Le Grand Hotel & Spa

Le Grand Hotel & Spa descritpion
In Parc naturel régional des Ballons des Vosges, this hotel offers an outdoor and heated indoor counter-current pool and a health and fitness center with sauna, a hot tub.
Each soundproof room and suite at the Le Grand Hotel & Spa has classic decor and views of the park or the village. All come with free Wi-Fi, a TV and a private bathroom, while some have a private balcony.
Le Grand Hotel has 3 restaurants: L'Assiette du Coq à l'Ane, which offers regional specialties; Le Grand Cerf, which prepares a variety of seasonal dishes and gourmet cuisine in the Le Pavillon Pétrus.
Meals can be served in the chic dining areas or out on the grounds. Guests can relax in the Fritz bar by the fireplace.
Guests at the Le Grand Hotel can go hiking or cycling with bike rental available. Lac de Gerardmer is less than half a mile from the hotel.
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The staff speaks English——Le Grand Hotel & Spa's staff speaks:French,Spanish,English,German
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Facilities of Le Grand Hotel & Spa
Outdoors :Outdoor Pool (seasonal) | Grounds | Terrace
Ski :Ski Storage
Pets :Pets are allowed. Charges may apply.
Activities :Skiing | Pool Table | Hiking | Cycling | Sauna | Fitness Center | Spa | Massage | Hot Tub | Turkish/Steam Bath | Indoor Pool (all year) | Bicycle Rental
Food & Drink :Restaurant | Bar | Breakfast in the Room | Restaurant with Dining Menu | Special Diet Meals (upon request)
Internet :Free!WiFi is available in all areas and is free of charge.
Parking :Free!Free private parking is available on site (reservation is not needed).
Services :Room Service | Packed Lunches | Shuttle Service (surcharge) | 24-Hour Front Desk | Express Check-in/Check-out | Baggage Storage | Laundry | Dry Cleaning | Ironing Service | Meeting/Banquet Facilities | Fax/Photocopying | Souvenir/Gift Shop | Honeymoon Suite
General :Newspapers | Safe | Shops (on site) | Non-smoking Rooms | Facilities for Disabled Guests | Elevator | Soundproof Rooms | Heating | All Spaces Non-Smoking (public and private) | Designated Smoking Area
Languages Spoken :French | Spanish | English | German
Reviews for Le Grand Hotel & Spa
Review 1:The restaurant staff were very off-hand and even rude. To balance this the food was generally good value and well cooked. Breakfast was VERY expensive.
Review 2:The village location was great and the Spa facilities were very welcome at the end of a long drive to the hotel. The hotel could do with a little upgrading as it appeared a bit "tired" but maybe this is a part of its charm.
Review 3:Breakfast was very expensive so we didn't have it in the hotel. The town of Gerardmer seems to be closed in June. The bed was a bit too hard for our preference.
Review 4:We enjoyed dinner in the Coq a l'Ane restaurant. The town is well placed for exploring the Vosges area.
Review 5:I had a fourth floor room 446. It was like an oven. No air con. Went back to room at 11pm. Because the hotel is very close to town centre the noise from people outside was terrible, had to have all windows open because it was so hot.
Review 6:Pool area, downstairs bar area. Breakfast
Review 7:rien
Review 8:nous avons été surclassés dans une superbe chambre avec un lit King size vraiment très très confortable. Nous sommes arrivés vers 22:15 et nous b n'avions pas dine. on nous a proposé une assiette anglaise vraiment délicieuse
Review 9:On our last day the breakfast was cold. It seems someone forgot to switch appliances on
Review 10:The staff were kind, helpful,professional and spoke good english. I would without a doubt revisit every time we were in the area. It is a most delightful hotel. Importantly,it is clear the owners make a positive and active input.Once air conditioning is installed in the bedrooms then the is no better hotel in France
Review 11:Lack of air conditioning meant 4 sleepless nights Very disappointed that the Booking price confirmation was more than misleading. (It stated that VAT was included when it wasn't)
Review 12:Reception Staff Location Food in restaurants was good, service not always.
Review 13:We booked at the last minute while following the Tour and were more than pleasantly surprised when we arrived. Great central location in the town with a safe parking area to the rear. It's not the most modern hotel but it clearly doesn't aim to be. It's a place of traditional charm and has real character. Rooms were large, clean and comfortable and the staff were exceptionally friendly as were the two owners who took the time to speak with us despite the additional workload of hosting a couple of the TdF teams. Evening meal and breakfast were excellent. I wouldn't hesitate to recommend it to anyone visiting the area.
Review 14:Thermal pool, spa, gardens, location, the personal attention of the owners, everything!
Review 15:Breakfast no good value for money
Review 16:Nice atmosphere and staff super friendly and prepared.
Review 17:Reception are helpful, efficient and welcoming - food and service was excellent.
Review 18:Quality of the food for the evening meal and at breakfast; the outdoor swimming pool;comfort;pleasant location.
