Greenbank Hotel

Greenbank Hotel descritpion

Greenbank Hotel sells fast on our site. With an impressive seafront location overlooking Falmouth Harbour, Greenbank Hotel offers panoramic views and traditional charm. There is a peaceful terrace, an innovative restaurant, free parking and free Wi-Fi.
The spacious rooms at Greenbank are elegantly decorated with a nautical theme, and offer ample work space and a sitting area. All rooms have a private bathroom, free toiletries and tea and coffee facilities.
The Harbourside Restaurant serves fresh seafood and local specialties, and offers wonderful views of Falmouth Bay. The well-stocked bar has an impressive collection of rare spirits, and the cocktail menu features seasonal fresh fruit.
Dating from 1640, The Greenbank is the oldest hotel in Falmouth. Cornwall Maritime Museum is just a 15-minute walk away, and Falmouth Golf Club is a 5-minute drive. Perched on the sea wall, there is a jetty just outside with mooring for small boats.

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Facilities of Greenbank Hotel

Outdoors ：Grounds | Terrace

Pets ：Pets are allowed on request. Charges may apply.

Activities ：Golf Course (within 2 miles) | Fishing | Hiking

Food & Drink ：Restaurant | Bar | Breakfast in the Room | Restaurant with Dining Menu

Internet ：Free!WiFi is available in public areas and is free of charge.

Parking ：Free!Free private parking is available on site (reservation is not needed).

Reviews for Greenbank Hotel

Review 1：Fantastic sea view room, comfy beds , good breakfast and really nice dinner. Staff helpful and pleasant.Really good value and great location for exploring Falmouth and Fal river.

Review 2：The room we had was very well fitted out, with a wonderful harbour view, but the large picture windows didn't open fully (understandably for security reasons). Ventilation was therefore a problem, as we stayed on a couple of the most wet and windy days possible. The large double glazed picture windows had to remain shut, but nevertheless let in a small flood of rain water to the sill. The staff were obviously aware of the problem, as a mop up towel had been placed on the window sill on our return from breakfast.

Review 3：Location to town centre and harbour view; excellent breakfast. Cosy downstairs bar, which is a relatively new feature, with local real ales and a simple bar menu: wasn't there a few years ago when we stayed last. Personable and attentive reception staff

Review 4：Nothing

Review 5：The views from the bedroom and the restaurant were amazing. The food was delicious with a good variety of vegetarian dishes, a pleasant change from the more obvious choices offered in lots of hotels/restaurants. The presentation of all the dishes was excellent. But the friendliness and helpfulness of all the staff and the treatment and treats given to my husband because it was his 70th birthday was exceptional!

Review 6：The room was very close to the road and traffic noise most intrusive, made worse no doubt by the lack of double glazing.

Review 7：Good location and fine view from dining room. Bedroom very clean and seemed recently refurbished (with the exception of two very tired easy chairs).Good breakfast

Review 8：We went too keen on the fact out 'queen' size bed was 2 singles. I understand it's so you can make the room a twin but one bed was lower than the other so wasn't too comfy.

Review 9：I loved the breakfast and the variety, also loved the location.

Review 10：Quite a rabbit warren of a place, so lots of corridors which looked a little tired compared to the lovely standard of the rest of the hotel.

Review 11：The views from the hotel are stunning and make breakfast in the dining room very special.

Review 12：Only slight problem was noise from radiator and other heating/plumbing sources, but a member of staff did come quickly to sort out the radiator.

Review 13：Great location/views, and stylish room, bar/restaurant areas, helpful staff and reasonably good breakfast.

Review 14：Small point - restaurant food good but not made clear that vegetables need ordering in addition to main course....

Review 15：Location, rooms and facilities excellent - worth paying more for estuary view.

Review 16：There was a leak into the bathroom from the floor above which ran down the wall and left a puddle on the floor. The flooring was slippery even without the water. There was nowhere to put bath bags.

Review 17：The room was a decent size, as was the bathroom. Facilities were good.

Review 18：Rooms very hot .unable to open windows !

Review 19：All the family wanted to stay longer all the staff made us welcome cocktails ,food ,staff ,brilliant ,nothing too much trouble

Review 20：Everything about this hotel was first class. Our room was wonderfully spacious overlooking the river and spotlessly clean. All the staff were very helpful and friendly, nothing was too much trouble.

Review 21：Radiator in our room did not work - but staff responded quickly by providing portable heater which was effective - and had called an engineer for the following day. Lift needs some refurbishment, though it did work.

