Heatherlie House Hotel

Heatherlie House Hotel descritpion

With a bar serving local ales and malt whiskeys, Heatherlie House Hotel is an elegant Victorian mansion on 2 acres of wooded grounds. In the wild border region of Scotland, the hotel allows pets and has ample parking.
Rooms at Heatherlie House are light and neutral in design, and many have large windows looking out onto the gardens. Each comes with tea/coffee-making facilities and a TV, and nearly all have a private bathroom.
With high ceilings, a contemporary fireplace and a grand bay window, the dining room serves local beef and fresh fish. A cooked breakfast can set guests up for the day, and evenings can be spent relaxing in the hotel bar with its menu of hand-picked wines.
Galashiels Golf Course is less than a 15 minute drive from Heatherlie, and historic Bowhill House can be reached in 10 minutes. Walkers and mountain-bikers can enjoy the open countryside and forests in the area.

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Facilities of Heatherlie House Hotel

Outdoors ：Grounds

Pets ：Free!Pets are allowed on request. No extra charges.

Activities ：Golf Course (within 2 miles) | Fishing | Cycling

Food & Drink ：Restaurant | Bar

Internet ：Free!WiFi is available in public areas and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

General ：Non-smoking Rooms | Heating | All Spaces Non-Smoking (public and private)

Reviews for Heatherlie House Hotel

Review 1：Sharon, the owner, was incredibly helpful. We were travelling further north for Christmas so I had quite a lot of frozen ready prepared food with me, which went in the hotel freezer. We had a lovely big room and breakfast was whatever we wanted. The atmosphere is very 'home from home' which is so welcoming.

Review 2：I felt that the customer service was not what one might expect. The customer didn't seem to come first.

Review 3：Good Location, comfortable room with good facilities.

Review 4：Very overpriced dinner. Vegetables very poor quality. Venison tough but tasty. WiFi, terrible reception and intermittent. Single beds were poor quality.

Review 5：Quiet and fairly comfortable. Staff pleasant but seemed rushed.

Review 6：Due to circumstances we were late in booking in. We phoned and the hotel were very helpful. We were welcomed when we did arrive pleasantly and efficiently.

Review 7：As I find stairs stairs difficult we were put into the annex where facilities were quite basic. Our friends who are not disabled were also put out there. I think the price paid was too much for these rooms as it seems that rooms within the hotel is the same price. Very disappointed for my friends as they were denied a comfortable stay because of my disability.

Review 8：Staff and food very good

Review 9：The proprietor, Sharon Logan, who was extremely welcoming. My wife and I had had a long and arduous trip and we were hungry and tired on arrival at the hotel. Sharon cooked us an excellent meal,we had a couple of drinks and then spent a very comfortable night. We also found her children delightful.

Review 10：The room was a good size with lovely view of the garden, very comfortable and warm. Had a really good breakfast which kept us full all day. Enjoyed the real fire in the bar where we had a very good evening meal. All the staff were very friendly.Everything you could want from a hotel.

Review 11：Despite having my booking confirmed, when we arrived at the hotel they had NO rooms available and we had to travel several miles before we eventually found accommodation which was much more expensive.

Review 12：Staff really helpful as we were up for a family wedding. They helped with taxis and other family members accomodation, especially when a hire car broke down!!

Review 13：Lack of free Wii Fii signal in our room as have to use in plubic area. Lack of signal using TV in our room as well. Very small bathroom

Review 14：Cooked Breakfast , ample parking

Review 15：Service was a little slow, especially at breakfast on our last morning. The room was sparsely furnished without any pictures and the furniture could have been more elegant. The curtains were thin and unlined so the light from the window woke us up early. The ensuite was very small but adequate. It was impossible to get enough of a wifi signal to view my emails on my iPad.

Review 16：Good location, lovely property, friendly staff, well stocked bar, reasonable evening meals. Good breakfasts. The breakfast room was beautifully decorated. Our evening meal was well presented and nicely cooked with a good choice on the menu.

Review 17：Sometimes WiFi is not available in the room (but it's mentioned in the keynotes of the hotel).

Review 18：Location, room, breakfast, dinner are great and owners are very kind.

Review 19：Flair of Victorian house spoiled by blinking light beats and juke box . En suit bathroom literary in a closet. Lots of body lotion and conditioner but no soap or shower gel. Restaurant for evening dinner and breakfast next morning slightly below average. May have valued higher but experience from previous night - an excellent facility for exactly the same price was too fresh.

Review 20：Charming Victorian house. Friendly staff.

Review 21：There was nothing we didn't like

Review 22：We had a lovely stay at the Heatherlie House hotel (Selkirk). Simon / Sharon went out of their way to look after us - & were extremely attentive to us. We thoroughly enjoyed our 2 day break in this charming little hotel. We ate in the hotel both evenings, and thought that food was very nice. When next in the border area we would definitely like to stay at the Heatherlie again.

