The Savoy

The Savoy descritpion

Originally opened in 1889, the world-famous Savoy Hotel is on the banks of the Thames and less than a 5-minute walk from The British Museum and The Royal Opera House. The hotel was once visited by the likes of Sir Winston Churchill, Frank Sinatra and Katherine Hepburn.
Perfectly located in heart of the exciting city of London, The Savoy is only a 5-minute walk from Covent Garden, the hotel is just a 20-minute ride by public transportation from the ultimate designer shopping destinations of Knightsbridge and Mayfair.
With elegant marble bathrooms, The Savoy’s 195 guest rooms and 73 suites are decorated in either Edwardian or Art Deco style, blending comfort and elegance with discreet technology. Many rooms afford breath-taking views of the Thames River.
At The Savoy there is some of the London’s best-known restaurants and bars. Kaspar’s Seafood Bar and Grill, Gordon Ramsay’s Savoy Grill and the British institution Simpson’s-In-The-Strand. Take Afternoon Tea in the Thames Foyer, then move to the American Bar (widely regarded as one of the world’s best hotel bars) for a classic cocktail, or enjoy a character cocktail in the theatrical Beaufort Bar.
Westminster is a great choice for travelers interested in Shopping, Parks and Theater.

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Facilities of The Savoy

Pets ：Pets are allowed on request. Charges may apply.

Food & Drink ：Restaurant | Bar | Breakfast in the Room | Restaurant with Dining Menu | Special Diet Meals (upon request)

Internet ：WiFi is available in all areas and costs GBP 9.99 per 24 hours.

Parking ：Private parking is available on site (reservation is not needed) and costs GBP 50 per day.

Reviews for The Savoy

Review 1：There was absolutely nothing I didn't like.

Review 2：The attention to detail and every guest made very welcome with every need catered for. The entire staff from doorman to chambermaid were most helpful and attentive thus making sure our stay was both relaxing and enjoyable. The Savoy is a luxurious, peaceful haven where you can escape the hurly burly of everyday life. Absolutely fantastic in every way.

Review 3：none

Review 4：i really liked my stay at the savoy staff was excelent and really looked after us eseiciely subash the night person 10 out of 10 a shining example empolee went out of his way to make sure my stay was the perfict experiance

Review 5：Nothing

Review 6：The staff were so professional, personable and clearly proud to work at the hotel. We were made to feel so welcome and the New Year Eve celebrations were fantastic.

Review 7：The hotel is a little out of step with the rest of the world re the provision of wifi. At such a fabulous place, wifi should be available in abundance to all guests without having to go through any rigmarole. After our journey, was looking forward to a cup of tea in our room but no kettle or facilities. (I'm capable of making a cup of tea, I don't need you to bring it to me).

Review 8：Everything is just beautiful about the place. A fantastic treat. The most comfortable bed we have ever slept in.

Review 9：Nothing at all!

Review 10：Perfect from the moment you pull up to the front of the hotel off The Strand. Lovely welcome and service at every opportunity. Friendly, not casual or stuffy - they must have the best training programme. Great food (lunch) sumptuous room and stunning public areas. Nothing to dislike!

Review 11：Meals were unbelievably expensive for what they were. Room was ok but again not much room for clothes. A gap round the door let some light in during the night. No free wifi. Bought a teapot (£300!) which was heavily dented!! Got a replacement with complementary chocolates. Sauna area was very small especially considering the price of mothe hotel and compared to what one would have as standard in Germany/ the Alps.

Review 12：Staff were Generally very helpful. Hotel was beautiful. Beaufort bar and very stylish American Bar (except for the weird 70s airport carpet) Staff were very nice dealing with a two year old. Nice swimming pool.

Review 13：1. Dietary issues were not dealt with correctly. 2. Breakfast order was incorrect. 3. Afternoon tea was very average quality. 4. Breakfast quality was average quality.

Review 14：Attention to detail regarding furniture, decor and cleanliness.

Review 15：We stayed here to celebrate our 25th wedding anniversary We have stayed in hundreds of hotels throughout our travels, the Savoy felt like home. All the staff was amazing but Daniel from the restaurant was Fabulous. Well done young man!! If you want something special, take it from me you won't be disappointed.

