Hotel Sercotel Portales

Hotel Sercotel Portales descritpion

Set in the historic city centre of Logroño, this smart new hotel lies at the heart of the prestigious wine-tasting region of La Rioja.
Hotel Sercotel Portales is located in the Medieval centre of this regional capital. Its setting on Calle Portales means that it is right on the ancient Camino de Santiago pilgrimage route. Contrasting with these historic surroundings are the modern services within the hotel, which include free Wi-Fi throughout the building and a breakfast cafe.
The Portales’s experienced staff can provide you with information and help you book visits to local vineyards, wine cellars or wine tasting courses.

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Facilities of Hotel Sercotel Portales

Pets ：Pets are not allowed.

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Private parking is available on site (reservation is not possible) and costs EUR 15.40 per day.

Languages Spoken ：French | Spanish | English

Reviews for Hotel Sercotel Portales

Review 1：Wifi wasn't the best but they tried. Parking price but there's free parking across the way and they'll tell you where.

Review 2：The location could not be beat! You could stuff yourself silly with pintxos and wine, walk back to your room within a few minutes to rest and do it all over again!

Review 3：On-site parking is rather expensive, and difficult, via a car lift that we must use without assistance. Very few power points in the room.

Review 4：Excellent location close to the old town

Review 5：Great location . Arrived during San Mateo Festiva. City was one huge party. Hotel located right at the entrance of the main street where the festival is celebrated.

Review 6：Car parking not ideal if your car is fairly big. Accessed by a lift and spaces are rather cramped particularly if you are in right hand drive car and given a space next to a wall as we were which made it very difficult to get out of car. Staff were helpful but only difficult spaces were available. We managed!

Review 7：Excellent location very close to old town and all the tapas bars. Lovely big room with great bathroom. Great breakfast with plenty of choice and option of bacon , egg and sausage made for you on request. We had this and it was made for us with only a few minutes to wait.

Review 8：Stayed during the San Mateo wine festival. A stage was directly outside the hotel facing my room. Bands played loudly till 3.30 AM every night. Even with earplugs it kept me awake. The bed also gave me terrible back ache.

Review 9：The hotel was modern and clean .

Review 10：Avoid the hotel parking (expensive, tiny, underground car park) BUT there is a free above ground car park almost across the street, so it is not a problem really.

Review 11：Location - central, perfect

Review 12：Access is difficult, using pedestrian routes and not well directed by GPS devices. parking is via a very narrow lift barely suitable for SUV´s

Review 13：The hotel is well located for the old town

Review 14：very well located place. Very good nearby or underground parking. We also stayed in centre (only minutes walk away) and that was very noisy so we preferred this place. Excellent breakfasts. Staff very helpful about keeping our luggage all day. Very good value for money.

Review 15：Room very small and claustrophobic, and little space for suitcases. Breakfast staff not very friendly and breakfast very basic. Room service food of very poor quality. No staff available to help with luggage.

Review 16：Reception friendly and helpful

Review 17：Walls were a little thin and you do hear people in the corridors.

Review 18：Staff were very friendly and informative. Elisa and the team at reception were very helpful and efficient in checking us in and out. Location was perfect for us. Not far from bus station to get to the airport and right beside the pedestrian area full of bars, cafes, Tapas and shopping. Perfect for a pick me up post Camino.

Review 19：Some noisy customers early hours one night but I guess you get that anywhere

Review 20：Great location. Perfect for what we needed. Just opposite is the tourist information.

Review 21：We did not get a fried breakfast, waitress did not seem to understand us. We were given 1 plate of disgusting looking scrambled egg. It did not look cooked. The rest of the breakfast was satisfactory

Review 22：Friendly reception staff

Review 23：Was double charged for a night - was told it was because there was a "festival" in town. No such event - they just took advantage of an error. Really disappointing.

Review 24：Initial trouble with GPS finding said location.

Review 25：Location, location, location. Great value for La Rioja and more restaurants, taparias and wine bars than we could visit in four days.

Review 26：El desayuno bufet un poco justo. No hay diversidad de fruta.

Review 27：Está en el centro, cerca de la zona de tapas. El servicio es correcto y las habitaciones amplias. Tiene una buena relación calidad-precio.

Review 28：Had internet access problems that were not resolved

Review 29：Bed was Ok for us both particularly myself being rather tall location good for good restaurants and the Tappas bars Excellent breakfast included Parking at underground facility solved the parking problems

Review 30：no view just another side of the building but we did pay for budget room. parking in underground hotel car park is about 12 euro and literally across the street its free.

Review 31：pleasantly surprised by this cheap hotel. was basic but perfect for us. we got the breakfast the next day and was also great value for money. logrono itself seemed to be very cheap place and we really enjoyed our night here.

Review 32：The window opened up on a courtyard which was filled with strong cooking smells from adjoining apartments.

Review 33：Location and staff were excellent! Breakfast buffet was an excellent value.

Review 34：We were at the hotel during harvest time and had to contend with super loud music right on our doorstep until about 4.30am. Not funny when you have a 6 hour drive the next day. Breakfast was average.

Review 35：Great location and paking on site.

Review 36：Upon entry to check in, nobody at the reception and very dark, no lights on. Not very inviting at all. The mini bar consisted of 4 bottles of water, one coca cola, packet of crisps and one beer. Frankly not much of a mini bar to my mind. The room we had was looking out on to a vast concrete wall, the back of very poor apartments and quite noisy with dogs barking and kids screaming. Honestly would not stay there again which is disappointing as I had cancelled two other hotels to stay at this one because it seemed to be better. I would say more of an overnight for 'businessmen' than anything else. Wouldn't recommend to anyone.

