The Southcliff Hotel

The Southcliff Hotel descritpion

Overlooking the English Channel, The Southcliff Hotel is on The Leas Promenade and only a 1-minute walk from the Leas Cliff Hall venue. The hotel is a 10-minute drive from the Channel Tunnel Terminal and has free Wi-Fi in public areas, a stylish bar and wonderful views.
The bedrooms each have tea/coffee facilities, a private bathroom with free toiletries, and a TV. Ironing facilities are available upon request. Some have sea views or private balconies.
The Office Bar and Restaurant hosts frequent live music.
Just a 20-minute drive from Dover Ferry and Cruise Terminals, the Southcliff Hotel is a short walk from Folkestone’s sandy beach. Folkestone Harbour is a 10-minute walk away, and the Folkestone Central Train Station is just half a mile away.

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Facilities of The Southcliff Hotel

Outdoors ：Terrace

Pets ：Pets are not allowed.

Activities ：Pool Table | Beachfront

Food & Drink ：Bar

Internet ：Free!WiFi is available in public areas and is free of charge.

Parking ：Public parking is available at a location nearby (reservation is not needed) and costs GBP 3 per day.

Services ：24-Hour Front Desk | Baggage Storage | Daily Housekeeping | Meeting/Banquet Facilities | Fax/Photocopying

General ：Non-smoking Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private) | Designated Smoking Area

Reviews for The Southcliff Hotel

Review 1：Bed and mattress has seen better days,bathroom sink was so small you couldn't fill the kettle. It was OK for what we paid.

Review 2：Breakfast was excellent

Review 3：Nothing.

Review 4：Great location. Ease of booking and check in. Huge bed hot shower clean room and such a reasonable price. Will be staying again next time im in the area.

Review 5：no real problems ,but not accesable entrance usable by wheel chairs ,i,m disabled my self ,but was mobile enough using lift

Review 6：right in town ,wonderful beach outside hotel,cheap affordable room with a very good breakfast ,cooked perfectly,wi fi on lower floors and main reception area ,free coffee too..free disabled parking with in 25 yards hotel,just post your blue badge in car

Review 7：Bath water took fifteen minutes of running before it was hot,but fine after that

Review 8：Excellent location and fantastic value for money, very helpful polite staff.

Review 9：My only disappointment upon arrival was to find that I had not been allocated a sea facing room as requested, but thankfully this was soon rectified by the reception staff, and the rest of my stay was very pleasant.

Review 10：Late breakfast buffet till 13.00 on New Years day was very well received.

Review 11：The hotel itself was horrible looking and the smell inside reminded me to a ghost house. As I walked on the corridor to my room the floor was making noise under my feet. The windows in the room were very hard to open so I could not refresh the air inside. Bathroom made with wooden floor again making noise, no shower tube, bath was dirty, no way to sit in it. Constant noise from under the bath. Furnitures were super old. Felt like in a ghost castle. I could not wait to leave the place.

Review 12：it was close to centre

Review 13：Lack of on-site parking facilities was a problem. The hotel building was impressive from the outside but the interior let it down - in need of refurbishment and modernisation. Had a slightly faded charm to it I guess.

Review 14：All the staff were friendly and helpful. The breakfast was all cooked to order and very tasty. Bed was large and comfortable.

Review 15：We had to have twin beds because of the availability and price but my husband's bed creaked when he kept turning. Did mention it on the survey form.

Review 16：The quietness of the room.

Review 17：Something in the locked up room next to us was really really noisy all night. When we arrived we were sent to a room that hadn't been cleaned at all, someone's jeans on the floor, bed in a heap, blood in the bathroom... We got our room changed and then it was very noisy. It's a real shame because we have stayed here before and not really had any problems.

Review 18：The layout of the room was very spacious with stairs going down from bathroom to bedroom. It was clean.

Review 19：Had to change rooms as window didn't close properly but staff couldn't be more helpful

Review 20：You pay for what you get. It was clean, cheap and cheerful

Review 21：Bed needs replacing as very uncomfortable. Telly to small.

Review 22：Breakfast was nice,bit pricey. Room was nice size. The view is amazing sitting on the balcony. Friendly staff. Very close to shops.

Review 23：Although no wifi throughout the property it was there in the reception area. No plugs near the bed.

Review 24：Really can not complain for £25, wonderful locations was at the front of the property so had sea view.

