Santa Cruz

Santa Cruz descritpion

Santa Cruz offers a sauna, a gym, an outdoor swimming pool and free WiFi. This hotel is located within the Sierra Nevada Natural Park, a 10-minute drive from the Sierra Nevada ski resort.
Facilities at the Santa Cruz include a terrace, a grass football pitch and tennis courts. There are sports activities during the months of July and August.
The hotel offers free transfer to the ski lifts during winter, at specific times and subject to availability. There are a range of free activities in July and August. These include hiking, archery, mountain climbing, beginners' golf and many sports.
Free parking is offered on site. Santa Cruz has a cafeteria, a restaurant and a disco. There is a choice between rooms and bungalows.

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Facilities of Santa Cruz

Outdoors ：Outdoor Pool (seasonal) | Grounds | Terrace

Ski ：Ski School

Pets ：Pets are not allowed.

Food & Drink ：Bar | Buffet-Style Restaurant | Snack Bar

Internet ：Free!WiFi is available in all areas and is free of charge.

Parking ：Free!Free public parking is available on site (reservation is not needed).

General ：Safe | Family Rooms | Elevator | Heating | All Spaces Non-Smoking (public and private)

Languages Spoken ：Spanish | English

Reviews for Santa Cruz

Review 1：Shocking décor, room not very clean either. Breakfast really bad choice and standard. Very noisy rooms. Very tired, scruffy and unable to relax in room or public areas.

Review 2：The location is great for this hotel. Both for getting to the slopes for snowboarding and also to get to the main motorway. Has so much potential.

Review 3：The noise was awful! It was 3am on the first night before the noise from other guests diminished and on the second night, it was 1.30 before the banging about and shouting stopped. Buffet breakfast with long queues for everything.

Review 4：We have used this hotel for years as we like the quiet location. It could do with a facelift but otherwise it has been good in the past.

Review 5：Had difficulty finding the hotel as I thought that it was in the town mentioned in the address, but to get there safely (I turned back at a narrow mountain pass road), I had to go via Granada (more than 20 km extra by main road)

Review 6：Near Sierra Nevada Good buffet meals

Review 7：WiFi was not available into rooms, watering system at bathroom need maintenace

Review 8：Nice position close to the ski center with nice mountain view, pleasant hotel, very good breakfast, high value for money

Review 9：The rooms are a bit small and the beds are a bit firm, but not too bad. My wife needed an iron for ironing her clothes but it was not available.

Review 10：Location, breakfast and an amazing New Year's Eve banquet. The staff are so pleasant and helpful. They made us feel that we are part of their family.

Review 11：Very basic Very noisy Limited staff so always a long wait at the bar Our room was on the 1st floor next to the fire doors that banged every time someone went throw day and night Very dated, could do with a refurb. Just that bit too far from the ski village for us.

Review 12：it was clean Price of drinks and food It was warm Decent variety of food but breakfast not very hot

Review 13：Our room was supposed to be a triple! 3 small beds squashed together was not a triple! Having said that I did not complain, as we had arrived 2 hours early to check in, and they accommodated us immediately!

Review 14：all of the above

Review 15：- Very noisy. Difficult to sleep. - It seems that the cooks don't care about quality. - Wlan works badly at the main building edges.

Review 16：- Good position in regard to Sierra Nevada. - Good price. - Cheap and good ski rental. - Unbelievable mountain scenes.

Review 17：Poor choice of evening meal food. Tinned fruit at breakfast instead of fresh. No in-room tea/coffee facility.

Review 18：Convenient for ski resort. Warm and friendly.

Review 19：Nothing as the hotel lived up to my expectations and to the descriptions given by various websites.

Review 20：The scenery surrounding the hotel is beautiful. The staff are extremely friendly and helpful. The food was of great quality and plentiful. The staff organising the activities were great with the children and the activities were fun. Excellent value for money.

Review 21：no wifi in the room

Review 22：cheap and cheerfull comfy clean easy access to ski resort with out the hefty prices

Review 23：The food is terrible - especially the coffee.

Review 24：The organized activities were good.

Review 25：superb buffet meals

Review 26：Wide variety of food choices but the standard wasn't very good. Bit noisy with loads of children running around.

Review 27：Location was very good

Review 28：Terrible wi fi, bit far from sky slopes, very limited tv channels and dinner options could be better.

