelaxInnz sells fast on our site. Set within the beautiful grounds of Highdown Gardens, Highdown Hotel is a former manor house offering luxury rooms and a restaurant. Guests can enjoy free Wi-Fi access.
All rooms at The Highdown Hotel feature private bathrooms and TVs with satellite channels. Rooms also include tea/coffee-making facilities and hairdryers.
The traditional restaurant serves a carvery as well as a dining menu. Guests can relax in the cozy tea room or relaxing bar.
Free parking is available at the hotel, and both the center of Worthing, with its 2 theaters, and Worthing Train Station are 15 minutes’ drive away. Brighton is a 30-minute drive away.
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Facilities of Highdown Hotel & Restaurant – RelaxInnz
Outdoors ：Grounds
Pets ：Pets are not allowed.
Food & Drink ：Restaurant | Bar
Internet ：Free!WiFi is available in all areas and is free of charge.
Parking ：Free!Free public parking is available on site (reservation is not needed).
Services ：Ironing Service | Meeting/Banquet Facilities | Fax/Photocopying | Honeymoon Suite
General ：Non-smoking Rooms | Facilities for Disabled Guests | Family Rooms | Heating | All Spaces Non-Smoking (public and private)
Reviews for Highdown Hotel & Restaurant – RelaxInnz
Review 1：Very comfortable, fairly basic but excellent value which includes full buffet breakfast. Fixtures and fitting could do with updating as they are a little run down in places. Staff can't be faulted, very friendly and helpful. Does an excellent value carvery dinner in the evening for £6.50.
Review 2：Good location, ideal for West Sussex, but takes a bit of finding.
Review 3：Very Large Clean Room with large bathroom. Great breakfast and good value for money.
Review 4：dirty shower and shower broken, disinteressted staff when explaing issue. Staff smoking inside the building, although I was told this is not the case. Strong smell of smoke in the corridor in the middle of the building ,well away from any entrance but by the staff laundry room.
Review 5：easy to find , good food, most staff pleasant
Review 6：There was a little unpleasant odour going into the hotel but soon dispersed on entering our room.
Review 7：Room was lovely although a little miss matched and bed was very comfortable. Breakfast was good.
Review 8：Very comfortable bed and very quiet despite large number of guests. Could not hear noise from other rooms at all. Staff very friendly and breakfast good.
Review 9：Poorly maintained bathroom. Toilet roll holder coming off wall. Shower height retainer not working (had to hand hold). Rather smelly drains too. Also inaccurate information given in advance by a staff member about availability of afternoon tea at the cafe across the road. Meeting with my daughter's family had to be moved to Haskins at the last minute as a result.
Review 10：Good quality inexpensive food. No fuss check in and check out. Everything clean. Value for money overall. We will probably be back because the hotel is convenient and cost effective for our fairly regular visits to the area.
Review 11：Finding premises. Not well sign-posted. Thought we`d arrived & couldn`t find it. It was about 500 yards further up a lane. Couldn`t contact inn having been given wrong sat nav address & phone no.
Review 12：Comfortable room. Friendly inn.
Review 13：Reception staff could be more friendly, showing at least some interest in guests.
Review 14：Handy location but shame on dual carriageway with long way to turn around.
Review 15：The broken slats on the blind in the bathroom which was also filthy, the cold tiled bathroom floor as there was no bathroom heating. The ripped rubber bath mat, thin towels, thick dust on the bedroom heater and the edges of the furniture and marked wallpaper, missing hand grip on the bath, no hooks in the bathroom
Review 16：Large bedroom and bathroom with clean comfortable bed. The breakfast was quite good.
Review 17：The staff were not as helpful as we had expected. Had to wait AGES for a pasta and mushroom dish and we were the first to sit down at 5pm. Was served alcohol free Becks without being told of this. Had to wait awhile to get served at the bar. Staff blew hot and cold, didn't look like they wanted to be there as not a genuine smile in sight!
Review 18：The setting once you got to the hotel grounds were lovely. The room was really good for the price too.
Review 19：A bit old fashioned. Dirty and mould on shower curtain. Shower didn't work properly and the towels were too small to go round your body.