Review 22：Location is lovely - harbour view and proximity to centre of Falmouth. Room was spotless and well equipped. Bar is a nice place to spend time relaxing. Good value Sunday lunch. Staff knew it was a member of our party's birthday and made him feel special. We very much enjoyed our visit and would return.

Review 23：Unfortunately, although there was a lift to the second floor there were two sets of 3 and 4 steps on the way to the room. I had informed the hotel that my mother could not manage steps. The reception staff did try and change our room but the hotel was fully booked.

Review 24：A beautiful room and the staff were very friendly

Review 25：Wifi reception in the room was limited Bed &Mattress left in the corridor outside the room. (Moved after I mentionedit)

Review 26：Location. The service was excellent. Food of a high standard

Review 27：We didn't like that our room was the first one right next to the door to the corridor and as people walked past it sounded like they were walking into our room. We didn't sleep that well and had travelled down for just one night from London. We were pretty shattered the next day.

Review 28：The staff were very friendly and the breakfast was lovely, worth the extra money. Dinner was also very tasty there and not too pricey.

Review 29：Cornwall is my home where my family live in Probus, but I work in Wiltshire. I known the hotels in Falmouth and I have always loved the Greenbank and you made me feel so proud to show my husband what an excellent hotel you are, could not fault it. It was my friends wedding in Mylor. We will be back that's certain. Thank you for making me feel back home!!

Review 30：noise from other bedrooms in the mornings. Could hear the room next door taking showers, it was as if they were in my own room.

Review 31：Near to town centre and ferry's. and Hotel had a first class restaurant.

Review 32：My wife and I cannot think of anything except 4 nights stay was not enough.

Review 33：Very helpful staff in all departments. Lovely room with harbour and inland views.No. 303. Very nice Restaurant and large bar with fine views of the ferries and other little boats.

Review 34：Having stayed at The Greenbank annually for the last ten years, the place just gets better and better. The recent refurb has improved an already great Hotel. The restaurant is superb.

Review 35：Service was a little slow at times, but maybe we just need to get into the Cornish chill mode! The hallways leading to the rooms are ready for a makeover, but we did start chatting to a maintenance man and I believe this is on the to do list!

Review 36：Location and views were lovely, easy to walk into Falmouth. Staff were friendly and helpful. Our room had a sea view and was very nice and very clean and provided everything we needed. The bar and dining areas are nicely decorated and I would recommend the glass of Bollinger, which was a nice treat! We stayed for dinner and our food was excellent.

Review 37：Bedroom about 8 feet from road outside, so far too much traffic noise. Zero soundproofing from ancient sash windows - so obviously in need of double glazing I can't understand why they haven't done it already.

Review 38：Beautiful view of harbour from restaurant. Very nice breakfasts.

Review 39：Parking is only just adequate with 3 separate areas, and although we did find a space each day, there doesn't seem to be anywhere else nearby, if you are unlucky.

Review 40：Very comfortable hotel with superb views of Falmouth harbour, and within walking distance of the town. All staff very helpful and friendly.

Review 41：The location was excellent, only a short and enjoyable walk into the town centre. The secenery was absolutely gorgeous. Our puppy enjoyed the Greenbank Gardens for playing and doing the essentials, which were helpfully located directly next to the hotel. Breakfast was delicious with lots of choice. Our waitress, Lottie, was exceptionally helpful, polite and was able to make delightful conversation aside from the standard server questions!

Review 42：Restaurant - despite requesting good table given poor non harbour view although one available. One hour wait for food in restaurant although quiet and few others being served. One of our three main courses was not good.

Review 43：Location , room

Review 44：N/a

Review 45：The view from the dining room was spectacular.The facilities in the bedroom best tea/coffee making facilities ( an iron would have been nice) The staff were amazing although the young lady on reception when we arrived at 13.45 on Sunday 18th could have been a bit more cheerful. I work in retail management and understand how important that first impression is.

Review 46：It was a special occasion, and my other half is partial to a cigar on special occasions. In the bar they have a box of cigars for sale but "the person with the key to the box has gone home" so he couldn't indulge.

Review 47：The harbour view rooms are a bit pricier but sublime. I wouldn't stay here if we weren't in one, what's the point?We've been here twice now, the place has been refurbished since our last visit and looks great! Breakfast was the best I've ever had in a hotel. The staff uniforms look very smart and professional. We didn't eat dinner in the restaurant but the menu looked great!

Review 48：The bedroom was small, clean but had a damp smell from the bathroom, as no external window or outlet. Bedroom a little dated.

Review 49：The lounge area, main restaurant and bar had been refurbished, and were really nice. The hotel was well placed for one side of the harbour, and easy to walk into town. Lovely breakfast.

