Residence Serena
Residence Serena descritpion
The Residence Serena is located in Saint-Germain-en-Laye, one mile from the expansive town forest. It offers studios and apartments with free Wi-Fi and kitchenettes.
Guests of the Serena residences can also use the fitness room.
The residence is 650 feet from Gare de Bel Air Fourqueux and one mile from the Château de St Germain en Laye and RER train station, which is a 30 minute train ride from central Paris.
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Facilities of Residence Serena
Pets ：Pets are not allowed.
Activities ：Fitness Center
Internet ：Free!WiFi is available in the hotel rooms and is free of charge.
Parking ：Free!Free public parking is available at a location nearby (reservation is not possible).
Services ：Baggage Storage | Fax/Photocopying
General ：Non-smoking Rooms | Facilities for Disabled Guests | Elevator | All Spaces Non-Smoking (public and private)
Reviews for Residence Serena
Review 1：One women in reception didn´t speak English, so our communication didn´t work. The lamp in the ceiling of my apartment´s kichen/living room was a bit dim for reading and the "bed lamp" on the table didn´t help much about that; door of a cupboard in the bedroom was hanging on one hinge.
Review 2：Right around the corner from my destination. Right across the street from a Carrefour supermarket. One reception lady was very helpful with getting my wifi account working. It was possible order breakfast as well but I didn´t try that. My colleague, however, had nothing bad to say about that - muesli and milk, jam and white bread, cheese etc were OK.
Review 3：Floor surface needed a clean. Wifi connection could be stronger.
Review 4：Good size fridge in room but quiet running. Good for full night sleep. Easy to park on the street immediately outside. Large supermarket just meters away. Easy and friendly reception.
Review 5：Many items broken or missing from room. Gave staff a list for owner's attention
Review 6：In St. Germain En Laye where we once lived. Short bus ride to city center. Grocery store and bakery one block away.
Review 7：The wi-fi is not easy-handling, not friendly. I had to register to use it from my mobile. I couldn't use from my ipad It was a little slow. Breakfast is Ok but I would add some eggs, ham and cheese
Review 8：The Argentinian lady at the reception was very nice and helpful. The room was clean as well as the kitchen and bathroom. It had microwave. As they knew I was checking in very late, they gave me all the instructions and called me at my (international) mobile
Review 9：housekeeping a little less efficient than in the past only 1 towel per person, no hand towel
Review 10：location cost living space parking calm and quiet view wifi
Review 11：No staff at all in the building from 8.pm on Friday and for the whole of the weekend. Unable to get bed linen to make up the second sofa bed. We had booked for three people. One towel to share for three of us. No one to provide details of how to get on internet. Gym locked, canteen locked. Place deserted. It was just lucky my adult daughter got there first to get the key at 8 pm as the receptionist was leaving and before we arrived or we would have been locked out.
Review 12：Great value for money. Clean. Hot showers and kitchen facilities in apartment. Not really a hotel more a student apartment..
Review 13：Bed for two people was a couch and push under bed held together with a sheet.
Review 14：Clean, good sized light room with fairly well stocked kitchen utensils. Bathroom adequate. Quiet.
Review 15：Helpfulness of staff Spaciousness of accommodation Convenience of location: supermarket and boulangerie two minutes walk away. Secure bike parking.
Review 16：nothing
Review 17：Great value for the money. The kitchen had everything we needed to prepare and serve food we bought at grocery store a block away. Train station was very close and we had an easy trip to downtown Paris
Review 18：Small shower the could use some updating but still functional.
Review 19：Great staff, roomy and clean apartment. free wi-fi and parking on street.
Review 20：Square bed is not quite long enough either way, best t sleep catty-corner.
Review 21：Very convenient, nice large room, quiet.
Review 22：The sofa bed, really?
Review 23：Easy access to train. Easy access to great walking path to downtown center and lovely walking trails. Easy access to supermarkets.
Review 24：Ample and comfortable accommodation in a quiet district well served by shops and easy access by road. Very friendly staff.
Review 25：No one can help you with house keeping matters after rigid office hours.
Review 26：Price! Price. So economical and you have everything you need in your room: a kitchenette, fridge, coffee machine, dining table, more chairs than any hotel will provide. And the parking is cheap too. It's like a private residence that gives you a lot of privacy.