Review 20：The breakfast was good. Large room and large bathroom.
Review 21：Smelly cess pit that hit you when parking car. Such a beautiful building with lovely furniture but so badly let down by cleanliness
Review 22：Location is beautiful, and even more so in summer with walks and views.
Review 23：Hotel annexe.
Review 24：Rooms are away from the main building in an annexe. The door to the annexe is not locked at night which I found a bit disconcerting. Otherwise a nice place, comfy bed and welcoming staff.
Review 25：Disappointing breakfast, buffet style, yet nothing replenished, so 8.50 am food cold and dried up, totally inedible!!
Review 26：Room clean and comfy but dated, hotel interior needs makeover, decor very tired. Bar closed early evening!! No food after 6pm.
Review 27：The breakfast had been on hot plates for ages and was all hard and inedible when we went down. Surely with only a few guests at this time of year, it would make more sense to cook to order when people arrive.
Review 28：Gorgeous location with immediate access to lovely walks on the South Downs. Very good value carvery weekdays - though more expensive on Sundays.
Review 29：The hotel was not as expected for this group. Room needed bathroom looking at with towel rail hanging off plus other issues. Sound proofing required as next doors bathroom close to headboard and everything could be heard. Toilets of restaurant were poor and managerial staff failed to clear tables at breakfast.
Review 30：It was convenient for last minute booking
Review 31：Bedroom and bathroom looked tired and dated. In need of some investment. Cheap xmas decorations at the beginning of November....really!
Review 32：Good Carvery food and quiet location
Review 33：Shower was a bit tired and erratic between hot and cold. Furniture in bar area was a bit grubby.
Review 34：Staff were very helpful and the menu was very good, and reasonably priced.
Review 35：The food was not up to standard,not much choices for a breakfast. We have stayed in the room with four post bed for two nights. There was lots of noises coming from the attic very late at night. Huge banging , scratching and running that kept us awake for both nights. It was not a great experience.
Review 36：Very friendly staff, lovely surroundings
Review 37：The hotel had a tired atmosphere and could do with a refurbishment. The food menu could have a bit more variety i appreciate that its a carvery but sometimes you need a more varied choice.
Review 38：The staff were helpful and always cheerful. Plenty of car parking with good access. Room was quite spacious.
Review 39：Noisey upstairs until early hours .Bedroom was dirty , blind in bathroom in tatters,bath was rusty and bath mat had its day , shower head black walls black in between tiles. Bed base ripped and full of old dust
Review 40：Really comfortable, well-appointed room with excellent bathroom facilities. Good restaurant, with carvery, full English breakfast and breakfast buffet. Separate tea-rooms simply wonderful. Staff friendly and helpful.
Review 41：Bathroom was a bit grubby around the loo and the sink and the tiles in the bath were mouldy.
Review 42：Nice and quiet,bed was comfy,good breakfast and the staff friendly.
Review 43：Rooms in need of TLC--bit dated, wallpaper hanging down, rusty bath tubs, broken blinds.
Review 44：The location of the hotel was lovely, building itself lovely, lovely breakfast
Review 45：Beds in our room very hard. Staff did not appear very happy - they did their jobs perfectly but there seemed at lack of friendliness. Worst feature is breakfast finishes at 09.00. Most hotels go to 10.00 or at least 09. 30. On holiday you relax - not rush in case you miss breakfast. Seemed it was to suit staff not guests.
Review 46：Location next to Highwood Gardens. Use of carve ry/restaurant Plenty of parking. Rooms warm and well decorated.
Review 47：The location was brilliant. The staff were very helpful and friendly and the food more than adequate. As I was travelling on my own I found the staff very attentive. I would go again.
Review 48：Room was old and tired, a bit filthy and worst of all, had mould over the beds on the wall. Mattresses were worn and uncomfy. Bathroom was old and had drill holes in the tiles.
Review 49：Quiet.
Review 50：Wifi connection was sporadic. Needed to go outside to get a connection.
Review 51：Well located for Worthing. Room decor has improved this my last stay. Good budget hotel of 3 star rating. Good breakfast and helpful staff.
