Channel View Hotel

Channel View Hotel descritpion

A 4-minute walk from the beach and Sandown Pier, Channel View Hotel includes a restaurant and bar and provides free parking and WiFi. This hotel is just over 1 mile from the Isle of Wight Zoo.
Each room has a TV, wardrobe and tea and coffee facilities. All have an en suite shower with a hairdryer and toiletries.
The hotel bar is open all day and has an outdoor terrace. There is also regular live entertainment.
Channel View Hotel is around 6 minutes’ drive from the Shanklin & Sandown Golf Club and 10 minutes from the Shanklin Chine. Bembridge Windmill is just under 5 miles away and the coastal town of Ventnor is around 7 miles from Sandown.

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The staff speaks English——Channel View Hotel's staff speaks:Polish,Hindi,French,English
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Facilities of Channel View Hotel

Outdoors ：Grounds | Terrace | Sun Deck

Pets ：Pets are not allowed.

Activities ：Beachfront | Bicycle Rental

Internet ：Free!WiFi is available in public areas and is free of charge.

Parking ：Free!Free private parking is available at a location nearby (reservation is not needed).

Services ：Packed Lunches | Car Rental | Shared Lounge/TV Area | Ironing Service

Languages Spoken ：Polish | Hindi | French | English

Reviews for Channel View Hotel

Review 1：There was such a strong smell of oil based paint that I could not breathe and when I went down to reception the lady said she would see about a new room the next morning, totally ignoring the fact that i needed my asthma pump to breathe and it turned out she was the one who decided on the other rooms in the morning anyway. Pics are supposed seaview which was extra and how I had to prop door open to enable me to breathe.

Review 2：My opinion is soured by the experience

Review 3：Top in a family room on the top floor and with a one year old was a struggle with the pushchair up the stairs. But couple did apologise several times.

Review 4：Room was clean and tidy, with everything we needed.

Review 5：Was not happy that the bar was not open in the evening

Review 6：We liked the staff and the rooms were very pleasant.The rooms were equipt with essential things.

Review 7：Be prepared to feel like a paying inconvenience. The bar was closed, reception barely open, given room keys and expected to know where to go. Only allocated 30 mins (8.30 to 9 am) to eat breakfast and had food and chipped cups cleared away before finishing. Glad the plates were so small as the food was like something served up in hospital. Hotel (more like a hostel) clean but very shabby and outdated. Dribble of hot water from the shower in the cramped bathroom. Wouldn't stay here again.

Review 8：The hotel is close to Sandown town centre with a bus stop at the end of the road for travel further afield.

Review 9：The hotel could do with a bit of a refresh as our room and dining area looked a little dated. However, the bathrooms were modern and *everything* in the hotel was clean and fresh so it was all ok!

Review 10：The staff were great, the owner was lovely and very attentive. Anything we needed help with we were dealt with straight away in a friendly manner. The breakfast was awesome and was a good start to the day. Good location, a short walk from the beach and transport links.

Review 11：We had booked breakfast and paid online and when we arrived for our overnight only stay, we were told that they only did breakfast 8.30am to 9am.We needed to leave at 8am at the latest but were offered an earlier time of 8.15 for tea and toast only.I explained that that was too late also and said we would skip breakfast and have a refund .They had charged £6.50 each.They said they couldn't refund and offered us a complimentary drink at the bar when it opened which also wasn't at a convenient time.We have stayed in many B & B's and Hotels and have always been offered a choice of times for breakfast.Apart from that, they were very friendly.

Review 12：Friendly and comfortable

Review 13：We were all days out on trips, so we just came to hotel for a night sleep.. Unfortunately the neighbors above us seemed to walk till 2:00 and from 5:00 again, didn't get much sleep. Other that that it was ok.

Review 14：Good location, good value for the money

Review 15：We had never experienced such a rude,uncaring ,ununwelcoming staff. The room was quite cold, water was cold and it took 30 minutes to get warm. Breakfast was awful. When we asked the waitress to change our watery, tasteless coffee, she didn't like it at all. Even the other family weren't happy about their service and attitude. Will never stay in this hotel again.