Review 16：Nothing - it was a superb stay

Review 17：For us the staff made the trip. So welcoming and professional on every single occasion - even when we had not booked for tea they accommodated us and our extended family. Nothing seemed like too much effort and I have never checked in/out sitting down in a comfortable armchair whilst the staff arranged everything. It has the oldest lift in any hotel in the world and has a great history.

Review 18：Noisy room. (538) Sounded like shifting dust bins frequently through the night.Fire alarm went off 10 am for a few minutes Friday morning. No warning or explanation. Assume it was a test. Unsolicited phone call asking if I was ill and needed a Doctor!

Review 19：Big room,high ceilings, comfortable bed, accurate room service with good food and presentation. Friendly and helpful staff. 1pm check out requested and agreed, much appreciated. Prompt concierge re luggage handling.

Review 20：Hi only things we didn't like is room is not ready on arrival. They gave room key after 2 hours of arrival time which is 2 pm . So that means that we got room key on and around 4.30 pm . With the small kids it bit difficult to wait so long. Thanks

Review 21：Bad luck with roadworks just outside our window. A bit too noisy from traffic from Embankment

Review 22：The service, the food, decoration in the lobby and restaurants - just excellent. Great riverview Junior Suite

Review 23：long delays each time we wanted to talk to someone on the phone, or get something brought to the room - pillow and bill arrival was messed up - you though we were another party wrong car type added to the valet ticket checkout was messed up having stayed with you before and been totally impressed, we were disappointed. As a consequence i am cancelling a 6 night stay at the Fairmont in San Francisco

Review 24：The service/waiters/waitresses tried to rush us, but we slowed them down. The breakfast was expensive.

Review 25：The hotel staff were exemplary The food at the Savoy Grill was cooked to perfection. The whole experience overall was absolutely brilliant.

Review 26：There was nothing we didn't like about our stay at the Savoy.

Review 27：The Savoy is an amazing and elegant hotel. The staff were fantastic, incredibly courteous, polite and helpful. Every member of staff made us feel as if we were the only customers in the hotel thanks to their attentiveness.

Review 28：Having bottles of water delivered to my room at 10.15pm after I had retired(already dealt with very politely and satisfactorily).

Review 29：The comfort,great service and general ambience.

Review 30：Wifi in the room did'nt work properly. Shower should be modernized. Breakfast buffet would be welcome.

Review 31：Good Concierge Service. Nice Fitness/pool area.

Review 32：I didn't like the fact that there was no tea/coffee making facilities in the room and also we had a light snack and the chips were dry

Review 33：Staff were fantastic couldn't do enough for you

Review 34：i mean come on it's the Savoy... What is there not to like?! We were offered a discounted upgrade when we arrived which we took advantage of and had an amazing suite overlooking the river with butler service. The staff are incredible and made us feel special the whole stay, a little birthday cake for my partners birthday was a lovely touch and really appreciated.

Review 35：Nothing.

Review 36：The quality of peacefulness coupled with the friendly observation which enabled the staff to anticipate our every need.We experienced a great sense of well being reflecting the care we enjoyed in every aspect of our stay

Review 37：charging a daily rate for Internet access is now a little dated when so many hotels with much cheaper room rates include free Wi Fi as standard.

Review 38：Fantastic views, great location tasteful decor, and attentive staff.

Review 39：Pool's temperature was a bit high in our taste.

Review 40：I really enjoyed the attitude of the staff, even though we arrived wet from the rain and not in best outfit we were treated really nicely. Your doormen are fantastic! We enjoyed the breakfast and the way special diets were taken into consideration.

Review 41：The staff who greeted you at the bars were a little snooty and seemed to be doing you a great favour by finding you a table despite many being free.

Review 42：Location was perfect for Covent Garden and going to the theatre. Beautiful suite overlooking the courtyard. Reception staff very helpful and accommodating.

Review 43：We came to this hotel for our Honeymoon. I made several calls and emails to ensure that the hotel was aware of this. Nothing however had been arranged initially to make this trip special.

Review 44：One of the front office Manager Saurabh, saved our stay at the hotel after a complaint to him.