Review 52：From start to finish the hotel was disorganised and inefficient. They had no record of our booking an extra night. The hairdryer didn't work and wasn't fixed for the next day as they said it would be. Poor choice at breakfast. Promised to send clothes which we left behind but despite several phone calls and their promises, failed to do so. We did offer to pay the postage.
Review 53：Despite being hopelessly disorganised, the staff were friendly.
Review 54：1) Booked 2 rooms, asked well in advance for rooms to be together , for family safety. Hotel refused when confirming 1 day in advance and on arrival , daughter felt unsafe as rooms separated by stairs, corridor and 2 fire doors; had to change sleeping arrangements. - hotel not full confirmed with receptionist 2) Beds uncomfortable and squeaked, sleepless night
Review 55：Location good with lovely gardens
Review 56：Carvery vegetables could have been a little more interesting. Bar staff didn't seem to know what they were doing. Outside area not clean as cats took preference.
Review 57：Comfortable bed.
Review 58：The hygiene standards were really poor. I had the feeling that nobody checks the rooms from one customer to another. Pubes all over the bed sheets, coffee spilled on the bedside cupboard, lime scale in the shower, the toilet probably cleaned only by the customers, no fresh air in the rooms, pitch black car park in the night (without a torch you'll break your neck and you'll lay there till morning).
Review 59：I had one of the best sleeps of my life. Really quiet location.
Review 60：Some of the waiting staff were sullen but this was made up by the fact that the one who appeared to be in charge was brilliant
Review 61：A lovely room, very clean, all amenities warm, comfortable, all in all excellent.
Review 62：No window in room 17 so it felt like a prison cell. Must have been under a store room as several times an hour a very heavy-footed person ran up and down the stairs, then sounded as if they were dropping a heavy trap door and other heavy items overhead so that the ceiling vibrated. This only ended with a final crash at 12.45am in the morning. I was too depressed to even sample their breakfast - I couldn't wait to get out!
Review 63：Lovely location, very good lunchtime carvery
Review 64：one small hand towel each which was totally insufficient for our needs. There was no one on duty anywhere after 10.30pm so we couldn,t ask for towels. My wife's dietary requirement was requested at time of booking (decaffeinated tea) but none was available. Went for breakfast at 8.50am and by 9.20 everything was cleared away, so couldn't get a second cup of coffee or any more toast and the cleaner came and hoovered all round the dining room while we were eating. He said he started work at 9.00am and said sorry..
Review 65：the bathroom.
Review 66：Do not expect a meal to be available on Sunday night, even if you have been driving hours. Not even a snack! or a pork pie! Room 10 a bit scruffy. Loo rool hanging on on a thread of a screw after beeing hit by the broad of beem a few times due to its stupid position ! What bright spark designed that idea Took half hour to find out how to start the TV! as the row of switches was hidden be hind the wardrobe!
Review 67：Position of site is beautiful, fabulus views over the countyside a few minutes walk away. Pleasant staff, great meals, and fresh air of the open countyside
Review 68：A drunk guest was hammering on the door of the room next door as well as shoutng and swearing at the occupant - this happened at about 12:30am!! I mentioned this to the hotel manager in the morning and although she apologised she did not seem unduly concerned. The food was average at the very best; the carvery is their USP, but is mediocre. There was very little alternative and although the website states "a la carte" that was not the case and the "Specials" had sold out; although the restaurant was not very busy. We had to ask for extra shower gel as only 2 sachets were in the bathroom. Toilet paper was also in short supply. We were unable to connect to the hotel's wifi.
Review 69：The room was very good and clean. The restaurant staff were very friendly and helpful.
Review 70：The staff were very attentive, though sometimes a little too busy. Beautiful surrounding, peaceful countryside and Highdown Gardens next door. Lovely food and real ales
Review 71：The inconsiderate noisy couple in the next room 9 who woke us up several times during the night, eventually went silent about 4 am but were up and out the door by 7 am and not quietly. Obviously no fault of hotel but we were just unlucky to be staying at same time!
Review 72：Lovely old character building. Tastefully decorated room with quality furniture. Perfect position of hotel next to national trust gardens and walks on the Downs. Restaurant, breakfast and carvery second to none.