Review 19:The hotel is very old and nothing like 4 stars. The baby bed they gave us was at least 10 years old! The toilet in the room is awfully tiny! When you book a room with the village view that means that you'll have the view of the road ( with lots of cars and pollution) and parking. Last but not least, the swimming pool and area at this hotel corresponds to a 2 stars hotel! Honestly, it was horrible! Everything was so dirty, and old, and used! The product they use for the pool water stinks like hell! The sauna is tiny, and there is no hamam bath. And to get a towel for the pool you need to give a 15 euro (cash only) deposit, if not, then stay without the towel! So, the conclusion I can draw, we would never recommend this expensive hotel to anyone.
Review 20:The location of the hotel is perfect. The food in the restaurants is nice. The parking is free and quite big.
Review 21:Unfortunately, the gourmet retsaurant was closed and the second restaurant was of very average quality.
Review 22:Luxurious hotel with pleasing décor. Spacious rooms and bathrooms. Easy parking and in the center of town.
Review 23:Rooms are very old, not what is showed on internet which is only applicable to a few renovated rooms Fitness room is made of broken equipment (8 out of 10!) Staff is unfriendly, clearly does not care! Not value for money
Review 24:Location is great Breakfast is good Swimming pool, sauna are good
Review 25:Breakfast far too expensive (€19). No vegetarian options for dinner in any of the 3 restaurants, not even a cold salad! The toilet in the room (separate from the bathroom) was too small - there was hardly space to close the door behind you! 4* spa hotel but sauna wasn't working! No tea or coffee making facilities.
Review 26:Large room with big balcony.
Review 27:We had enjoyed shopping because the hotel was town center. The view from the hotel was beautiful. We could see from the hotel room the fire works on the lake. The bath and washroom were cleanliness.
Review 28:At 19 euros breakfast is rather pricey. Try a local cace for 6 or 7euros. Otherwise, absolutely no complaints; quite the opposite.
Review 29:Pleasant, relaxing atmosphere. I can definitely recommend it. Amazinglywell-behaved children! Very helpful, friendly and chatty staff.
Review 30:The two hour wait for food. Two courses! Then we walked out! In the ' Gourmet' restaurant ....and the sommelier s insistence on an 85€ bottle of Oaked wine , NOT from the area! despite our choice , which we inventually insisted upon...eat in the town!
Review 31:My wife is vegetarian and it is a pity that in 4 stars hotel there is nosystematic "vegetarian" options available in menus proposed(on top of traditional "meat & fish options) at restaurants.This was quite annoying. Jacuzzi in the free area next to the pool wasout of order. For the rest, it is a very great place!
Review 32:Very nice place. Bar of the hotel very pleasant. We will certainlyrecommend this hotel to friends/relatives
Review 33:Late cleaning of rooms (pm), breakfast very expensive, also for youngchildren, we booked without breakfast, but had to take breakfast as theysaid it was included in the booking via booking.com, personnel notreally friendly, rooms need renovation
Review 34:Swimming pool is great, food in coqc a l'ane is good
Review 35:18 Euros for breakfast is very expensive, but you can get coffee andcroissants round the corner for 4,50e in the pedestrian area.
Review 36:Very comfortable hotel situated in the middle of town 5 minutes walkfrom the lake. Plenty of space in the room and lounge areas and thebeautiful garden. Very friendly and helpful staff. Easy parking. Woulddefinitely go back again.
Review 37:The staff were extremely slow and often rude. The room we were in 226 was small, cold and noisy. The shower was certainly not up to the standard of other rooms.
Review 38:Charming hotel with relaxing spa and pool area. Good restaurant, traditional bar and games room.
Review 39:Some parts of the hotel need maintenance (cold! showers at indoor swimming pool). Hotel is asking entrance fee for their Spa!
Review 40:Good value for money. Good restaurants and excellent breakfast
Review 41:The main restaurant should have more options on the menu. This means that or you go to the very nice and fancy (and expensive) restaurant, or you are obliged to have a lunch/dinner with almost no options for choosing. We arrived late (around 3:00PM, with children and there was no option than the charcuterie plate...). No one was in the kitchen... The stay begins at 3:00PM, so not even room service available...
Review 42:The kindness of the staff. The Hotel is very well located and clean.
Review 43:Nothing
Review 44:A very comfortable old world hotel. Very large room with balcony and great views. 5 minutes walk from Lake.
Review 45:Very relaxing
Review 46:Good location and excellent internal design and comfort. Wide choice of restaurant.
Review 47:crowdy noisy swimming area: no relaxation
Review 48:situation, breakfast buffet
Review 49:No shower obligation after sauna. People went directly to pool after sauna
Review 50:Very good price quality value
Review 51:Good value for money
Review 52:Friendly and helpful staff. Great location - close to town. Food excellent.
Review 53:Very good location, also good parking
Review 54:The rooms make you feel like you are in a 2 or 3 star hotel.
Review 55:The common areas of the hotel are great and what I expected.