Burlington Hotel

Burlington Hotel descritpion

Overlooking the Leas Promenade and English Channel, The Burlington Hotel features a traditional restaurant and leafy grounds. Set in a historic building, there is also free parking and free Wi-Fi.
The spacious rooms at The Burlington each have a private bathroom and tea and coffee facilities. All rooms have a satellite TV, hairdryer and suit press, and ironing facilities are also available. Some rooms have sea views and luxury jacuzzi baths.
The Bay Tree Bar & Grill Restaurant serves traditional British cuisine and a world wine list. There is also a cozy bar area, offering beverages and snacks, and full English breakfasts are available daily. Burlington Hotel also offers room service and a spacious terrace.
With a peaceful location in central Folkestone, The Burlington Hotel is a 15-minute walk from Folkestone Harbour. The Channel Tunnel Terminal is just 4 miles away and Dover Ferry Terminals can be reached in a 15 minute drive.

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The staff speaks English——Burlington Hotel's staff speaks:Polish,Italian,Hungarian,French,Spanish,English
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Facilities of Burlington Hotel

Outdoors ：Grounds

Pets ：Pets are allowed on request. Charges may apply.

Food & Drink ：Restaurant | Bar | Breakfast in the Room

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free public parking is available on site (reservation is not possible).

Reviews for Burlington Hotel

Review 1：The bathroom was rather cold!

Review 2：Wonderful grand hotel in fabulous location, great architecture, loved the period features, incredible staircase and brilliant breakfast. Some parts of the hotel (lift especially) looked in need of renovation, however our room was 5 star, spacious, completely modernised with large bathroom and very comfortable bed. Highly recommended.

Review 3：Very cold room when we arrived and phone not working. Supplementary electric heater needed all the time and phone not fixed. Booked twin but found a rather short superking bed in room (which was OK fortuitously but would have been better at the now standard 2m length). No apology from staff for obvious inadequacies. Very poor value for money.

Review 4：Re-decorated and spacious room (superior room)

Review 5：We did not take breakfast as it seemed relatively expensive

Review 6：Very large and comfortable room, good value for the price. Friendly and efficient staff. Good facilities.

Review 7：The heating in the bathroom cannot be turned off meaning it heats up the bedroom, was much too hot - the shower didn't regulate properly which meant that the water was also much too hot and we were unable to shower. On checking out there was nobody there so we couldn't let them know about the problem.

Review 8：Nice clean rooms with all you require for a good night.

Review 9：Not enough pillows on the bed to sleep with. Sometimes was to cold.

Review 10：The staff where very friendly and very polite. The hotel was nice and right near the sea which was nice.

Review 11：Cold water in the shower! We had to boil water in a kettle to take a bath. We put a complaint and were moved to another room...that had dirty bed sheets! We asked the staff to give us new ones and they answered they weren't sure they had some. We had to change the sheets ourselves, as nobody felt even slightly embarrassed by the situation.

Review 12：The location.

Review 13：Rooms smelled a bit, would also not recommend getting room service. Overpriced food which isn't that good!!

Review 14：You get what you pay for here, it's cheap and cheerful

Review 15：Good sized, clean room with perfectly adequate facilities for a comfortable and short stay. Reception staff efficient, friendly and helpful. Hotel fabulously located for sea views & a walk on the front - and 5 mins from town shops, banks etc.

Review 16：The soap dispensers in the room were very poor....the one in the bath was empty or not working and the one next to hand basin ended up pouring all over the floor.

Review 17：Lovely position, lovely comfortable rooms and decor. Nice bar and restaurant - which we didn't know was there so a nice surprise. Breakfast good...if a bit expensive.

Review 18：Restaurant decor badly needs update, no single course option for dinner so £20 min spend. Reception staff uninvolved. Could be great with some serious spending and staff training.

Review 19：Dog friendly, room clean modern and comfortable, restaurant staff

Review 20：I didn't have a bad experience - was a bit disappointed I was asked to make up my own bed, but in the end, they done it for me.