Review 50：corridors looked tired and sparse, bedroom was very ordinary if you take away the amazing view. bed felt cheap.

Review 51：awesome views , lovely bar area and restaurant area

Review 52：Fabulous location. Great restaurant. Good hotel staff. Some local staff who could chat about Falmouth and what to do. And it was our honeymoon and they treated us to a bottle of bubbly on arrival. It's a far better value for money hotel than a lot of uk hotels.

Review 53：The cost of the room was not value for money until we upgraded and paid more for a waterfront room. The restaurant was lovely but expensive. Breakfast was lovely but surprised only 1 x poached egg and 1/2 muffin with eggs benedict - never have had this small size portion before!

Review 54：The Views and position

Review 55：Our room (having moved once), although clean, was tired, old fashioned and in need of a refurb. There were pigeons nesting above our bay window and when it rained, their feathers and other waste washed down the glass, impairing what would have been a perfect view.

Review 56：Location excellent with lovely views of the river. Great bar and dining room, recently refurbished. Bed comfortable. We loved Falmouth too. It made a good base to explore the Western part of Cornwall.

Review 57：The rooms are currently being renovated. Our first night was in an unrenovated room overlooking the road which was at times noisy. The remainder of our stay was in a renovated room overlooking the harbour, which was fantastic.

Review 58：Nice hotel in a great location!

Review 59：Very long corridors, some road noise

Review 60：Lovely sunny patio by the sea, nice restaurant and bar area. Views. Ambience. Friendly staff willing to please.

Review 61：There was insufficient lighting in our room which left one end too dark to read. The bedside lamps were also inadequate for reading.

Review 62：The views across the estuary from our room and the dining/bar area. The very efficient dining room staff. The very spacious room we had, except the lighting.

Review 63：Friendly staff, Food and drink in hotel bar and pub below. View from room 301, room facilities and cleanliness. Location of hotel was great, views of harbour and short walk to town. Lucky with the weather !

Review 64：The room was very small and it was on the roadside of the hotel which meant that you could hear traffic going past during the night and very early morning. We could also hear people walking around in the room directly above us so they could do work on making the rooms more noise proof. I felt the room rate was high for the size of the room.

Review 65：The location of this hotel is lovely. The breakfast room/dining room look out on the harbour which was stunning.

Review 66：The bedroom was positioned on the main road! Traffic noise was appalling and we had very poor sleep both nights. We could not open the windows for fresh air due traffic noise. Very poor for the money of the room

Review 67：The location was very nice, staff very welcoming

Review 68：Small breakfast with none too fresh croissants and fruit. No double glazing so noisy at night from road. Not worth what we paid

Review 69：Location by River Fal, but with no view

Review 70：Harbour view room with spectacular views,spotlessly clean,very comfy bed and food was outstanding.Very polite and friendly staff and would definately visit again.

Review 71：When having a bar meal, residents in the restaurant seem to take presidency, so be prepared for a wait! We were leaving very early on our last morning, which was a saturday and my husband was refused a cooked breakfast because it wasn't 8 o'clock even though all staff were present in dining room and kitchen!

Review 72：Proximity to Falmouth town. Beautiful views from the dining room. Staff very friendly.

Review 73：Sloping b/room ceilings were hazard for myself as a tall person. Bed was hard. Insufficient car park space.

Review 74：Excellent location.Checkin was efficient and friendly,as were all staff.

Review 75：No magnifying mirror in bathroom, difficulty parking when busy. Slow service in restaurant.

Review 76：Wonderful views, large room, big comfortable bed. Nice décor, good choice of breakfast, friendly staff.

Review 77：£180 a night (reduced rate!) for a room so small you can only just get past the end of the bed and not even room for an easy chair. Rickety plastic shower surround and rusting waste in the basin. All newly decorated but totally unmodernised, right on the road with ill fitting single glazing so traffic kept us awake, and miles from the reception and dining along interminable corridors. The receptionist when we arrived was just short of rude in her totally disinterested and unfriendly manner. She didn't bother to tell us anything about the facilities other than breakfast times and asking if we wanted to book dinner, Then she sent us to our room with no offer of help with the baggage. I don't think I have ever had such an unwelcoming arrival at any hotel. All the other staff were very professional if a little impersonal.

Review 78：Dining room and lounge have wonderful views of the harbour. Huge selection at breakfast - all delicious. Very good restaurant though at London prices.

Review 79：Our room was at the front of the hotel with no view and very close (5m) to a busy road. We were unable to have the window open at night due to the excessive traffic noise. Consequently the room was hot and unpleasant.