Review 23：All good

Review 24：Hospitality excellent. Food fab. Special mention for Sharon what a lovely warm genuine person and host. Would definitely recommend to family and friends.

Review 25：there was no bath in ensuite, just shower, reception on TV poor because of stormy weather, kept cracking up,not a major problem,we had books to read coffee poor taste but breakfast fine

Review 26：spacious and quiet comfortable room, firm matrass , interesting quirky decor,laid-back and homely, elevated location amongst trees yet near road and walking distance to towncentre

Review 27：Nothing

Review 28：You cannit fault the couple that run this hotel. They are so lovely and make you feel welcome instantly. The lady even offered to collect us from our wedding venue if there was no taxis availible. Fantasic. We stayed in the wee lodge and everything was just great, sleep, showers, comfort and breafast. Great wee place :)

Review 29：We were well satisfied with our overnight stay and have no adverse comments to make.

Review 30：The welcome we received.All very relaxed and we felt at home. Good, wholesome food went down well and we had a good night's sleep. Our 9 year old Irish collie fell in love with the owners children and they with her. We would not hesitate to stay again! Home from home.

Review 31：improvements in front of house skills needed. outside area needs improvement. food quality on first morning very poor, burnt toast etc. rest of time fine. no hotel information in room. TV was changed with no explanation.

Review 32：comfortable bed, décor and what they had done to the place since taking it over. cosy bar area. lovely old building.

Review 33：Not a lot to see or do in the town itself, although not the fault of the hotel owners,

Review 34：Lovely scenic location, in amongst the trees. Made it feel like the hotel was out in the countryside rather than being very close to the town centre.

Review 35：We stayed in the annexe which unfortunately had an unpleasant smell which impregnated all our clothes.

Review 36：The food was excellent as was the service and friendliness of the staff,

Review 37：The approach and garden was a mess with an abandoned caravan (covered in mould) and littered with childrens toys - the whole area was scruffy in the extreme. The room was large and very tired victorian, with a very small 'ensuite' built into little more than a cupboard in the room; the extractor fan didn't work. The kettle had a loose connection that worked once in about 5 attempts. Another couple who arrived at the same time left.

Review 38：The Owner's wife tried really hard to please but at best their efforts could best be described a 'well intentioned amatures'

Review 39：the untidiness maybe but I'm a neat freak, haggis - are they the round black discs called pudding? - they are strange to me, the artificial flowers are never a go

Review 40：the people who owned and operated the facility, the house atmosphere as a lived-in place, the sense of attentiveness by Sharon and Simon, the fireplace in the bar/dining room, the quiet at night that made sleeping wonderful, the heat when it was chilly, the open windows for the fresh air, the helpfulness of the staff and owners, the location was outstanding for my purposes, availability of info regarding things to see and do and historical outlets, the attitude of staff and owners was excellent, the bathtub for endless baths, always hot water, the historical aspect of the house and belonging in the environment, the openness of the owner's children, the other guests were marvelous

Review 41：Delay at check out made me late for my appointment

Review 42：Friendly staff

Review 43：Very nice setting old world style comfortable room and excellent breakfast easy walking distance to town centre

Review 44：Bad lighting on driveway

Review 45：Very friendly staff. Great for animal lovers

Review 46：Small family-run hotel in excellent location with very warm and friendly staff.

Review 47：Wifi , is a little iffy.

Review 48：Nice to have a friendly team and Bar on sight. The breakfast were excellent and the landlady is utterly charming.

Review 49：There was a very unpleasant smell from the toilet in our ensuite. The décor was very dated.

Review 50：We had avery good Dinner on our arrival.

Review 51：No internet

Review 52：excellent scrambled eggs on toast

Review 53：Outside hotel a littlebit messi.

Review 54：Nice start of southern upland way. Friendly staff. Good breakfast.

Review 55：no bad experiences

Review 56：great room it appeared to be a manor house pleasant staff great breakfast had fresh fruit

Review 57：Having to walk up all those stairs even though they where beautiful.

Review 58：The building. The staff was friendly and attentive.

Review 59：Friendliness and food

Review 60：Staff very friendly and helpful

Review 61：Very cramped en-suite facility

Review 62：Staff - welcoming, friendly, obliging, helpful. Quiet, secluded location with pleasant views and walks

Review 63：Wifi not working, but hey it's a holiday!

Review 64：Friendly, helpful, and accommodating.

Review 65：The room was very tired. Bathroom extremely basic with grubby mats on floor

Review 66：Location was good. Proprietress friendly.

Review 67：The staff were brilliant and very attentive

Review 68：Very friendly and helpful staff. Beautiful grounds for the children to play in

Review 69：Pleasant location and near to our favourite Indian restaurant. Good breakfast and friendly staff at Heatherlie.