Review 21：Quality of food was excellent - Staff extremely helpful and friendly. Grounds were beautiful and love the feel and Britishness of the hotel. Thoroughly enjoyed my stay there.

Review 22：when trying to buy a drink when the tills were closed at the bar I was questioned about room number and told I hadn't been registered(?) and it caused me a little embarrassment :-(

Review 23：the view from bedroom was amazing and the beds were comfortable

Review 24：Food ok but not great. It promised more than it delivered.

Review 25：Good location, price fair. Staff friendly. Excellent refitted bathroom and newly decorated room. Good breakfast.

Review 26：It felt very out of season, the bar was closed not much atmosphere. Breakfast was expensive so we didn't bother and the dining room was like a cave very dark.

Review 27：It was a great building and in a nice spot

Review 28：The location was not as we expected and a little far from town. No seaview even though hotel is not exactly on the Leas. No entertainment in an area that also had no pubs.

Review 29：The room was good, with a modern shower. Good TV also.

Review 30：the kettle didn't work.....room was so hot..no cold water in shower

Review 31：close to sea......shopping was only abt a 15-20 minute walk away....the style of hotel

Review 32：We have had the odd problem but not the end of the world. This time someone had left the radiators on full blast,contractors I think ?? so the room was like a sauna, had to get the duty manager up to the room twice before we managed to convey that we needed a pair of mole-grips to turn off the radiator, got their in the end.

Review 33：We have stayed at this Hotel on a number of occasions. The Hotel itself is slowly being updated to a quite high standard, even though contractors doing the work have need to be better supervised quality work wise. we had a great room very nicely decorated with a brand new en-suite.

Review 34：The room was directly over the events room and they had a wedding on and the music was so load that the bed was vibrating, this continued until 12 midnight. The following morning we went down to book breakfast at 8.00 am only to be told that we couldn't have breakfast until 9.00 am as the restaurant was full because of the wedding party? Totally disgusted with this as we were as much a paying guest as the wedding party. Once we got into breakfast we then has to wait over 5 minutes for fresh eggs and bacon as there was not left in the banmarie. Very bad planning.

Review 35：THe room as lovely as we were upgraded

Review 36：Room was a little on the small side, especially as we had our dog with us.

Review 37：Great location, very close to beach. Hotel was nice and room was clean and well decorated. Although we brought our own dog's bed and bowls with us, it was a nice touch that the hotel provided these as well.

Review 38：Room was too small. The photos of the room, which shown on the website when we made a booking, were completely different from what we've got..

Review 39：Location

Review 40：Breakfast was very poor,especially for £10.95. The cooked breakfast buffet had no eggs when I arrived (about 9) and had to wait along with quite a few other people until they arrived.Sausages were hard as the couple next to me also commented on

Review 41：Staff were very helpful and although rooms were basic (as you would expect for the price) they were more than adequate and immaculately clean.

Review 42：Couldn't turn radiator off in our room much too hot at night. We did let then know when we left.

Review 43：Helpful ness of restaurant staff. refurbishment of bedrooms was lovely and they are working their way through hotel.

Review 44：The hotel was being refurbished and although there was signs no one mentioned this to me before booking or at check in. The bed, although dress spectacular, didn't have a duvet. Just a wool blanket like something off of ww2.

Review 45：Great service, I was checked in quickly and had an upgrade to my room.

Review 46：We only stayed overnight before leaving early for the Eurotunnel so can't really give constructive feedback. On our short experience, I will be happy to come back and stay longer.

Review 47：When asked there was no events at the hotel but on arrival there was a wedding so myself and wife was hugely disappointed as this stay was for our first wedding anniversary, also as we have three children was looking forward to a lie in and at 7:55 the fire alarms went off so not happy

Review 48：Value for money

Review 49：Not a bad experience, but it would have been nice to have been told that the majority of the staff were trainees. Was it some kind of school?

Review 50：A good room.

Review 51：Parking is on road - could not park at hotel even if there was a space because it is really tight Unfortunately stayed on a Saturday night when a wedding was on. Music kept me awake until midnight. Should have been advised prior to making the booking not on arrival

Review 52：My room was very spacious and good facilities overall. Great location

Review 53：Dated/ scruffy interior of hotel, reception and room.