Review 80：The hotel is suited in a very pleasant location and a harbour view would have been ideal.

Review 81：There was no loo paper, only one tissue in the tissue box, no room service menu in room and the plug in the bath didn't work. I think for the price, attention to detail should be a must.

Review 82：The room was clean and comfortable with a great view.

Review 83：On the second night we parked our car on the quay side car park. At 1am we were woken by 5 teenagers running around the car park and jetty. I phoned the night porter 3 times and didn't get any answer. They were there until 5.40am. When we went down to the car it had been vandalised. The tyres had been let down, they had written obscenities over the car and it was covered in fish hooks and ground bait. There was evidence of 2 fires, one having been started within a metre of the car. The car park has cctv. When we spoke to the Manager he appeared concerned at first and said he would look into it. Unfortunately this didn't happen. We tracked him down on our day of departure and he didn't seem to think it was anything to worry about. He said the cctv hadn't shown anything clear!!! The last thing you want to worry about when you go away is your car. We always look for secure parking before booking anywhere and this was supposed to be secure. Although there wasn't any permanent damage to the car the experience spoilt the holiday.

Review 84：The position of the hotel in relation to Falmouth was perfect, just a 5 minute stroll into town. The food was excellent as were the restaurant and bar staff.

Review 85：we bookeda room for my fathering law and itdisapointedwith the room.

Review 86：Every thing was great our second visit We paid a little extra for our roo with a sea view

Review 87：Size of room and facilities did not correspond to pictures on thewebsite. Our room was small and had very limited facilities though wesaw some other rooms being cleaned in the morning which did live up toexpectations. It felt like they tried to pass off a smaller room as abetter one.

Review 88：Absolutely everything - a gem of a hotel. Stunning views, super service and staff so professional and efficient it was hard to believe. Plus a neat little pub beneath the main building. It's a long way to Falmouth but this is a Hotel worth travelling miles to stay at. Highly recommended.

Review 89：The location of the hotel is fantastic with great views. The new Working Boat bar downstairs is a great addition. All the staff are friendly and very helpful.

Review 90：Wi Fi was poor. The hotel rooms are difficult to get to and would have been good to have a porter service.

Review 91：Location is great on the harbour side. Lounge are and restaurant very good.

Review 92：Peaceful quality hotel with a relaxing harbour side location. Really polite staff...nothing to much trouble. Excellent restaurant and bar. All very clean and with a tasteful historic English atmosphere.

Review 93：Single-glazed window would not shut and let all the traffic noise in. The bed was big but uncomfortable compared with a memory foam mattress.

Review 94：Lovely breakfast. Great staff.

Review 95：The reception was very poor,we stood at the entrance not knowing where to go people were just passing by doing their businesses&my partner kept on asking if this the place weve booked.In the end we found the reception desk,we checked in we were given the keys we had to find our way again to the room,getting there we were surprized to see the twin beds instead of classic double,there was nothing classic anyway in that room,it was facing the main road,how could we have a peaceful sleep with traffic disturbing you all night?It does not seem like a hotel its like a nursing home converted into a guest house or something.

Review 96：Nothing,because we decided to checkout same afternoon we checked in

Review 97：I much enjoyed staying in The Greenbank. It's in a beautiful setting with superb sea views from the Water's Edge restaurant, wonderful food and excellent customer service. Hope to be back!

Review 98：That we were not able to take the bed home with us.

Review 99：I loved how we were upgraded to a deluxe room, of which was amazing. We loved every part of the hotel.

Review 100：Our desserts took longer to come than we expected. It transpired that something had gone wrong in the kitchen and the chef wasn't happy to send the dessert out to us. But full credit to our waitress and other staff who kept us updated and took the dessert off our bill. This could have quite easily soured the evening but the situation was handled well which made all the difference!

Review 101：Fantastic hotel in a great location just a short walk to the high street. Staff were very friendly and happy to help with anything you needed. Food both at breakfast and evening meals was delicious, the water side setting for the restaurant was very pleasant.

Review 102：The room was very basic and rather small for the rating, as was the comfort of the bed. It was also noisy being on a main road and next to the main stair case. We found the room to be very warm too.

Review 103：We really liked the bathroom. The view from the restaurant was beautiful.

Review 104：very comfortable and relaxing place to stay, we really liked the views from the Bar and Restaurant. All the staff were friendly and helpful, we will be back.

Review 105：Inedible bar food. Really appalling. The attached is the crab compote, which was a block of cold butter with a bit of shredded crab in it. Menus not always an accurate description of what is served.There really isn't any excuse for this, although the staff clearly don't know that!