Review 73：the room was cool and I could not get the radiator to work. Also I could get the hot water tap in th bath to turn on. A bit difficult to find to start with.
Review 74：The room was very handy for the dining room etc. Also liked the location.
Review 75：Bedroom lights. Better if switches beside the lamps and bathroom than all at door (this applies for night-time use).
Review 76：Warm welcome and service and relaxing atmosphere
Review 77：A couple of small things which need addressing. In Room 7, we did not have a plug in the basin which was annoying. A hand rail on the bath wall would be a welcomed safety feature as well.
Review 78：We liked most of what the hotel offered and overall enjoyed our stay there. The staff were friendly and very helpful.
Review 79：The room had a musty smell which persisted even after opening the window. The cleaning staff didn't remove used, empty glasses and the biscuits stopped after the second day......obviously guests are not suppose to actually eat them ! My main problem is the time it took to get to Brighton. Over 1 and half hours, and that was leaving at 7.30 am. If you don't mind public transport then I'm told getting the train from Goring station is about 45 mins. Although by the time you've parked and then walked to the centre of Brighton the other end there's probably not much in it. Wifi is a bit patchy too.
Review 80：The reception and restaurant staff were very friendly and efficient. The location is beautiful, just off the main road but surrounded by trees. You feel as if you're in the countryside. The evening carvery at £6.95 is excellent value for money and not too bad. The breakfast is excellent, but I had to skip it after the first morning because of the length of time it took to get to Brighton.
Review 81：Outside the entrance to the hotel rooms cats living in old cardboard boxes, why? Do you have a rat problem? Pest control must be a better solution.
Review 82：Location,breakfast.
Review 83：Appeared to be no staff on at night, so no control of noisy guests/people out side accommodation. If you are in room 1 as we were, it can be very frustrating.
Review 84：Good value food, helpful staff.
Review 85：No Muesli or fruit on offer at breakfast. Having to go out in the pouring rain to get to the restuarant.
Review 86：Friendly staff. When enquiring about the history of the building gave us an information sheet
Review 87：Its a good job that there were two beds in the room, because on one the springs in the mattress could be felt, and their shape clearly seen below the bedding sheet. Not very comfortable! The second bed OK.
Review 88：The carvery meal, not much else!
Review 89：Had to find there post code and address did not come up on any Satnev had to get direction from filling station On arrival no one on reception and had to go and find some one other clients were wanting as well On going to the room there was no tolerates and only 1/4 of a roll of paper The room bath room was poor and one tap was loos the top of the work top was loose poor and mold around the bath In the bed room poor and out dated furniture and in poor condition when opened the wardrobe door it almost fell off and going to the bar for a drink found that no one around to serve use again at to wait The next day for breakfast were told the do not service till 8,30 and we were going somewhere before 7am The last day for breakfast again do not open reception or breakfast till 8.30 and people who were leaving had no were to leave there key before this time At breakfast you were told to take a table any were in the dinning room and help your self to food and drink at no time were we asked if any thing was OK or came to the table to remove and dishes Breakfast was good On leaving there again no one to see if levering was alright just leave you Key and go In all there was no or very little contact with and member of staff and over all the condition of the place was poor It would not take a lot to put some thing right and make a good place to go and in its day as been a nice place Come on management get it shorted
Review 90：no comment
Review 91：One of my curtains was slightly ripped which I feel should be replaced. Other than that perfectly happy with my stay.
Review 92：Thought the staff were very friendly and accommodating. Location was lovely and feel of the hotel was quaint.
Review 93：How we were greeted on arrival and when we departed was just ok, had to fine receptionist when picking up bill to go. Bathroom. Toilet holder hanging off wall toilet seat would not stay up. Shower head would not lock on rail and knob came off bath tap. Bathroom shelf dirty on arrival and not cleaned over stay.10 drill holes in bathroom walls not filled, large crack in plastic bathroom bath panel that could catch on leg. Heater in room not working and damp stains on nets water stains above bed on celling. As I have listed all points why could the cleaner not report them? No fruit at breakfast and other guests had to explain how toaster works run out of brown bread last day.