Review 54：Looks very grand from the outside but once inside it is disappointing and in need of much refurbishment- which appears to be ongoing outside. The family bedroom was spacious and clean ( dated) with good bathroom.

Review 55：Location was perfect, I have stayed in quite a lot of places but this was the cleanest, really lovely place to stay, the rooms are being updated, our one was an older one so fixtures was little tired, but still nice and comfortabale, will be going back.

Review 56：Mattress slightly uncomfortable (indent from previous occupants). Did not try breakfast but was expensive at £10.50 per person.

Review 57：Booked a double and twin room. Arrived late and the double was upgraded to a deluxe double. Both rooms were recently refurbished, tastefully decorated and very clean, with plentiful supply of toiletries, tea, coffee, biscuits & kettle. Car park was full but on street parking outside was easy. Quiet location near to Eurotunnel and sea.

Review 58：Beds weren't the most comfortable but were very clean as were the towels.

Review 59：Location was 5 minute walk to the sea. And 8 minute walk to the town. Our bedroom overlooked a beautiful green area.

Review 60：We have used the Burlington over that last few years as a stop over on the outward and return journeys to France. We love it as it is friendly, clean, location is great, pets are well catered for and great outdoor space for walking the dogs. The redecoration is amazing. We will definitely be back.

Review 61：no free wifi at all, had to purchase my own voucher as the hotel had a technical problem with the providers.

Review 62：beautiful location, very clean and comfortable, very safe and cosy

Review 63：some of the staff is rude and they make you feel like u will stay from there own money . some times they don't change the wet towels . shower sink was blocked

Review 64：relaxing and quiet hotel,good wifi speed

Review 65：I have been at the Burlington on several precious occasions and while I can see there has been improvements in the decor i still think they could enhance the whole feel of the hotel if they were to upgrase the lounge/bar area by changing the fireplace to a more authenic looking one for the ageof the building and also change the soft furnishing to something more comfortable..

Review 66：Really liked our bedroom(room5) which seems to have been recently refurbished, elegant and stylish and with everything needed. Furthermore being ground floor and near everything, perfect for my husband who has limited mobility.

Review 67：Not the fault of the Burlington, but there was noise that carried from the bar or a disco at the Grand Hotel two evenings but it stopped at 11.. Other than that incredibly quiet location.

Review 68：Relaxing stay, great location on leas. Room fantastic, very clean and staff were great..

Review 69：The room was very cold. The cold tap was warm. Very low ceiling easy to bang head unless you are very short. No parking available...only a few spaces outside the hotel.

Review 70：Close to the shuttle. Good quality bed. Nice friendly welcome upon entering hotel. Nice and quiet location.

Review 71：Parking was impossible. I am registered disabled and there were cars taking up the marked bays and nothing was done to move them.

Review 72：The location on the Leas

Review 73：Some rooms very dated. Went with my 84 year old mum who uses a wheelchair. The access to the hotel, the lift, the entrance to her room (very dated) and the bathroom were all difficult. Having contacted them ahead of booking it was dissapoonting that it wasn't easy to get mum around.

Review 74：Very clean and friendly helpful staff

Review 75：Nothing

Review 76：I had a newly refurbished room which was extremely comfortable and even luxurious with a modern bathroom including a sturdy handle to enable easy access into the shower from a low-standing bath. I frequently visit Folkestone as my very elderly mother has a house on Sandgate Road so this hotel is perfectly located just off the Leas

Review 77：We wanted to have a meal at the bar but had to wait 45 min because the chef and kitchen staff were too busy in the restaurant. In addition we were told that our meals would not been brought together (we were a group of 6).

Review 78：Proximity to the sea shore. Quiet. Helpful staff.

Review 79：Slightly misleading website. My understanding is that the hotel is right on the cliff front - its actually just behind a building that looks exactly the same. Still only a minute walk from the Leas, but not sure there is anywhere in the building that would give unrestricted sea view - and the sea view is an option when booking.