Review 29：Friendly staff, clean rooms and Parking.

Review 30：The open fire place.

Review 31：Short drive to ski resort

Review 32：sauna not in operation no disco gym only weights fruit juice at b/fast terrible- powdered

Review 33：FREE ACTIVITIES GREAT FOOD EXCELLENT FACILITIES

Review 34：The shower head didn't fit the attachment on the shower wall.

Review 35：Quite location, 7 km from ski resort. Clean, pleasant staff, good food and excellent value for money.

Review 36：The other guests while we were there at weekends were very noisy (not hotels fault though) Evening meals were served a bit too late 7.00pm would have been better. The heavy metal chairs in the rooms made a lot of noise for other guests.

Review 37：Perfect location for the skiing. Value for money. Plenty of choice of food. The rooms we very warm. Very friendly staff.

Review 38：Location to ski slopes. Excellent buffet breakfast. Excellent buffet dinner. Cleanliness of room and guest areas. I have stayed at this hotel many times but found a massive improvement in the standard of the food in the restaurant.

Review 39：No drying facilities following wet day on slopes. Poor staffing in bar. No fresh fruit at breakfast but lots at dinner. Would only provide bottled water when natural water requested. TV broken but very limited programme availability.

Review 40：Good reception on arrival. Buffet meal excellent for cost. Good prices in restaurant and bar.

Review 41：yes the decor is a bit tired.

Review 42：We all thought it did what it says on the tin, lots of hot water, warm room, 8k from town,when we go skiing we find we can entertain our self's.

Review 43：The location of the hotel is fairly decent - not very far from the village, and there are nice views. Facilities and comfort are really bad. We came there with a little daughter, and, unfortunately, she caught a cold when we came. We booked a bungalow and the problem for us was that there was no internet at all. So we were not able to find a farmacy, or a hospital online. The next day the weather was stormy: it was raining a lot with a very strong wind. So the electricity in the hotel stopped working. Just think about it: there was no electricity for the whole stormy day! As a result, there was no heating in our bungalow. And we had to wait inside the cold house without any light while our daughter was complaining about the pain in her throat, crying and having strong fever. The weather was so bad that we were not able to go anywhere. The food was also bad (and usually cold). As for the rest, there is nothing special about this hotel. Be careful when booking (especially if you want to have some comfortable rest with your children).

Review 44：The staff was polite, and the place - clean.

Review 45：The food was always cold,no entertainment,the Disco was closed,we looked in side and it looked derelict and had not been used for some time,i suggest Booking .com takes this feature of their site.

Review 46：We picked this hotel because of its location to the ski resort,though it is rated as a 3 star,i would say it was more like a 2 star,inside it looks a bit tired to me.But the staff were friendly,it was reasonably comfortable,but the food was always almost cold,even though i reported this fact to the manager.

Review 47：Having to wait for a while to be served at the bar!

Review 48：Coming off the slopes and seeing the nice open log fire in the hotels lounge which burned 24 hours a day!

Review 49：The hotel is a little tired but all the same I have stayed there many times so it can't be too bad.

Review 50：Location to ski slopes and courtesy bus to them. Very good value in low season, especially if you have half board

Review 51：this hotel is perfect for a skiing holiday, the staff were excellant both in the bar area and the restaurant. It's a 3 star hotel but I'd put it at the top of the 3 star rating. Its great for families with younger children as no-one seems to mind there being lots of kiddies around. the bed rooms were a little lacking in atmosphere but the beds were very comfortable. We'd definately stay there again and will be recomening to friends.

Review 52：Didnt like having to wait to buy a drink. There was no bar staff. I waited 15min for someone to serve me. Then when they did arrive they served someone who turned up after me.

Review 53：The hotel was warm and freindly. Basic room but everything we needed. Open fire in hotel lounge which was nice when you came in from the slopes.

Review 54：the décor is a bit dark and sombre

Review 55：The location close to the ski slopes

Review 56：Noises group of school kids!!

Review 57：Buffet meals were good for all the family.

Review 58：Wifi difficult Bacon at breakfast not always available Very noisy school children

Review 59：Staff was unfriendly and did not speak english. Food was just poor. Rooms were terrible. In total worst hotel experience I have ever had.

Review 60：nothing

Review 61：very nice staff, everything was clean and in order.

Review 62：Poor food

Review 63：Scenery,location