Review 94：Bed was ok room large towels clean.
Review 95：The "hotel" had three cats running around the place and being stationed and fed right outside the entrance to the guest rooms which we were not pre warned about and the friend I was travelling with had a cat allergy so we were really frustrated on arrival. This continued when entering our room. The room looked as if it hadn't been hoovered or cleaned properly, the bedcovers were dirty, I had what looked like a tomato sauce stain on my pillow case, my sheets were ripped, the net curtains were ripped, the window was cracked and the walls had tea and coffee spill stains on them. The hair dryer which was fixed to the wall and had a pipe that resembled a Hoover, was not working which was really frustrating since I wanted to wash my hair in preparation for a job interview I attended the next morning. But it's not just about the state of the room, our main issue was that we reported these things (especially the dirty and ripped bedding) to staff in the evening and nobody came to replace them and nobody even apologised. We were told to speak to the manager in the morning. We spoke to the manager at breakfast and also asked if she had a spare hair dryer. She said she doesn't keep spare hair dryers but that she'll look into it. She then left out table and came back 5 minutes later saying she tried our hair dyer and that it was working. She had simply let herself in our room without our permission or without us even there! We then went back to the room with her to show her that the hairdryer was indeed not working as it stopped after 5 seconds. We took the opportunity to also tell her about the bedding and that nobody had apologised for it and nobody replaced it. She again did not apologise but instead started to blame the supplier of the sheets for the fact that they were ripped! We weren't offered any compensation and I am to this day waiting for an apology for the state of the room!
Review 96：N/A
Review 97：The female manager was very rude and hostile. Rooms were dirty, net curtains were ripped and a used condom was located in a wardrobe. Our room was situated next to the septic tank which was stinking.
Review 98：Not alot
Review 99：The exterior & grounds required attention. The interior of the house had been unsympathetically altered and decorated when the features and character of the house could have been enhanced.
Review 100：Quirkiness of the hotel.
Review 101：When I arrived there was no one at reception. Tried to find someone and had to ask several people. Finally found someone but no uniform or badge. Given a key and pointed the way to room. Couldn't work the lights and went back to reception and complained about no one one had taken me to my room. Reception told me "we don't do that sort of thing here". Breakfast self service and cooked food under infra red lights. Had to do my own toast. One person on duty, not very interested. Checked out and was not thanked for my visit and was not said goodbye too.
Review 102：The ensuite bedroom was very comfortable
Review 103：Room was not ready when we checked in, despite us arriving early and asking when it would be ready and waiting until the specified time. No attempt was made to placate us, just an embarrassed apology. The smell of the cesspit in the car park is enough to ruin you appetite (almost).
Review 104：I like the buffet style breakfast, plenty of choices and good taste. Beautiful old building with a nice large parking space. The room was very clean and quiet at night.
Review 105：The room was without a window it seemed to be a converted broom cupboard.there was a skylight through which the rain came.there were no facilities neither for an early breakfast or an early call.In total this was one of the worst hotels in which I have stayed anywhere.
Review 106：Booked the Mansion suite, Room very dark, holes in the grubby net curtains,missing plug in one of the sinks,furniture shabby & dated,poor value for the price paid.sewerage smell in the car park.will never return to this Hotel
Review 107：Nothing
Review 108：I had a single room with no windows just a skylight on a very hot night. It was the night of no sleep. I am sure other rooms have windows but check before you book! A wee bit dated
Review 109：Loverly situation if you have time to explore
Review 110：Can be difficult to park if arriving for check in during Sunday lunchtime so try to avoid until after 3pm.
Review 111：Quiet location next to beautiful Highdown Gardens. Key for room and night entry so able to come and go as wanted. Friendly staff.
Review 112：Nothing terrible but the attitude of the staff could have been more friendly. Sewage smell outside the buildings.
Review 113：The location was ideal for for the coast and getting to Worthing town. The price was good.
Review 114：No lift but expected that in hotel of this age.