Review 45：£6 for a glass of orange juice - but I suppose that's what you expect in one of the worlds most famous hotels

Review 46：Very attentive discrete staff. Beautiful building. Delicious food and amazing cocktails. Loved the history of the place

Review 47：at some point i was running late - only had 10 quid and wanted 3 quid to tip the doorman when i got into my taxi. i asked the receptionist to give me three pounds and to put it on my bill. he gave me a story about it not being hotel policy to give clients cash advances . at 650 quid a night , if you cannot accommodate a client for 3 pounds with a charge then there is something wrong either with the receptionist or with the hotel policy. i explained to the guy that this really made me feel not at home and that keeping clients really meant that u made clients feel at home - he was not interested. i waited for the colleague who was also not perturbed by my story - to bring change for my banknote from some other place in the hotel. i find it crazy that you keep a client waiting who tells u he is late because u dont want to give him 3 pounds and charge it to his room. they actually lost a client over 3 quid and besides booking with you i have used other booking engines to stay there - i think i have stayed there at least 3 times in the last 5 months - which is more than 5 rooms as i often travel with other parties. i dont think this would bother them - it would bother me if i owned this hotel . they will not see me again - there is some thing wrong with the mentality of assisting a client and extending hospitality. anyhow we all have our opinions and clearly theirs is different from mine - they will survive without me ( lol ) and ill certainly find other 5 star hotels n london in which to stay.

Review 48：i like most of the staff and the rooms and he general servicing of the rooms

Review 49：At £760 per night for a Jnr Suite I'd have expected my assumption that breakfast was included to be valid.

Review 50：Lovely hotel as expected. Excellent staff, lovely room.

Review 51：The grill kitchen's ventilation (R. Gordon) was broken so half of the hotel and lobby and lifts smellt like you are in a grill chimney. They should close the restaurant until fixed. No sign, no excuses! We had to change our clothes. Bad.

Review 52：Jonathan who assisted us as soon as we arrived was excellent regarding customer service and very friendly. Jonathan made us feel extremely welcome. We also like the extra touches such as water next to the bed and slippers which were provided before we arrived back at the hotel for the evening. We were also able to upgrade to a river view on our arrival. It was my 40th and they made us feel very special.

Review 53：Had to wait over an hour for our room to be available upon 2pm check in.

Review 54：Beautiful suite and facilities. Great customer care. Upgraded room because of delay upon check in.

Review 55：Couldn't fault the hotel.

Review 56：The whole weekend was a fantastic experience. The location, the staff and the hotel where superb. One of those bucket lists of things to do and experience.

Review 57：Marmalade at breakfast. Come on Savoy !...Marmalade needs serious attention...it was like poor quality orange jam ! Who sourced that stuff ?

Review 58：Fantastic service. Stunning hotel. Period decor . Everything in room perfect.

Review 59：Increasing the cost of spa treatments on Saturday; one evening mydaughter & I returned late to the hotel. We were let in and as wewere walking across the lobby to take the elevators to our room, asecurity guard approached and asked us, "are you ladies stayingwith us?" I was taken back before answering "yes, but why doyou ask? Why would we come to a hotel at 2am if we do not livehere?" His response is, "it is just our policy to check."My daughter and I did not appreciate the implication of his questions.Worst he has asked us in the lobby with other security guards present.

Review 60：Food was great. Staff were friendly and polite.

Review 61：As said in other reviews. Hitting you for £9.95 a day for wifi makes the hotel look sad and greedy and undermines everything else they do so well.

Review 62：Just everything you expect from a top class hotel.

Review 63：We met friends who were elderly ladies and physically "challenged". They found the beds too high and the stairs difficult and the showers inaccessible. More should be done for the comfort of aging guests. Early morning traffic noise was unwelcome.

Review 64：The staff were excellent, very helpful, friendly and sociable.

Review 65：I was shocked to see that some guests didn't make an effort with the dress code Jeans and a Huddy not very nice

Review 66：As a young married couple who were on honeymoon the warmth of the staff was excellent and they did us a congratulation chocolate cake which was yummy yummy

Review 67：The fact that a porter came to our room mid afternoon to restock the mini bar with glasses as there weren't any in there. This should have been completed prior to occupation.

Review 68：The fact that all of the staff knew that we were celebrating our wedding anniversary

Review 69：booked a disabled room didn't show on the check in booking.offered one of two rooms to compromise but my husband either had step up to bathroom or unable to get into shower neither really suitable

Review 70：staff excellent couldn't do enough for us

Review 71：We had to wait for our breakfast longer than we should have. I was also brought the wrong breakfast. I was disappointed that the HUGE baths had gone!

Review 72：The comfort and general facilities. The politeness of the staff especially the friendliness of the reception staff.