Review 25：The place was clean but like something from a 1930's B movie. There is no sound-proofing so you could here other televisions, people clog dancing on the floor abovr and doors slamming all night. The cooked breakfast was sparse to say the least! We were told there was parking but not true, buy a council permit and park on the street. This is not really a a hotel it is a boarding house pretending to be a hotel. How on earth it got 2 AA stars is beyond me. I have been booking rooms with you for years and this has been, by far, the most disappointing.

Review 26：The position and the staff

Review 27：The mattresses on the beds were in need of replacing. Lampshade was very worn around the top rim. Unable to turn the radiator off at night.

Review 28：The staff were welcoming, helpful and worked hard to make guests feel at home. Breakfast was excellent, a wide range of food. Decorated for the festive season

Review 29：Stayed in two rooms first couldn't sleep due to noise from entertainment second woke up with water dripping on face due to roof leaking during rain

Review 30：We had no hot water. Complained at checkout & left email address as no management there. No contact from hotel.

Review 31：Close enough to centre. Easy to find.

Review 32：The hotel was in need of some updating. The room was cold as the radiator was off and the when I ran a bath the water was only hand hot so I did not have the enjoyable long hot bath I had been looking forward to.

Review 33：If all you want is a cheap place to stay for a night then it will do.

Review 34：Parking is on road and availability is poor but that is in keeping with all hotels in this area.

Review 35：The accommodation was well appointed, the staff friendly and helpful creating a comfortable homely atmosphere.

Review 36：The decor needs updating

Review 37：We have stayed here twice now and will continue to stay here in the future,we are always made to feel welcome and it is spotlessly clean.

Review 38：we had no hot water ALL weekend in the two rooms we stayed in the life did not work for a few hours on the Sunday morning my girl friends mother had to walk down 3 floors with a walking frame plus parking is shocking

Review 39：close to town and euro tunnel

Review 40：Shower bracket broken and the loo roll to thin.

Review 41：Friendly staff, comfortable room and a good breakfast. Great for a stopover for a show at the Leas Cliff. The beer is goods and value for your money Our third time and we will return. Thanks. David and Shaz.

Review 42：Not there long enough to find anything to complain of.

Review 43：Excellent staff and service . Perfect location for our purpose to catch an early morning Eurotunnel train .

Review 44：Ask for a room at the front of the hotels as the rooms overlooking the car park are very poor

Review 45：You get what you pay for but a reasonable clean hotel with a comfortable room.

Review 46：I'd suggest adding bedside plugs for laptops etc as the only available ones were too far away. The bathroom was on the small side and as others have mentioned the rooms are very stuffy. I had the window open the whole time. The breakfast room being in the basement was a shame given the fab views available.

Review 47：The room was huge compared to others I've stayed in and had a fantastic view over the Leas and English Channel. Within easy reach of the town center, restaurants, cafes, station and (with a bit of a steep descent) harbour.

Review 48：The whole place was a little too warm for my taste.

Review 49：The hotel is in an excellent location overlooking the Leas Cliff and a stones throw from the Leas Cliff Hall. All of the staff we met were very friendly and helpful. An excellent breakfast was included.

Review 50：the room was far too hot, the top of the tap was falling off. the parking is a problem if you arrive late like we did. The lift was not working properly, which they know about but had not bothered to fix!

Review 51：Fire alarm went off in the night waking us up, we had a complimentary 2 hour check out, after informing reception and the cleaner of this, the cleaner still just came walking into our room 2 hours before we were due to check out. Very unfortunate.

Review 52：Can be noisy on weekend nights, but managed to sleep.

Review 53：Room with a view was lovely. Thought the lift was great. Total guess work which floor you would get ? But got there in end. Breakfast was good. Sfaff helpful and approachable. Room clean and warm. Short walk into folkstone centre.

Review 54：the tv was hanging off the wall no drinking facilities, ceiling hanging down, mastic filler all around the coving, shower not working properly and cold, security on the room door not working so anyone could get in the room, a very bad place to stay I would never recommend this hotel to anyone, no good for disabled people as stairs and a lift where you cannot get anything in.

Review 55：the location as near the sea

Review 56：working lifts but I think you would struggle with a pushchair/wheelchair, using a walking frame could be problematic if needing a carer in lift too. the hotel just needs a décor update as a tiny bit tired, but all facilities worked

Review 57：Staff friendly and helpful, accommodation was clean, it has ensuite and tea making facility in our rooms, tv had lots of channels to choose from, didn't hear outside noise. comfortable bed.

Review 58：I found worms in the towels provided, which was really disgusting. Breakfast was not worth that 7.5 pounds at all. I could have more and better with less money just nearby.