Review 16：Nothing to say really!!!!

Review 17：Flies everywhere at breakfast. Throughout the bar and dining room. Parking is limited and first come first served. VERY dated hotel. I wouldn't want to stay longer, the family rooms are a double bed and two singles right next to each other. VAT added to price on booking.com afterwards and full amount charged to my card before I even turned up.

Review 18：We had a very quite stay. Clean rooms. Comfortable nights sleep. £96 a night for a family room is not bad value.

Review 19：Twin room but only one chair. As solo traveller didn't affect me.

Review 20：Friendly, polite staff who did not intrude on your stay. Kept in the background. Easy access to bus stops, shops and sea front.

Review 21：The shower leaves much to be desired. No hot water,minute shower and cubicle had no room to move. I scraped my back on the tap twice. Old shower head left above the smaller usable one and fell down one evening narrowly missing me as i stepped out of the cubicle. No view of anything only brick wall. Having to access my room through the dining rooms. They advertised wifi which no one could access. Even being told it hardly worked in the office.

Review 22：The short walk to shops and beach

Review 23：They lost my reservation for three rooms that I booked eleven months previous and then charged me £10 more per room than my booking confirmation say it was plus vat. I was to tired to complain

Review 24：location

Review 25：At the time of booking I did not realise that 20% vat was not includedin my bill or else I would have opted to book else where for less andmuch better. 20% is quite a lot when you have booked two rooms .. I hadbooked two rooms. The double bed was horrible, the room ended before youhad even entered .. The toilet was renovated but the water pressure wasnext to nothing. I could hear everything the couple were discussing atnight in the room below us. The triple room I had booked was a size ofdouble with an extra bed .. Breakfast was okay .. Nothing special! Thehotel had only a few parking slots. You had to find a free slotsomewhere in the street nearbyWill never stay in this hotel

Review 26：To be very honest nothing! The staff was friendly but I wasn't thereto make friends.. I was there for a holiday and it was all ruined.

Review 27：The weather. Not the hotel's fault.

Review 28：Food was well prepared and cook well presented. most of the staff were friendly. Was clean. Entertainment was good. Had an enjoyable stay.

Review 29：Our daughters room on the first floor was a lot smaller and she could hear sounds clearly from the rooms around her.

Review 30：convenience of location. Our room on the ground floor was big.

Review 31：Mangress was quite rude and argued with guest in public although we asked for gluten free none was available shower was just a trickle and vdoor didn't shut just one small soap provided. added VAT on price of room made it expensive

Review 32：confee bed

Review 33：Staff friendly and helpful. Moved to a better room as I didn't like the one for disabled people which had a wet room! Second room allocated was nice.Location only a few minutes to Sandown High St & beach. (Royal China restaurant in High St was lovely & only a 5 minute walk)

Review 34：My request to non-feather duvet & pillows due to alergy was met with 'bring your own'. (I made my booking month in advance, how about you go and buy microfibre duvet & pillows for future guests!). Parking was full on our arrival due to staff not being able to reserve it for their hotel guests only and let anyone and everyone park in front of the hotel. Water pressure was so bad that washing hair was out of question if you don't want to spend all night washing our shampoo from your hair with three miserable streaks coming out of the shower head. I am no poncy princess; am happy with simple bed & clean bathroom. But having to bring my own duvet&pillows + vegan food in order to have breakfast (no non-dairy milk or butter), I would not pay the same amount again.

Review 35：Location was great, walking distance to the beach.

Review 36：Uncomfortable beds no wifi in bedrooms we turned up to check in about 3.15 and had to wait till exactly 3.30 to check in. More like old folks home!!

Review 37：The location

Review 38：Lack of welcome from reception, lack of personal touch. Regime of breakfeast, size and taste of breakfast, cereal piled in bowls left on the window. Havin a curfew to return to hotel or havin to ring to gain entry. Shower was rubbish, just trickling water which took over 10 mins to heat up, us not safe as no thermostat, easily bumped against tap which can scold.