Review 73：Fantastic customer service from all staff..from concierge, reception, American Bar staff, Kaspars restaurant.Outstanding.My wife's birthday was memorable thanks to these people.

Review 74：Very little room to accommodate client with late checkout

Review 75：The service redeemed my believe in Fairmont ability to deliver 5 star service. The South african team can learn a lot from this team

Review 76：There should have been tea making facilities. Items on breakfast menu eas too expensive I.e. Porridge £9. Per portion.

Review 77：Treatment on arrival was very welcoming.

Review 78：Room 747 was poor for a King size lux room. There was no walk in shower very close to the lift shaft which made a hell of a din when being used, we could not sleep.

Review 79：We like just about everything staff, food,location entertainment etc.room

Review 80：Our luggage was lost for about an hour. Asked for no turn down service but still received. Bath robes like sand paper. Considering cost room was small and lack of seating if dining in room.

Review 81：The decor of the room wasn't to our taste but very spacious and our toddler loved her cot bed.

Review 82：The friendlist staff, amazing mattress and beautiful pool and spa facilities.

Review 83：No tea or coffee in your room, I like a cup when I wake up.

Review 84：From the moment you arrive the staff are waiting to help you with everything ie' bags, booking in, how to get to your room, and anything else you need to know.

Review 85：Our room was at the front and noisy if we opened the windows.

Review 86：The Savoy is an excellent hotel with excellent service and fantastic breakfast. The rooms are great having been refurbished in a classic style. The American Bar is a must.

Review 87：Only a couple of issues that arose are me requesting an iron and ironing board twice and they never materialised! Secondly rotten bananas in the gym fruit bowl.

Review 88：True 5 star hotel. Fabulous staff and great food. Scrambled eggs at breakfast are just perfect. Claridges please take note! Swimming pool was lovely and the mini gym was good.

Review 89：We were celebrating our 15th wedding anniversary and choose the savoy as though it was the best hotel in London. But I think the hotel staff could of done more to make our trip an experience to remember. Maybe a card, bottle of champaign in room or fresh flowers! The room was very basic had a lovely view apart from the net. Overall I will probably never stay again but enjoyed the experience.

Review 90：The hotel atmosphere was amazing and the staff were very friendly & welcoming. The fresh flowers made the hotel smell beautful.

Review 91：No tea/coffee making facilities in the room. This is a must for any hotel, when we asked about it we were directed to the bar where we paid £15 for two coffees!

Review 92：The staff at the savoy were great, The location of the hotel is excellent, covent garden is a 5 minute walk and also london eye and attractions are a 10 minute walk across the bridge.

Review 93：Paying for wifi Being woken up by external noise, bins being draggeg across the tarmac passages, excessive noise in the early hours of the morning, on both days

Review 94：ease of location Excellent bed/room well appointed Very friendly and helpful staff

Review 95：No fuss was made for our anniversary. Felt like any other guest there, which is disappointing. We stayed at the Plaza in NY for our honeymoon which is also owned my Fairmont- we felt the same during that trip.

Review 96：Lovely decor and atmosphere

Review 97：Our river view room wasn't available when we arrived so we were upgraded to a suite. We were booked into Kaspers for our evening meal - paid for by the Savoy and were given free breakfast! Nothing not to like about this beautiful place.

Review 98：Air con humming sound in bedroom but room very well insulated from outside noise, ie thunderstorms !

Review 99：Kaspar's restaurant - exemplary food and service !

Review 100：room 850 wld have liked an 2 arm chairs and minor point wld have liked a shoe horn & room tea making facilities

Review 101：0verall enjoyed stay including the Savoy Grill & breakfast and all the surroundings of the hotel

Review 102：The whole experience was marvellous. We 'negotiated' on a price for an upgrade to a junior suite and the view over the River Thanes was fantastic.

Review 103：I have booked the room for 1 night at 550£ . With this high price should be include the breakfast. Also shoud provide tooth brush And tooth paste in a Bath-Kit Very disappointed:((

Review 104：Room was okay but it could be a TV in bath room , tooth brush missed from bath kit. I was in so many hotels and I am staying in so many luxuriously hotels like this one with better facilities and less in price.

Review 105：We did not have any bad experiences.

Review 106：You expect the highest quality and attention to detail which is what you get, but unlike other luxury hotels The Savoy delivers a unique style, glamour and sense of history. The Savoy's attention to detail from all it's staff, the wonderful Art Deco refurbishment, the rooms, restaurants, bars and spa invite you to stay longer and experience more.Having the Savoy Theatre within its courtyard was a bonus as was it's excellent location near Covent Garden and the West End.