Review 59：The location of this hotel is wonderful, right facing the sea of Folkestone. The sea was magnificently beautiful. It's not far from the heritage coast as well.

Review 60：Hard bed. Tiny en-suite. Noise from creaking floorboards in above room.

Review 61：Location, quiet at night, warm, view of sea, small veranda with chairs, bar, extra, low price, extra pillows in cupboard.

Review 62：Brilliant value for money. Right on the cliffs facing the sea. Rooms are clean and basically decorated, facilities all present if not esthetically pleasing. Cannot fault this hotel for what it provides, how it provides and where it provides the services it does. We always try to use this hotel for pre or apres France trips.

Review 63：Found a used cotton bud on the floor and the shower was very slow, got a parking fine after parking outside for 5 mins as no parking nearby and my partner is pregnant and did not want to walk 100's of yards to get to the hotel

Review 64：The sea view and its location, right on the Leas overlooking the channel and close to the town centre

Review 65：Toast wasn't toasted enough, even when I asked for it to be toasted more it was still'floppy & anemic'

Review 66：Very comfortable, clean. Like being in a 70's time warp.. But I quite like that quirk!

Review 67：Unfortunately, the shower did not produce any hot water on the second morning of my stay.

Review 68：The staff were very friendly and helpful. The location of the hotel was excellent. The breakfast choice was good for the price. Excellent value for money.

Review 69：The room was advertised at 56% reduction. It was a shabby, drab, stuffy attic room which I think must have been used as satff accommodation in the past. Blankets on bed had seen better days. It was not a room we wanted to spend time in. We were out for most of the afternoon and evening and returned only to sleep. Very disappointing.

Review 70：Stunning views and excellent location, on seafront and just a couple of minutes from town centre.

Review 71：Staff knocked a couple of times in the morning about house keeping when we were leaving that day anyway.

Review 72：beds were comfortable and rooms were very spacious.

Review 73：Only tiny minors.... Would like a plug next to one of the mirrors to straighten my hair properly, the water could go just a little hotter as it only went so warm understandably because the hotel is so cheap but would like a little hotter bath, could do with some little things of uht milk as the whiteners didn't do the job too well. But for the price it was worth it.

Review 74：I liked how big the room was, very spacious. It was clean. I liked the spare pillows. I liked that check out was 10.30 which is later then most. I emailed for a room with bath which I got which was very good.

Review 75：A bit dated and basic but reflected in the price.

Review 76：Perfectly located for the Lead Cliff Hall. Great value for money and friendly staff. Great sea view too!

Review 77：Only one member of staff on. We were waiting 20 mins before getting booked in as the ne person was serving at a very busy bar. Rooms very basic. Registered disable and struggle with stairs. Lifts to rooms but nothing to the breakfast room.

Review 78：The property was rough.The room was little better. Parking was very poor, we ended up two streets away.

Review 79：The staff were good. The breakfast was better than we expected

Review 80：Very handy if going go Leas cliff hall for a show. A lovely Victorian hotel with fantastic sea views. No evening meal menu, but plentyof of places nearby. Good breakfast though.

Review 81：Very old fashioned and tired decor and sometimes in need of repair.shower not working and was moved to another room but lost view, from sea to car park at back .Need to include a hot veggie full English breakfast.

Review 82：Location and extremely value for money

Review 83：The furniture was a bit shabby, and the inside and outside would benefit from a fresh coat of paint.

Review 84：Great location, staff were courteous, friendly and helpful. Rooms very clean, with crisp fresh sheets and towels, lovely breakfast.

Review 85：Unbelievably poor standard in facilities. Out of the 3 nights spent plus a baby endured 2 nights without heating in the room although we complained several times to reception on different occasions to different staff members. Staff did not change our bedsheet which was heavily soiled all over but left it on bed and covered with blanket we return to the room late to discover staff refused to change bed sheet and had to request new one late into the night. Staff did not bother so we had to put new sheet on bed ourselves. Towels which were visible used and dirty were not replaced by staff and left in the room. Lifts was small and probably an old fashioned 14th century lift and needs modern lift replacement. Bathroom was as dirty and uncomfortable as you can imagine.

Review 86：Location and breakfast were the only good bits.

Review 87：The shower was very hard to use if you are slightly taller than average.

Review 88：We arrived very late (1 am) but had no problems checking in. The hotel is located close to the tunnel terminal.

Review 89：nothing bad to mention ... Oh... the hot milk was not hot, just warm... Sooo important, no?