Review 39：Location close to beach etc

Review 40：The wifi only worked in one small part of the hotel. The room was very tiny and the water pressure in the shower was awful.

Review 41：The location was good - quick walk to the pier and beach. The breakfast was good.

Review 42：1st room was a double instead of a twin. 2nd room was immediately above the hotel lounge and an entertainment was on. in the 3rd room the shower didnt work. the 4th room didnt lock. The beds were uncomfortable in all rooms.

Review 43：The staff was nice, unfortunately the manager was not.

Review 44：Tina - The person in charge refused to give her surname. Was the most unhelpful, rude and aggressive person I have ever met in the leisure industry. No cot in one of our rooms that was requested - she blamed booking.com? Rooms were filthy, beds so poor it was hard to sleep. Water pressure of showers were dreadful. Refused to look after our cases until check in time so had to take them to the beach. Breakfast was the cheapest catering ingredients available. Tina raised her voice that we only booked 8 people in the 3 rooms and not the infant in a cot in front of a packed dining room. We clearly stated there were 9 of us. No top sheet on beds so had the choice of a quilt or nothing in the boiling hot rooms. Windows did not have restrictors on so had to keep shut with children and on the second floor. No wifi or entertainment, bar deserted. Run down non-maintained badly run dive. Avoid at all cost - will be making a formal complaint to booking.com

Review 45：Only thing positive it was in Sandown

Review 46：Most horrible experience. Never ever , I repeat never ever even by mistake book this hotel. In name of sea view they gave me room where u stand on the bed to view sea. Lady owner was too rude and refused to give milk to my kid in breakfast. I found rooms quite small and congested.

Review 47：Nothing

Review 48：Everything,staff,parking,people walking through breakfast (8.45 am) drinking bottles of vodka and the staff and owner saying nothing. Came in at 12.30 Saturday night to find a couple engaged in sexual activity on the bar room floor.

Review 49：Location

Review 50：Staff were very blunt & rude. No entertainment. No wifi. Rooms were very out dated and not comfortable . Bad qulity breckfirst.

Review 51：We have nothing good to say about this place...

Review 52：I have never felt that I needed to ensure potential customers didn't make the mistake of booking before - this time I do! This was the worst hotel experience I have ever had due to the appalling behaviour of the management. They were rude, patronising & I can honestly say I would have felt very vulnerable if I had needed to return. There also seemed to be some decidedly suspicious behaviour from the staff there. I have always been satisfied with Booking.com but sincerely hope they investigate the legitamacy and attitude of the management here.

Review 53：Wifi none existent which only was an issue as I had absolutely no phone signal in sandown so was relying on wifi for directions etc

Review 54：Location right next to the beach and Sandown 'town centre' Very comfortable bed.

Review 55：The bedcovers were not neat enough,,,and the room was very smelly and gloomy.

Review 56：The staff was good,breakfast was good n midnight functions held were entertaing

Review 57：i didn't like the attitude of some of the staff,not very helpful.inadequate parking and ended up being boxed in,in the morning and the staff asked us to go round other customers to see whos car it was.had bites and found fleas on me.poor breakfast.

Review 58：location was great

Review 59：The throw on the bed was dirty with stains and the towels were not clean. The staff/front desk receptionist was rude to us when we asked for it to be replaced. There was a bottle cap and an empty chips packet on the floor when we checked in! So this should give you a fair idea about the cleanliness.

Review 60：The location is very good. Near the high street and beach just 3 mins away. The front desk receptionist (same person who was impolite) helped us with the room keys pretty late at night after we got locked out. Thanks to her for that..

Review 61：kept the key on desk and once sow us changed the room key. The room was smell bed side light not working. shower was broken water comes little can't have the bath. kettle and the mug was not cleaned. door handles came out basically not good management. booked for 135 pounds but change 175 ponds. not warth for money.