Review 27：No facilities (Reception, check-in, cafe) available at the week-end.
Review 28：Separate loo and shower room. Comfortable beds, quiet area, clean room and plenty of towels
Review 29：Very basic but exactly what we expected Please can we have proper size mugs for tea drinkers.
Review 30：There was a major problem with our key as we arrived late on a Sunday but the next day it was resolved to our satisfaction. Very spacious rooms
Review 31：Shower in Bathroom was badly built and water leaked every where even inside floor and wall. Funny awkward balcony located 30 cm above the room floor.
Review 32：Location close to the RER. Space and quietness
Review 33：the sofa bed was hard. smell of food in all corridors (people are probably leaving all year long in this hotel).
Review 34：good facilities, clean and staff helpful
Review 35：Poor extractor fan in toilet. Couldn't use sofa when bed was out, couldn't put bed under without taking off the bedclothes. Noisy kitchen extractor fan
Review 36：Size of accomodation Liked the type of accomodation (kitchenette) The underground parking. Location and price
Review 37：The condo is located about one mile from the city proper, so you need to ride the bus into town or walk. We were accustomed to doing this while we lived there, so no big deal. If you don't want to ride buses, you may want to stay in the city proper; however it will cost you more, and the space will not be as large.
Review 38：This in a condo that rents out apartments t o travelers. We lived in St.-Germain-En-Laye for several years, and this condo is a few blocks from our former home, shops, bakery, and bus service.It is well cared for, private, and very clean. Our small kitchen was perfect for petite meals, and the king-size bed was very comfortable.
Review 39：It was very noisy - expected for being centrally located. Parking needed to be reserved, but this could not be done through booking.com Central Paris is over an hour by train
Review 40：It was cheap and clean You can even see the top of the Eiffel Tower!
Review 41：Breakfast only on weekdays, no check-in after 8pm, staff not available, 25 minute walk to city centre
Review 42：Breakfast, sleeping in a bed, warmth, grocery store and pasticeria nearby, clean
Review 43：Lack of support at reception Lack of servicing on 3 days out of 5 Lackof information regaeding heating
Review 44：Simplicity of layout Size of bathroom Security of apartments
Review 45：Very homely and staff very helpful. Thoroughly enjoyed our stay here. Convenient for the local Carrefour and some restaurants if you want to avail of them and not drive.
Review 46：I had to cut short my stay and so had to leave after only 2 days.Unfortunately, I had chose the incorrect way to inform yourselves andhad to pay for a night's accommodation that I did not use. I nevermet a member of staff as my friend registered for me owing to my planebeing delayed. She did not know how to cancel a booking as she was notinformed. I wrote a letter and posted my key in the mailbox in thehotel when I should have used the telephone to inform you of mychanged circumstances. I think this process should be more clearlymarked so future guests do not end up paying for something they didnot use, like I did.
Review 47：The matress was very comfortable.Centrally located
Review 48：.Cleaning, . Staff very polite, specially the recepcionist, . The rooms are very cleaned and organized, . Love the garage, . Very high recommended,
Review 49：Located in a commercial park remote from everything for those without a vehicle. Bed is a poor quality uncomfortable sofa bed.
Review 50：Front office staff courteous.
Review 51：Nothing really - except staff had forgotten to put towels out for us inthe room: by the time we arrived the bureau was closed, so we had toborrow towels (luckily we have family living nearby!)
Review 52：For us, it's convenience to family nearby, to St Germain centre, witheasy access to Paris. Very friendly and helpful staff. We willdefinitely stay there again.
Review 53：nearest train station is far away from hotel. By car it is 5 mins but if you are not travelling with car it can take so much time to reach station. And you have to pay for parking again. Curtains in the bathroom is not suitable and very old style.
Review 54：value for price. safe and private parking.
Review 55：rooms each seem to have different set of kitchen items each time. Not a big deal, but would be better to have nice mix of utentsils
Review 56：very friendly staff, simple check-in and check-out. very quiet.
Review 57：Beds a bit too hard. A bit far from RER station for Paris but this was not a problem as their is a bus and it is walkable (20 mins). On the RER don't buy Paris Visite ticket get a mobilis ticket it is much cheaper.
Review 58：Secure Parking. Helpful staff. Excellent value for money for a Paris visit. Nice large apartment with good internet connection. Supermarket on doorstep for convenience.