Review 37：Very central to the old town but this is just full of tourists which I guess is expected in a place like this. Breakfast was quite good, fresh coffee, not out of a machine. Bedroom clean, bathroom okay with plenty of the usual shampoos etc. Not much more to like actually.

Review 38：Apart from the location we were very pleased with the friendly, welcoming staff.The hotel is a clean, cool and comfortable place for weary travelers to unwind and visit the beautiful plazas of Logrono and ,of course, it is right beside the historic Pinchos/tapas district of the old city. The camino way is directly outside this hotel which gives good value at a fair price.

Review 39：Had no problems with it.

Review 40：Staff very nice, location excellent, wifi fine. Gorgeous town, well worth a visit for fabulous tapas and vino aplenty just around corner from hotel. If you're arriving by train, don't expect a taxi to always be available, esp on Sunday PM! There is a number on a sign at the taxi rank that you can call. Little cafe a few doors away that does lovely brekkie too.

Review 41：parking was a bit tricky and would not have liked to have had a bigger car. however we did know of the lift arrangement but had not encountered it before . not really a negative but need to be aware

Review 42：location was great. staff very helpful and friendly. room was pleasant and very clean

Review 43：The hotel is situated in the centre of the old town. It's excellent, clean, comfortable and has its own parking. We were lucky enough to arrive at Fiesta time which was incredible and we could watch much of it from our bedroom window!

Review 44：Location was excellent, hotel was clean and modern, breakfast good.

Review 45：The safe did not work and they did not fix it as fast as they said they would.

Review 46：Location, comfortable room, friendly staff.

Review 47：Staff were awesome, comfy rooms, breakfast was great! Really close to all the good spots

Review 48：Very friendly and helpful staff, especially the reception.

Review 49：co-operative friendly staff in all areas.

Review 50：Car park is accessed via a lift and the spaces are a little tight - but obviously secure.

Review 51：Well located. Modern. Friendly staff.

Review 52：location, staff very friendly and helpful

Review 53：Wifi Bed

Review 54：Staff, location and cleanlinesa

Review 55：The breakfast area was too small and crowded and breakfast provided was poor

Review 56：Excellent location and friendly helpful staff

Review 57：Great location on Camino.

Review 58：Room was tired and quite small for the price. Right next to lifts.

Review 59：Location

Review 60：Staff very friendly & helpful. Hotel modern with a nice ambience. Good location near all bar & cafes.

Review 61：pungent smell of a strong cleaning agent used in the foyer

Review 62：location

Review 63：Perfectly situated with parking

Review 64：Bed not comfortable.

Review 65：Location, bathroom. There is free parking across from the hotel, opposite the fountain.

Review 66：The rooms were both clean and spacious and staff friendly

Review 67：Well located for a short stay plus safe parking

Review 68：It was perfect for a night in Logrono

Review 69：Perfect for Logrono centre

Review 70：Spacious room. Good parking nearby near historic buildings

Review 71：Great location Clean, friendly and secure Parking,

Review 72：The location was good for sightseeing

Review 73：Breakfast is rather poor.

Review 74：Great location in central Logroño. Convenient both for old town and tapas area. Good rooms.

Review 75：rooms were a little small

Review 76：the staff were helpful and friendly opposite the tourist information centre close to the best pinchos bars

Review 77：Nothing

Review 78：Huge comfortable bed, spacious room. Near the restaurants.

Review 79：Jessica at the front desk helped us make advance hotel plans. She was better than the tourist company across the street

Review 80：air conditioning and heating not working properly

Review 81：friendly staff and cleanliness

Review 82：Location. Comfortable bed

Review 83：Tapas

Review 84：Bed was too hard for us, everything else was great

Review 85：Cannot bear the location of this hotel

Review 86：Only bad point is the low soundproofing.

Review 87：Perfect position, in the downtown but easy to reach

Review 88：Good secure parking Close to centre of town 2 mins walk from famed tapas area Bathroom has heated mirror!

Review 89：Perfect Old Town location. Large room. Very comfortable bed. Good (but pricey) breakfast. Friendly and helpful staff.

Review 90：The floors are laminated so you can hear other guests if they don't take off their high heels

Review 91：Great location Friendly staff

Review 92：Location Bed size and comfort Breakfast Hotel parking

Review 93：convenient location, real nice city, lots of restaurants, wine-bars, tapas-bars, a good place to stop on your way to the South.

Review 94：The safe isn't attached to anything so a thief might be able to take it away - albeit, unlikely. Wouldn't stop me staying here again.

Review 95：Location Friendly staff cleanliness comfortable room

Review 96：Terrific value for money, a very good breakfast and it's right on the Camino

Review 97：Bed and especially the pillow was very uncomfortable.

Review 98：Location just in the centre of town.

Review 99：very good value for money very modern and cozy

Review 100：Hotel was modern, clean and directly on the Camino, excellently located for Calle de Laurel & it's tapas

Review 101：Good location Nice staff

Review 102：Excellent location Very comfortable The bath was most welcome!

Review 103：Nothing.

Review 104：The hotel is located a short walk from the Tapas bars and restaurants and not far from the shopping streets. Couldn't be better located.

Review 105：The location was perfect. Really modern and excellent value. I recommend!

Review 106：Situated near the old town with many nice tapas restaurants. Friendly, helpful staff. Good breakfast.

Review 107：The room was very nice, on site parking, and the location.

Review 108：Staff was very helpful answearing all questions. Very clean room.

Review 109：Staff very helpful. Info good location perfect. Really nice straightforward hotel. Good value.

The Fine Print

If you are using a satellite navigation system, the directions are as follows:- Enter Calle Siervas de Jesús as the street. This is a pedestrian street providing access to the hotel. You make 2 left turns following this street and the hotel will be on your left-hand side.- You can also enter Plaza Alférez Provisional into the directions.