Review 62：Watch out: there is an additional tax that the hotel charges which is not reflected in the main price (there is apparently small print somewhere that the tax is not included). Overall impressions: for a room of £100+ it is strange to have no lock on the toilet door (by the damaged paint one can see it was once there but now no more). Also, impossible to open windows as there is the garbage place in front (and this is the view from the room too). The WIFI works on an off. I was told to restart the phone (iPhone 6+) to get connected!! However, it started working (for a while) after finally they restarted their wife router.

Review 63：The location is alright but then this applies to many hotels nearby.

Review 64：fixed time for every one breakfast 8.30am on holiday think one sitting only, cold toast food blaned.if you want evening meal again fixt sitting at 6pm. Hotel rooms not great first room damp,cold smelled, changed room but still not great and manager not very nice at all. This hotel is ok if your over 65 as full of oap"s entertainment very poor indeed, not suitable for any one under 65, as it takes loads of oap on coach hoildays

Review 65：Not much to like

Review 66：Information when booking is misleading. The staff are not friendly. The breakfast is very limited and not worth to the money expended. Very bad experience.

Review 67：Over 60s mostly as coaches entertainment 60-70 music, breakfast 830-900 one sitting evening meal 6pm one sitting. No double bed singles put together

Review 68：At breakfast we were given tea and coffee and had to wait half an hour for milk. The waitress was very unprofessional. Everyone who came after us was served before us. Racism perhaps?

Review 69：We had 2 rooms. One was nice and quiet. The other was next to very noisy neighbours who kept going out to smoke. All night.

Review 70：Better if advertised price included vat. Couldn't adjust shower so had a very very hot one!! But I don't like to Moan.

Review 71：Reasonably priced and clean

Review 72：Meal facility was a bit of confusion not only with us but even with other travellers as they came to the dining hall thinking breakfast and dinner was included.The staff were confirming rather say clarifying things which meant the information provided through booking , the welcome brochure, the menu wasn't clear , rather say misleading. We called reception to say our room door wasn't closing and wanted to go out. The issue was resolved instantly but with a nasty comment.

Review 73：The rooms were cozy and comfortable. We called reception to say our room door wasn't closing and wanted to go out. The issue was resolved instantly

Review 74：Service no good... Whe we came night my friend forgot key in his room and no one in resaption ... Around 11pm not good service ....... They have small kids with them and they suffer 30 min out side room.... Same on management .....

Review 75：Breakfast was really nice....location is good....

Review 76：Breakfast very limited. Room very old. Tv Tiny but modern . Most annoying factor was the cost. Poorly advertised because VAT was added after. Very tiny print. Possibly booking.com fault?

Review 77：Quiet and safe. Quite clean

Review 78：Dirty dishes. No shampoo. Towels and soap were not enough. Rooms were not hoovered daily. Long waiting for breakfast. Staff didn't accept request for warm milk for our kid. Many more

Review 79：Free parking

Review 80：The hotel, the staff, the half an hour breakfast slot and being overcharged! Breakfast only half an hour. Took us half an hour to get checked in because the staff were too lazy to come to us.

Review 81：Ummm leaving...

Review 82：First of all we could not open our bedroom door. When we reported this to the staff member at the reception he laughed at us for not being able to open the door. It was not our unability to open doors that hindered us from opening it at the first atempt. it turned out that the lock was broken and the door was jammed. With the lock being brooken we could not lock the door, which made us feel unsafe. In the evening we were told the breakfast time was at 8. We turned up for the breakfast at 8 but apparently the time was not right and we had to wait for half an hour till we could make our order. When we checked out we were told that we had to pay for the breakfast as it was not included in the booking. If the breakfast is not in the booking the staff should not tell the guest when the breakfast is but tell them that breakfast is not included but is available for some extra fee. As we planned to stay at the island the day we checked out we asked the staff to store our luggage. They refused our request and told us that they could not keep it as they can not take the responsiblity to keep our stuff safe. The irony in here is that it was apparently totally appropriate to let us stay in a room that is not lockable, where we left our stuff all day with the possibility for anyone to enter it at any time, but it was at no way feasible to store our luggage somewhere.