Review 80：Could do with more parking space, or a warning that parking is limited.

Review 81：Lady at Reception was very friendly and helpful. Our room (family room) was very large and had obviously been a very elegant room in its heyday.

Review 82：Layout of room with the 4 twin beds - difficult to maneuver with two bed ends so close. My twin bed was rock hard... floors were uneven - but it was an old building. Breakfast buffet was expensive.

Review 83：The location and we were able to get a quad room for 3 of us. Nice view of the Grand Hotel from our window.

Review 84：We were travelling with dogs and this is the first time ever that a hotel did something for the pet fee they charge. The dogs had a bed ready and waiting for them as well as a dinner mat & water bowl. Loved the special touch. Location is great. Easy access to the tunnel, amazing sea views for a stroll on the beach and good selection of restaurants within walking distance.

Review 85：Our evening meal in the dark , dingy basement restaurant was appalling. They ran out of bread rolls , didn't have the wine we requested , the starters were revolting and the fish and veg ( for which we waited over half an hour ) virtually inedible. We complained and were credited for one starter and were charged for 2 glasses of wine instead of bottle but meal still cost £44 A disgrace!

Review 86：Room was lovely as was small but cosy and clean Nicely decorated

Review 87：One of the twin beds felt very unsafe. Loose legs but they couldn't be tightened. Floor boards creaked. In need of refurbishment. Would have been quite grand in the 1930s. Limited car parking on site.

Review 88：A very spacious room. Very welcoming staff. Easy to find.

Review 89：Parking was full when we arrived, but we were lucky and found a place nearby on the road. Suggestion: reserve one place close to the entrance that guests can use for a short time, < 10 minutes, just to unload or load the car.

Review 90：We liked to have a view on the garden and to see even the sea! We liked being in a walking distance to the centre. Our rooms (double and triple) were large and nice.

Review 91：There were refurbishment's on-going (mentioned at time of booking) - apart from the smell of paint nothing was disrupted during our stay

Review 92：Helpful staff that accommodated our early check in well and any queries we had. We stayed for one night for a friends wedding in a triple room which was spacious and had excellent views of the sea!

Review 93：Unfortunate encounter with unknown female Events Manager in reception . She was eating crisps and talking to reception member of staff . Gave impression of no style !! Also offhand greeting to me which I chose not to hear . Guests do not appreciate coming second to a bag of crisps.

Review 94：Reception staff very helpful. Sorted out my payment for Dart -charge. Kind and considerate

Review 95：We were near the reception so a little noisy. The hotel looks like its being renovated which it needs as its a bit dated and well worn in some places. Bit pricey considering we breakfast was extra. There isn't anywhere that close to eat apart from a neighbouring hotel.

Review 96：The hotel is a bit outside the main town which we liked as its a lovely walk to Sandgate. Our room was modern and clean. The staff were friendly.

Review 97：loved the room and the location, only thing I personally do not like are plastic undersheets, so I just remade the bed without it, room was warm but a fan was supplied, which made it very comfy x

Review 98：Really lovely hotel. Beautiful building. Perhaps a little dated but it adds to its charm plus the rooms are all being upgraded. Could not complain, we enjoyed our stay.

Review 99：Limited dedicated hotel parking, but reasonable street parking close by.

Review 100：Great location, excellent service, cheerful and efficient staff. Accommodation comfortable and well furnished What's not to like??

Review 101：Plastic bath was very slippery and hard to get out of. Would suggest a non-slip mat.

Review 102：Spotless room and very good breakfast. Very friendly helpful service.

Review 103：We didn't dare venture to breakfast as the breakfast room was dark and depressing and nothing displayed (plus it was expensive) so we went a few doors down to the Grand which was great. Bathroom shabby.

Review 104：Position. Big room.