Review 106：Nearly a really nice hotel, but lack of attention to detail and to understanding customers really lets it down.Staff need training in this. Bar and Breakfast staff over pushy to clear plates- wanting to take crockery away before meal finished...don't seem to understand basic table etiquette. Really cheap bathroom fittings an oddity in a hotel this price. Don't book room 207 as it sits near an extractor fan ono that runs continuously. The reception staff were fine..but it fell apart after that.

Review 107：The shower leaked in our room, which they came to fix but then it still leaked! The room was very mediocre for the money and a let down.

Review 108：The breakfast was delicious and the breakfast lounge was pleasant.

Review 109：Bathroom could do with a update.

Review 110：Decor of the restaurant and reception area was good, views from our room were superb. The new bar downstairs had a great atmosphere and very well furnished. Staff were superb.

Review 111：Our original room (114) was noisy - considering we had booked for a week and paid a pretty high price it was not good enough so we paid more for a sea view room, which was delightful. I asked for the vegetarian breakfast on day one and was served horrible vegetarian 'sausages' which are nothing like sausages, just mashed up vegetable in a shape - try Linda McCartney or Cauldron; the potato fries were like cardboard and almost inedible. On another day my girlfriend's breakfast arrived as though it had been flung on the plate by someone who had better things to do. Not good enough if you want to call yourself a four-star hotel.

Review 112：Fabulous location and views, wonderful staff throughout the hotel.

Review 113：the time the bar staff took to bring your drinks order. Not enough choice at breakfast, a couple of requests were met with a negative response.

Review 114：The lovely view from the room and the choice of tea and coffee in the room.Quality of food at the dinner we had there one night.

Review 115：The staff in the restuarant were very rude. Forgot food and openly commented on my baby with other visitors making us feel inferior. Would not cater for our sons allergies with no idea of how food contamination works. Faulty high chair resulted in straps snapping. Bin not emptied in room and no clean towels or condiments topped up

Review 116：The location was nice and had free wifi

Review 117：my room was a loft covertion, itwas a nice room but uncomfortable with the slanted ceiling.

Review 118：Great customer service, views were amazing and breakfast was freshly cooked to order.

Review 119：we had a very pleasant room with a good view of the river which we werent expecting, it was at the end of the building and a bit noisy with services early morning.

Review 120：pillows, just couldn't get them right. wifi poor, but to be honest it was poor throughout Cornwall.

Review 121：Staff, food, location, view, everything really apart from wifi & pillows.

Review 122：Wrong room type given,informed in bar restaurant was full and bar meals at least 40mins! Dirty glasses with dust and fluff around the rim in room. Not all staff very polite, rooms very tired and slippery bathroom floor in twin room. Very poor for cost of stay

Review 123：The bar area and the restaurant were of a good standard with a lovely view The food was ok!

Review 124：Our room was above reception, facing the road near the hotel entrance, and noisy with late arrivals and people leaving quite early in the morning. This resulted in a poor night's sleep.

Review 125：Service was excellent, meals were very good.

Review 126：Service was slow during evening meal, however food was delicious. Service was excellent else where.

Review 127：All food was excellent, we would recommend afternoon tea. Lovely spot to enjoy a drink on the deck. Fantastic breakfast.

Review 128：Pillows a little soft. Breakfast - didn't want all from the full option but could have been given a little extra of what I did choose.

Review 129：Staff helpfulness, cleanliness of hotel, food quality

Review 130：The appalling and very badly presented, cooked but cold Greenbank Breakfast. On the strength of the appalling breakfast I would never recommend this place for diners. The residents bar is non existent after 23.30

Review 131：All of the staff I met (I did not meet the breakfast chef) and the comfort of the bed. All negated by the appalling breakfast.

Review 132：When the fire alarm activated about midnight during our stay then stopped.The only other downside was there was a disco on the Saturday night VERY close to our room.

Review 133：The breakfasts were very well presented and tasty. The staff were very pleasant and helpful.

Review 134：We were very unhappy with the choice of bedding, we had a summer break but were provided with a winter quilt, with no alternative. Our toilet did not flush properly, we told the reception staff, but it was not fixed during our 2 night stay, this was quite frustrating as we were here for our sons Graduation and did not want any thing to hamper us getting ready for his big day. The shower panel leaked and so the bathroom floor was flooded every time we used it.

Review 135：We liked the location, beautiful setting, We also liked the food, plenty of variety. It had convenient parking adjacent to the hotel.