Review 83：The channel view hotel was in a nice area. It was clean. You can walk to the beach.

Review 84：The staff were rude. The wardrobe was broken , there was no heating in the room as the radiator had broken, the curtains were hanging off the rail, the bedding was really old, we couldn't wait to get out, the worst hotel I have ever been in ! Very dated.

Review 85：Didn't like anything. Couldn't wait to get out the hotel .

Review 86：breakfast only served for HALF an hour (8.30 - 9.00) on a sunday morning! Implication that there was parking available when there were 6 only spots for the more than 30rooms!

Review 87：manager and the one member of staff both pleasant

Review 88：The only complaint was the king bed was 2 singles pushed together which made the middle of bed lumpy

Review 89：The breakfast was really good and real value overall would stay again .

Review 90：Wifi doesnt work... Not only for us, we got to knw frm others as well.. But staff doesnt accept it... Generally cereals and juice are unlimited in breakfast, but they don't have...

Review 91：Nothing apart from location

Review 92：It is clearly stated in the booking form that V.A.T. is not included WHY do people complain because THEY have not read the details properly!!

Review 93：Good location in Sandown

Review 94：Noise from other guests on corridors and stair cases and the sounds of the nightly hotel entertainment.

Review 95：We had a large room with sitting area and a sea view

Review 96：Where do you start lol. On arrival lack of parking, spaces for 6 cars for the whole hotel. Breakfast was very basic(which was only just warm) and you could only have what you ordered the previous day and only 1 sitting 0830-0900. Accommodation was very basic ok for a 2* beds were comfortable, wardrobe was falling apart and the whole place is in need of some TLC. In the three nights we were there we only saw six members of staff This must be the worst hotel we have ever stayed in(probably my fault for not reading the reviews) will definitely not return to this hotel, and would not recommend it either.

Review 97：The only thing I liked about this hotel was the entertainment on 2 of the 3 nights we were there. Location is good for shops and places to eat.

Review 98：VAT is not included in the price. It should listed on Booking.com with VAT included (like other hotels) to be more easily comparable. Breakfast. @8.30 sharp. 1 sitting. No buffet. No atmosphere. Like school dinners. Poor value for £5 extra. Tired facilities throughout.

Review 99：Amusing listening to the coach party staying there who seemingly were expecting, and maybe had paid for, something better. Very entertaining moaning!

Review 100：The bed was too hard for me . No flexibility with meal times and reminded me of school dinners as regards to seating

Review 101：The room was very basic and rather tired but very clean

Review 102：The break fast was really nice. we had full English break fast. And also the staff was kind enough to let us check in and gave us the key even though we reach there late in the midnight.

Review 103：food was average, when you found staff with a prob you were told....wotever pal we are buisy p ss off. wee moved rooms 3 times and were totally disgusted, offered rebate and free drinks...... we walked. sorry never again ,

Review 104：nothing

Review 105：Rude staff, dirty sheets, musty smell, old peeling wallpaper in room, one breakfast sitting at 0830 only, dirty glasses with DIRT at bottom of it, ecomomy sausages,an additional bill of £22 on top of the bill I paid online,

Review 106：The breakfast was very very poor, the rooms were very small, more of a single than a double. T.V,s were not working. Also I did not like being overcharged

Review 107：There was,nt anything that I really liked

Review 108：The bedroom was very small and There was an odd old musty smell in the bedroom. The hotel itself is old, the carpets definately need an update. Instant coffee is served at breakfast .

Review 109：The location was good for Sandown beach, the staff very friendly and let us change rooms when we found out the telly didn't work. Lovely breakfast. The room was pleasant, not five star but ok and for the price very good.

Review 110：Nothing negative to report. The hotel is undergoing refurbishment/replacement. I would definitely go there again.

Review 111：Everything except that it was low season. Nothing to do with the hotel but as a result there was no entertainment laid on which was understandable. Breakfast included in the price and very good too.