Review 90：Location perfect at the boulevard. Friendly Staff, at reception as well as with breakfast. Good value for a decent price.

Review 91：I walk with a stick, so I would have appreciated a sloping ramp up to the front door.

Review 92：The staff were very friendly and helpful. It was good to have a lounge on the ground floor . The choice of eggs at breakfast . The sea view in my room.

Review 93：The hotel is very tatty, dark and run down. The bedroom was in need of a complete makeover, as was the en suite shower room. I let the shower run for a long time and tried all settings but it did not heat up. I reported this when I checked out and they apologised and said the repair man would look at it, but I was not offered any money back.

Review 94：The hotel is in a lovely position on the seafront, and my room had a sea view and a shared balcony overlooking the beach.

Review 95：No hot water on arrival but think that this was a temporary glitch. Hot water was available in the morning, however.

Review 96：Location and value. A sea view from our room and a very good breakfast. You cannot get better than that.

Review 97：Hard to find a parking space. Our room was clearly mouldy in the hallway and bedroom and had an odd smell. Plumbing in bathroom was mouldy too. Plaster work fell off the wall. The shower was OK but broken (entire bathroom was wet). The breakfast was OK but the restaurant itself had a sad vibe. And no wifi is not of this time.

Review 98：Friendly and helpful staff. The bed was good.

Review 99：Bathroom could have been better. Shower facility not good. Decor a little weary but you get what you pay for.

Review 100：Location was good, provided good walking area for the elderly. Near to the shops. Clean and comfortable bed.

Review 101：They took full payment before we arrived They took payment from my cardthe day after we left without permission for parking even though we hadalready paid for that through Booking.com This is an on going problemthey insist Booking.com have got it wrong. Girl on reception rolled hereyes when we requested an iron and ironing board on her smoke break (wedidn't know it was her break) Breakfast was naff !!!!!

Review 102：The location, we went to see a show at The Leas....30 Second walkup the road.

Review 103：We booked the double room online , we are a gay couple but when we checked in the receptionist continually asked us over and over if the double room was what we wanted . He seemed to have a problem . The room had at some point been partitioned into two rooms and the soundproofing was appalling . We could hear every word the guest in the next room was saying ( he had a very long and loud telephone conversation late at night ) . In the morning we didn't need to switch on the television , we could hear BBC Breakfast load and clear through the wall .We could hear every footstep that the guest in the room above us made on the creaking floorboards . The standard of interior decoration in the room was really dreadful , paint peeling from the ceiling , grubby carpet , red bedspread with terracotta/orange walls and pink bath, pink toilet and a white washbasin with large holes in the tiles where it had obviously been replaced . The room looked as if it hadn't been decorated in ten years . But it had a beautiful view from the window to the sea . The bed was very noisy and creaked with every movement. It could be easily improved with a couple of tins of paint with a more neutral colour scheme ,

Review 104：The hotel looks over The Leas and the English Channel , so the rooms with a sea view are worth paying extra for at the front of the hotel . The waitresses at breakfast were friendly , helpful and efficient , the English breakfast arrived very quickly . This is a good location if you are wanting to walk along The Leas and be close to the sea , there are gardens and a footpath to beach nearby , it's a pleasant area with restaurants nearby .

Review 105：No car park is the only down issue here. there is only a 3 hour parking in front of the hotel. We did find a car park about 100 yards away for £3, and it was secured at night. would of liked disabled parking closer.

Review 106：Location of this hotel is very good, close to shops/ sea front and eateries

Review 107：Over all hotel very dated and needs up dating.Horrible 2 x full ashtrays of cigarette ends on tables outside the front entrance.

Review 108：Staff friendly and efficent

Review 109：It's quite dated you get what you pay for. Wood chip paper etc. Ok for a stop over

Review 110：Handy location near the euro tunnel. Was comfortable and clean in thr bedroom

Review 111：The shower room was very small and the floor uneven with raised patches.in the room we had. Overall the building is tired and needs some TLC.

Review 112：The location is superb and the sea view and balcony is worth paying extra for.

Review 113：Nothing

Review 114：The sea view location is fantastic and parking very convenient. This type of hotel archtecture should be preserved for ever ! Compliments to the super staff.

Review 115：The communal parts are rather tatty, with lots of confusing doors and corridors.

Review 116：I enjoyed the sea view, and the room was large and well equipped. The cooked breakfast was also good.

Review 117：The hotel, like most of Folkestone seems stuck in a 100-year time warp. That could actually be positive in some ways, but the hotel does need a bit of renovation.