Review 70：Large and spacious. Very clean, and tidy.

Review 71：en-suite was a bit of a tight squeeze

Review 72：staff very friendly, the room was a good size, clean & tidy

Review 73：No Wi-Fi in my room

Review 74：Good food, well stocked bar and great company.

Review 75：Bring an eye mask. Very early morning sun wakened us up with the dawn chorus

Review 76：Parking, food, staff attitude, comfort, town centre only a short walk

Review 77：Victorian house with lots of character

Review 78：Hotel in own private grounds so absolutely no traffic noise Bed very comfortable

Review 79：Friendly proprietors, Building full of character, set in beautiful surroundings. We would definitely stay there again when visiting the area.

Review 80：No outside light at front door

Review 81：The warm welcome from the extremely helpful staff.

Review 82：Nothing.

Review 83：Lovely 'chilled' atmosphere, a beautiful house, great location and very pleasant and amenable people.

Review 84：very nice place Very kind people Great breakfast

Review 85：Very good value family run hotel in a nice quiet location if you are visiting the Borders

Review 86：bathroom was a bit small

Review 87：resturant and food excellent bedoom very comfortable

Review 88：Bathroom was far to small.

Review 89：Warm welcome and friendly staff. Excellent bar food and great breakfast.

Review 90：Extremely helpful staff Good food. a very pleasant place to stay and would wish to return there

Review 91：Very friendly staff. Good value Will stay again in the future

Review 92：Don't be put off by the exterior ,

Review 93：The breakfast The friendliness and helpfulness of Sharon the owner

Review 94：Coped with request for Gluten Free meals without any problems.

Review 95：Good family hotel

Review 96：Location, very pleasant staff, good food reasonably priced, real ales

Review 97：Breakfast served was well below par.

Review 98：Friendly owner, helpful.

Review 99：Ensuite Bathroom was too cramped

Review 100：Good room in quite location, nice bar and food.

Review 101：Good food and friendly staff.

Review 102：That we couldn't stay on!

Review 103：Staff were extremely friendly and helpful especially as unfortunately we needed to leave earlier than planned- couldn't have been nicer.

Review 104：The ensuite bathroom left a bit to be desired.

Review 105：Ideal location. Good standard of cuisine. Staff/owners very friendly and helpful. Relaxed atmosphere.

Review 106：we did not arrive till late but making food late was no problem to mine host and staff, very welcoming and we certainly will be back whenever we are in area, sooner rather than later

Review 107：Nothing to dislike.

Review 108：Excellent location close to town centre, friendly staff. Very good fresh food which was well presented. Very comfortable room with lovely furnishings.

Review 109：It was so quiet at breakfast, we weren't sure if we'd get any despite the note saying we would! Also felt a wee bit formal…maybe a radio playing or something would help make it more relaxing!!

Review 110：It was relaxed, not OTT with the service and just allowed us to do our own thing. It was also nice and quiet. Breakfast was fab.

Review 111：There is nothing that I would care to put in this section.

Review 112：I liked the warmth of the welcome and the warmth of the room! The only meal I had was breakfast and it was very good.

Review 113：Requested a room with a bath but was told no rooms have baths just showers. Need web site updating if this is the case as it stated there were baths in some of the rooms. Hotel was closed when arrived, there was a printed notice on the door stating that it would be open in an hour. A quick telephone call would have been more polite and professional.

Review 114：Breakfast - very filling and plentiful. Need a bit of practice at making coffee. Room cold as window was left open, but only took a little while to heat up after the window was closed. The room was clean and tidy just a bit dated and unkempt.

Review 115：My room could have been a bit cleaner, move furniture now and again to vacuum

Review 116：friendly and helpful couple in charge. Hotel in lovely grounds and quiet location Brilliant breakfast Ample parking Would return

Review 117：We ended up heading out for an evening meal because there wasn't much of a choice on the bar menu.

Review 118：Very surprised with how good this hotel was considering the price we paid I was expecting something near a hostel. But the hotel had a very homely feel. Cooked breakfast set us up for the day would definitely stay here again.

Review 119：Perhaps a smaller sink in the smallish bathroom would make movement a little easier.

Review 120：Wonderful place - fabulous old house with amazing trim. Room was excellent - very comfortable bed. Lots of room. Dinner and breakfast were really great. Hostess wonderful to chat with!

Review 121：Inexperienced and unprofessional staff, needs a lot spent on maintenance ,basic facilities . Might benefit from a Mary Portas visit .

Review 122：Very friendly,welcoming and helpful Management Team . Excellent venue for exploration of the Border Country.

Review 123：Not much. The bathrooms are tiny but adequate.

Review 124：Sharon and Simon who run Heatherlie House Hotel are absolutely charming and it was lovely getting to know them and their children. They do an outstanding job of welcoming you and making you feel like part of their family. It was lovely and a treat for foreigners.