Review 112：Bed was awful. You could feel the springs! Room tired with plaster peeling & stained carpet. Breakfest was tiny - 1/4 slice of fried bread, one ultra cheap sausage, the smallest egg ever and the entire thing was cold. Staff not interested in complaints either. No one at reception so we had to wait 20 mins to check out. So we watched a man on the security camera roll fags in the kitchen next to chopped veggies!!! Receptionist didn't care. Avoid if you can.

Review 113：Location was good for walking into town.

Review 114：Advertised as £111 but paid £133 because vat was added I thought in a crafty manner.Dont think I would use it again I hav,nt found my lovely torch either

Review 115：Convenient to where my daughter lived which is why I went

Review 116：One female member of staff a little disorganised at breakfast time.

Review 117：Felt as though if anything merited mentioning to the owner she would be glad to know and would ensure action was taken but really there was nothing needed mentioning of any significance.

Review 118：in general the hotel needs a makeover, the breakfast served daily were often cold and there was little, on of the rooms were not even cleaned upon arrival and was dirty which had to be cleaned

Review 119：bar staff were friendly

Review 120：Very friendly staff and the landlady is great. Very clean and spacious room and some good entertainment in the evenings.good pub around the corner and plenty of good food around.

Review 121：The bed. It was not very comfortable.

Review 122：The friendly staff, the fact that as a single traveller I manage to get a very nice private bathroom...and the location of the hotel. All fabulous for a lone traveller on a budget

Review 123：The room had a dirty towel blood stain complained got told it was an old coffee stain when it was blood, glass had a big chip in it , damp up the wall, sink wasn't cleaned properly, shower water took an hour & a half to run from it

Review 124：Close to the shops and beach

Review 125：55 per night plus vat ,,, joke for a holiday bed and breakfast from the 1970's, disgusted to say the least would say itmerits maximum 25 pounds per night room

Review 126：It would be nicer if staff equally serve everyone, as there is a feeling of selective attention.

Review 127：Location of the Hotel is fantastic. Just few minutes walk to the pier and beach. Breakfast was acceptable.

Review 128：Our room door was hard to open and close.

Review 129：Good location. Breakfast excellent. We will recommend this hotel to any club members who want to stay on the island. Staff very accommodating to our needs.

Review 130：Customer service was terrible on arrival, hidden charges when we arrived, dirty towels, broken shower door and shower head, holes in doors and walls, wobbly plug sockets and ones running off each other, couldn't pay for the same room with different cards due to them "having to pay extra". Breakfast waitress was useless, constantly having to remind her of our order, drinks coming after we'd eaten. All in all, it needs a complete refurb and update.

Review 131：Amount of breakfast available was good.

Review 132：How tired the room was. Light bulbs in the room were not working. The attitude of the lady that appeared to run the hotel. My husband and young daughter got stuck in the lift, they pressed the alarm and no one came so my husband phoned me in the room and I had to search the hotel to get some help. When I finally did find the female owner (I assume she is the owner), she did not apologise and implied it was my husbands and daughters fault for using the lift !!!!!! She has no idea how to deal with people and has a very rude argumentative manner.

Review 133：The location was good and there was parking.

Review 134：Breakfast was minimal. The eggs were like quails eggs, toast burnt and cold. Juice was one glass only and that was a minute glass half filled. When booking it was advertised that my room had a sofa but it was none there.

Review 135：Nothing really. Would not go there again or recommend to anyone

Review 136：Strict breakfast time of 0830 Strict dinner time of one sitting at 1830 Very squeaky metal bunk beds reducing the ability to sleep as any movement made by my child woke all of us The shower was very, very small and the water pressure exceptionally low The cost for three nights was very expensive and there wasnt an option to opt out of breakfast for a reduction in the cost.

Review 137：The staff were very polite and courteous. The hotel was clean The bedding was clean The entertainment was entertaining

Review 138：The quality of decoration inside the room was very poor. Basic accomodation with little attention to detail. Bed mattress very uncomfortable. All in all not a great experience. The price quoted on booking.com does not include VAT and is an extra cost to be aware of.

Review 139：Well located - adequate parking

The Fine Print

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