Review 105：Lovely spacious room on floor 3, that can easily take four adults to sleep. Enjoyed the coffee and shortbread available in the room. Lovely garden view. Will go earlier next time as there is a beautiful long promenade with stunning sea views for walking

Review 106：Not being informed of a wedding that had been on the saturday night, Disco went on to midnight.Guests carried on partying till early hours Reception staff was not interested when we spoke to them and stated that other paying guests would have liked to be able to sleep. Breakfast was expensive and poor

Review 107：The shower in the newly refurbished bathroom was stuck on very hot and was unusable, other minor snagging with lighting in new bathroom.

Review 108：Well appointed rooms with coffee/tea making, and complementary bathroom products. Clean and comfortable.

Review 109：Hotel is dated but well maintained. May appeal more to visitors who want 'history' and traditional England rather than those who want cheap, cheerful, modern accommodation. I would stay here again.

Review 110：Breakfast was ok but I did not think was worth £10.50

Review 111：Really good location with lots of free parking in the surrounding area. Room was really clean with an excellent shower and the bed was very comfortable. So pleased I chose this hotel compared to some of the cheaper alternatives...

Review 112：For the price of the room I would of expected the breakfast to be included. The dinning area was also very hot

Review 113：We had a lovely room with a sea view. Which was a nice size. The location is Nice and quite. The staff where friendly

Review 114：Shame the toilet didn't work in the first room we were given, however, the staff did find us another room quite quickly.

Review 115：Very large rooms with good size bathroom, comfortable beds, great bed linen and towels.

Review 116：the room was not what the pictures showed on the internet and the breakfast was no good at all

Review 117：we liked the big room we had but none of the facilities were good

Review 118：Having to stand over toaster in the morning to prevent toast burning (no pop-up or rotation) Small point I know, but this affected ALL guests EVERY morning!! Must be an on-going problem (especially when busy)

Review 119：Excellent location. Allocated newly refurbished room. Delightful experience.

Review 120：Very slow room service, also private party with extremely loud music until midnight, could not sleep until this finished

Review 121：Beautiful Room, very well decorated

Review 122：On our arrival a party was in full swing and was not informed there would be load music till past 12 midnight which made it impossible to get to sleep. Would have liked to have been informed when I called on the wednesday to confirm my room choice.

Review 123：Room was good - staff helpful

Review 124：Could turn off scorching hot towel rail despite asking reception. This overheated room and we needed to keep the window open all night.

Review 125：Good location and a great room

Review 126：The hotel was a bit dated and dowdy in parts - but think the hotel is currently being renovated. So this should improve.

Review 127：The staff were excellent and could'nt do enough for us.

Review 128：Steep entrance steps to hotel especially when carrying luggage Late Victorian /Edwardian ambiance At times not particularly warm Steps down into restaurant were dangerous

Review 129：Location excellent Refurbished bedroom & bathroom was tastefully done

Review 130：the bar seemed to have odd opening times/be used for private functions without much information on when it would be open.

Review 131：Helpful staff, nice location, interesting old building.

Review 132：The only negative side was that renovation was underway and the staircase had unfinished walls but that was no problem since it was such a short stay.

Review 133：If you're looking for a cheap overnight stay but somewhere with a bit more class and character then this hotel does the trick. Staff were fine, the place was hosting a loud wedding but we could not hear that from our room, the bedroom and bathroom were clean and tidy, the beds were comfy and the room itself, while nothing special, was pleasing to the eye.

Review 134：Breakfast on the first day was excellent and seemed overstaffed. The next day not much choice of breakfast and a shortage of staff. But overall a nice hotel and we enjoyed our stay.

Review 135：We had a lovely refurbished room.

Review 136：Couldn't get my booked room the reception send me before to a dirty room and then try to give me a smaller room that the one I payed for without offer. Any rerefund and all of that keep me and my pregnant wife for more than two hours waiting at the desk. We will never come back

Review 137：The only thing I enjoy it was a parking space

Review 138：Breakfast nice but a bit expensive.

Review 139：Very helpful and friendly staff, comfortable clean room. Beautiful sea view from our room and very close to the costal park.

The Fine Print

Please note that the hotel currently has some scaffolding erected on one side of the building. There is an ongoing refurbishment program being carried out throughout the hotel. However, the work is isolated to certain sections of the hotels to minimize any potential disruptions.