Review 115：Lovely country setting in old manor house, 4 poster bed, clean & comfortable, great carvery restaurant
Review 116：This property needs urgent maintenance done to raise its profile. A tear in a net curtain leaving a big hole is the first thing noticed. Dressing table with drawer Knob broken. Drain plugs in bathroom chains broken. Apedal bin with no pedal and a lamp cover in the bathroom with a few months supply of insects clearly seen from below. Countless cobwebs everywhere.
Review 117：I was at the hotel more than 1 night and the bathroom was not cleaned; shower gels were not replenished. No whole grain bread for breakfast, packet cereals.
Review 118：The carvery in the evening was good.
Review 119：No Complaints.
Review 120：Comfortable accomodation although not palatial.carvery and menu excellent.Great position for exploring area and beautiful walks literally on the doorstep.
Review 121：Lots of tiny fruit flies in the room as can be seen from the light bowl in the bathroom full of dead ones! These would land on you in the middle of the night.
Review 122：Quietness and beautiful location.
Review 123：The window blind in the bathroom was in need of replacement (it was broken, with several bits missing). Because of frosted glass behind it, it didn't really matter visibility-wise, however it just contributed to an impression of shabbiness (I guess it could have easily been replaced). One of the washbasin taps was also a bit loose (though it still worked ok), and the water coming out of the cold tap was sometimes quite warm.
Review 124：The price was very good value, and we were pleased to find that the hotel was right next to (well, actually in the middle of!) Highdown Gardens, so it was very convenient to visit them during our stay. The bed was very comfortable, and the shower was good. It was also nice to have a heated towel rail in the bathroom.
Review 125：The only issue would be breakfast finishing at 9 am? We are on holiday! Usually if you are seated before the end time you can still get things after. Luckily one of the staff did made us a pot of tea at 9.05 and we had had breakfast by then.
Review 126：Nice large bedrooms with excellent large screen TV. Good car parking near. Restaurant which although we didn't use served sensible meals at reasonable prices. Nearby gardens which although not part of hotel were very nice to wander round. Friendliness of reception staff and staff cleaning rooms.
Review 127：Shower valve head broken.Net curtains broken. small rubbish bin pedal broken.Basin taps need head screws tightening.Plugs on basin and bath need replacing with chains.
Review 128：Full of character.Food excellent.
Review 129：The Wi-Fi did not work very well and in the bedroom was next to useless.
Review 130：Helpful staff. Sorted me some food on arrival even though the restaurant had closed.
Review 131：Little flys in room,I asked staff if the room could be sprayed with fly killer we couldn't open the windows because the flys seem to come from the green hedge outside the bedroom windows and it was very hot
Review 132：The food The staff were very friendly and polite
Review 133：The single room had the most horrendous smell from the drains in the bathroom. It was so bad, I had to keep the bathroom door closed at all times. The room was boiling hot as it only had a roof window which lets so much light in, it was hard to sleep in the morning. There was a fan in the room but it was so loud, this didn't help when trying to sleep! The bathroom was clean but the bedroom wasn't. The wall next to the bed has bugs splattered on it and other stains, it was vile. The dress cushions on the bed were stained and absolutely filthy. Linen was clean. All in all, it was cheap but I would rather have paid double and had somewhere clean and smell free any day. Do not recommend.
Review 134：Location was near a business meeting I had so ideal for that. The carvery on the Sunday was very nice and good value for money.
Review 135：Other guests have complained about small flies in the rooms. If you leave the windows open for long periods they come in. The solution is fairly obvious!
Review 136：Carvery exceptional value Staff all friendly and helpful.
Review 137：I am not a fan of the help yourself breakfast, but there was a good choice and the quality of food available was very good.
Review 138：It was an excellent location within a short walk of the South Downs and a local garden. It was also convenient for visiting the local area.
Review 139：Senior staff were not welcoming. Breakfast wash appealing in the way it was laid out and unappetising especially if you were not at the beginning, toaster difficult to work I
Review 140：The size of room and the quaintness of the setting
The Fine Print
Check-In Information:The latest check-in time is 10 p.m. If you are due to arrive later than this, please telephone hotel reception in advance.Extra Beds:Please note that extra beds in the rooms are only suitable for children and will not accommodate adults.