Review 107：The Grill. Had a meal it was cold. Sent it back for it to be redund. When it came back asked was it freshly cooked or re heated. In form that it was freshly cooked. Upon checking our plates we found that it was reheated.

Review 108：Location

Review 109：Considering how much one pays to stay in the Savoy, it's a disgrace they can't throw in Free Wi-Fi: not good enough

Review 110：The Savoy delivers on its promise of high-style and an iconic hotel experience

Review 111：The old world charm and service . We are old and we treated ourselves for our last trip to the UK. It was lovely and every one was helpful and charming

Review 112：Being picky I would have to say that our breakfast waiter was not on his best form but hey the food was good and we eventually got everything we wanted.

Review 113：This is the Savoy so you get what you expect, attentive staff large comfortable room and superb food.In my opinion better than the Ritz in every way especially value for money

Review 114：Wanted to stay longer.

Review 115：Excellent friendly staff, lovely atmosphere, top facilities, superb location, wonderful room, excellent food. Actually, EVERYTHING!

Review 116：Scrambled eggs and smoked salmon with a plate of fruit for breakfast cost £94. Even I know that is expensive....

Review 117：Roadworks and traffic were horrendous but The Savoy offers easy access and parking on arrival and sanctuary from the melee. The Doormen and Valet Parkers are excellent

Review 118：Charging for Wifi was a bit disappointing given the cost of the stay

Review 119：The bed was so comfortable and in-room breakfast was delicious. You are fully aware you are in a 5 star establishment when at The Savoy!

Review 120：We had no bad experiences.

Review 121：We went for the "Sunday Best" package which included dinner and breakfast with the room. The room was fantastic; large, comfortable and with a beautiful bathroom. The food was some of the best we had ever had, we were in the Thames Foyer and everything was perfect, far beyond our expectations.

Review 122：Very expensive but you get what you pay for

Review 123：Particularly liked the attitude of all the staff we encountered and the cleanliness of our suite was outstanding

Review 124：the food at the Grill was a bit disappointing, the lobster bisque was powdery and bland. the cote de beoufe was burnt on the outside and a little overdone. the kaspers restaurant was great for breakfast but the lemon sole goujons for the arly dinner were disappointingly soggy. Probably go back to the Dorchester next time.

Review 125：location, staff both excellent.

Review 126：Lengthy wait for lifts. Had to climb in and out of bath to shower ( could be dangerous for elderly)

Review 127：Staff helpfulness, decor, comfort, Art Deco retained since refurb.

Review 128：Prices were in line with our expectations for this unique venue and are fully justified. Experienced staff continue to exceed expectations at all times but some younger and more inexperienced staff seem overwhelmed at times and to struggle to live up to guest expectations. The only slight blemish on an otherwise great stay.

Review 129：We had a fabulous time at this amazing hotel and would thoroughly recommend it to family and friends alike. The facilities and overall standards throughout the hotel are very high and visitors will not be disappointed.

Review 130：Not a real bad experience but for specific reasons we needed to have available hot drinks during the night. It was unexpected to have to ask for this.

Review 131：The staff were very good. The hotel was a pleasure to be in. We were delighted by the "congratulations plate and chocolate cake" sent to our room

Review 132：30 mins to check in what we had asked for not Aware of my booking or my requirements .. Basically called me a lier until I showed them my booking conformation

Review 133：The staff were so courteous and friendly we felt like VIP's all the time. I especially liked the way that they quickly identified and addressed you by name.

Review 134：We had to ask for many of our breakfast/food items as they did not arrive or were not offered as you would have expected. Did not like the fact that despite paying a lot of money to stay at the hotel you had to pay for the WIFI Did not like the fact that despite paying a lot of money to stay at the hotel they still put 12.5 % charge on everything e.g. serving you breakfast and when you ordered a drink. How else are you to obtain these items????

Review 135：The staff were extremely helpful, the bedroom and bathroom were both spacious and comfortable Although the hotel was very busy you always felt relaxed

Review 136：We ordered tea in our room on arrival and were presented with a teapot containing tea leaves (good) and a thermos of hot water (not good). Surely they know that tea has to be made with boiling, not hot, water?

Review 137：Great location, lovely room, excellent service