Review 118：The breakfast. The value for money.

Review 119：The hotel lets its self down a bit because of the fertilities within the rooms and hotels. The hotel is a little dated and in the rooms especially. The flooring was coming up in the bathroom and just lacked a nice Finnish to the flooring and the overall look of the room. The bed was comfortable and clean and the staff really did all they could to make you feel at home. No wifi.

Review 120：The location was second two none and the view was to die for.

Review 121：Room was only surface clean and needed a lot of work done on the maintenance.

Review 122：Good view from room.Breakfast was acceptable for price paid.Parking was easy and reasonable.

Review 123：Decor very old, hotel needs updating which is a shame. Bathroom was past its best but was ok. Whole hotel is a little past its best.

Review 124：Location very near town, great sea view, bed comfortable and room very clean. Very good value for money. Staff very polite and friendly. Ideal for one nighjt stay.

Review 125：booking was room only breakfast was £7-50p as a coach party was at the hotel an evening meal was available for £10-00p for 3 courses better value than the breakfast.

Review 126：Had to swap rooms due to a leak, move done quickly staff very sorry that I had been inconvenienced.

Review 127：Bin in the bathroom wasn't emptied, the receptionist seemed rushed off her feet, as a result service was slow.

Review 128：Nice hotel on the sea front, room warm and tidy.

Review 129：Hotel is very dated and in need of a full refurbishment, shower roommore like a corridor, lift slow and jerky, carpets worn, doors don'tshut properly, bed uncomfortable. We had room 331, we paid £65, £30 morethan advertised outside, but only worth about £20. Booked breakfast butdidn't try because God knows what they would have served.

Review 130：Location

Review 131：The hotel is very, very dated and on the scruffy side. We do understand that it would take thousands & thousands of pounds to bring the hotel up to date as it is a large property. The breakfast team were all very friendly but the fried breakfast left a bit to be desired; what are the sausages made of?? I had the scrambled egg on toast and it was good. All staff were friendly.

Review 132：The location was excellent

Review 133：The bed was really uncomfortable. The decor dated and the condition of the hotel was overall very poor... pretty dirty in our room. found an old cake wrapper under the dressing table.. Really needs attention.

Review 134：The staff in the breakfast room were very polite and efficient. the reception staff were also polite. The breakfast was ok but why no mushrooms on an english breakfast? Tomatoes barely saw a grill or a pan but after asking for bacon to be well done on second day it was..

Review 135：Carpet. Wall paint very tired. The door onto the balcony was a little awkward as gave no security as anyone other rooms from hotel could walk in.

Review 136：Great location

Review 137：I had a discussion about this, but the whole hotel is run down, out of date and it could be beautiful.....but they are trying and as money becomes available they are doing it up room by room, I would stay there again, because rarely do you find such helpfulness and politeness, but I would ask for one of the upgraded rooms.

Review 138：Loved that it was right on the beach front. The staff were very friendly, human and obliging. And they give free coffee and music. Very clean. Staff were exceptional

Review 139：Location was good. Breakfast was more than adequate. While the lift was small and slow, the bed was a little hard, the overall experience was better than expected. Would stay there again.

Review 140：Building is very tired, and very disappointing. Not somewhere I would want to spend several nights (unless on a very tight budget) but perfectly fine for an overnight stop to get an early ferry crossing.

Review 141：Friendly, comfortable and well positioned hotel. On road parking felt safe, and was free overnight.

Review 142：State of room(324),carpet, bed etc. It was very old and tatty. It wouldn't look out of place in the very worst council house you could think of.

Review 143：Location and view

The Fine Print

The hotel will be redecorating their reception area from 11 January 2016, with any drilling/sanding being done between 09:30 and 17:00 weekdays. The hotel will remain open during this time and try to minimise any disruptionPlease note: There are several steps to the main entrance of the property, and unfortunately the lift to the rooms doesn't fit a full size wheelchair.Please note that The Southcliff does not operate its own car park. Parking is on street and a guest permit costs GBP 2 per day valid from 12:00 to 12:00 the following day is available from reception. The issue of a parking permit does not guarantee the availability of a parking space.Cash is not accepted.The public bar has music playing at weekends until 00:30. Balcony rooms may hear these eventsThere will be no parking charges on 5, 12, 19 and 25 December 2015. Pay and display charges will remain the same for all other dates (including 1 January 2016).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.A security deposit of GBP 20 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.The property will be undergoing renovations from Mon, Jan 11, 2016 until Fri, Feb 05, 2016. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.