Review 59：If you are English you may want to take a travel kettle so you can makemorning cuppas!
Review 60：Clean. Modern and spacious, good security.Off street parking. Friendly,efficient staff.
Review 61：Lacking of hot water every evening, because the boiler is shared with other rooms.
Review 62：Good private parking. The residence is situated in a nice and clean place with supermarket nearby. The RER station is relatively far, but that was not a big concern for us.
Review 63：It is a bit far from city center. Kitchen equipment is quite basic, soif you plan to cook for yourself during your stay better to bring withyou some pot. Plates / cups and all basic you will find there. Carrefourshop is just 50 m from the hotel. Metro is 2.5km far.
Review 64：We booked an apartment here when we were visiting Paris for 3 days.Itwas a nice and clean apartment. Quite and clean neighborhood. Overall Iwould definitely recommend the hotel for everyone who prefers someclean/nice accommodation for reasonable price even if it is a bit farfrom Paris.
Review 65：Very Good and friendly staff, but you (booking.com) need to update yourweb site , hotel staff not working in sundays , please update the samein internet or else we will get lot of issues.
Review 66：It was difficult to get into on arrival.No one would answer the frontdoor and it was all locked so you couldn't get into reception.
Review 67：The hotel was close to supermarket.We wanted something on the outskirtsof Paris for easy access to Versailles and the airport.As this was theend of our holiday it suited us for this purpose.
Review 68：Beautifully clean, lovely big room with smart self-catering kitchen, good shower in bathroom, and for a great price. We will definitely stay there again, thank you.
Review 69：Excellent option with young children, separate bedroom and kitchenettemeant we didn't need two interconnecting hotel rooms. Very fair price,very clean and secure parking. No hesitation in recommending.
Review 70：Staff very helpful
Review 71：Spacious studio apartment, very clean, friendly staff, good breakfast, and located close to a grocery store. Very convenient for longer stays.
Review 72：I was entirely satisfied with everything.
Review 73：1 seule serviette 1 fuite dans la salle de bain
Review 74：Wi FI Parking liberté
Review 75：Friendly staff,
Review 76：quiet, clean, the staff is very helpful. Highly recommendable
Review 77：Lamps not beeing replaced. Short reception opening hours, especially during week-ends
Review 78：Very good service when staff available.
Review 79：Booking rate is too high.Very simple hotell. Problem with room cleaning. Small beds.
Review 80：Spacious.
Review 81：No Blow-dryer!!!! The bed was not a bed! It was a fold-out couch. No staff available on weekend
Review 82：reasonable price
Review 83：The hotel is in a quiet area nd this made it easy to stay with children.
Review 84：The shower had a strange smell when we arrived.
Review 85：The studio itself was nice ! I especially appreciated the balcony.
Review 86：large space, good for family
Review 87：Furnishing is basic
Review 88：Two room apartment gave plenty of space to relax
Review 89：The room and its facility is in excellent order, well kept.
Review 90：Far from centre of St Germain and r.e.r station
Review 91：Good value for money, quiet, clean, supermarket and boulangerie
Review 92：Reception is available only during specific hours.
Review 93：Value for money. Space. Staff were extremely helpful.
Review 94：Reception hours bed
Review 95：Location near the meeting place
Review 96：Cleaning only every other day. No staff when checking out on a Sunday.
Review 97：Spacious (two bedrooms), kitchen, not expensive.
Review 98：lack of cafe bar locally
Review 99：good apartments.
Review 100：I am really happy to stay.i recommend all the visitors its best
Review 101：Cleanliness and great location near to station. Opposite supermarket and great Boulangerie. Liked the small kitchenette.
Review 102：Cleanness, value for money, staff, quiet
Review 103：Hotel staffs are very kind and room was comfotable.. Also they provide their own free parking area. Everythins was perfect!!
Review 104：Nothing, all was perfect.
Review 105：Very nice staff! They even put cartoons on the TV at breakfast for my children. Big, clean suites. Very nice hotel!
Review 106：Value of money, nice, clean. It was a great choice! I recomend it! D
The Fine Print
Please note that guests must check in before 20:00 otherwise the booking will be lost.Reception hours :Saturday: 09:00 to 12:00 and 18:00 to 20:00Sunday: 18:00 to 20:00Breakfast must be ordered the day before and it is not available during the weekend.